Presentation from Minicom & PTS event in 9/2011

1. September 2011
1

2. What We Do
•Minicom has 20+ years of technology innovation.
•HQ in Jerusalem, Israel, with offices in Europe, Asia & USA
•NA HQ Linden, NJ
Today, Minicom focuses on
•Remote Access Management (RAM) solutions
•High-end IP & analog KVM
2

3. Value Proposition
• Centralization of out-of-band & in-band remote access
• Management of access in heterogeneous IT environments
• Increase of control & security
• Maintenance of airflow management
• Reduction of mistakes by remote admins
• Decrease of MTTR
• Maximization of existing IT investments
3

4. Remote Access
The ability to log onto a network
from a distant location.
Generally, this implies a computer, an
Internet connection, and some
remote access software or hardware
to connect to the network. The
remote access software or hardware
dials in directly to the network server
and enables the user to take control
of the remote server or device
(i.e., home, desk, etc.)
4

5. Why Remote Access to the Data Center?
•Increase Operational Efficiency
•Power/Cooling Efficiency
•Security
5

6. RAM: Critical Piece of the DCIM Pie
• DCIM – Data Center Infrastructure
Management
Remote
Access • Without a Remote Access Management
Power
Management
Management strategy in place DCIM is not complete
•All the other pieces are compromised if
Asset Airflow you can’t manage access.
Management Management
• Minicom is the only vendor to
offer a management solution that:
Capacity Change
Management Management
 increases security & efficiency
 Extends ROI
 Prevents vendor lock-in
Data Center Infrastructure
Management Pie
6

7. Components of Remote Access
WOL ILO
Web
Target IPMI
RDP SSO
DRAC
SSH Service
VNC HP
Processors
In Telnet Black
Box
Band 3rd Party
Access Power PDU
Control Eaton
SSH Services
Server
Tech
VMware
16
` APC
Environmental KVM
New
Serial & KVM
Custom Serial
Control PoC OOB
Access
Digi Console IP KVM
Avocent Servers IP
Gateway
HP
BelkinOpen Analogue
Gear New KVM Switch
7

8. Remote Access Challenges
•Adopted organically
•As needed, without clear strategy
•New security concerns
•Spreadsheets, post its, “in my head”
•Inefficient use of tools
•Reduce calls, emails, copy/paste
8

9. Benefits RAM
Reduce downtime and
optimize IT service
availability
Give 24/7 access to
Increase Security
entire IT infrastructure
Allow centralized access
Increase operational Enhance to servers/devices not
efficiency productivity physically connected
9

10. RAM’s Role in DC Problem Solving
DC Management
Remote
Capacity Asset Power Change
Access
Management Management Management Management
Management
Problem Disaster
Resolution Application Recovery
Minicom
On-
Demand
Access
Facilities IT
DC Infrastructure 10

11. AccessIT™
Revolutionizing Remote Access
AccessIT™ is a secure web based
management system for single
sign-on access to the
organization’s servers, power and
network devices. AccessIT™ is an
open, vendor neutral system. It
consolidates all in-band and out-
of-band access protocols and
services onto one interface thus
providing IT staff with real time
remote control of the entire IT
infrastructure. Single Sign-On Control of:
Servers
Virtual machines
Service Processors
PDUs
Serial console servers
KVM switches
Network devices 11

12. AccessIT™ - Highlights
 Increase operational efficiency  Increase security
 One IP address, username, password
 One web access portal to all IT users
 Maximize ROI on IT investments
 Shorten resolution time and down time  Multi-vendor
 Faster access and control when it counts the most
 Upgrade not replace
 Integrates Access and Power Control
 Avoid vendor lock-in
 In-band & out-of-band access
12

13. Remote Access Solution
Components
Management Platform
Minicom IP Gateways
Minicom
IP KVM Switches Access Services
Legacy KVM Switches
Servers Power Networking
13
Minicom advanced systems © 1988 – 2009 Proprietary information

14. KVM Product Current Portfolio - Overview
IP and Analog
CAT5 Switches
For Rack Management
Multiuser
IP and Analog
CAT5 Switches
For Rack Management
1U Drawer
with IP or Analog
CAT5 Switch
KVM IP Gateways
KVM Cat5 Extenders
14

15. Daimler Trucking Case Study
• Small staff responsible for all North American Data Centers.
•Primary DC, DR DC with hundreds of nodes
•Constantly wasting time getting to problems
•AccessIT reduced MTTR by 25%
•OpEx kept in check
15

16. Founding Member of the
Data Center Alliance
The Data Center Alliance brings together the best IT infrastructure
manufacturers & solution providers with the simple goal of
empowering IT decision makers with the data they need to make
smart decisions. IT professionals are constantly bombarded with
information. Too much of it and it turns into white noise. The DCA
seeks to provide members with succinct, valuable information on
new, innovative products & services so they can quickly determine
if they want to investigate further-saving valuable time and energy.
The DCA is comprised of companies that have focused on their core
competencies and have become leaders in each of their own data
center disciplines.
"This Alliance helps to bring best of breed product solutions
together, ensuring compatibility within the marketplace. We are
proud to be part of this new effort to provide infrastructure
monitoring, management and control solutions that increase data
center efficiency.“
(Calvin Nicholson, Server Technology)
16

17. They already chose…
Minicom serves some of the largest rack environments in the world and our solutions are daily used
to manage millions of servers.
17

18. Thank you for your time
Remote Access. Simply Managed™ 18