This document is useful for students who are studying leadership and management and also for teachers who are teaching this course. Individuals who have recently been appointed/designated as managers will also find it beneficial.
The document discusses various aspects of organizational change including defining organizational change, change management, forms of change (planned, unplanned, radical, transformational), forces for change (external and internal), resistance to change and strategies for managing resistance. It also summarizes approaches to managing organizational change including Lewin's three step model, Kotter's eight step model, action research and organizational development. Finally, it discusses creating a culture for change and innovation in organizations.
This document provides an overview of strategic management. It defines strategy as a comprehensive plan that identifies long-term goals and guides resource allocation. Strategic management is described as the process of formulating, implementing, and evaluating strategies to achieve goals and maintain competitive advantage. The key components of strategic management are then outlined, including environmental scanning, strategy formulation, implementation, and evaluation and control. Various models and approaches to strategic management are also discussed.
This document provides an introduction to international human resource management (IHRM). It defines IHRM as procuring, allocating, and utilizing human resources across a multinational corporation while balancing integration and differentiation of activities in foreign locations. The document outlines some key differences between domestic HRM and IHRM, such as IHRM involving more HR activities like taxation and cultural orientation, as well as a broader perspective and greater risks. It also lists some common challenges for IHRM like high expatriate failure rates, managing talent globally, and addressing different labor laws and cultural values in foreign locations.
The document discusses the basic concepts of strategic management, including defining strategy as a comprehensive action plan to guide resource utilization and accomplish organizational goals. It outlines the key phases of strategic management as environmental scanning, strategy formulation, implementation, and evaluation and control. The goal of strategic management is to help organizations develop a clear strategic vision and focus on sustaining long-term competitive advantage.
This document discusses cross-cultural communication and negotiation. It describes how communication styles can differ between high-context and low-context cultures, with high-context cultures using more implicit and indirect styles that rely on nonverbal cues. It also discusses differences in verbal communication styles between cultures, such as elaborate vs. succinct, contextual vs. personal, and affective vs. instrumental styles. Additionally, it covers nonverbal communication barriers like proxemics, kinesics, and chronemics. Effective cross-cultural communication and negotiation requires understanding these cultural differences in communication approaches.
The document discusses organizational culture and its key aspects. It defines organizational culture as shared assumptions, values and beliefs that govern how people behave in organizations. It identifies three levels of culture - artifacts, espoused values, and basic underlying assumptions. It also evaluates four functions of culture - providing identity, sense-making, reinforcing values, and control. Leaders reinforce culture through attention, crisis response, behavior, rewards, and hiring/firing. Culture is communicated through three stages of socialization - anticipatory, encounter, and change/acquisition. Managers can assess and change culture, but it is difficult due to assumptions being unconscious and deeply ingrained. Developing positive culture faces challenges like mergers and developing global or ethical cultures.
The document discusses various aspects of organizational change including defining organizational change, change management, forms of change (planned, unplanned, radical, transformational), forces for change (external and internal), resistance to change and strategies for managing resistance. It also summarizes approaches to managing organizational change including Lewin's three step model, Kotter's eight step model, action research and organizational development. Finally, it discusses creating a culture for change and innovation in organizations.
This document provides an overview of strategic management. It defines strategy as a comprehensive plan that identifies long-term goals and guides resource allocation. Strategic management is described as the process of formulating, implementing, and evaluating strategies to achieve goals and maintain competitive advantage. The key components of strategic management are then outlined, including environmental scanning, strategy formulation, implementation, and evaluation and control. Various models and approaches to strategic management are also discussed.
This document provides an introduction to international human resource management (IHRM). It defines IHRM as procuring, allocating, and utilizing human resources across a multinational corporation while balancing integration and differentiation of activities in foreign locations. The document outlines some key differences between domestic HRM and IHRM, such as IHRM involving more HR activities like taxation and cultural orientation, as well as a broader perspective and greater risks. It also lists some common challenges for IHRM like high expatriate failure rates, managing talent globally, and addressing different labor laws and cultural values in foreign locations.
The document discusses the basic concepts of strategic management, including defining strategy as a comprehensive action plan to guide resource utilization and accomplish organizational goals. It outlines the key phases of strategic management as environmental scanning, strategy formulation, implementation, and evaluation and control. The goal of strategic management is to help organizations develop a clear strategic vision and focus on sustaining long-term competitive advantage.
This document discusses cross-cultural communication and negotiation. It describes how communication styles can differ between high-context and low-context cultures, with high-context cultures using more implicit and indirect styles that rely on nonverbal cues. It also discusses differences in verbal communication styles between cultures, such as elaborate vs. succinct, contextual vs. personal, and affective vs. instrumental styles. Additionally, it covers nonverbal communication barriers like proxemics, kinesics, and chronemics. Effective cross-cultural communication and negotiation requires understanding these cultural differences in communication approaches.
The document discusses organizational culture and its key aspects. It defines organizational culture as shared assumptions, values and beliefs that govern how people behave in organizations. It identifies three levels of culture - artifacts, espoused values, and basic underlying assumptions. It also evaluates four functions of culture - providing identity, sense-making, reinforcing values, and control. Leaders reinforce culture through attention, crisis response, behavior, rewards, and hiring/firing. Culture is communicated through three stages of socialization - anticipatory, encounter, and change/acquisition. Managers can assess and change culture, but it is difficult due to assumptions being unconscious and deeply ingrained. Developing positive culture faces challenges like mergers and developing global or ethical cultures.
An organization interacts with and is influenced by its internal and external environments. The internal environment includes employees and corporate culture, while the external environment comprises general forces like political, economic, technological and social factors. An organization also directly interacts with external entities like customers, suppliers, owners and competitors through an exchange of resources and information. This interaction is reciprocal, as the environment also influences the organization.
Planning involves defining organizational goals, establishing strategies to achieve those goals, and developing coordinated plans. There are two types: informal plans are unwritten and short-term, while formal plans are written, specific, and long-term. Managers plan to provide direction, reduce uncertainty, and set performance standards. Formal planning is associated with higher profits and performance, though the quality of planning matters more than quantity. Elements of planning include goals that provide direction and evaluation, and plans that allocate resources and establish schedules. Well-designed goals are measurable, timed, challenging yet attainable, written down, and communicated. Effective planning in dynamic environments balances specificity with flexibility.
This is a great toolbox of slides for putting together a strategic planning or business planning presentation - either in businesses or as a consultant. It took ages to collect this all and put in one place.
The document discusses performance management in an international context. It covers key topics such as performance appraisal versus performance management, setting individual performance goals, identifying variables that affect expatriate performance like compensation, task, and cultural adjustment, appraising performance using different criteria, providing feedback and opportunities for improvement, and linking rewards to results. Challenges in managing performance globally include cultural impacts on processes and assessing subsidiary performance given external forces and the international environment.
Organizational development (OD) interventions are planned actions intended to increase an organization's effectiveness by disrupting the status quo. To be effective, interventions must fit the organization's needs, be based on causal knowledge, and transfer change management skills. The success of interventions depends on factors like readiness for change, cultural context, and the capabilities of the change agent. Common approaches to change include structural, technical, and behavioral strategies, which often need to be integrated. Stream analysis is a useful planning tool that provides a graphical view of planned changes over time. Major OD techniques target the individual, team, intergroup, and total organizational levels.
Organizational culture is defined as shared perceptions held by members of an organization and can include subcultures within departments. Origins of culture include founders' values, the external environment, and the nature of work. Typical American culture is quick decision-making, individual contribution linked to goals, focus on ROI, and work-life balance. Typical Japanese culture emphasizes consensus decision-making, group contribution, process over just ROI, and priority of work over personal life. Theory Z proposes long-term employment, consensus decision-making, individual recognition, and holistic employee concern can improve performance. Culture is communicated through stories, rituals, symbols, values, and assumptions and shapes acceptable behavior and decision-making.
This document discusses international human resource management and recruitment. It begins by outlining core functions of IHRM including recruitment, selection, expatriates, performance appraisal, training, compensation, women in business, dual career groups, industrial relations, trade unions, and participative management.
It then discusses recruitment in more detail, explaining sources at the macro level (country) and micro level (institutional). The main approaches to recruitment that multinational companies use are also summarized: ethnocentric (parent country nationals), polycentric (host country nationals), regiocentric (regionals), and geocentric (global/any nationality). Advantages and disadvantages of each approach are provided.
Specific recruitment
Organizational culture is defined as the shared meanings, values, and beliefs of members within an organization. It distinguishes one organization from others and influences employee behavior. Strong cultures provide benefits like consistency and commitment but can also lead to inflexibility and resistance to change. National culture differs from organizational culture in its level of impact on employees and origins from consistency in practices rather than values. An organization's culture defines its identity, provides a sense of purpose, and facilitates commitment among members.
Strategic Organizational Change (Management Series ebook)Line of Sight
This document outlines a 4-phase approach to enterprise change management: 1) Assess the current state and define a vision for the future, 2) Design a change strategy, 3) Implement the change plan, and 4) Reinforce the changes. It recommends conducting an assessment of the organization's change capacity, defining a shared vision of the future state with key stakeholders, tailoring a change strategy to the organization's unique needs, forming a change management team to lead implementation, and reinforcing changes through evaluation, diagnosis of resistance, and corrective action. The goal is to successfully manage organizational change and realize the sustained benefits of change initiatives.
The document outlines the strategic management process, which consists of 5 key tasks: [1] Developing a strategic vision and mission, [2] Setting objectives, [3] Crafting a strategy, [4] Implementing and executing the strategy, and [5] Evaluating performance and initiating corrective adjustments. It emphasizes that strategy involves managerial choices to achieve organizational goals and compete successfully. Effective strategic management requires continuously monitoring performance, the external environment, and making adjustments to the strategy as needed.
This document discusses organizational effectiveness and different approaches to assessing it. Organizational effectiveness refers to how well an organization achieves its intended outcomes. The document outlines four main approaches: 1) the goal attainment approach assesses effectiveness based on achieving clear, measurable goals, 2) the systems approach considers acquiring resources and interactions with the external environment, 3) the strategic constituencies approach focuses on satisfying internal and external stakeholders, and 4) the competing values approach matches an organization's emphases to constituent preferences. The approaches are best applied depending on factors like clear goals, connections between inputs/outputs, powerful stakeholder influence, and organizational emphases.
Developing international staff and multinational teamsRamrao Ranadive
This document discusses developing international staff and multinational teams. It identifies four categories of global assignments: technical, functional/tactical, developmental/high potential, and strategic/executive. Training and development in international human resource management is important for acquiring and transferring knowledge, managing foreign subsidiaries, filling staffing needs, maintaining communication and coordination between subsidiaries and headquarters, and developing global leadership competence. The training requirements for an assignment depend on the roles and responsibilities, tenure, staffing trends and orientations, and the extent of control and coordination by the parent company. Effective training focuses on cross-cultural training, orientation to the unit's approach, and preparatory or post-assignment training.
This document discusses strategic direction and business goals. It explains that goals and objectives guide an organization's competitive decision making and should be hierarchical. The generally accepted arrangement is: 1) vision, 2) mission, 3) strategic goals, 4) tactical goals, and 5) operational objectives. Goals and objectives provide direction for employees and should be understood, accepted, and seen as beneficial. Management by objectives (MBO) is recommended to help strategically achieve goals through participatory approaches.
This document outlines the strategic planning process for an organization. It discusses that strategic planning involves defining a strategy and allocating resources to pursue the strategy. The strategic planning process consists of three main steps - strategy formulation, strategy implementation, and strategy evaluation. Strategy formulation involves assessing the internal and external environment through a SWOT analysis. Strategy implementation is putting the plan into action by setting short-term goals. Strategy evaluation reviews performance and makes adjustments. Key aspects of the process include defining vision, mission, goals, and department objectives to align the organization.
This document summarizes an organizational culture workshop that discusses how organizational culture is formed and impacts organizations. It defines organizational culture and outlines Edgar Schein's three levels of culture - surface manifestations, espoused values, and basic assumptions. The workshop also discusses assessing and measuring culture using surveys, focus groups, and interviews. Finally, it presents examples of levers that can be used to change organizational culture, such as developing leadership, improving communication, and encouraging innovation.
The document discusses organizational culture at Tata Motors and Ford Motors. It defines organizational culture and explains its importance. It provides overviews of Tata Motors and Ford Motors, discussing their missions, visions, and histories. The document also covers the cultures at both companies, how they approach innovation, ethics, customer service, and social responsibility. It discusses the roles of CEOs in transforming company culture.
The document discusses various challenges and opportunities for organizational behavior (OB) in responding to globalization, managing workforce diversity, improving quality and productivity, responding to labor shortages, improving customer service, empowering employees, stimulating innovation and change, coping with temporary work, and improving ethical behavior. It also provides an overview of the OB model, which uses dependent variables like productivity, absenteeism, and job satisfaction that are affected by independent individual, group, and organizational variables, as well as contingency/situational factors. Diversity, if managed well, can increase creativity, but may otherwise lead to conflicts without proper management. The challenges for managers include stimulating employees' creativity and adapting to new organizational structures.
The document discusses building leadership capabilities for future growth. It outlines assessing executives' leadership styles and emotional intelligence, as well as their readiness to lead through challenges like ambiguity and cultural differences. Executives complete assessments measuring traits like strategic agility and emotional competence. Successful leaders reverse their style from manager to leader, focusing more on flexibility and integration. The document proposes multi-part development cycles to help executives make this transition. It emphasizes experiences over classroom learning and stresses feedback and coaching. The goal is to develop a pipeline of leaders prepared to achieve the company's strategy and adapt to future circumstances.
The document discusses the concepts of managerial excellence and business excellence. It defines managerial excellence as displaying strong leadership and management skills, obeying company policies, and getting the best from employees. Business excellence refers to outstanding organizational practices for achieving results based on fundamental values and models. The key aspects of managerial excellence are types of managers, required qualities, competencies, roles and skills. It emphasizes developing technical, human and conceptual skills through roles like monitoring, decision making, and people management.
An organization interacts with and is influenced by its internal and external environments. The internal environment includes employees and corporate culture, while the external environment comprises general forces like political, economic, technological and social factors. An organization also directly interacts with external entities like customers, suppliers, owners and competitors through an exchange of resources and information. This interaction is reciprocal, as the environment also influences the organization.
Planning involves defining organizational goals, establishing strategies to achieve those goals, and developing coordinated plans. There are two types: informal plans are unwritten and short-term, while formal plans are written, specific, and long-term. Managers plan to provide direction, reduce uncertainty, and set performance standards. Formal planning is associated with higher profits and performance, though the quality of planning matters more than quantity. Elements of planning include goals that provide direction and evaluation, and plans that allocate resources and establish schedules. Well-designed goals are measurable, timed, challenging yet attainable, written down, and communicated. Effective planning in dynamic environments balances specificity with flexibility.
This is a great toolbox of slides for putting together a strategic planning or business planning presentation - either in businesses or as a consultant. It took ages to collect this all and put in one place.
The document discusses performance management in an international context. It covers key topics such as performance appraisal versus performance management, setting individual performance goals, identifying variables that affect expatriate performance like compensation, task, and cultural adjustment, appraising performance using different criteria, providing feedback and opportunities for improvement, and linking rewards to results. Challenges in managing performance globally include cultural impacts on processes and assessing subsidiary performance given external forces and the international environment.
Organizational development (OD) interventions are planned actions intended to increase an organization's effectiveness by disrupting the status quo. To be effective, interventions must fit the organization's needs, be based on causal knowledge, and transfer change management skills. The success of interventions depends on factors like readiness for change, cultural context, and the capabilities of the change agent. Common approaches to change include structural, technical, and behavioral strategies, which often need to be integrated. Stream analysis is a useful planning tool that provides a graphical view of planned changes over time. Major OD techniques target the individual, team, intergroup, and total organizational levels.
Organizational culture is defined as shared perceptions held by members of an organization and can include subcultures within departments. Origins of culture include founders' values, the external environment, and the nature of work. Typical American culture is quick decision-making, individual contribution linked to goals, focus on ROI, and work-life balance. Typical Japanese culture emphasizes consensus decision-making, group contribution, process over just ROI, and priority of work over personal life. Theory Z proposes long-term employment, consensus decision-making, individual recognition, and holistic employee concern can improve performance. Culture is communicated through stories, rituals, symbols, values, and assumptions and shapes acceptable behavior and decision-making.
This document discusses international human resource management and recruitment. It begins by outlining core functions of IHRM including recruitment, selection, expatriates, performance appraisal, training, compensation, women in business, dual career groups, industrial relations, trade unions, and participative management.
It then discusses recruitment in more detail, explaining sources at the macro level (country) and micro level (institutional). The main approaches to recruitment that multinational companies use are also summarized: ethnocentric (parent country nationals), polycentric (host country nationals), regiocentric (regionals), and geocentric (global/any nationality). Advantages and disadvantages of each approach are provided.
Specific recruitment
Organizational culture is defined as the shared meanings, values, and beliefs of members within an organization. It distinguishes one organization from others and influences employee behavior. Strong cultures provide benefits like consistency and commitment but can also lead to inflexibility and resistance to change. National culture differs from organizational culture in its level of impact on employees and origins from consistency in practices rather than values. An organization's culture defines its identity, provides a sense of purpose, and facilitates commitment among members.
Strategic Organizational Change (Management Series ebook)Line of Sight
This document outlines a 4-phase approach to enterprise change management: 1) Assess the current state and define a vision for the future, 2) Design a change strategy, 3) Implement the change plan, and 4) Reinforce the changes. It recommends conducting an assessment of the organization's change capacity, defining a shared vision of the future state with key stakeholders, tailoring a change strategy to the organization's unique needs, forming a change management team to lead implementation, and reinforcing changes through evaluation, diagnosis of resistance, and corrective action. The goal is to successfully manage organizational change and realize the sustained benefits of change initiatives.
The document outlines the strategic management process, which consists of 5 key tasks: [1] Developing a strategic vision and mission, [2] Setting objectives, [3] Crafting a strategy, [4] Implementing and executing the strategy, and [5] Evaluating performance and initiating corrective adjustments. It emphasizes that strategy involves managerial choices to achieve organizational goals and compete successfully. Effective strategic management requires continuously monitoring performance, the external environment, and making adjustments to the strategy as needed.
This document discusses organizational effectiveness and different approaches to assessing it. Organizational effectiveness refers to how well an organization achieves its intended outcomes. The document outlines four main approaches: 1) the goal attainment approach assesses effectiveness based on achieving clear, measurable goals, 2) the systems approach considers acquiring resources and interactions with the external environment, 3) the strategic constituencies approach focuses on satisfying internal and external stakeholders, and 4) the competing values approach matches an organization's emphases to constituent preferences. The approaches are best applied depending on factors like clear goals, connections between inputs/outputs, powerful stakeholder influence, and organizational emphases.
Developing international staff and multinational teamsRamrao Ranadive
This document discusses developing international staff and multinational teams. It identifies four categories of global assignments: technical, functional/tactical, developmental/high potential, and strategic/executive. Training and development in international human resource management is important for acquiring and transferring knowledge, managing foreign subsidiaries, filling staffing needs, maintaining communication and coordination between subsidiaries and headquarters, and developing global leadership competence. The training requirements for an assignment depend on the roles and responsibilities, tenure, staffing trends and orientations, and the extent of control and coordination by the parent company. Effective training focuses on cross-cultural training, orientation to the unit's approach, and preparatory or post-assignment training.
This document discusses strategic direction and business goals. It explains that goals and objectives guide an organization's competitive decision making and should be hierarchical. The generally accepted arrangement is: 1) vision, 2) mission, 3) strategic goals, 4) tactical goals, and 5) operational objectives. Goals and objectives provide direction for employees and should be understood, accepted, and seen as beneficial. Management by objectives (MBO) is recommended to help strategically achieve goals through participatory approaches.
This document outlines the strategic planning process for an organization. It discusses that strategic planning involves defining a strategy and allocating resources to pursue the strategy. The strategic planning process consists of three main steps - strategy formulation, strategy implementation, and strategy evaluation. Strategy formulation involves assessing the internal and external environment through a SWOT analysis. Strategy implementation is putting the plan into action by setting short-term goals. Strategy evaluation reviews performance and makes adjustments. Key aspects of the process include defining vision, mission, goals, and department objectives to align the organization.
This document summarizes an organizational culture workshop that discusses how organizational culture is formed and impacts organizations. It defines organizational culture and outlines Edgar Schein's three levels of culture - surface manifestations, espoused values, and basic assumptions. The workshop also discusses assessing and measuring culture using surveys, focus groups, and interviews. Finally, it presents examples of levers that can be used to change organizational culture, such as developing leadership, improving communication, and encouraging innovation.
The document discusses organizational culture at Tata Motors and Ford Motors. It defines organizational culture and explains its importance. It provides overviews of Tata Motors and Ford Motors, discussing their missions, visions, and histories. The document also covers the cultures at both companies, how they approach innovation, ethics, customer service, and social responsibility. It discusses the roles of CEOs in transforming company culture.
The document discusses various challenges and opportunities for organizational behavior (OB) in responding to globalization, managing workforce diversity, improving quality and productivity, responding to labor shortages, improving customer service, empowering employees, stimulating innovation and change, coping with temporary work, and improving ethical behavior. It also provides an overview of the OB model, which uses dependent variables like productivity, absenteeism, and job satisfaction that are affected by independent individual, group, and organizational variables, as well as contingency/situational factors. Diversity, if managed well, can increase creativity, but may otherwise lead to conflicts without proper management. The challenges for managers include stimulating employees' creativity and adapting to new organizational structures.
The document discusses building leadership capabilities for future growth. It outlines assessing executives' leadership styles and emotional intelligence, as well as their readiness to lead through challenges like ambiguity and cultural differences. Executives complete assessments measuring traits like strategic agility and emotional competence. Successful leaders reverse their style from manager to leader, focusing more on flexibility and integration. The document proposes multi-part development cycles to help executives make this transition. It emphasizes experiences over classroom learning and stresses feedback and coaching. The goal is to develop a pipeline of leaders prepared to achieve the company's strategy and adapt to future circumstances.
The document discusses the concepts of managerial excellence and business excellence. It defines managerial excellence as displaying strong leadership and management skills, obeying company policies, and getting the best from employees. Business excellence refers to outstanding organizational practices for achieving results based on fundamental values and models. The key aspects of managerial excellence are types of managers, required qualities, competencies, roles and skills. It emphasizes developing technical, human and conceptual skills through roles like monitoring, decision making, and people management.
The document discusses leadership capital and how measuring leadership can help determine a company's market value. It introduces the Leadership Capital Index as a tool to help investors assess leadership confidence from 5% to 30-40%. The index has two domains - individual leader competencies and organizational human capital systems. Each domain contains elements that can be measured through interviews, surveys, and observations. Metrics are provided to evaluate factors like a leader's personal proficiency, strategic abilities, talent management skills, and an organization's culture, accountability, and information processes. The goal is to help investors better understand and value the intangible asset of leadership.
The document discusses leadership skills and behaviors that can promote positive industrial relations. It defines a leader as someone who influences others towards achieving a common goal. Effective leadership in an industrial context involves clear communication, providing direction, setting a good example, and responding to challenges with optimism. The document outlines different leadership styles, skills, powers, and opportunities for practicing leadership in industry. It emphasizes the importance of selecting and building relationships with employees, distributing focused communications, being available as a leader, and demonstrating consistent and credible leadership.
This document provides an overview of principles of management. It defines management according to several experts and outlines its key characteristics. Management involves coordinating work, getting things done through others, and aims for effectiveness and efficiency. The document also discusses management functions, objectives, scope, and whether it is an art or science. It describes different types of managers and the skills required at various management levels, including technical, human, and conceptual skills.
The document discusses the definition and functions of management. It defines management as attaining organizational goals through planning, organizing, leading, and controlling organizational resources in an effective and efficient manner. The four management functions are described in detail. Additionally, the document outlines three types of skills important for managers - conceptual, human, and technical skills. It also differentiates between management types based on hierarchy and department and identifies ten common roles of managers.
Managers are important to organizations because they coordinate work activities to help accomplish organizational goals. Managers work at all levels in organizations and perform functions like planning, organizing, leading, and controlling. Effective managers need technical, human, and conceptual skills. The manager's job is being reshaped by factors like the importance of customers, innovation, and sustainability. Studying management helps understand these universal management principles and roles.
This document discusses types and functions of managers. It begins by defining managers and management, and explaining what managers do. It then describes the different types of managers, including functional managers who focus on technical areas, and general managers who oversee functional managers. The document also discusses the basic managerial functions of organizing, planning, controlling, and leading. It outlines three levels of management - top, middle, and first-line - and the distinguishing characteristics of each. Finally, it introduces six core managerial competencies: communication, planning and administration, teamwork, strategic action, multiculturalism, and self-management.
Introduction to organization & management (1)JERALONGAKIT1
This document discusses key concepts related to organization and management. It begins by outlining the objectives of the lesson, which are to discuss the nature of management, explain its importance, differentiate between efficiency and effectiveness, identify factors influencing management practices, and appreciate the importance of management. It then defines management, discusses it as both a science and an art, and explains the differences between efficiency and effectiveness. Finally, it outlines several factors that influence modern management practices, including globalization, technology, sustainability, psychology, and business ecosystems.
Management involves planning, organizing, leading, and controlling organizational resources to achieve goals effectively and efficiently. The document outlines the traditional management functions and describes the types of managers (strategic, tactical, operational), skills required of managers (technical, interpersonal, conceptual), and levels of management (first-line, middle, top). Good managers focus on both effectiveness, doing the right things, and efficiency, doing things right, to accomplish organizational objectives with minimum waste of resources.
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This document discusses the principles of management. It defines management and describes its key functions including planning, organizing, staffing, directing, and controlling. It outlines different levels and skills of management. It also provides examples of classical management theorists like Henry Fayol and Frederick Winslow Taylor and their contributions to establishing principles of scientific management.
Successful managers possess a variety of skills including leadership, strong communication abilities, and the ability to plan, organize, solve problems and make decisions. Management styles vary from autocratic, where managers centralize power, to participative, where managers share power with employees. Cultural differences influence behaviors and managers must be sensitive to differences in areas like decision-making and employment practices.
Successful managers possess a variety of skills including leadership, strong communication abilities, and the ability to plan, organize, solve problems and make decisions. Management styles vary from autocratic, where managers centralize power, to participative, where managers share power with employees. Cultural differences influence behaviors and managers must be sensitive to differences in areas like decision making and employment practices.
Successful managers possess a variety of skills including leadership, strong communication abilities, and the ability to plan, organize, solve problems and make decisions. Management styles vary from autocratic, where managers centralize power, to participative, where managers share power with employees. Cultural differences influence behaviors and managers must be sensitive to differences in areas like decision-making and employment practices.
The document outlines learning topics for a chapter on management including: who managers are and how they are classified; what management involves including its functions and roles; what managers do including planning, organizing, leading, and controlling; how the manager's job is changing with a focus on customers and innovation; what defines an organization; and why studying management is important.
Managers at all levels require three basic types of skills: technical skills, human skills, and conceptual skills. Technical skills involve knowledge of procedures and equipment for specific tasks and are most important for lower-level managers. Human skills are the ability to work with people, which is essential for all managers. Conceptual skills involve abstract thinking and seeing the big picture, which becomes increasingly important at higher levels of management. As managers advance up the hierarchy, technical skills decrease in importance while conceptual skills increase in importance.
Competency mapping is the process of identifying the key competencies required for jobs in an organization and incorporating those competencies into HR processes like recruitment, training and performance evaluation. It helps align employee skills and behaviors with organizational goals. Competencies can be generic, managerial, technical or behavioral. Competency frameworks organize competencies and behavioral indicators. Competency models are only effective when competencies are linked to business strategy and results, applied consistently across levels, and modeled by senior leadership. Benefits include focused employee development and a leadership brand that sustains competitive advantage.
This document discusses strategic leadership and management styles. It defines strategic leadership as defining an organizational vision and motivating others to achieve that vision. Effective strategic leaders demonstrate qualities like loyalty, keeping employees informed, sharing power cautiously, and having a wide perspective. The document also describes different management styles like autocratic, democratic, and laissez-faire. It notes that leadership style depends on circumstances and leaders should deploy different styles appropriately. Strategic leadership requires both analytical skills to formulate strategies and human skills to build understanding and commitment to the strategies.
Middle managers work in the middle levels of organizations and are responsible for departments and business units. They implement strategies defined by top managers and focus on near-term goals rather than long-range planning. Examples include department heads and directors. Middle managers' roles have changed as organizations flatten hierarchies to speed information flow and decision-making.
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research is to determine the effect of performance appraisal on employee motivation and retention.
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
A team is a group of individuals, all working together for a common purpose. This Ppt derives a detail information on team building process and ats type with effective example by Tuckmans Model. it also describes about team issues and effective team work. Unclear Roles and Responsibilities of teams as well as individuals.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
2. The purpose of management training and development is to
prepare more competent and more effective managers.
EFFECTIVE MANAGERS & THEIR COMPETENCIES
3. What is a manager?
A manager is someone who operates and runs the business organization on
behalf and in the interest of one or more private owners of the organization.
EFFECTIVE MANAGERS & THEIR COMPETENCIES
4. People at the top management level, such as managing director, general
manager and chief executive officer is responsible for taking and implementing
the decisions involved in operating organizations.
Levels of Management
EFFECTIVE MANAGERS & THEIR COMPETENCIES
6. What are managers responsible for?
Staffing
Direction
Reporting
Decision making
Budgeting
MANAGERS’ & THEIR COMPETENCIES
7. Recent additions in a manager’s job description.
Problem solving
Decision-making
Managing change
Providing a vision of the future
Inculcating motivation
Innovating
Representing the organization
EFFECTIVE MANAGERS & THEIR COMPETENCIES
8. Managerial
frameworks
The nature of the
manager’s functions
Personal traits/
attributes
Managerial process
skills
Analytical/
conceptual abilities
Industry know how
Changes in
responsibilities over
career spans
Environmental and
organizational
changes
EFFECTIVE MANAGERS & THEIR COMPETENCIES
9. Industrious
Self-confidence
Personal charisma
Thoroughness
Values
Cultural flexibility
Personal traits/ Attributes
This trait of good managers can be observed through their hard work and
diligence. Their inner energy drives them forward to make a task successful.
A competent and confident manager is self-aware of his strengths and
weaknesses. He tackles difficult situations as a challenge to learn.
Personal charisma helps in establishing proper communication between the
manager and his team. It persuades team members to understand his point of view.
They are detail-oriented and observe facts with an open mind.This trait
empowers them to examine every situation analytically.
This trait enables managers to distinguish between the right and wrong approach,
especially in relation to uncertain circumstances.
This trait helps managers to know about diversity and globalization.They must
understand how globalization has transformed society, politics, economics and
on-going influence within the workplace.
EFFECTIVE MANAGERS & THEIR COMPETENCIES
10. Managerial process skills
Skills that allow a manager to ascertain how to accomplish tasks.
• Communication skills
• Prioritize tasks
• Negotiating skills
• Appraisal skills
• Skills related to organizing time
EFFECTIVE MANAGERS & THEIR COMPETENCIES
11. Analytical/conceptual abilities
These are basic skills necessary for a competent manager.
Analytical skills are essential to know the correlation between the functions
and cultures.
Competent managers need these skills to be able to incorporate the activities
of one function to another.
Conceptual abilities are needed to develop a strategic direction of the
organization.
It is also required to understand the competitive market direction within the
industry.
EFFECTIVE MANAGERS & THEIR COMPETENCIES
12. Industry know-how
Competent managers should have authentic knowledge of the
products/services.
They should also have in-depth understanding of the things related to
the development, like manufacturing,marketing, distribution and other
services.
Detailed understanding of the key competitive forces at work in
the industry is also crucial.
The development of a big network comprised of
industry related professionals is needed too.
EFFECTIVE MANAGERS & THEIR COMPETENCIES