Yolanda Hemer has over 25 years of experience in office administration, project management, and personal assistance. She is currently working as a Client Business Manager and Project Manager at YSC Africa, where she manages various client projects, provides project management and client services. Prior to this, she held positions such as Office Manager, Project Manager, and Personal Assistant for companies like Ogilvy & Mather, UTM Group, and Placements. She has strong skills in areas like client relations, project management, administration, and office management. References are provided.

1. Curriculum Vitae
Personal Details
Name Yolanda Hemer
Contact Details 083-654-7779
Date of Birth 10 October 1973 (43)
Marital Status Married
Residential Blairgowrie, Randburg
Gender Female
Drivers License Yes and own vehicle
Citizenship South African
Languages English / Afrikaans (fluent)
Health Excellent
Race White
Email yolhemer@gmail.com
Education Matriculated 1991
Roosevelt High School
Subjects: English, Afrikaans, Maths, Geography, Science, German
BPrimEd (Unisa) Subjects: General Teaching methods and management
Guidance, life skills and counselling
Theorical frameworks in education
Child development
The learning child
IAIM Baby Massage Instructor
Computer Skills Advanced MS Word / Excel
Outlook Express / Internet
Chase/
PastelAccounti
ng / SAP
Certifications Google Adwords
Availability Immediately

2. EMPLOYMENT REFERENCE
Skills: Office Manager
Administrator
Project Manager
PA / Executive Assistant
Ogilvy & Mather – Neo
Miia Scholtz Managing Director 082 716 5522
UTM
Chad McLintoch Managing Director 082 872 0258
YSC
Hilda Havran Managing Consultant 083 380 5076
Valerie HammondManaging Consultant083 325 8504
Placements
Mrs Daleen Bunting 082-254-5619
Attitude to work Highly efficient, Motivated
Honest Very loyal, always on time if not
early and honest
Supervision needed Works well on her own, no need to
worry about work being completed
Reliability Very strong individual and reliable
beyond the work environment
Punctual Not a clock watcher and goes the
extra mile
Communication Great command of English and
totally bilingual (Afrikaans)
Pressure Very good under pressure and
maintains a good solid head on her
shoulders, can prioritise very well
Drive & Initiative Works well in a team and always
willing to do more
Characteristics Friendly, good communicator, open
to approach, and very good with
children
Would re-hire Definitely
Would recommend candidate Highly recommend

3. EMPLOYMENT HISTORY
Company YSC Africa (Industrial Psychologists)
Period September 2015 to Current
Position Project Manager / Client Business Manager
Duties Daily management of various client projects
Project Management
Client Management
Assessment Management
Organizational management
Meeting structures, planning, measuring,
Forecasting
Database setup and maintain
Other related activities as required by the client
Company Ogilvy & Mather - NEO
Period May 2015 to August 2015
Position Project Manager
Duties Daily management of various client projects
Management and delivery of your projects.
Quality and fulfillment of services.
Project planning, project management, client expectation management,
risk management and pressure situation management.
Project management.
Client servicing and management.
Briefs and costing of projects.
Project planning.
Operations
Debtors
Staff management of Jhb branch
Reason for leaving Temporary Post
Reference Mia (Managing Director) 082 7165522
Company UTM Group (Pty) Ltd
Period Jan 2014 to April 2015
Position Office Manager / Project / Service & Support Manager
Duties Sales documentation:
Assisting and compiling: Working between departments ensuring delivery
and correct information supplied, Controlling correspondence, dealing
with supplier
Office operations:
Any and all daily office functions, Premises (ERIS), IT/Network (Vault
Computing), Telecoms (Cell phones Accounts allocations Telkom VOIP
), Office Consumables, Access control in office (T&A) tick tock book,
CCTV in office, Stationery, Furniture, Reviewing and approving supply
requisition
Provide historical reference: Managing filing and Database upkeep:
Defining procedures for retention, protection, retrieval, transfer and
disposal of record
Maintain office efficiency:

4. Planning and implementing office systems, layouts, Equipment
procurement
Design & implement office policies:
Establish standards and procedures, measuring results against
standards, making necessary adjustments after liaison with directors
Complete operational requirements by scheduling and assigning
employees: Following up on work results
Maintain professional & technical knowledge by attending educational
workshops: Basic product knowledge Attending meeting with senior
management: Weekly meetings, Minutes of meetings and documentation
Service & Support:
Dealing & liaising with client telephonically, emailing & in person in
regards to various projects being implemented and the progress of the
site.
Checking Bill of Quantities with sales teams, supplying stock controller
with correct information to order for project. Setting up meeting with
engineers, stock controller and sales team to gather information and
project timeline and scope, monitoring engineers on site and checking
work of correct standards and company quality. Getting necessary
financial documentation from client sign and sent through to banking
institution or FD for invoicing.
Finance:
Following up with clients on payments, checking of progress draws and
engineers progress certificates issued for invoicing. Dealing with FD on
supplier accounts.
Travel: Flights & Accommodation
Recruitment & HR documentation: Orientation document /JOB Pack
/Intro PACK/Technology Pack, Recruiting,
Selecting, orienting and liaising with Directors for final employment
Petty Cash: Managing Recon of Petty cash with report weekly
Connect wise: Database upkeep, Daily reporting Project update
monitoring of project engineer Staff managed: 10
Reason for leaving Retrenchment
Reference Chad McLintoch 0828720258
Company Placements
Period March 2008 to Dec 2013
Position Personal Assistant / Senior Recruitment Consultant
Duties Managing phone calls
Recruiting for various companies
Maintaining existing client base
Interviewing
Effectively manage and support the recruitment and retention of a
talented and diverse workforce whilst adhering to fair recruitment
practices that are consistent with the principles of relevant business
strategy Excellent client liaison and dealing with various people
Reference and credit checks
Extensive experience in managerial role
Submitting Job spec application
Advertising
Marketing
Client liaison
Effectively communicate and interpersonal skills

5. Flexible with the ability to cope with a variety of issues and situations
simultaneously
New business
Typing: Reports, Minutes, various documents
Reconciling
Accounting
Creditors/Debtors
VAT returns
Tax completions
Invoicing / Statements
Petty Cash
CV's
Telephone screening
Diary management
Reference: Daleen Bunting 082-254-5619
Company Oasys Exhibitions
Period Jan 2007 to February 2008
Position Key Account Manager
Duties Project administration
Manage and oversee corporate client’s account for an Exhibition
Compile various briefing documents for factory production - internal handovers Exhibition
Scheme, Graphics, Electrical, Carpets & Furniture) Customer relations
Quoting
Handling brief from client to designer for floor plan
On site buildup of exhibition from carpeting, shell scheme, electrical and furniture, as well
marketing branding, banner etc.
Invoicing and reconciling
Design for various upgrade options.
Nationwide exhibitions - travelling
Manage staff 30+
Company Placements
Period June 2002 to March 2007
Position PA / Snr Recruitment HR Consultant
Duties Perusing all documents / c.v.’s
Recruitment & selection procurement
Emails and all correspondence with clients and applicant
Debtors / Creditors
Interviewing of applicants
Spec hunting
Record updating & compiling
Reason for leaving To explore the exhibition industry
Company Antiam Projects
Period June 1999 to May 2002
Position PA / Partner
Duties Event planning
Marketing and fundraising
Main Contract – South African Breweries (Gig Rig Truck)
Booking Venue

6. Hiring Equipment
Co-ordinate flowers and table arrangements
Work out menus
Artist co-coordinating
Stage preparation
Branding clients logos correctly
Client management
Confirm Booking
Confirm band accommodation and arrival
PRO function
Correspondence
Presentations
Attending to queries and problem solving
Time management
Staff management (4)
Truck Maintenance
Hydraulic checking
Yearly scheduling of service with JDC
Overall of truck
Tyre maintenance
Bookings
Invoicing Debtors
Creditors
VAT returns
Tax completions
Invoicing / Statements
Telephones
Typing / Filing
Reason for leaving Needed stable income
Company Sweets from Heaven
Period July 1997 to May 1999
Position Owner
Duties Client services
Stock taking
Checking quantity of stock
Replacing out dated stock
Purchasing
Corresponding with suppliers for stock (Procurement)
Deliveries and checking stock correct
Scoping for new supplier with better prices
Invoicing Debtors
Creditors
Invoicing
Food Production
Marketing Advertising
Distribution criteria
Pamphlets design
Till operation
Staff Management (4)
Co-ordinating staff rosters
Human resources

7. Petty Cash
Franchise correspondence
Reason for leaving Sold Business
Company Meynell Corporation (Construction)
Period Project Manager
Position January 1992 to June 1997
Duties Customer Management
Professional Liaison:
Attorney
Bond approval
Bond withdrawals
Sub division of property
Transfer of ownership for land
Builders
Meeting schedule timing
Correct and adequate material
Site checks for quality
Request for payment are correct
Town Planning Land zoned correctly
Coverage at all stages for developer
Sales Cold calling
Maintaining existing client base
Presentations
Dealing with sales reps, management & Directors
Proposals
Costings
Quotes
Estate Agents How sales are going
Check commission and sold for correct price
Finishing schedule
Correct sales agreement
Bond applications
Architects
Plans approved by council
Are plans correct
What changes made by client and are they correct
Cost to client
Met with client for their needs or changes
Advertising pamphlets
Staff Management
Weekly meeting to check progress and status
Reports
Typing
Filing
Petty Cash
Debtors and creditors
Invoicing
Office Co-coordinating
Creating Database
Reason for leaving Started own business
Reference: Daleen Bunting 082-254-5619