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Effective listening (sadhana)
The document discusses effective listening and provides tips to improve listening skills. It defines listening as actively receiving, attending to, and assigning meaning to sounds. Effective listening involves absorbing information from the speaker, showing interest, and providing feedback. Some barriers to effective listening include forming judgments prematurely, distractions, and attributing one's own thoughts to the speaker. Tips provided to be an effective listener include facing the speaker, maintaining eye contact, avoiding distractions, focusing on the speaker, responding appropriately, keeping an open mind, engaging with questions, and observing non-verbal cues.
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Effective listening (sadhana)
- 1. EFFECTIVE LISTENING Ms. SadhanaBanerji Asst.Professor NDIM We were given two ears but only one mouth, because listening is twice as hard as talking."
- 2. FLOW OF PRESENTATION 1.What isListening? 2. Difference between Hearing & Listening. 3. What is Effective Listening? 4. Processof Listening. 5. Barriers to Effective Listening. 6. Tipsof Improving EffectiveListening.
- 4. DEFINITION According to ANDREWWOVIN(1988) • “Listening is the process of receiving, attending to, and assigning meaning to auralstimuli.”
- 5. LISTENING •Listening isreceiving language through the ears. •Listening involves identifying the sounds of speech and processing them into words and sentences. •When we listen, we use our ears to receive individual sounds (letters, stress, rhythm and pauses) and we use our brain to convert these into messages that mean something to us.
- 6. DIFFERENCEBETWEEN LISTENING& HEARING: HEARING • Thatthe act of perceiving sound and receiving sound waves or vibrations through yourear. • It is passiveand involuntarily. • It is the ability to perceive sound by detecting vibrations through an organ such asthe ear LISTENING • The act of hearing a sound and understanding what you hear. • It is active andvoluntarily • It is a technique used in communication which requires a person to pay attention to the speaker and provide feedback
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- 8. EFFECTIVE LISTENING Effective listeningis actively absorbing the information given to you by a speaker, showing that you are listening and interested, and providing feedback to the speaker so that he or she knows the message was received
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- 11. BARRIERSTOEFFECTIVE LISTENING 1. forminga judgment or evaluation before we understand what is being said. 2. making unjustified inferences about the meaning of what is being said 3. attributing our own thoughts and ideas to the speaker causing distortion 4. being inattentive 5. hearing what we wish to hear 6. fear of being changed ourselves 7. excessive talking
- 12. TIPS FOR EFFECTIVELISTENING Cont… Facethespeaker Maintaineye contact Minimize external distractions Respond appropriatelyto show that you understand Focus solely on what thespeaker is saying Minimize internal distractions Keepanopen mind
- 13. Cont……. • Facethe speaker:Sit up straight or lean forwardslightly to show your attentiveness through bodylanguage. • Maintain eyecontact: Eyecontact show your interest
- 14. Cont……. • Minimize externaldistractions: Turn off the TV.Put down your book ormagazine. • Minimize internal distractions: If your own andthoughts keep horning in, simply let them go continuously re-focus your attention on thespeaker.
- 15. Cont……. • Focus solelyon what the speaker is saying: Trynot to think about what you are going to saynext. • Respond appropriately to show understand: Murmur (“uh-huh” that you and “um- hmm”) and nod. Raise your eyebrows. Say words suchas“Really,” “Interesting.”
- 16. Cont……. • Keep anopen mind: Wait until the speaker is finished before deciding that you disagree. Try not to make assumptions about what the speaker isthinking. • Avoid letting the speaker: :Know how you handled a similar situation.
- 17. Cont……. • Engage yourself:Askquestions for clarification, but, once again, wait until the speaker hasfinished. • Be attentive but relax: Youcan look away now and then and carry on like a normal person. The important thing is to be attentive.
- 18. Cont……. • Listen tothe words and try to picture what the speaker is saying: Allow your mind to create a mental model of the informationbeing communicated. • Ask question: When speaker finished speech then you ask question sospeaker feel that you are goodlistener.
- 19. Cont……. • Observe nonverbal behavior: When speaker give them speech you observe their non verbal behavior its understand better. • Signal encouragement: When speaker give speech you encourage them with clap any otherway.