1) RBS measures employee engagement through annual employee surveys, joiner surveys, leaver surveys, and targeted pulse surveys. It calculates an Engagement Index based on responses to questions about recommending RBS, thinking about leaving, and being inspired to work hard. 2) RBS implements various initiatives to improve employee engagement such as learning and development programs, flexible working policies, and recognition awards. 3) High employee engagement at RBS has led to benefits like increased productivity and profitability, lower turnover, and positive correlations between engagement and tenure.

1. - An RBS example Group 6 Division B Ankit Malhotra Puneet Mathur Haresh Balani Nitin Lalit Sushmeet Singh Shashwath

9. What it leads to ?

10. How to Engage? It all fits when we get connected .

12. Do it the RBS way

17. Integrated HCM Strategy Acquisition Survey Employee Opinion Survey Pulse Survey Leaver Survey Joiner Survey Global people Data Example Inputs Physical Environment Performance & Leadership Work-life Balance & Development Employee Proposition Work Itself Relationships Product Brands & Reputation Recognition Total Reward Example Business Metrics Customer Service Branch Profitability Productivity Cross-selling ratio Staff turnover Financial performance Support Measurement of Human Resource and Business Initiatives Leadership Incentive Design & Strategy Engagement Attraction Business programme e.g. values & service Supports Predictive Analysis and Informed Business Decisions Employee Segmentation & Demographics

18. Employee Proposition