Element Of Business
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The document discusses the Elements of Business Skills (EBS) syllabus in Singapore. It notes that the services sector has become a major driver of the Singaporean economy and employment. The EBS syllabus aims to equip students with knowledge and skills relevant for jobs in retail, travel/tourism and hospitality industries. It focuses on developing employability skills like marketing, customer relations, communication and problem solving. The syllabus also seeks to develop students' social-emotional competencies and financial literacy.
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1) The document discusses talent acquisition and development in the hospitality sector, highlighting the importance of employee loyalty and training opportunities to retain talent.
2) It explores the concept of "emotional labor" where service employees must regulate their emotions to meet operational standards.
3) The document also notes that relationships are important in business organizations and that social exchange theory posits that employee satisfaction is linked to leader, organization and peer relationships.
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Tobias Sakin Olinga is a Kenyan national born in 1976 who has over 15 years of experience in hotel management, front office operations, and teaching hospitality. He holds degrees in business management and front office operations and has worked as a hotel manager, front office manager, and tutor. Currently he is the hotel manager at YMCA in Nairobi where he oversees all hotel operations and finances. He is married with three children and is seeking new opportunities in hotel management.
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Vikram Singh Saini has over 10 years of experience in hospitality management. He holds an MBA in Hotel Management and a B.Sc. in Airlines Tourism and Hospitality Management. Currently he works as an assistant to the Assistant Director of Administration at Chandigarh University, where his responsibilities include dealing with different administrative departments, handling student complaints, and drafting official letters. He aims to work for an organization that provides growth opportunities and allows him to meet challenges through hard work and commitment.
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Tobias Sakin Olinga is a Kenyan national born in 1976 who has over 15 years of experience in hotel management, front office operations, and teaching hospitality. He holds degrees in business management and front office operations and has worked as a hotel manager, front office manager, and tutor. Currently he is the hotel manager at YMCA in Nairobi where he oversees all hotel operations and finances. He is married with three children and is seeking new opportunities in hotel management.
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Vikram Singh Saini has over 10 years of experience in hospitality management. He holds an MBA in Hotel Management and a B.Sc. in Airlines Tourism and Hospitality Management. Currently he works as an assistant to the Assistant Director of Administration at Chandigarh University, where his responsibilities include dealing with different administrative departments, handling student complaints, and drafting official letters. He aims to work for an organization that provides growth opportunities and allows him to meet challenges through hard work and commitment.
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Tourism is a new industry and had been undergoing transformational curriculum development at graduate level. Since 1980s the curriculum had been changing to solve contemporary issues. The most current programme is Sustainable Tourism at Master level which has not been introduced in Developing countries such as Kenya. However, the countries offering the programme are also still searching on how to improve the effectiveness of the course to suit tourism industry.
The purpose of this paper is to propose to higher learning institutions to introduce Strategic Sustainable Tourism at post graduate particularly at masters’ level. To make master students aware of what is happening in both the curriculum development and contribute to its effectiveness of tourism industrial development. Finally to increase employability of graduate students of tourism at master levels. The programme is expected to suite effective learning and analytical skills to be used through both class room lectures and field work. The method used is literature content analysis and reviews of some master programs undertaken in Kenyan Universities in the areas of tourism.
The literature which showed the need for transformative curriculum development that suits students’ personal development and increase their employability in the industry and contribute to curriculum development. The expected prospectus is both international tourism agencies, local tourism industries and Governmental and Non-Governmental Agencies.
Relevance to innovation
This programme is unique because its purpose to develop a dynamic and analytical master students which will solve both academic and tourism industry ongoing challenges. Being interdisciplinary and multidisciplinary modelling holistic students who can network at the field and academics levels of learning. It is one of the fresh project which will adopt sustainable development doctrines to enhance public and private partnership in the field of tourism. The project will be commercialized between Sustainable Travel and Tourism Agenda and higher learning institution ready to adopt the project. It will develop “all rounded “ students who can as well solve local problems and contribute to diverse development in tourism.
Key Words: Curriculum Development, Strategic Management, Strategic Sustainable Tourism, and Sustainable Tourism.
Ogweyo Peter Ogalo; ogweyopeter2012@gmail.com (corresponding author)
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