The document discusses emotional intelligence (EQ). 30-33% of employees admit to subpar work behaviors while 25% take long breaks. EQ is defined as recognizing one's behaviors/moods and managing them according to situations. Daniel Goleman popularized EQ in his 1995 book, describing it as self-awareness, self-management, social awareness, and relationship management. Developing EQ can help with stressful situations, group conflicts, improving relationships and communication, gaining empathy and respect, and confidently managing emotions.

2.  30% of employees make mistakes in work
purposely
 27% of employees hide purposely from the boss
 33% of employees confess to not putting
maximum effort
 25% of employees took longer breaks

5. Emotional Intelligence
Quotient(EQ) is defined as a set
of competencies demonstrating
the ability one has to recognize
his or her behaviors, moods,
and impulses, and to manage
them best according to the
situation.
Being “heart smart,” not just
“book smart.”

6. The concept of emotional intelligence is
popularized after publication of psychologist
and New York Times science writer Daniel
Goleman’s book Emotional Intelligence: Why
ItCan Matter More Than IQ…Published in 1995
Daniel Goleman’s Emotional Intelligence Model
• First is the person’s awareness of self
• Next comes self management
• The third area is called social awareness
• The last aspect is relationship management

8. Stressful Situation

9. Group Conflict
• Co-worker A & Co-worker B
• Suggestions/Ideas
• Discuss
• Evaluate
• Suggestions/Ideas Accepted
• Damage Control

10. 1. Develop Your Emotional Self-Awareness
2. Take Responsibility for Your Actions and
Feelings
3. Remember –You Are Not Your Emotions
4. Put Yourself In The Other Person’s Shoes
5. Get Some Distance From The Bad Stuff

11.  Improves relationships
 Improves communication with others
 Better empathy skills
 Respect from others
 Manage emotions more confidently

12. The Presenters The Mentor
 Haresh Gala (16) Prof. Moloy Chakraborty
 Vishal Gor(18)