This document discusses how libraries can utilize emerging Web 2.0 technologies like blogs, social networking, tagging, and user-generated content to better engage with patrons. It outlines the key aspects of Web 2.0 including RSS, tagging, comments, user content, and friending. Examples are given of how libraries can use blogs, social networking, wikis, instant messaging, podcasting, and videocasting to communicate with and reach patrons in new ways. The goal is to extend libraries beyond their physical spaces and run both physical and digital branches to build unique digital services and conversations with patrons.
Has your library discussed creating a Flickr account? A MySpace teen site? Creating a blog? David discusses the current social networking transformation taking place, and applies those changes to a library setting. Then David discusses the changes a library needs to make to meet and participate in our new online, participatory world.
Does your website still say ‘Coming Soon’ or ‘Under Construction’? Are you still promoting the Christmas Mass from 2008? In this session you’ll learn how to create a great website and more importantly how to maintain it and keep people coming back.
This is the presentation I gave at the Internet Archive's "Make Books Apparent" meeting, held in San Francisco, October 19-20, 2009. The meeting was mainly about our exciting new project, called BookServer, a distributed lending & vending system over the Internet.
Has your library discussed creating a Flickr account? A MySpace teen site? Creating a blog? David discusses the current social networking transformation taking place, and applies those changes to a library setting. Then David discusses the changes a library needs to make to meet and participate in our new online, participatory world.
Does your website still say ‘Coming Soon’ or ‘Under Construction’? Are you still promoting the Christmas Mass from 2008? In this session you’ll learn how to create a great website and more importantly how to maintain it and keep people coming back.
This is the presentation I gave at the Internet Archive's "Make Books Apparent" meeting, held in San Francisco, October 19-20, 2009. The meeting was mainly about our exciting new project, called BookServer, a distributed lending & vending system over the Internet.
Portigal Consulting: Reading Ahead Research Findings reduxSteve Portigal
Presentation of research findings from our project on the evolution of reading and books. After we've lived with the results and been out sharing them with different audiences, the material starts to evolve, as well as incorporate changes that are happening around us.
When Georgia Perimeter College at Georgia State needed all faculty and staff web publishers to write in a consistent voice on their websites, I created this three hour course designed for all level of writers and non-writers on how to write for digital platforms.
Go Go Gadget!!! Technology, Trends, and Children\'s ServicesDavid King
Web 2.0 presentation focused on showing YA librarians what kids are already doing, and provides ideas for librarians to connect and start conversations with their younger patrons by using emerging technology tools and services.
A slightly different version of my trends and transformations talk focused on museums and historical archives a bit... for the Kansas Historical Society and Archives.
Annual LIANZA / SLANZA Weekend School, held Nelson, New Zealand on 28 April, 2007. This keynote presentation explores the Web 2.0 world, and the 'possibilities' for libraries in a digitally networked world.
[Workshop] Analyzing Your Deliverables: Developing the Optimal Documentation ...Scott Abel
Presented by Nicki Bleiel at Documentation and Training LIfe Sciences, June 23-26, 2008 in Indianapolis.
Documentation deliverables have evolved beyond manuals and online help in recent years, and with the emergence of Web 2.0, things are changing faster than ever. Technical communicators have many more options to enhance the user experience, and developing many of them provide the opportunity to work with other departments to find a more holistic approach to content development and delivery. But there is no one-size-fits-all set of solutions. This workshop will review the types of analysis you need to do to determine which deliverables are right for your project, your customer, and your company.
Other factors that can’t be ignored, such as translation needs, staff/time constraints, file size limitations, corporate image and control, and proprietary concerns will also be discussed, including:
Analyzing the Product
* Intended audience; delivery method (desktop, web application, etc.); competitor offerings; software development methodology. The UI as part of the Help system. Product Management expectations.
Identifying User Wants and Needs
* Preferences and expectations for information; work environment; knowledge and experience levels.
Ascertaining Internal Needs and Opportunities
* Working with Training, Support, and Marketing to reduce duplication and provide the user with consistent, useful information.
* Finding ways to incorporate information from other departments to improve documentation.
Accessing Deliverable Options
* What is the optimum mix for the product?
* The traditional: online help, manuals, embedded help, job aids, forums, web sites, technical support knowledgebases.
* Emerging trends: wikis, blogs, RSS feeds, software demonstrations, podcasts, and other collaborative tools. They can supplement and/or enhance the traditional. Or, they may be a better fit for internal knowledge management or marketing use.
Optimizing the Library
* Single-sourcing; best practices for structuring information; continuous publishing
Analyzing Your Deliverables: Developing the Optimal Documentation LibraryScott Abel
Presented Nicki Bleiel at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis.
Documentation deliverables have evolved beyond manuals and online help in recent years, and with the emergence of Web 2.0, things are changing faster than ever. Technical communicators have many more options to enhance the user experience, and developing many of them provide the opportunity to work with other departments to find a more holistic approach to content development and delivery. But there is no one-size-fits-all set of solutions. This workshop will review the types of analysis you need to do to determine which deliverables are right for your project, your customer, and your company. Product analysis, user expectations and needs, internal needs, deliverable options, and optimizing your library will all be discussed; as well as translation needs, staff/time constraints, file size limitations, corporate image and control, and proprietary concerns.
Portigal Consulting: Reading Ahead Research Findings reduxSteve Portigal
Presentation of research findings from our project on the evolution of reading and books. After we've lived with the results and been out sharing them with different audiences, the material starts to evolve, as well as incorporate changes that are happening around us.
When Georgia Perimeter College at Georgia State needed all faculty and staff web publishers to write in a consistent voice on their websites, I created this three hour course designed for all level of writers and non-writers on how to write for digital platforms.
Go Go Gadget!!! Technology, Trends, and Children\'s ServicesDavid King
Web 2.0 presentation focused on showing YA librarians what kids are already doing, and provides ideas for librarians to connect and start conversations with their younger patrons by using emerging technology tools and services.
A slightly different version of my trends and transformations talk focused on museums and historical archives a bit... for the Kansas Historical Society and Archives.
Annual LIANZA / SLANZA Weekend School, held Nelson, New Zealand on 28 April, 2007. This keynote presentation explores the Web 2.0 world, and the 'possibilities' for libraries in a digitally networked world.
[Workshop] Analyzing Your Deliverables: Developing the Optimal Documentation ...Scott Abel
Presented by Nicki Bleiel at Documentation and Training LIfe Sciences, June 23-26, 2008 in Indianapolis.
Documentation deliverables have evolved beyond manuals and online help in recent years, and with the emergence of Web 2.0, things are changing faster than ever. Technical communicators have many more options to enhance the user experience, and developing many of them provide the opportunity to work with other departments to find a more holistic approach to content development and delivery. But there is no one-size-fits-all set of solutions. This workshop will review the types of analysis you need to do to determine which deliverables are right for your project, your customer, and your company.
Other factors that can’t be ignored, such as translation needs, staff/time constraints, file size limitations, corporate image and control, and proprietary concerns will also be discussed, including:
Analyzing the Product
* Intended audience; delivery method (desktop, web application, etc.); competitor offerings; software development methodology. The UI as part of the Help system. Product Management expectations.
Identifying User Wants and Needs
* Preferences and expectations for information; work environment; knowledge and experience levels.
Ascertaining Internal Needs and Opportunities
* Working with Training, Support, and Marketing to reduce duplication and provide the user with consistent, useful information.
* Finding ways to incorporate information from other departments to improve documentation.
Accessing Deliverable Options
* What is the optimum mix for the product?
* The traditional: online help, manuals, embedded help, job aids, forums, web sites, technical support knowledgebases.
* Emerging trends: wikis, blogs, RSS feeds, software demonstrations, podcasts, and other collaborative tools. They can supplement and/or enhance the traditional. Or, they may be a better fit for internal knowledge management or marketing use.
Optimizing the Library
* Single-sourcing; best practices for structuring information; continuous publishing
Analyzing Your Deliverables: Developing the Optimal Documentation LibraryScott Abel
Presented Nicki Bleiel at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis.
Documentation deliverables have evolved beyond manuals and online help in recent years, and with the emergence of Web 2.0, things are changing faster than ever. Technical communicators have many more options to enhance the user experience, and developing many of them provide the opportunity to work with other departments to find a more holistic approach to content development and delivery. But there is no one-size-fits-all set of solutions. This workshop will review the types of analysis you need to do to determine which deliverables are right for your project, your customer, and your company. Product analysis, user expectations and needs, internal needs, deliverable options, and optimizing your library will all be discussed; as well as translation needs, staff/time constraints, file size limitations, corporate image and control, and proprietary concerns.
David shares best practices for taking and using photos on social media and how to make connections, grow engagement, and get people to your website and your library services using a camera.
Tech Trends for Libraries in 2019 and BeyondDavid King
Technology has changed the face of libraries and is continuing to change how we work and how we deliver services to customers. This workshop introduces emerging technology trends and shows how those trends are reshaping library services. Examples are provided of how to incorporate these evolving trends into libraries. Attendees learn what trends to look for, find out the difference between a technology trend and a fad, and get ideas on how their library can respond to technology as it emerges.
Emerging Technology Trends in Libraries for 2018David King
Technology has changed the face of libraries and is continuing to change how we work and how we deliver services to customers. This workshop introduces emerging technology trends and shows how those trends are reshaping library services. Examples are provided of how to incorporate these evolving trends into libraries. Attendees learn what trends to look for, find out the difference between a technology trend and a fad, and get ideas on how their library can respond to technology as it emerges.
Connecting Innovatively with your CommunityDavid King
A modern library is all about making and maintaining connections. Connections to library customers, connections to community partners, and even helping some customers connect to the library and the web for the first time. All are important in today’s library. King shares examples of how libraries can use data to better connect with customers, innovative ways to create new community partnerships, and how some libraries and other organizations are using technology tools to help all customers connect to the library and to the world.
Using Video Tools to Connect with your CustomersDavid King
You have made video and dumped it to YouTube. But have you “gone live”? This presentation explores the emerging and easy-to-use live streaming tools available to today’s librarian. We examine Facebook Live, YouTube Live, live streaming on Instagram, and Periscope, which allows you to go live on Twitter. Introductions to each will be given, and suggestions for use in a library setting will be provided. We might even “go live”!
The C Equation: Content + Connection + Community = Contented CustomersDavid King
Big or small, urban or rural, every library has three critical aspects that will always affect customers: content, connection, and community. Learn how to harness the power of traditional and emerging content needs, face-to-face connections—whether online or in-person—and community building. Putting these 3Cs to work will help your library achieve the ultimate goal: contented customers.
Innovative Ways to Connect with your CommunityDavid King
A modern library is all about making and maintaining connections: connections to library customers, connections to community partners, and even helping some customers connect to the library and the web for the first time. All are important in today’s library. In this presentation, King shares examples of how libraries can use data to better connect with customers; innovative ways to create new community partnerships; and how some libraries and other organizations are using technology tools to help all customers connect to the library and to the world.
Watching the world and our communities in hyper-speed through hurricanes, earthquakes and other local emergencies and events, has make our information overload even more hard to handle. Get some insights, ideas, and thoughts for updating your library digital services and practices for 2018 from one of our resident industry and trends watchers.
Instagram is a mobile photo-sharing app that allows users to take and share photos and videos with others. It's also a great way to share your library's story with customers, and is a fun visual tool to drive people to the library and its services and programs. In this webinar, attendees will learn what Instagram is, how to best use it to connect with customers, and how to set a strategy for success.
Rocking the Small Screen without Losing your MindDavid King
Video on the web is one of today's hottest social networking trends. But what can online video do for your library? This presentation explores the reasons behind making videos to promote your library and to engage with your customers.
Rocking the Small Screen: Videos & LibrariesDavid King
Video on the web is one of today’s hottest social networking trends. But what can online videos do for your library? Why use video on your library’s website and social media channels? King explores the reasons behind making videos to promote your library, to engage with your customers, for outreach and learning through a variety of case studies. Get tips on what types of content works best, and learn what to consider when planning for and implementing a video presence at your library.
Emerging technology trends in libraries for 2017David King
Technology has changed the face of libraries and is continuing to change how we work and how we deliver services to customers. This workshop introduces emerging technology trends and shows how those trends are reshaping library services. Examples are provided of how to incorporate these evolving trends into libraries. Attendees learn what trends to look for, find out the difference between a technology trend and a fad, and get ideas on how their library can respond to technology as it emerges.
Customer Experience - On the Web, In the Library, In the CommunityDavid King
Customer experience is a strange brew of structure, community, and customers. Today’s savvy librarians need to focus on creating digital and physical experiences for customers so that they can quickly find information, make decisions, or participate. Librarians need to create experiences that visitors not only remember, but share with their friends. David Lee King breaks down the customer experience in a way that will help you remain an indispensable focal point of your community.
People don’t want just goods or services from a business anymore – they want unique, engaging experiences built around those goods and services. It’s the same for your library. Our patrons are looking for more than a book – they can find that at Walmart and via their favorite mobile device. They want a unique, engaging experience built around “your stuff.”
Social Media Best Practices & ExperiencesDavid King
You have social media, but what should it look like? What content should you share with your customers? David shares some best practices with posting to business and organization social media channels.
Marketing and Promoting the Library WebsiteDavid King
Not getting people to your library’s website? Not sure how to “sell” your library to the younger generation? This presentation provides some easy ways to tweak your online marketing and promotion efforts for maximum impact. King shows how his library uses digital branch tools to reach out to the community and to draw people into the library—both physical and digital.
Emerging technology trends for libraries for 2017David King
Technology has changed the face of libraries, and is continuing to change how we work and how we deliver services to customers. This workshop introduces emerging technology trends and shows how those trends are reshaping library services. Examples are provided of how to incorporate these evolving trends into libraries. Attendees learn what trends to look for, find out the difference between a technology trend and a fad, and get ideas on how their library can respond to technology as it emerges.
Shaping an Organization Responsive to ChangeDavid King
How should a library board respond to emerging trends and community changes? This presentation provides some ideas on how a board can help shape a library that is responsive to change.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
22. From Wikipedia: “a … second-
generation of Internet-based services
— such as social networking sites,
wikis, communication tools, and
folksonomies — that let people
collaborate and share information
online in ways previously unavailable.”
24. Web 2.0
Church 2.0 Music 2.0
Law 2.0 Advertising 2.0
Business 2.0
Library 2.0
25. Tagging
RSS Readers Commenting
RSS
Glue of Web 2.0
User-
Friending
Generated
Mashups
Content
Web as Platform
26. 1. RSS
• Does 2 things:
• subscribe to other websites that
have RSS feeds (aka syndication)
• create content in one place, but display
it in another place
• any content - text, photos, audio, video
50. 5. User-Supplied Content
• web 2.0 doesn’t exist without user generated
content
• most web 2.0 sites feature “my stuff”
• text
• photos
• videos
51.
52.
53.
54.
55. 6. Web as Platform
• web-based software
• a platform that allows people to interact
• not the usual “here’s the info about my
organization”
• email is a good example
56.
57.
58.
59.
60. 7. Mashups
• From Wikipedia: “A mashup is a website or
web application that seamlessly combines
content from more than one source
into an integrated experience.”
• Usually via an API, RSS feed, or JavaScript
61.
62.
63.
64.
65.
66.
67. 8. Friending
• Buddies, friends, contacts,
followers
• Linking to friends or contacts
• sharing content
• trusted buddy list
68. now, let’s jump right in
• blogs
• social networking sites
• bookmark managers
• wikis
• instant messaging
• podcasting and videocasting
• Library Catalogs???
77. what can you
do with blogs?
• communicate with your patrons!
• start conversations...
• new books, videos, what’s new at the library
• internal staff newsletter
• subject guide current awareness
• reaching customers where they are...
99. What can you do with
Social Networking Sites?
• Reach patrons in THEIR space
• Use contact lists to push events and news
• Direct links to library material
• Share – why should I attend your teen
program?
• Use them as search tools
100. Bookmark Managers
• AKA Social Bookmarking
• IE favorites is tied to a single PC
• Bookmark managers do the same thing…
• … but are accessible via the web!
• how it works
• add a bookmark, add tags, description, clipping
• Others can add comments, ratings
• Others can subscribe via RSS
• searchable
101.
102.
103.
104.
105.
106.
107.
108.
109.
110.
111. What can you do with
Bookmark Managers?
• Access your own bookmarks anywhere
• Find an expert and subscribe
• Search
• Share!
• actual links
• expertise
112. Wiki
• What’s a Wiki?
• A website that allows anyone to add and
edit content
• Great for collaborative authoring
• Tracks changes so you can revert back to
older page if needed
• Monitor changes via RSS
• Searchable
• Comments can be allowed
113.
114.
115.
116.
117.
118.
119.
120.
121.
122. What can you do
with a Wiki?
• Subject Guides
• Staff Intranet
• Project management
• Committee/Taskforce minutes
• Allowing patrons to interact with you…
123. Instant Messaging
• AKA IM
• Pretty easy – you type, hit enter, they type, hit
enter, etc.
• Chat history is tracked
• Real time communication
• PCs, cell phones, PDAs all have IM
131. What can you do with
IM?
• IM Reference
• IM library staff
• Can be less hassle than email or phone
• Allowing patrons to reach you!
132. Podcasting
• Web feed of audio that anyone can subscribe
to
• To listen:
• Need an MP3 player
• Need an RSS feed
• Need a feed reader
• Even better - A podcasting aggregator (ie.,
iTunes and Juice)
133. Creating a Podcast
1.
• Something to say – most important
• Microphone = can be a Radio Shack cheapie
• Audacity = free
• Place to store the podcast – archive.org,
blip.tv, etc. = free
• RSS feed that will distribute podcasts = free
(FeedBurner does this)
• Free, free, free vs Time, Time, Time!
134.
135.
136.
137. What can you do with Podcasting?
• Library news/upcoming events
• Booktalks
• Oral histories
• Lectures
• Local music
• Author readings
• Library instruction/guided tours
• Reach patrons where they are…
138. Videocasting
• same idea as podcasting - but with video
• to watch: need a video player
• rss feed
• feed reader
• even better - a video aggregator (mefeedia,
fireant, itunes)
139. Creating a VideoCast
• Something to say
• Camcorder – cheapies for $30…
• Digital video editing software
• Place to store the videocast – archive.org = free
• RSS feed that distributes videocasts = free
(feedburner again)
• pricey, Takes Time, Is Very Cool.
140.
141.
142.
143.
144.
145.
146.
147. what can you do
with video?
• lectures, events, instruction
• virtual tours
• book talks
• something completely original
• reaching those patrons again...
179. What’s a
Digital Branch?
• All services will be both physical and digital
• We’ll use the web to build unique stuff
• to some, the digital branch will be the only
branch
We’re running two libraries!
212. story means
• more than the facts
• being a reporter... or an editorialist
• blogging!
• sharing - our favorite recipes
• our trip to spain
• and surrounding it with our stuff (books)
218. Granting time
• give time - for reading, playing,
learning, creating
• send staff to formal training
• practical training for staff - teach
what's relevant to your staff and
library
• buy books for training
219.
220. Yikes! My boss says I
need to learn this
• 15 minutes a day
• start with your interests
• find some blogs to read
• leave comments
• Work through a Learning 2.0 plan
221. Where to start?
• blogs:
• blogger.com or wordpress.com
• what are you going to write about?
• Wikis:
• PB Wiki
• use it for your next committee project
222. Where to start?
• IM
• sign up for AOL Instant Messenger
• Use Meebo to chat with co-workers (or me!)
• Social Networks
• Get a FaceBook account
• friend other librarians
• Podcasting and Videocasting
• think of a reason and a goal, then go for it!
• Use whatever’s handy - digital camera video is fine
This presentation has 3 parts:
- Web 2.0 – what is it?
- Glue of web 2.0 – some commonalities that most of these new sites have
- Then look at specifics – blogs, social networking sites, bookmark managers, wikis, IM, podcasting and videocasting
So, on to the first part...
Industry
8 similarities between many web 2.0 tools
Let’s take a look at some of these emerging trends
Subscribing via RSS – need an RSS reader…
gives our patrons a way to subscribe to the library
or to just the content they want
all original content that our staff is creating for our community
RSS feeds. We have about 30 of them!
It’s allowing us to combine content from different areas - like a librarian’s restaurant review and a book from the catalog - into a single article.
We also have mashups, like
[click]
copy paste into reader, click subscribe button, etc...
like an email reader - but for RSS feeds
Many ways to subscribe to feeds - depends on tool used
one of the most transformational changes on the web. Now, you can leave your opinion - in many places! This is huge - just a short 5 years ago, you couldn’t do that!
now to my slide - how would you have left a comment about a kid’s program 5-7 years ago in your library?
Never lose track of friends again!
two types:
sharing things - photos, videos
sharing yourself - thoughts and meeting people
Digital photo sharing website
Photos grouped by submitter, tags, and groups
searching
Commenting on each photo
RSS of photo feeds – user and tags
purchase a toy
Then kids, using a secret code that comes with their toy doll, ‘adopt’ the cuddly critter online at the webkinz website.
Once the toy has been ‘adopted’, kids can create virtual rooms on the webkinz website, find friends online, interact with each other, chat, and go hang out in other kids virtual rooms.
Cool, huh?
build-a-bearville
Runescape – chat!!! Anyone have patrons using this?
How about you - do you have an account?
Videos by young tscpl customers - we held a claymation workshop, and put the kids’ finished videos on our YouTube account.
We partnered with a local school to get some preteens to do book reviews. THis is one of the more popular ones:
Dr Dill show - watched 1025 times at of last night!
How many people came to your last pre-teen book club meeting?
Reaching out to kids and teens - what if barbie had a book club?
Quirky, sorta campy - but introduces the book, the author, other similar authors, movies with similar themes, etc...
This is key!
So now - what can you do with all that junkola I just described to death? Here’s what my library has done so far...
today, I want to introduce our digital branch to you. I’ll do that by
1. introducing you to the library - who we are
2. then explaining how that works digitally
3. then briefly sharing some goals
So first - who are we? Have you visited our library?
we’re busy! Our parking lot is always full, and lots of people walk in our front door to do many different types of things
They come for our content! Books, magazines, movies, databases, web access
They also come to “do community”
- to get reference help
- attend programs and events
We’re a community hub
Now let’s translate that into a digital setting...
when we started talking about creating a digital branch, we came up with 3 big goals for it:
... and we realized that if we pull this off, we’ll be running two libraries!
Who remembers these phrases - way back in the 20th century?
info sup - all about finding info online and surfing to other websites
virtual reality - mimicking real life...
Those are outdated phrases - today’s web is more like this: look at some of these!
Doesn’t this sound like real life? Real interactions, real business, will be happening in our digital branch.
Those are outdated phrases - today’s web is more like this: look at some of these!
Doesn’t this sound like real life? Real interactions, real business, will be happening in our digital branch.
so let’s look at content again - what’s that look like in our digital branch?
used to be books on a shelf
electronic resources
someone else’s content that we simply arranged nicely
Now:
RSS feeds - subscribed to, read when you’re ready to read
original content from librarians to their own community
and user-generated content... read that PATRON...
KCPL’s original content, rss, pointing to their stuff
RSS, original content, easy access to important stuff, easy access to librarian
PATRON-generated content
PATRON-generated content...
there’s our library catalog. the way you find books. this is from our old website - you have to visit the site to get to the catalog, and there’s only one place to find it.
But.........
Here’s what you find in our digital branch - multiple access points!
normal “go to the catalog” search
catalog search from our website
myspace catalog search
facebook catalog search.
More places to search = meeting our customers in their favorite hangouts on the web
It expands our reach
databases - we have about 100 - find articles, research info. Very cool!
Old way - one place to go, just a list with links
New way in the digital branch - allows finding them in different ways.
Popularity - good place to start.
Subject Guides (content arranged topically) - good place to start
More ways to access databases = more choices for patrons
Anyone heard of RSS? Easy stuff - it does one simple thing:
1. let’s you subscribe to parts of our website
We’ll be creating useful, fun content - from book reviews to how to get a job to fun things to do in Topeka
You can revisit the page - but a better way is to let the new stuff come to you!
And - you can do this using our digital branch
Anyone watch a YouTube video? Seen a photo on the web? You can do that at the library, too - see, hear, and watch what we’re doing - not just read about it.
All on our digital branch.
so that’s content. Lots of new stuff there! How about community? How do you “DO” community in a digital branch? Let me show you what I mean...
Remember our busy front door? We have a busy door on the digital branch, too.
This is our Grand Entryway. Our new digital branch. We’re still tweaking it... go live March 31!
But this isn’t our only door in our digital space!
Google is another door. Some google searches lead directly to us!
Facebook is another dor - type in topeka, and you get us... and the roadrunners.
Youtube - yet another digital entryway. People can find good content on Topeka because we’re already there.
Same with other search engines... we have MANY digital doors for our customers
How about reference? Asking questions? Big community, relational activity at the library. We have multiple ways to do that. We have an Instant Messaging access point on our main page - and even in our library catalog.
If you get stuck, you can quickly ask a librarian for help!
What if you have a question or comment while browsing through our website? You’ll be able to leave comments pretty much anywhere on our site - and we’ll answer you!
This is a way to start and continue conversations in our digital branch.
So - we hit on content and community and our digital branch.
What are our goals?
We want to share. We want to share our wonderful content.
We want to share the community happening inside our library and outside our walls.
We want to tell our stories to our county, and help the community tell their stories.
That’s what our digital branch is all about!
A big goal for us is telling our story. We hope to add value to Topeka and Shawnee County through our resources and our communities
Creating a more social, more community-driven digital presence helps us tell our story, and helps topeka tell us their stories!
(ideas from Beth’s Blog (Beth Kanter), originally from people on twitter).
Or realize that priorities have changed
don’t think of it as carving out time, make blogging an integral part of the organization’s outreach and marketing
Quote from a library director: “It’s a dilemma. We want to “unleash” our staff, but we also want to “control” the process. Do you have any practical suggestions for achieving both goals simultaneously? Or should we just relax, and acknowledge that the web 2.0 way of doing things is inherently disorganized and messy?”
... did not get it.
Rob - putting blogging on his calendar... managing off-desk time better. There are books on this...
A way to schedule priorities
Also write more than one post at a sitting. Write for an hour instead of write 1 blog post (from beth’s blog)
learning 2.0
- 15 minutes a day (you DO have this).
start with your interests
- find some blogs, start leaving comments
work through a learning 2.0 plan
play with new tools!
Now for the supervisors...
managers - don’t do this.
Quoting Michael Casey and Michael Stephens from CIL2008:
“Don't ask staff for input if you are not going to use it”
Teaching kids how to interact in the 21st century
web is turning into a digital place, a destination
we need to open those digital doors and invite our customers to interact with us...
Because - CLICK