The document discusses the Modern Working Environment (MWE) approach taken by Cardiff University to integrate various tools and services using a social computing model. It describes the MWE framework including core university processes, managed research/learning environments, virtual research/learning environments, and emerging technologies. It emphasizes moving from a technology-centric to user-centric approach and addresses cultural and governance challenges in enabling social networking and collaboration tools across the university.

1. Universities and social networking: making sense out of nonsense David I Harrison Eduserv Foundation Symposium 8 th May 2008

7. The Modern Working Environment The Modern Working Environment Core University processes Portal & Desktop

9. Managed Research Environment Managed Learning Environment The Modern Working Environment Core University processes Portal & Desktop

10. MRE MLE CORE Timetabling Enquirer-to-student process Online student application process Placement application process New course process Improving communication with students Improving the student’s Day 1 experience Supporting students on placements Research grant Applications process Research project Managing post-graduate researchers E-Prints repository Researcher Profiles Commercial & Spinout Ethical approval Resource management Stock control

11. Virtual Research Environment Virtual Learning Environment Portal & Desktop The Modern Working Environment Managed Research Environment Core University processes Managed Learning Environment

12. VRE MRE MLE VLE Core University processes Discussion lists Question & Test Content repositories Learning objects Wiki’s blogs Bookmarking Collaborative spaces Collaborative workspaces Electronic journals Blogs Wikis IRC Sametime Desktop videoconferencing Bookmarking Content repositories Discussion lists

13. Managed Research Environment Virtual Research Environment Core University processes Virtual Learning Environment Managed Learning Environment Everything else! The Modern Working Environment Portal & Desktop  Opportunity  Capability Emerging technology enabling access to: ↑ vast volumes of c ontent (data/information) ↑ an order of magnitude more tools & resources ↑ multitude of online services ↑ worldwide communities of people Individual Organisation

14. The Modern Working Environment Everything else! core processes MRE VRE Portal & Desktop Personal Research Environment

15. The Modern Working Environment Everything else! core processes MLE VLE Portal & Desktop Personal Learning Environment

16. The Modern Working Environment Everything else! core processes MLE VLE Portal & Desktop Personal Teaching Environment

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19. The Modern Working Environment Everything else! core processes MRE VRE Portal & Desktop Personal Research Environment

20. The Modern Working Environment Everything else! core processes MRE VRE Portal & Desktop Principle Investigator Research Fellow PhD Student