The document contains information about Elizabeth Thomas, an Indian national working in the UAE as a logistics manager. She has over 20 years of experience in human resources, administration, and logistics roles. Her current position is as a logistics manager at Arabian Ocean Services, where she is responsible for inbound/outbound reports, customer liaison, and ensuring on-time deliveries.

1. Date of Birth: 23 September 1968
Marital Status: Single
Nationality: Indian
Visa Status: Employment Visa
Driving License: UAE (Light)
Email: grace_thomas@hotmail.com
Mobile: +971-505-464300
ELIZABETH THOMAS
Summary:
A multi-skilled professional with several years of work experience in all-round HR advisory and administrative tasks,
possessing a comprehensive understanding of the laws and regulations governing recruitment and employment
opportunity in U.A.E.
Areas of expertise:
 Logistics
 Staff training Management
 Client Relations
 Organisational skills
 Market Analysis
 Payroll legislation
 Conflict Management  E-recruitment  Exit interviews
 Document controlling  Liaising & negotiation
skills
 Setting HR KPIs
Career Highlights:
Arabian Ocean Services L.L.C February 2015- To Date
Logistics Manager
Responsibilities:
 Prepares necessary inbound & outbound status reports, billing and any
other reports as required
 Serves as liaison between the customer and various departments
 Effective resolution to complaints & requests: Handle quotations and
negotiations effectively and provide prompt and accurate responses to
all incoming queries
 Documentation of various warehouse related activities and taking
responsibility of all commercial activities and transactions while
ensuring on-time deliveries
 Maintaining the Inventory record
 Assist in developing company policy and procedures
 Involved also in other ad-hoc sales activities
Falck Safety Services LLC, Abu Dhabi/ Dubai December 2009- February 2015
HR Manager
Responsibilities:
 Staff management: recruiting, testing, interviewing programming,
counselling managers on candidate selection, conducting and
analysing exit interviews, recommending changes
 Develop and maintain relationship with employment agencies,
universities and other recruitment sources
 Payroll preparations for WPS/Prepare and maintain company salary
structure
 Enhance the organisation’s human resources by planning,
implementing and evaluating employee relations and human resources
policies and programs
 Working hand-in-hand with the PRO: visa processing, issuing
renewals of Trade License and Commercial Licenses, renewal of post
box, CNIA Pass renewal and all other ad hoc governmental /legal
work
HR Administrator
Responsibilities:
 Be the first point of contract for all HR-related queries
 Administer HR-related documentation, such as contracts of
employment
 Ensure the relevant HR databases is up to date, accurate and complies
with legislation
 Assist in the recruitment process
 Liaise with recruitment agencies

2.  Set up interviews and issue relevant correspondence
Office Administrator
Responsibilities:
 Customer Service Coordination: answer telephones/emails;
guest relations
 Coordinate meetings and conferences
 Collect and maintain PC inventory
 Support staff in assigned project based work
TECOM Investment, Dubai (member of Dubai Holdings) August 2005- April 2009
Assistant Buyer (Procurement & Contracts Department)
Responsibilities:
 Process item requisitions: budgeting, reviewing and processing of
products
 In-charge of accommodation, event management, food & beverage,
car rentals etc. for the Dubai international Film Festival and Gulf Film
Festival
 Issuing RFQ, requisition and LPO through the Oracle system
 Identify potential suppliers and maintaining business relationships
Administrator (Hospitality Department)
Responsibilities:
 Support and assist the Hospitality Manager
 Update TELECOM portal on promotions and services provided
 Document controlling
 Maintain database on service providers
SOS Recruitment Consultants, Dubai January 2001- July 2005
Recruitment Coordinator
Main Responsibilities:
 Handled sales& marketing, advertising and PR campaigns
 Coordinating with technical, construction, finance, banking and legal
divisions
Other Career Experiences:
Cashier Al Bustan Rotana Hotel, Dubai November 1998- November 1999
Shift Leader/ Cashier Front Office Al-ain Palace Hotel, Abu Dhabi September 1995- October 1998
Towers Guest Service Agent Sheraton Hotel, Abu Dhabi December 1992- July 1995
Professional Qualifications:
Diploma in HR Management Cambridge University 2012
Advanced course in windows, MS
Office, Excel and PowerPoint
Training Leadership Skill: Team
Leadership Programme, Team Leader
Skills Programme, Professional
Development Programme with Emirates
hospitality training, Oracle training and
procurement, procurement training for
buyers and logistics coordinators
Supplier performance evaluation &
monitoring
ICDL, Dubai 2006-2008
Hotel Management: in-house computer
operations
Sheraton Hotel (Room Reservation
Department), Abu Dhabi
Diploma certificate in Secretarial/
Receptionist Course
Clare’s Secretarial Institute, Bandra,
Bombay
1987-1988
IT Skills:
 MS Office Packages:
Advanced Excel/ Word/
PowerPoint
 Accounting System:
Fidelio
 Procurement Systems Oracle
Languages (Written & Spoken)
 English: Fluent  Hindi: Fluent