Presentation of research findings from our project on the evolution of reading and books. After we've lived with the results and been out sharing them with different audiences, the material starts to evolve, as well as incorporate changes that are happening around us.
How are young adults using electronic resources such as eText and eReaders? This presentation guides a discussion on how REAL students are using resources in and out of the classroom.
Mary Wilkins Jordan, Assistant Professor, Simmons College GSLIS (MA)
What is Q Method? Not widely known in the library field yet, this is a research method that lets you reach out to patrons in a new way to get their opinions on your services, materials, and/or programming. After developing a set of ideas you want to get feedback on from your community, you might be tempted to try sending out a survey and asking people to rate everything on a scale from one to five. But this is boring! And the results are ultimately not as useful as they could be in helping you to make decisions. Q Method is a forced-ranking process, where your patrons have to make decisions about things they like more and like less. Then you run everything through a statistical program, and end up with reams of interesting and useful data you can use to impress your stakeholders with all your evidence-based decision making!
http://youtu.be/9hiV_cAYCAk
http://nlcblogs.nebraska.gov/bigtalk/
How are young adults using electronic resources such as eText and eReaders? This presentation guides a discussion on how REAL students are using resources in and out of the classroom.
Mary Wilkins Jordan, Assistant Professor, Simmons College GSLIS (MA)
What is Q Method? Not widely known in the library field yet, this is a research method that lets you reach out to patrons in a new way to get their opinions on your services, materials, and/or programming. After developing a set of ideas you want to get feedback on from your community, you might be tempted to try sending out a survey and asking people to rate everything on a scale from one to five. But this is boring! And the results are ultimately not as useful as they could be in helping you to make decisions. Q Method is a forced-ranking process, where your patrons have to make decisions about things they like more and like less. Then you run everything through a statistical program, and end up with reams of interesting and useful data you can use to impress your stakeholders with all your evidence-based decision making!
http://youtu.be/9hiV_cAYCAk
http://nlcblogs.nebraska.gov/bigtalk/
NCompass Live - http://nlc.nebraska.gov/ncompasslive/
July 16, 2014
Libraries are well positioned to encourage customers and community in fiction writing and content creation. The Topeka & Shawnee County Public Library's Community Novel Project is an opportunity for the Topeka community to work together to conceptualize, write, edit, narrate, and publish a complete novel. Each successive year we experiment and expand our annual project to model the evolving skill set necessary for writers wishing to self-publish their own work in digital, print on demand or audiobook formats. Engage with your community of writers and readers and establish the library as a trusted resource for 21st century writers!
Presenters: Lissa Staley and Miranda Ericsson, Topeka & Shawnee County Public Library.
Has your library discussed creating a Flickr account? A MySpace teen site? Creating a blog? David discusses the current social networking transformation taking place, and applies those changes to a library setting. Then David discusses the changes a library needs to make to meet and participate in our new online, participatory world.
NISO Virtual Conference: The Eternal To-Do List: Making Ebooks work in Libraries
eBooks and the future of libraries
Micah May, Director of Strategy & Business Development at New York Public Library
About the Webinar
In the six years from 2006 to 2012, the number of self-published books grew an astounding 270% to more than 235,000, almost as many as were published "traditionally." The easy access to publication tools and distribution mechanisms has ushered in a new era of how content is created and disseminated. No longer do authors need to work through a publisher to have their content accepted, processed, and distributed. The impacts of this revolution in publishing extend well beyond what used to be called "vanity publishing." A variety of best-selling books in recent years have come out from successful self-publishers sharing their tips on how others can follow in their footsteps.
How can publishers capitalize on this author independence? How do libraries incorporate self-published works into their acquisition processes? When there is no publisher reputation behind a title, how does a library or user separate the wheat from the chaff? This webinar will explore these issues and the impacts of the self-publishing movement on both publishers and libraries.
Agenda
Introduction
Todd Carpenter, Executive Director, NISO
When Authors Assume Their Own Risk
Laura Dawson, Product Manager for Identifiers, Bowker
Self-Publishing with Smashwords
Mark Coker, Founder, CEO and Chief Author Advocate, Smashwords
Helping Libraries Help Themselves: The Library Publishing Toolkit
Allison Brown, Editor & Production Manager, Milne Library, SUNY Geneseo
Reading notes for class March 30, 2015. Slides created as reading notes for this week's theme, "Your Brain on Books", in preparation for our documentaries/PSAs encouraging pleasure reading.
Presentation given at Internet Librarian International Conference, Olympia London, October 21st 2015 on Copenhagen Libraries' controversial new strategy and its implications
An overview of examples, frameworks, and techniques for using web standards to design a range of reading experiences for a variety of platforms and devices.
Doorbells, Danger, and Dead Batteries: User Research War StoriesSteve Portigal
Stories make the world go round. As people who do user research, we love stories. At its simplest, our job is to gather stories and to retell them. War Stories are stories about contextual user research (research out in the field) and the inevitable mishaps that ensue. These stories are in turn bizarre, comic, tragic and generally astonishing.
Steve’s collection of stories fills a longstanding need for the design and research community; to share what can go wrong, because that’s the reality. For a practice that is not always well-understood or trusted, there’s pressure for us to only speak to the successes, but examining the human messiness of this work can help develop our skills and our community.
In this presentation, drawn from years of gathering war stories and his book “Doorbells, Danger, and Dead Batteries”, Steve will share some of the best stories, examine the patterns revealed by the stories, and articulate the different lessons revealed by this large collection of stories.
EuroIA14 - Well, We've Done All This Research, Now What?Steve Portigal
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a cataloging findings and implications rather than generating opportunities that directly enable the findings. We’ve long heard the lament “Well, we got this report and it just sat there. We didn’t know what to do with it.” But design research (or ethnography, or user research, or whatever the term du jour may be) has also become standard practice, as opposed to something exceptional or innovative. That means that designers are increasingly involved in using contextual research to inform their design work.
Ongoing acceptance of design research has increased the ranks of designers and others who feel comfortable conducting user research. But analysis and synthesis is a more slippery skill set, and we see how easy it is for teams to ignore (more out of frustration than anything malicious) data that doesn’t immediately seem actionable. This workshop gives people the tools to take control over synthesis and ideation themselves by breaking it down into a manageable framework and process.
NCompass Live - http://nlc.nebraska.gov/ncompasslive/
July 16, 2014
Libraries are well positioned to encourage customers and community in fiction writing and content creation. The Topeka & Shawnee County Public Library's Community Novel Project is an opportunity for the Topeka community to work together to conceptualize, write, edit, narrate, and publish a complete novel. Each successive year we experiment and expand our annual project to model the evolving skill set necessary for writers wishing to self-publish their own work in digital, print on demand or audiobook formats. Engage with your community of writers and readers and establish the library as a trusted resource for 21st century writers!
Presenters: Lissa Staley and Miranda Ericsson, Topeka & Shawnee County Public Library.
Has your library discussed creating a Flickr account? A MySpace teen site? Creating a blog? David discusses the current social networking transformation taking place, and applies those changes to a library setting. Then David discusses the changes a library needs to make to meet and participate in our new online, participatory world.
NISO Virtual Conference: The Eternal To-Do List: Making Ebooks work in Libraries
eBooks and the future of libraries
Micah May, Director of Strategy & Business Development at New York Public Library
About the Webinar
In the six years from 2006 to 2012, the number of self-published books grew an astounding 270% to more than 235,000, almost as many as were published "traditionally." The easy access to publication tools and distribution mechanisms has ushered in a new era of how content is created and disseminated. No longer do authors need to work through a publisher to have their content accepted, processed, and distributed. The impacts of this revolution in publishing extend well beyond what used to be called "vanity publishing." A variety of best-selling books in recent years have come out from successful self-publishers sharing their tips on how others can follow in their footsteps.
How can publishers capitalize on this author independence? How do libraries incorporate self-published works into their acquisition processes? When there is no publisher reputation behind a title, how does a library or user separate the wheat from the chaff? This webinar will explore these issues and the impacts of the self-publishing movement on both publishers and libraries.
Agenda
Introduction
Todd Carpenter, Executive Director, NISO
When Authors Assume Their Own Risk
Laura Dawson, Product Manager for Identifiers, Bowker
Self-Publishing with Smashwords
Mark Coker, Founder, CEO and Chief Author Advocate, Smashwords
Helping Libraries Help Themselves: The Library Publishing Toolkit
Allison Brown, Editor & Production Manager, Milne Library, SUNY Geneseo
Reading notes for class March 30, 2015. Slides created as reading notes for this week's theme, "Your Brain on Books", in preparation for our documentaries/PSAs encouraging pleasure reading.
Presentation given at Internet Librarian International Conference, Olympia London, October 21st 2015 on Copenhagen Libraries' controversial new strategy and its implications
An overview of examples, frameworks, and techniques for using web standards to design a range of reading experiences for a variety of platforms and devices.
Doorbells, Danger, and Dead Batteries: User Research War StoriesSteve Portigal
Stories make the world go round. As people who do user research, we love stories. At its simplest, our job is to gather stories and to retell them. War Stories are stories about contextual user research (research out in the field) and the inevitable mishaps that ensue. These stories are in turn bizarre, comic, tragic and generally astonishing.
Steve’s collection of stories fills a longstanding need for the design and research community; to share what can go wrong, because that’s the reality. For a practice that is not always well-understood or trusted, there’s pressure for us to only speak to the successes, but examining the human messiness of this work can help develop our skills and our community.
In this presentation, drawn from years of gathering war stories and his book “Doorbells, Danger, and Dead Batteries”, Steve will share some of the best stories, examine the patterns revealed by the stories, and articulate the different lessons revealed by this large collection of stories.
EuroIA14 - Well, We've Done All This Research, Now What?Steve Portigal
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a cataloging findings and implications rather than generating opportunities that directly enable the findings. We’ve long heard the lament “Well, we got this report and it just sat there. We didn’t know what to do with it.” But design research (or ethnography, or user research, or whatever the term du jour may be) has also become standard practice, as opposed to something exceptional or innovative. That means that designers are increasingly involved in using contextual research to inform their design work.
Ongoing acceptance of design research has increased the ranks of designers and others who feel comfortable conducting user research. But analysis and synthesis is a more slippery skill set, and we see how easy it is for teams to ignore (more out of frustration than anything malicious) data that doesn’t immediately seem actionable. This workshop gives people the tools to take control over synthesis and ideation themselves by breaking it down into a manageable framework and process.
IxDA and Thomson Reuters Student Challenge: Design the Future of News.
7 min pitch presented at the Interaction12 conference in Dublin, Feb 2. In this pitch, I proposed using physical space in different ways to access, share and understand news in a more intelligent way.
My submission for Interaction 12's Student Design Competition on the theme of The Future of News. My idea talks about an "actionable" form of news, in which news consumers are empowered to actually take action on the events from the news.
Interviewing users is undeniably one of the most valuable user research tools. Yet, sometimes we forget that it's a skill we need to learn, because:
* It's based on skills we think we have (talking or even listening)
* It's not taught or reflected on
People tend to 'wing it' rather than develop their skills. Without good interviewing skills, insights may be inaccurate or reveal nothing new, suggest the wrong design or business responses, or miss the crucial nuance that points to opportunities for breakthrough innovation.
This talk will cover:
* Framing the research problem to have the most impact on the business
* What type of participants to recruit and how to find them
* Different methods for learning from interviewees
* Asking questions
* Listening and building rapport
* Analysing data from the field
Introduction to UX Research: Conducting Focus GroupsWilliam Evans
Let’s dispense with this little turd blossom right up front: Henry Ford never said, “If I'd asked customers what they wanted, they would have said "a faster horse,”
– it’s simply an myth
This is an introduction to the fundamentals of doing customer research with an emphasis on Focus Groups. This is part of the introduction to ux research series. In this talk we walk through the basics of focus groups, types of focus groups, as well as an in-depth explanation of process and pitfalls.
Research is usually conducted to gain a deep understanding of the client’s target users in order to apply a customer-centered approach to the strategic development of the client’s brand and product. In addition, focus groups seeks to reveal insights into how the target customers emotions, attitudes, beliefs, and experiences in using existing products and brands.
Social Software and Publishers - Gavin Bell - O'Reilly Tools of Change 2007Gavin Bell
A talk at the O'Reilly Tools of Change for Publishers conference. I spoke about social software and how to make it work for book publishers, summng up with a core list of activities publishers need to do to engage their readers better.
Reading across a diverse range of topics is a good sign of maturing craft and designers. Boon's obsession with design and the human condition has led him to discover often unconventional but powerful perspectives through books. He will share how some of these books have influenced and shaped him as a designer, and talk about how that has supported his work with complex problem spaces.
Structuring Student Book Clubs to Encourage CollaborationLauren Zucker
Demo lesson presented at Fordham University's Developing Digital Literacies Institute on July 29, 2014.
Using a variety of digital tools (e.g., goodreads.com, Google forms, Google docs) allows students to make responsible choices, take ownership of their learning, and demonstrate their understanding in multiple modes.
This session will focus on reinventing independent reading to encourage more collaboration, both online and face-to-face.
Vibal presentation social media for the bookish for slideshareGege Sugue
Our book community, Flips Flipping Pages (FFP), was invited to share our experiences in online networking for the bookish at the first Philippine Digital Publishing Conference, The Future of the Book, held at the UP-Ayala Technohub.
Representing book readers and FFP, I shared the FFP story and wrapped up the presentation with some notes about how publishers and authors can build relationships with the readers.
The Future of Reading and Academic LibrariesTony Horava
A presentation given by David Durant and Tony Horava at the Charleston Library Conference on reading issues and practices in the digital era, and the importance of developing hybrid library collections (print and online)
Similar to Portigal Consulting: Reading Ahead Research Findings redux (20)
Therapists, as part of their education, must go through therapy themselves. They are expected to achieve a certain level of insight about themselves – their biases, their discomforts, and so on. While we are not therapists, we go out and study people without that level of self-insight! A lack of self-insight sometimes manifests itself as passion, commitment, or being driven by a mission. While those have their place, it’s easy to become blinded by what we can’t let ourselves see. Sometimes this shows up as discomfort at the micro level, when we react to something a user might tell us about themselves; sometimes it’s a macro issue, when we’re uncomfortable with people who hold different values, preferences, or beliefs than ourselves. And it crescendos as know-it-all douchebaggery, when we think our job is to tell other people what’s best for them – when phrases like “frictionless sharing” fall from our lips as naturally as “what time is dinner?”
In this interactive talk we will delve into the concepts of presence and mindfulness and develop an understanding of how this informs how you engage with the world around you, as a designer, a professional, and a person.
The old maxim says we should “Find a need and fill it;” while at a one level that is certainly true, even in this era of fetishized disruption, organizations seem to easily fall in love with the idea of being in the problem solving business. Steve will review a number of different mindsets for creating products and services, consider their benefits and risks, and challenge you to go beyond a fixing mentality.
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a catalog of findings and implications rather than generating opportunities that directly enable the findings. We’ve long heard the lament, “Well, we got this report, and it just sat there. We didn’t know what to do with it.”
Ongoing acceptance of (and demand for) user research has increased the ranks of practitioners of all stripes who feel comfortable conducting research. But analysis and synthesis is a more slippery skill set, and we see how easy it is for teams to ignore (more out of frustration than anything malicious) data that doesn’t immediately seem actionable. This session describes a process to take control over synthesis and ideation by breaking it down into a manageable framework.
In this session, you'll:
Learn how to move from data to insights to opportunities.
Get techniques for generating ideas and strategies across a broad scope of business and design concerns.
Explore how to prioritize findings and create new opportunities.
User research: Uncovering compelling insights through interviewsSteve Portigal
Interviewing users is undeniably one of the most valuable and commonly used user research tools. Yet sometimes we forget that it’s a skill we need to learn, because it’s based on skills we think we have (talking or even listening) and it’s not taught or reflected on.
In this workshop, we’ll consider how to frame the problem, when to use research in the design process, and the tactics for setting up a successful study. We will focus in detail on the interview itself, reviewing detailed techniques for listening and asking questions, then conclude with an engaging exercise to bring these best practices to life.
This workshop will show you how to:
Integrate mixed methods of research into solving a problem.
Develop increased empathy, a critical facet to meaningful interviews.
Derive useful results from interviews once you get participants to open up.
Stories make the world go round. As researchers, we love stories, and essentially it's our job to gather stories and to retell them. War Stories are stories about contextual user research and the inevitable mishaps that ensue are in turn bizarre, comic, tragic, and generally astonishing.
Steve will share some of the best stories from his book Doorbells, Danger, and Dead Batteries, examining the patterns and lessons they reveal. For a practice that isn’t always well understood or trusted, there’s pressure to only speak to the successes. But examining the human messiness of this work can help develop our skills and our community. Steve’s collection of stories fills a longstanding need for the design and research community—sharing what can go wrong in the real world.
Stories make the world go round. As people who do user research, we love stories. At its simplest, our job is to gather stories and to retell them. War Stories are stories about contextual user research (research out in the field) and the inevitable mishaps that ensue. These stories are in turn bizarre, comic, tragic and generally astonishing.
In this presentation, drawn from years of gathering war stories and his book “Doorbells, Danger, and Dead Batteries”, Steve will share some of the best stories, examine the patterns revealed by the stories, and articulate the different lessons revealed by this large collection of stories. Steve’s collection of stories fills a longstanding need for the design and research community; to share what can go wrong, because that’s the reality. For a practice that is not always well-understood or trusted, there’s pressure for us to only speak to the successes, but examining the human messiness of this work can help develop our skills and our community.
One of the most persistent factors limiting the impact of user research in business is that projects often stop with a catalog of findings and implications rather than generating opportunities that directly enable the findings. We’ve long heard the lament, “Well, we got this report, and it just sat there. We didn’t know what to do with it.”
But design research (or ethnography, or user research, or whatever the term du jour may be) has also become standard practice, as opposed to something exceptional or innovative. That means that designers are increasingly involved in using contextual research to inform their design work.
Ongoing acceptance of user research has increased the ranks of designers and others who feel comfortable conducting research. But analysis and synthesis is a more slippery skill set, and we see how easy it is for teams to ignore (more out of frustration than anything malicious) data that doesn’t immediately seem actionable. This workshop gives people the tools to take control over synthesis and ideation themselves by breaking it down into a manageable framework and process.
In this session, you'll:
Collaborate in teams to experience an effective framework for synthesizing raw field data.
Gain perspective on the difference between surface observations and deeper, interpreted insights.
Learn how to move from data to insights to opportunities.
Get techniques for generating ideas and strategies across a broad scope of business and design concerns.
Focus on individual and group analysis to create a top-line report.
Brainstorm on patterns, cluster analysis, and diagrams to rethink problems.
Prioritize findings and create new opportunities.
Stories make the world go round. As people who do user research, we love stories. At its simplest, our job is to gather stories and to retell them. War stories about contextual user research and the inevitable mishaps that ensue are in turn bizarre, comic, tragic, and generally astonishing.
Drawing from years spent gathering war stories and his book Doorbells, Danger, and Dead Batteries, Steve Portigal shares some of the best stories he’s collected, examining the patterns and lessons they reveal.
Steve’s collection of stories fills a longstanding need for the design and research community: sharing what can go wrong in the real world. For a practice that is not always well understood or trusted, there’s pressure to only speak to the successes, but examining the human messiness of this work can help develop our skills and our community.
Doorbells, Danger, and Dead Batteries (Amuse 2016)Steve Portigal
Stories make the world go round. As user researchers, we love stories. At its simplest, our job is to gather stories and to retell them. War Stories are stories about contextual user research (research out in the field) and the inevitable mishaps that ensue. These stories are in turn bizarre, comic, tragic and generally astonishing.
Steve's collection of stories fills a longstanding need for the design and research community; to share what can go wrong, because that’s the reality. For a practice that is not always well-understood or trusted, there’s pressure for us to only speak to the successes, but examining the human messiness of this work can help develop our skills and our community.
In this presentation, Steve will share some of the best stories, examine the patterns revealed by the stories, and articulate the different lessons revealed by this large collection of stories.
Yes, My Tuatara Loves to Cha-Cha Improv, Creativity and DesignSteve Portigal
From UX New Zealand 2015 - Improv is not ‘stand-up comedy’ but a series of games that offer huge degrees of freedom within a set of constraints. During improv, we bring out quickly-understood-and-communicated rules of culture that are implicit, not explicit.
Design and improv have important similarities. Both practices involve collaboration and brainstorming; an emphasis on breakthrough thinking; in-the-moment aspects and ‘Aha!’ moments; a balance of process, structure, and unfettered creativity; an enormous unspoken interaction; and the need to learn upon reflection.
Playing with improv can help us to be more mindful of the power of listening, to create a more collaborative work culture, to develop our own creativity, and to warm up teammates and clients in workshops and design sessions.
In this interactive presentation, you’ll learn about improv, listening, and creativity, and how each supports the others. No tuataras will be harmed.
Keynote from Interact 15, London.
Therapists, as part of their education, must go through therapy themselves. They are expected to achieve a certain level of insight about themselves – their biases, their discomforts, and so on. While we are not therapists, we go out and study people without that level of self-insight! A lack of self-insight sometimes manifests itself as passion, commitment, or being driven by a mission. While those have their place, it’s easy to become blinded by what we can’t let ourselves see. Sometimes this shows up as discomfort at the micro level, when we react to something a user might tell us about themselves; sometimes it’s a macro issue, when we’re uncomfortable with people who hold different values, preferences, or beliefs than ourselves. And it crescendos as know-it-all douchebaggery, when we think our job is to tell other people what’s best for them – when phrases like “frictionless sharing” fall from our lips as naturally as “what time is dinner?”
In this interactive talk we will delve into the concepts of presence and mindfulness and develop an understanding of how this informs how you engage with the world around you, as a designer, a professional, and a person.
(from an event at IxDA SF with Dan Szuc and Jo Wong) Driving change is not as easy it sounds. Change is about people and is thus inherently messy. Coping with the mess means we must relate to, engage with and encourage people's thinking, feeling and acting as well as their actions. We already spend a reasonable proportion of our time influencing people we call collaborators, clients, stakeholders, bosses, customers (to name a few), although we may not always be aware we are doing it.
Together we will look at influence in work, question the language used during change and reflect on the various elements of influence that we too often fail to consider in our own aspirations. We will also look at frustrations and barriers that get in the way of the work we would prefer to be doing. Steve, Jo and Dan will lead a small exercise to help make the principles of influence more personally actionable.
In this interactive session, we'll work together on identifying and developing the interpersonal, creative, and cognitive skill sets that are essential in innovative work cultures.
Therapists, as part of their education, must go through therapy themselves. They are expected to achieve a certain level of insight about themselves – their biases, their discomforts, and so on. While we are not therapists, we go out and study people without that level of self-insight! A lack of self-insight sometimes manifests itself as passion, commitment, or being driven by a mission. While those have their place, it’s easy to become blinded by what we can’t let ourselves see. Sometimes this shows up as discomfort at the micro level, when we react to something a user might tell us about themselves; sometimes it’s a macro issue, when we’re uncomfortable with people who hold different values, preferences, or beliefs than ourselves. And it crescendos as know-it-all douchebaggery, when we think our job is to tell other people what’s best for them – when phrases like “frictionless sharing” fall from our lips as naturally as “what time is dinner?”
In this workshop we will delve into the concepts of presence and mindfulness and develop an understanding of how this informs how you engage with the world around you, as a designer and a professional and as a person.
[Slides and the accompanying audio posted at http://www.portigal.com/blog/designing-for-unmet-needs-my-presentation-from-warm-gun]
Don’t be surprised if Steve Portigal, author of Interviewing Users, invites himself to your family breakfast or follows hotel maintenance staff to the boiler room. For more than 15 years, he’s led hundreds of interviews that help clients understand customers and turn insights into design opportunities.
Steve knows that our success depends on letting the unmet needs of our audience shape our designs. Okay—but how do we hit a target we can’t see? How do we design for people who aren’t us? How do we solve for the complexity of those people?
Dig into the details, ditch the guesswork, and join Steve to engage deliberately with the people we’re designing for. Look at ways to acknowledge the complexity of your users. Offer solutions rooted in the connections you make with people. Get unstuck and discover opportunities for design that adds value.
[Slides and the accompanying audio posted at http://www.portigal.com/blog/designing-the-problem-my-keynote-from-isa14]
Too often we assume that doing research with users means checking in with them to get feedback on the solution we've already outlined. But the biggest value from research is in uncovering the crucial details of the problem that people have; the problem that we should be solving.
As the design practices mature within companies, they need to play an active role in driving the creation of new and innovative solutions to the real unmet needs that people have. In part, driving towards this maturity means looking at one's own culture and realizing the value of being open-minded and curious, not simply confident. This is a challenge to each of us personally and as leaders within our teams and communities.
I will speak about the importance of this evolution and offer some tips to help guide the changes.
Soft Skills Are Hard: A Journey To Healthier WorkSteve Portigal
From IxDA Seattle, part of a series of presentations and workshops done in collaboration with Dan Szuc. Steve speaks about the interpersonal, creative, and cognitive skill sets that are essential in innovative work cultures. Moving beyond tactical skills and overarching processes, the UX community is increasingly focusing on the role of the whole person in design and innovation. Steve describes the "muscles of innovation" that are needed for growth and success.
The title of this workshop is a reference to The Artist Is Present, a performance art piece by Marina Abramovic. Marina spent months at MOMA sitting silently across from a nearly endless series of museum visitors, some of whom broke into tears.
The notion of presence is a critical idea for those of us in user experience. At the risk of sounding like Yoda, presence is tied to self-knowing. During ten years of writing, lecturing and coaching on “interviewing users”, many of the questions that Steve Portigal receives are about controlling or influencing another person’s behavior. Yet these interactions with others are really about ourselves, what’s inside us, who we are.
Therapists, as part of their education, must go through therapy themselves. They are expected to achieve a certain level of insight about themselves — their biases, their discomforts, and so on. While we are not therapists, we go out and study people without that level of self-insight!
A lack of self-insight sometimes manifests itself as passion, commitment, or being driven by a mission. While those have their place, it’s easy to become blinded by what we can’t let ourselves see. Sometimes this shows up as discomfort at the micro level, when we react to something a user might tell us about themselves; sometimes it’s a macro issue, when we’re uncomfortable with people who hold different values, preferences, or beliefs than ourselves. And it crescendos as know-it-all douchebaggery, when we think our job is to tell other people what’s best for them — when phrases like “frictionless sharing” fall from our lips as naturally as “what time is dinner?”
In this workshop, you’ll tap into a new level of personal authenticity to unlock a powerful boon. Together, we’ll explore this point of view and participate in a range of exercises to learn more about these ideas — and about ourselves.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Top 5 Indian Style Modular Kitchen DesignsFinzo Kitchens
Get the perfect modular kitchen in Gurgaon at Finzo! We offer high-quality, custom-designed kitchens at the best prices. Wardrobes and home & office furniture are also available. Free consultation! Best Quality Luxury Modular kitchen in Gurgaon available at best price. All types of Modular Kitchens are available U Shaped Modular kitchens, L Shaped Modular Kitchen, G Shaped Modular Kitchens, Inline Modular Kitchens and Italian Modular Kitchen.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
38. Has the book been fully explored? Book designers have used dozens of techniques to support navigation or other aspects of the experience, yet most books do not make use of those techniques Timothy McSweeney's Quarterly Concern experiments with new approaches to typography, layout, binding in each issue
39.
40. 1. Include the sensual Provide sensory and kinesthetic elements that deliver the total experience readers seek
41.
42.
43. 2. Support the social side of reading Support and expand the social aspects of the reading experience
44.
45.
46.
47.
48.
49.
50.
51. 4. Develop an ecosystem Harness the “power of many” to support new behaviors and grow the category