Based on a MSW research study, learn the critical factors affecting employee engagement and how managers can use this information to directly impact morale and productivity though promoting a culture of collaboration.
An able supervisor can make or break the performance of a team. A herd of sheep lead by a lion wins, while a pride of lions lead by a sheep fails. The management has to invest in developing their supervisors to excel in their managerial skills. This presentation lists the skills that are required to excel as a supervisor.
Explore key takeaways shared in our Stanford GSB View From The Top guest speaker series this year.
More leadership insights: http://stanford.io/leadership
This PPT presentation will allow any used to effectively conduct successful and effective meetings while capturing inputs from all stakeholders to ensure actionable items are communicated and completed.
An able supervisor can make or break the performance of a team. A herd of sheep lead by a lion wins, while a pride of lions lead by a sheep fails. The management has to invest in developing their supervisors to excel in their managerial skills. This presentation lists the skills that are required to excel as a supervisor.
Explore key takeaways shared in our Stanford GSB View From The Top guest speaker series this year.
More leadership insights: http://stanford.io/leadership
This PPT presentation will allow any used to effectively conduct successful and effective meetings while capturing inputs from all stakeholders to ensure actionable items are communicated and completed.
Slides to accompany a bite-size training session on handling difficult people. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT
>>https://workexcel.convertri.com/see-all-14-skills
Even more details on New Supervisor Training: https://workexcel.convertri.com/14-vital-skills-for-supervisors -
This New Supervisor Training PowerPoint helps new supervisors or seasoned supervisors who need additional help to lead employees better, reduce risk to the organization, reduce their stress, and accelerate their skills to improve productivity, reduce conflicts, reduce grievances, and increase workplace harmony. It's all about relationships with supervisors....and it's all about leadership in those relationships, but you can't count on supervisory staff knowing what to say, how to say it, what to do, and how to do it. This program does that. It is stuffed with a zillion tips and we cut out all the fluff. You get all meat and potatoes, now hot air. We created this program to take any supervisor and in two hours pack their brain with skills and abilities like a sardine can---and then leave them with the ability to return to it 24 hours a day to get the answer to supervisory questions the need answered right now. This new supervisor training program goes the extra mail. It covers observing performance, documenting, confronting, communicating properly with upper management, reducing risk of violence in the workplace, doing investigations properly, praising and inspiring employees, and much more. Enjoy this skill #8 and feel free to remove the tags in it or edit the content to suit your purposes. New Supervisor Training PowerPoint help is now easily done. Please contact us if we can help you in anyway. Many other new supervisor training programs and courses are available. One of the most overlooked groups, with regards to training, is old supervisors. There are many new supervisor training programs, but few for seasoned supervisors. This can be a real disadvantage for a business and also for the experienced supervisor. The business world is constantly changing and everyone old and new needs to keep up with their training. Sections of new supervisor training may be totally new to even a seasoned supervisor and they can benefit by learning these new skills. Technology has made so many improvements in how we work and how we supervise that it is imperative that all supervisors are trained in these techniques. Laws and regulations are also constantly changing and sometimes old supervisors get lost in the past and training can help to bring them up to speed with the way laws and regulations are today. But nothing is more important the communication and relationship skills. These soft skills or rather a lack of them are what increase risk to organizations. With this new set of training courses both new supervisors and older supervisors will become champions of productivity.
ReadySetPresent (Challenging Employees PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Every workplace can be filled with “different and unique” personalities. Knowing how to react and handle these sometimes challenging employees is a critical ability to develop. Challenging Employees PowerPoint Presentation Content slides include topics such as: 20 slides on the 5 different personalities: the bull – the fox – the time bomb - the whiner – and the wall, with their qualities and specific strategies for each, 20 slides with tips for dealing with difficult people, 6 Q&A slides on dealing with different situations, 25 slides on giving and receiving feedback, 9 points on controlling anger, and 9 techniques on increasing employee enthusiasm and more!
T-Shaped People: Time to Get in Shape for Your Testing FutureTechWell
Today, agile testers are being asked to do a lot more than just testing. The notion of “T-shaped people,” who combine technical skills with collaborative capabilities, was created by Tim Brown in the 1990s to describe the new breed of worker. Mary Thorn believes that anyone—including testers—can contribute more to the business than their standard role traditionally dictates. The tester’s critical view and skeptical thinking can be used earlier in the development process. This role can stretch to include other aspects that intrigue them and keep them interested. Mary has testers who write product documentation, serve as ScrumMasters, build infrastructure to support rapid releases, take ownership for security and compliance to standards, present the development process to customers, visit customer sites to research how people are using the product, write social media content, devise internal communication strategies, do agile coaching, create personas, and use their natural skills and abilities where they are best suited to help move the business forward. Mary explores many ways testers can “Get into Shape” for future testing.
Basic Supervisory Skills Training Presentation. Includes placeholders for customized company info and training games. Topics covered include:
Interviewing, Performance Evaluations,
Coaching & Communication, and Progressive Discipline. NOTE: handwritten fonts don't convert in SlideShare and were replaced with ComicSans.
10 Challenges That Every First-Time Manager Will FaceOfficevibe
Being a manager is tough. Here are 10 challenges that every manager faces, with tips on how to improve them.
Read more on Officevibe Blog about Leadership and Employee Engagement:
https://www.officevibe.com/blog
High performing teams with feedback and radical candourTim Newbold
In this talk we uncover the importance of High Performing Teams and discover how we can create a culture of Radical Candour and Feedback to facilitate this.
16 Simple Ways to Help First-Time Managers SucceedJhana
Great managers aren't born; they're taught. Ineffective managers lead to all kinds of expensive problems, including high turnover, low morale, poor company performance.
The good news is that the solution to this problem is simple. Designed for HR leaders in tech, this free reference guide contains 16 simple ways to help first-time managers learn how to be effective managers. You'll learn:
- Why good managers are critical to your company's success.
- 16 actionable ideas you can use to help your first-time managers today.
- Real-world examples and tips to implement manager development.
Slides to accompany a bite-size training session on handling difficult people. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT
>>https://workexcel.convertri.com/see-all-14-skills
Even more details on New Supervisor Training: https://workexcel.convertri.com/14-vital-skills-for-supervisors -
This New Supervisor Training PowerPoint helps new supervisors or seasoned supervisors who need additional help to lead employees better, reduce risk to the organization, reduce their stress, and accelerate their skills to improve productivity, reduce conflicts, reduce grievances, and increase workplace harmony. It's all about relationships with supervisors....and it's all about leadership in those relationships, but you can't count on supervisory staff knowing what to say, how to say it, what to do, and how to do it. This program does that. It is stuffed with a zillion tips and we cut out all the fluff. You get all meat and potatoes, now hot air. We created this program to take any supervisor and in two hours pack their brain with skills and abilities like a sardine can---and then leave them with the ability to return to it 24 hours a day to get the answer to supervisory questions the need answered right now. This new supervisor training program goes the extra mail. It covers observing performance, documenting, confronting, communicating properly with upper management, reducing risk of violence in the workplace, doing investigations properly, praising and inspiring employees, and much more. Enjoy this skill #8 and feel free to remove the tags in it or edit the content to suit your purposes. New Supervisor Training PowerPoint help is now easily done. Please contact us if we can help you in anyway. Many other new supervisor training programs and courses are available. One of the most overlooked groups, with regards to training, is old supervisors. There are many new supervisor training programs, but few for seasoned supervisors. This can be a real disadvantage for a business and also for the experienced supervisor. The business world is constantly changing and everyone old and new needs to keep up with their training. Sections of new supervisor training may be totally new to even a seasoned supervisor and they can benefit by learning these new skills. Technology has made so many improvements in how we work and how we supervise that it is imperative that all supervisors are trained in these techniques. Laws and regulations are also constantly changing and sometimes old supervisors get lost in the past and training can help to bring them up to speed with the way laws and regulations are today. But nothing is more important the communication and relationship skills. These soft skills or rather a lack of them are what increase risk to organizations. With this new set of training courses both new supervisors and older supervisors will become champions of productivity.
ReadySetPresent (Challenging Employees PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Every workplace can be filled with “different and unique” personalities. Knowing how to react and handle these sometimes challenging employees is a critical ability to develop. Challenging Employees PowerPoint Presentation Content slides include topics such as: 20 slides on the 5 different personalities: the bull – the fox – the time bomb - the whiner – and the wall, with their qualities and specific strategies for each, 20 slides with tips for dealing with difficult people, 6 Q&A slides on dealing with different situations, 25 slides on giving and receiving feedback, 9 points on controlling anger, and 9 techniques on increasing employee enthusiasm and more!
T-Shaped People: Time to Get in Shape for Your Testing FutureTechWell
Today, agile testers are being asked to do a lot more than just testing. The notion of “T-shaped people,” who combine technical skills with collaborative capabilities, was created by Tim Brown in the 1990s to describe the new breed of worker. Mary Thorn believes that anyone—including testers—can contribute more to the business than their standard role traditionally dictates. The tester’s critical view and skeptical thinking can be used earlier in the development process. This role can stretch to include other aspects that intrigue them and keep them interested. Mary has testers who write product documentation, serve as ScrumMasters, build infrastructure to support rapid releases, take ownership for security and compliance to standards, present the development process to customers, visit customer sites to research how people are using the product, write social media content, devise internal communication strategies, do agile coaching, create personas, and use their natural skills and abilities where they are best suited to help move the business forward. Mary explores many ways testers can “Get into Shape” for future testing.
Basic Supervisory Skills Training Presentation. Includes placeholders for customized company info and training games. Topics covered include:
Interviewing, Performance Evaluations,
Coaching & Communication, and Progressive Discipline. NOTE: handwritten fonts don't convert in SlideShare and were replaced with ComicSans.
10 Challenges That Every First-Time Manager Will FaceOfficevibe
Being a manager is tough. Here are 10 challenges that every manager faces, with tips on how to improve them.
Read more on Officevibe Blog about Leadership and Employee Engagement:
https://www.officevibe.com/blog
High performing teams with feedback and radical candourTim Newbold
In this talk we uncover the importance of High Performing Teams and discover how we can create a culture of Radical Candour and Feedback to facilitate this.
16 Simple Ways to Help First-Time Managers SucceedJhana
Great managers aren't born; they're taught. Ineffective managers lead to all kinds of expensive problems, including high turnover, low morale, poor company performance.
The good news is that the solution to this problem is simple. Designed for HR leaders in tech, this free reference guide contains 16 simple ways to help first-time managers learn how to be effective managers. You'll learn:
- Why good managers are critical to your company's success.
- 16 actionable ideas you can use to help your first-time managers today.
- Real-world examples and tips to implement manager development.
디지털 시대의 새로운 변화 - ‘직원 행동주의(Employee Activism)’ 급부상 관련 전문 리포트
글로벌 최대 PR커뮤니케이션 기업 웨버 샌드윅(Weber Shandwick) 연구 조사 발표
-직원 5명 중 한 명꼴로 본인의 회사와 고용주 보호, 기업 브랜드 지지자 역할 수행
-아태지역 직원 5명 중 3명이 고용주에 대한 콘텐츠를 소셜 미디어에 올려
-6가지 유형의 ‘직장 행동주의 스펙트럼’ 모델, 직원 행동주의를 통한 기회 발굴에 도움
Aż 56% pracowników aktywnie broni swoich firm przed krytyką i odgrywa rolę ich rzeczników, zarówno online jak i offline – wynika z najnowszego badania Weber Shandwick
Employee engagement is a workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated to contribute to organisational success, and are able at the same time to enhance their own sense of well-being.
Social activists. Environmental activists. Consumer activists. Activist shareholders. Today, there is no shortage of activists affecting business operations in some way. These stand-up-for-what-is-right campaigners may either be an employer’s best advocates or its worst opponents. In either case, they are change agents.
Employee engagement adds value to any organization. It can make a difference to the individual employee as well as the business as a whole. HR has a significant role in promoting the linkages between the company’s leadership, objectives, and employees. In these slides, we discuss HR’s role in employee engagement.
Have you ever wondered why is employee engagement important? What specific research, stats, and facts stand behind the importance of employee engagement?
Well, if yes, then you’ve come to the right place!
In the presentation, we’ve put together the most prominent employee engagement data available today.
Similar to Enhancing Employee Engagement - The Role of the Immediate Supervisor (20)
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
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This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
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A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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2. 2
ENHANCING EMPLOYEE ENGAGEMENT: THE ROLE OF THE IMMEDIATE SUPERVISOR • DALE CARNEGIE TRAINING WHITE PAPER
ENHANCING EMPLOYEE
ENGAGEMENT:
THE ROLE OF THE
IMMEDIATE SUPERVISOR
Engagement, the employee’s commitment to his or her organization and the
willingness to perform beyond expectations, has become a focus area for
management. Engagement is more than mere job satisfaction; fully engaged
employees are motivated and dedicated to making the organization a success.
At the most simplistic level, engaged employees lead to happy, loyal customers
and repeat business. Engagement also leads to improvement in retention levels.
In short, it impacts the bottom line.
Dale Carnegie Training asked MSW Research to undertake a benchmark
nationwide cross industry study of 1500 employees to explore engagement in
the workplace. The study discovered that although there are multiple factors
affecting engagement, the personal relationships between a manager and his or
her direct reports is the most influential.
3. 3
ENHANCING EMPLOYEE ENGAGEMENT: THE ROLE OF THE IMMEDIATE SUPERVISOR • DALE CARNEGIE TRAINING WHITE PAPER
THE VALUE OF THE IMMEDIATE SUPERVISOR
The immediate supervisor performs a pivotal role. He or she connects an employee to senior
management and vice versa, becoming the primary conduit for the flow of information within an
organization. Top down, management imparts its goals and values through the supervisor who
can best explain to individuals what these mean and how they may affect employees. Bottom up,
the immediate supervisor ensures that employees’ voices are heard, listens to their concerns and
responds to them, and passes that feedback to senior management.
It is said that employees don’t leave companies; they leave people. What managers do, how they
behave, what they say and importantly how they say it affects employees’ attitudes about their jobs
and the organization as a whole. Employees who are unhappy and dissatisfied with their immediate
supervisors are less likely to identify with the organization’s vision and more likely to be absent or to
resign. Employees who are engaged take pride in their work, support organizational goals and are
less willing to change jobs for a minor increase in salary.
Employees were asked to rate satisfaction with their immediate supervisor. Forty-nine percent of
those employees who were very satisfied with their direct manager were engaged, and an astonishing
80% of those who were very dissatisfied with their immediate supervisor were disengaged.
4. 4
ENHANCING EMPLOYEE ENGAGEMENT: THE ROLE OF THE IMMEDIATE SUPERVISOR • DALE CARNEGIE TRAINING WHITE PAPER
THE EMOTIONAL EFFECT
While the role of emotions in the workplace has been explored in detail in
another Dale Carnegie Training white paper, “Emotional Drivers of Employee
Engagement,” it is important to note that fully engaged employees express
feelings of enthusiasm, empowerment, confidence and value based on their
interactions with their direct managers. While a good supervisor makes all
employees feel valued and confident, a poor supervisor irritates them and
makes them feel uncomfortable.
The importance of this cannot be overstated; the relationship to the immediate
supervisor impacts the investment an organization makes in its people. When
supervisors communicate positive emotions, the employee feels good about
the organization as a whole. Likewise, negative reactions cause a decrease
in productivity and morale, leading to disengagement. Moving disengaged
employees to full engagement leads to an improvement in employee retention
rates, fewer sick days and less absenteeism.
PRACTICAL ENGAGEMENT
Too often supervisors get caught up in the day-to-day business of managing;
it’s easy to imagine if there is no immediate crisis that everything is running
smoothly. But to achieve full engagement from workers, the line manager
needs to be proactive, exhibiting strong leadership and fostering a positive
working environment. Thirty-eight percent of employees who express
confidence in the leadership ability of the supervisor are satisfied with him or
her. Over half of these employees are engaged.
Good supervisors know employees need to develop the right skills to work
efficiently. For example, new employees need more guidance than those who
have been with the organization for a few years. While they are optimistic
and excited to advance within the company, they are unsure of their roles
and responsibilities. To succeed, they need feedback to understand what
they are doing right and encouragement to help them improve. Immediate
supervisors can turn that initial level of enthusiasm into full engagement by
setting clear goals and training staff. There is also a need for the supervisors
to maintain training as the level of engagement plateaus after three to five
years of employment. Fifty-three percent of fully engaged employees say they
learned a lot from their supervisor compared to 19% of people who are not
fully engaged.
Employees who feel
their immediate
supervisor displays
strong leadership,
positive standards
and interest in them
on a personal level
are more engaged.
28% of employees
felt a negative
emotion from their
interaction with their
supervisor, only 10%
of these employees
were engaged with
the organization.
5. 5
ENHANCING EMPLOYEE ENGAGEMENT: THE ROLE OF THE IMMEDIATE SUPERVISOR • DALE CARNEGIE TRAINING WHITE PAPER
Successful managers lead by example, which generates enthusiasm and inspires employees to work harder. A
remarkable 62% of engaged employees say their manager sets a good example, compared to only 25% among
those not fully engaged. Supervisors who delegate and trust employees to carry out tasks empower their staff to
make decisions; 40% of those who feel empowered are engaged.
Open and honest communication between employee and supervisor allows for greater understanding of both
expectations and job performance. Employees who trust and feel respected by their supervisor will be confident
that they can speak freely without fear of repercussions. Conversely, a supervisor who fails to communicate
openly may lose the confidence of his direct reports and cause them to doubt their own ability or the ideals of
the organization. Supervisors who communicate and trust and respect their staff generate the highest levels of
engagement.
These consistent, positive interactions with employees promote a spirit of teamwork and cooperation. However,
effective immediate supervisors realize a one-size-fits-all approach does not lead to full engagement. For
example, disengagement is higher among post graduates than college graduates or those with a high school
diploma. Immediate supervisors can ensure these employees feel valued by recognizing their talents. Similarly,
low-income and low-level employees are among the most disengaged. The role of the immediate supervisor
is vital in ensuring these employees, who are often in clerical or sales positions with direct customer interaction,
feel their job is valuable and understand the contribution they make.
Employees perceive their value as an individual through the prism of the immediate supervisor. Recognition of
their contribution, along with feedback and encouragement on their performance from their manager, leads to
increased confidence, commitment and achievement. Failure to recognize and reward good work can negatively
impact employee morale and productivity. Many respondents say that their supervisor respects them, but fewer
mentioned that their supervisor provides feedback or encouragement to improve. This last aspect is what most
generates engagement.
6. 6
ENHANCING EMPLOYEE ENGAGEMENT: THE ROLE OF THE IMMEDIATE SUPERVISOR • DALE CARNEGIE TRAINING WHITE PAPER
THE CARING MANAGER
It pays dividends for line managers to get to know their staff as this translates
into higher levels of engagement and all the consequent positive effects on the
organization. An employee wants to feel that the immediate supervisor is interested
in him or her as a person and cares about his or her life outside work and its effects on
job performance. Research revealed that employees aged 40-49 often become less
engaged as they face external family pressures. Supervisors who get to know their
employees on a personal level and care about their private lives can counteract this
middle-age disengagement.
These caring activities are two of the four most important drivers of engagement.
Training the immediate supervisor to care about employees has a major impact on
business performance, reducing staff turnover and heightening productivity. This
leads to more satisfied customers and increased sales.
Employees have a positive relationship with supervisors who care. Just one-third of
respondents believe their manager cares about their personal lives, but 54% of these
are engaged. Among the two-thirds who do not believe this, only 17% are engaged.
There is a dramatic opportunity to boost engagement by managers demonstrating a
caring attitude to staff.
Dale Carnegie Training has programs proven to help management develop the
necessary interpersonal skills for supervisors to become strong leaders and caring
managers. Building a cadre of effective supervisors will ensure an engaged workforce
leading to increased productivity, quality of service and higher profitability.
www.dalecarnegie.com