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Services and Applications that are of value to Sri Lankan users
Assess the feasibility of making government services available to citizens electronically
and recommend services and applications that are of value to Sri Lankan users.
“
By: Ariaratnam Wilfred Arjun, Chameera Madushan Wijerathna, Kanapeddala Gamage Piyumi Nisansala
Gamage, Kasun Sameera Hettiarachchi
THE SECTORS WHICH NEED E-SERVICES
01.Health- http://www.health.gov.lk/
02.Judiciary- http://www.justiceministry.gov.lk/
03.Power and Energy- http://powermin.gov.lk/english/
04.Agiriculture- http://www.agrimin.gov.lk/
05.Education- www.moe.gov.lk
06.Labour- http://www.labourmin.gov.lk/web/
07.Immigration and Emigration- http://www.immigration.gov.lk/
08.Transport- http://www.transport.gov.lk/
AGRICULTURE SECTOR
E-service Government organization
involved
Current status
Wikigoviya
An online community
platform for people involved
in farming
Department of Agriculture Web page under
construction
Daily food prices
Two Options: visit
http://www.harti.gov.lk/index.
php?option=com_hartidaily
or call 6666 from a Mobitel
sim
Hector Kobbekaduwa
Agrarian Research and
Training Institute (HARTI)
Web link does not work.
Calling option is up to date
1920 Advisory service Department of Agriculture Up to date
Agriculture Information
Management System (AgMIS)
http://agmis.lk/
Department of Agriculture Search option does not give
any result
SUGGESTIONS
E services are recommended for
 Fertilizer availability and access points
 Government storage availability with time ( For paddy)
 Value chain quality improvement and assurance
 Advisory service on demand fluctuations in the local and international
markets
 Online weekly and monthly weather forecasts
JUDICIAL SECTOR
By-D.R.Perera
Source-
http://www.kdu.ac.lk/department-of-management-and-
finance/images/reserach/Dhinesha_Perera/Revised_Abstract_DR_Perera.pdf
(Accessed on 27-09-2015)
Participants Litigants- 100 Response-126- 89%- ICT users-96
Professionals-50 Non Users-29
Following o the best
practices
ICTA- e laws project-2012
World Bank Proposals
Benefits of e-courts Accountability, Transparency, Impartiality, Responsibility on Judicial
proceedings.
JUDICIAL SECTOR
Issue Sri
Lankan
Status
Steps will be taken Benefit Responsi
ble
Authority
Filling a
case
Only for
FR
Cases
(http://
efiling.s
upreme
court.lk
/)
Enable a web portal to facilitate the cases and
motions. which working on the base of identity of
attorneys.
Example the U.S is following the same (Source -
http://www.uscourts.gov/courtrecords/electronic-
filing-cmecf Accessed on 27-09-2015)
In
Time serving, lack of
labour involvement.
Over all productivity.
Ministry of
Justice
Motion
s
None Enable a web portal which working on the base of
identity of attorneys.
Reduced the hardships
of professionals as well
as the litigants.
Ministry of
Justice.
Dates
of the
cases
None Enable a public web portal to access the next dates
and dead lines for answering in all national
languages. SMS alert is desirable.
To ensure the litigants
get to know the details
in up to date and it
may help in the
process of
administration of
Ministry of
Justice.
HEALTH SECTOR
Issues Sri
Lankan
Status
Steps will be taken Benefits Responsible
Agency
Online
OPD
Appointm
ents
None The appointments for
OPD should be make
available by online
Time Saving, Lack labour force is
enough, More productivity
In India this system implemented
since July-2015, around 567860
patients get benefit from this
scheme - Source:
http://ors.gov.in/copp/welcome.js
p (Accessed on 25-SEP-2015)
Ministry of
|Health and
Nutrition
(http://www.
health.gov.lk
/en/)
Online Lab
Reports
and
Prescriptio
ns
None To establish national
health database to
ensure the needy
reports are kept in
online.
Instant Access of the reports and
prescription may help to take
instant inform decisions by doctors
in emergency.
Ministry of
|Health and
Nutrition
Issues Sri Lankan
Status
Steps will be taken Benefits Responsible
Agency
Waiting
Surgery list
None To create an online
data base of waiting
list patients for
surgery.
The transparency in heath
sector will be established.
The patient may taken
informed decisions
regarding the surgery and
give the option to select
the other available hospital.
Ministry of health
and Nutrition.
Knowledge
in
medicines
None Create a
comprehensive web
portal to facilitate
the brands of
medicine.
The patients as the
consumers of the medicines
should be vigilant regarding
the cost as well as quality.
Ministry of health
and Active Civil
Societies.
ELECTRICITY SECTOR
2010 2011
Users Percentage Users Percentage
Domestic Users 4,363,324 88.06% 4,572,084 88.06%
Religious Users 29050 0.59% 30611 0.59%
Hotel/Industry 48969 0.99% 50901 0.98%
General Purpose 513,784 10.37% 538,669 10.37%
Total users 4,955,127 100.00% 5,192,265 100.00%
MINISTRY OF POWER AND ENERGY
 Update on unplanned power cuts
 SMS notification with recovery time and reason of power cutoff .
 Assists to plan on alternative source of power based upon the time it takes to recover.
 2551.3 area hours for the last 13 days in September. #CEB official outage details
 Planned power cuts notification
 58% in LK do not get an advance notice about power cuts.#LIENEasia
 34% of industrial electricity users in terms of power usage as at 2011.#PUCSL
 Non prior notification directly hits with business.
 Red Notice reminder via a SMS
 Personal login for each consumer
I. Average usage
II. Equipment wise bill calculation
III. Power saving promotions
IV. E-payments
EDUCATION SECTOR
Online registration for O/L and A/L examination. It may possible thorough School
code number and Student ID number.
Online tutorials for all subjects at least from O/L students upwards. It may help the
student to improve the understanding capacity. The materials including audio and
video recordings and other automated interactive methods
Candidates O/L -2014 A/L-2015
School
Candidates
370 739 172063
Private
Candidates
206 481 62134
Source: http://newsfirst.lk/english/2015/03/gce-
ordinary-level-exam-results-to-be-released-
soon/84681 (Accessed on 26-09-2015)
Suggestions for E-Services
1. Introduce the online registration system for o/L and A/L exams through the ministry
web portal it may make the possibility to save three month period delay as well as
from human errors.
2. Prepare the comprehensive online study packs for each grade in all national
languages.
3. It may in the form of Audio video format and automated interactive sessions/
exercise (Multiple Questions)
4. Online storage system for the student exam records which enable to access at any
time through unique udentity.
Q & A

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E sri lanka-- E-Services for Citizens

  • 1. Services and Applications that are of value to Sri Lankan users Assess the feasibility of making government services available to citizens electronically and recommend services and applications that are of value to Sri Lankan users. “ By: Ariaratnam Wilfred Arjun, Chameera Madushan Wijerathna, Kanapeddala Gamage Piyumi Nisansala Gamage, Kasun Sameera Hettiarachchi
  • 2.
  • 3.
  • 4. THE SECTORS WHICH NEED E-SERVICES 01.Health- http://www.health.gov.lk/ 02.Judiciary- http://www.justiceministry.gov.lk/ 03.Power and Energy- http://powermin.gov.lk/english/ 04.Agiriculture- http://www.agrimin.gov.lk/ 05.Education- www.moe.gov.lk 06.Labour- http://www.labourmin.gov.lk/web/ 07.Immigration and Emigration- http://www.immigration.gov.lk/ 08.Transport- http://www.transport.gov.lk/
  • 5. AGRICULTURE SECTOR E-service Government organization involved Current status Wikigoviya An online community platform for people involved in farming Department of Agriculture Web page under construction Daily food prices Two Options: visit http://www.harti.gov.lk/index. php?option=com_hartidaily or call 6666 from a Mobitel sim Hector Kobbekaduwa Agrarian Research and Training Institute (HARTI) Web link does not work. Calling option is up to date 1920 Advisory service Department of Agriculture Up to date Agriculture Information Management System (AgMIS) http://agmis.lk/ Department of Agriculture Search option does not give any result
  • 6. SUGGESTIONS E services are recommended for  Fertilizer availability and access points  Government storage availability with time ( For paddy)  Value chain quality improvement and assurance  Advisory service on demand fluctuations in the local and international markets  Online weekly and monthly weather forecasts
  • 7. JUDICIAL SECTOR By-D.R.Perera Source- http://www.kdu.ac.lk/department-of-management-and- finance/images/reserach/Dhinesha_Perera/Revised_Abstract_DR_Perera.pdf (Accessed on 27-09-2015) Participants Litigants- 100 Response-126- 89%- ICT users-96 Professionals-50 Non Users-29 Following o the best practices ICTA- e laws project-2012 World Bank Proposals Benefits of e-courts Accountability, Transparency, Impartiality, Responsibility on Judicial proceedings.
  • 8. JUDICIAL SECTOR Issue Sri Lankan Status Steps will be taken Benefit Responsi ble Authority Filling a case Only for FR Cases (http:// efiling.s upreme court.lk /) Enable a web portal to facilitate the cases and motions. which working on the base of identity of attorneys. Example the U.S is following the same (Source - http://www.uscourts.gov/courtrecords/electronic- filing-cmecf Accessed on 27-09-2015) In Time serving, lack of labour involvement. Over all productivity. Ministry of Justice Motion s None Enable a web portal which working on the base of identity of attorneys. Reduced the hardships of professionals as well as the litigants. Ministry of Justice. Dates of the cases None Enable a public web portal to access the next dates and dead lines for answering in all national languages. SMS alert is desirable. To ensure the litigants get to know the details in up to date and it may help in the process of administration of Ministry of Justice.
  • 9. HEALTH SECTOR Issues Sri Lankan Status Steps will be taken Benefits Responsible Agency Online OPD Appointm ents None The appointments for OPD should be make available by online Time Saving, Lack labour force is enough, More productivity In India this system implemented since July-2015, around 567860 patients get benefit from this scheme - Source: http://ors.gov.in/copp/welcome.js p (Accessed on 25-SEP-2015) Ministry of |Health and Nutrition (http://www. health.gov.lk /en/) Online Lab Reports and Prescriptio ns None To establish national health database to ensure the needy reports are kept in online. Instant Access of the reports and prescription may help to take instant inform decisions by doctors in emergency. Ministry of |Health and Nutrition
  • 10. Issues Sri Lankan Status Steps will be taken Benefits Responsible Agency Waiting Surgery list None To create an online data base of waiting list patients for surgery. The transparency in heath sector will be established. The patient may taken informed decisions regarding the surgery and give the option to select the other available hospital. Ministry of health and Nutrition. Knowledge in medicines None Create a comprehensive web portal to facilitate the brands of medicine. The patients as the consumers of the medicines should be vigilant regarding the cost as well as quality. Ministry of health and Active Civil Societies.
  • 11. ELECTRICITY SECTOR 2010 2011 Users Percentage Users Percentage Domestic Users 4,363,324 88.06% 4,572,084 88.06% Religious Users 29050 0.59% 30611 0.59% Hotel/Industry 48969 0.99% 50901 0.98% General Purpose 513,784 10.37% 538,669 10.37% Total users 4,955,127 100.00% 5,192,265 100.00%
  • 12. MINISTRY OF POWER AND ENERGY  Update on unplanned power cuts  SMS notification with recovery time and reason of power cutoff .  Assists to plan on alternative source of power based upon the time it takes to recover.  2551.3 area hours for the last 13 days in September. #CEB official outage details  Planned power cuts notification  58% in LK do not get an advance notice about power cuts.#LIENEasia  34% of industrial electricity users in terms of power usage as at 2011.#PUCSL  Non prior notification directly hits with business.  Red Notice reminder via a SMS  Personal login for each consumer I. Average usage II. Equipment wise bill calculation III. Power saving promotions IV. E-payments
  • 13. EDUCATION SECTOR Online registration for O/L and A/L examination. It may possible thorough School code number and Student ID number. Online tutorials for all subjects at least from O/L students upwards. It may help the student to improve the understanding capacity. The materials including audio and video recordings and other automated interactive methods Candidates O/L -2014 A/L-2015 School Candidates 370 739 172063 Private Candidates 206 481 62134 Source: http://newsfirst.lk/english/2015/03/gce- ordinary-level-exam-results-to-be-released- soon/84681 (Accessed on 26-09-2015)
  • 14. Suggestions for E-Services 1. Introduce the online registration system for o/L and A/L exams through the ministry web portal it may make the possibility to save three month period delay as well as from human errors. 2. Prepare the comprehensive online study packs for each grade in all national languages. 3. It may in the form of Audio video format and automated interactive sessions/ exercise (Multiple Questions) 4. Online storage system for the student exam records which enable to access at any time through unique udentity.
  • 15. Q & A