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The document is a presentation by Stephanie Zimmerman exploring Web 2.0 and its applications in libraries, highlighting its characteristics such as rich user interfaces, user-generated content, and the web as a platform. It discusses tools like blogs, wikis, RSS, and social bookmarking, emphasizing best practices for their implementation in library settings to enhance user engagement and communication. Various examples and strategies for integrating these technologies into library services are provided throughout the presentation.













































































































































































