See the why the eG Enterprise Suite is an indespendisble tool.

1. eG Enterprise Suite
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

2.  New Generation of Monitoring Tools
 Proactive and Real-Time Monitoring of Applications
 100% Web-Based Architecture
 Monitors over 90 Applications with the same Agent
 Automatic Thresholds and Metrics at eG’s core
 Patented ‘Root Cause Diagnosis’ enables immediate
problem identification
 Winner of VMworld 2008 ‘Best Infrastructure
Management’ Utility
Who is eG Innovations?
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

3. Hey, this is
not working Looks
Not mine
Not our fine
either
problem
Talk to
the other
guys
LAN Application
ERP Admin Sys admin
End User Admin Admin
Everything Domain
Is OK admin
Firewall
All lights
admin Are green
VM’s are
The server
lightly loaded
is working
OK Database
Admin
Server admin
We don’t
ESX admin
No other see anything
complaints wrong
The Difficulties of Problem Isolation
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

4. •Single holistic view of entire end-to-end user service
Application
SERVICE
Server
DNS
MANAGER
•Performance diagnosis and correlation across
network, server, operating system and application
•Service Monitoring eliminates finger pointing
Load
Firewall
Balancer Web Servers
Application Database Server
Server
Independent monitoring of
Status of network
APPLICATION individual applications
NETWORK
elements, bandwidth
MANAGER SILO
MANAGER SILO
utilization, etc.
eG Approach – Service Monitoring
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

5.  Monitor 10+ OSs, 90+ applications on physical and virtual
Ability to handle a mix of physical and
virtual infrastructures machines
 Support for VMware VI3, Citrix XenServer, Solaris Containers
Support for heterogeneous virtual
infrastructures and Logical Domains (LDoms), and MS Virtual server
 “Outside” view of performance of each VM - Monitoring of the
Virtualization-aware physical server
and virtual machine monitoring virtualization platform – the hypervisor, VM kernel, console
 Only monitoring solution that can provide an “outside” and an
Application-aware “inside” view of a
VM with problem identification “inside” view of the virtual environment using a single agent.
Critical for root-cause diagnosis.
 Uses past performance to automatically determine the norms
Baseline metrics automatically
of every metric Proactively alerts when these thresholds are
violated
 Correlation across VMs and physical machines
Automatic correlation for pinpointing
 Correlation across protocol layers to identify problematic layers
the root-cause of a problem
 Correlate between applications responsible for business service
delivery
 Provide single-click diagnosis with root-cause information
eG Suite Capabilities
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

6.  Highly scalable, 100% web-based architecture
Scalability of the monitoring solution
 Agent-based and agentless monitoring flexibility
 Integration with virtualization platform monitors like Virtual
Center
 Monitor of user activity, application mix, access patterns
Support for virtualized desktop
 Reports revealing the overall effectiveness of your virtual
environments
desktop environments – most frequent users, login/logout
times for audit, applications accessed by users, top resource
consumers
 Roles to restrict access to users based on their roles
Personalized role-based views for
 Personalized views for each user limiting their view to the
different stakeholders
portions of the infrastructure that they are responsible for.
eG Suite Capabilities
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

7. Redundant manager option agent per physical server
Single
Support for VMware ESX, Citrix
Xen, Solaris LDOMs, Microsoft point ofis easy to deploy and cost
means no single
effective. Agentless option also
Virtual Server, failure Zones
Solaris
available.
Single agent monitors physical
infrastructure, multiple guest
OSs, and over 90 different
applications.
100% web-based HTTP/HTTPS
architecture means no
reconfiguration of firewalls or
proxy servers and system is easy to
scale Works with Windows, Linux, Sun
Solaris, HPUX, AIX, and Tru64
eG Architecture
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009

8. TODAY
Mean time to
Repair (MTTR)
80% of time spent in is very high
isolating the problem
eG Enterprise
With eG
Manager
large amount of time saved
1. Proactively detect and correct problems before users notice
2. Increase revenues by reducing mean time to repair
3. Efficient use of operations staff
The Value of eG Enterprise Suite
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©2009 59x Solutions and eG Innovations. All Rights Reserved.
3/24/2009