Dr. Helen Barrett gave a keynote address about the challenges and opportunities for change in implementing ePortfolios. She discussed that ePortfolios require complex change that needs a roadmap to assess needs, plan, implement, and evaluate. The roadmap involves preparing stakeholders for change, developing a change strategy, conducting a needs assessment, designing the desired outcome, creating an implementation plan, implementing change, evaluating and course-correcting, and celebrating the new outcome. For successful implementation, the vision and purposes of ePortfolios must be clear, and both skills and incentives for all stakeholders must be addressed. Reflection and relationships should be at the heart of ePortfolios, not just the technology.