Keeping Talent: Building Employee Commitment

This document discusses ways for retailers to reduce employee turnover. It recommends building mutual commitment between employers and employees through empowerment and developing partnering relationships. Empowerment involves sharing decision-making authority with employees. Building partnering relationships can be done through reducing status differences, promoting from within, and enabling work-life balance with benefits like flexible schedules and childcare. This keeps employees committed and reduces costs from high turnover.