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Effective Collaboration Across
Organizations and Across Industries
Mark Graban
VP of Improvement & Innovation Services
Mark@KaiNexus.com
@MarkGraban
Teresa Hay McMahon
Executive Director
Iowa Lean Consortium
@IowaLean
Stephanie Hill
Corporate C.I. Manager
Kreg Tool
@KregToolCompany
Webinar Logistics
• Presentation	(45	minutes)
• Q&A	(10	minutes)
– Use	the	GoToWebinar	
Meeting	Panel	to	
submit	a	question	at
any	time
• Recording	link	&	slides	will	be	sent	via	email
– Also	– see	the	“Handouts”	feature	and	Chat	box
Our Presenters
Teresa Hay McMahon
Executive Director
Iowa Lean Consortium
@IowaLean
Stephanie Hill
Corporate Continuous Improvement Manager
Kreg Tool
@KregToolCompany
Agenda
1. Learn the difference between networking, benchmarking,
and collaborating
2. Understand why collaboration is critical to continually
improving
3. Identify ways to increase collaboration to achieve goals
4. Learn how the Iowa Lean Consortium brings together Lean
practitioners from every sector of the economy
5. Participate in Q&A
A dynamic, member-driven
non-profit organization dedicated to
advancing Lean
in all sectors of the economy.
A leading resource to Iowa organizations
who seek to improve their operational
effectiveness and efficiencies.
Iowa Lean Consortium
VISION: Drive competitive performance improvements
by expanding Lean culture and sharing lessons
learned
MISSION: Iowa Lean Consortium aspires to be a
national leader in promoting a culture of
operational excellence by connecting our members
through world-class learning and networking
opportunities.
Nine-member board represents all sectors
Since 2010
ILC Core Values
Ø Continuous Improvement
Quality Ÿ Safety Ÿ Cost Ÿ Delivery Ÿ Morale (QSCDM)
Ø Engaged membership
Sharing, networking, volunteering time, talent, space and resources
Ø Cross Sector Participation
Varying levels of knowledge and experience with Lean and levels within
organizations
Ø Integrity and Trust
Foundation for sharing among competitive organizations, businesses
and consultants
Ø Collaborative Learning
Hands on, experiential learning, teaching/coaching/mentoring
Ø Cultural Transformation
Everyone, every way, every day
Basic and advanced experiences designed for
Senior Leaders, functional managers and Lean
practitioners
ILC creates an environment that provides:
– Activities facilitated by experienced professionals
– Hands-on, “Go See Activities”
– Learning, participating and networking
– Cross-sector sharing
– High Value – Reasonable Cost
The Value of ILC
Who should participate?
Executives
Front-line Managers
Beginning 20+ Years
Executives
Terminology
Networking Benchmarking Collaborating
Importance of Collaboration
Ø Continuous – Cyclic, ongoing
Ø Improvement – Bridging a gap
New Performance Target
Gap (Opportunity)
Target Performance
Gap (Problem)
Current Performance
Importance of Collaboration
Continuous Improvement of Ourselves
New Performance Target
Gap (Opportunity)
Target Performance
Gap (Problem)
Current Performance
Importance of Collaboration
• Opportunities to bridge personal gaps
– Classes
– Webinars
– Workshops
– Books
– Online resources
– Trial and error
– COLLABORATING!
Ways to Increase Collaboration
We first need to articulate a problem or opportunity
• Examples:
– “We want to achieve a 75% participation rate of our workforce in CI
events or projects. We are currently at 50%.”
– “I want to develop and present three new ideas each quarter to the
Executive Team. I submitted one per quarter in the past year.”
Ways to Increase Collaboration
What if we cannot see our opportunity?
Then, THAT is your opportunity
– Collect voice of the customer (VOC) feedback
– Benchmark successful industries - Do NOT limit yourself to your own industry
Ways to Increase Collaboration
Then, start connecting...
– Reach out to old colleagues
– Do a social media search
– Talk to everyone you know and ask better questions
– Invite someone to coffee who seems to know about your topic
– Contact authors
– Search local and national groups focused on your topic
…and be open to what you might learn
Leveraging ILC
• Speaking at Events
Gary Nesteby, Iowa Quality Center
• Attending Presentations
Jean Cunningham, Lean Accounting
• Offering In-House Events
Pam Pothoven, UICCU
Jeff Pike, Hubbell Realty
Leveraging ILC
• Attending Tours
Gary Coppock, Vermeer
Nicky Wallace, Aerotek
• Engaging through Members Forum
Ron Smith, Mary Greeley Medical Center
Steve Forbes, Iowa Prison Industries
• Lean Coffee
Matt Hines and Wade Schurman, Tension Corporation
Conclusion
On-going opportunity for all of us
• Requires
• Energy
• Discipline
• Humility
• Self-Reflection
• Selflessness
Step back, reflect, and build/leverage your network
Announcements
(Then Q&A)
Ask Us Anything!
• Mark	Graban	&	Dr.	Greg	Jacobson
• Next	Episode	(#16)	October	17,	1	pm	ET
• Register	&	submit	questions	via	
http://kainexus.com/webinars
• Past	episodes	available	on	YouTube
Our Next Webinars
• Register	at	www.KaiNexus.com/webinars
• October	26
– "The	Why,	How,	and	What	of	Continuous	
Improvement"	– Jeff	Roussel of	KaiNexus
• November	14
– Craig	Vercruysse and	Joana	Omi,	Rona	Consulting
Other Resources
www.KaiNexus.com
KaiNexus Podcasts
• www.KaiNexus.com/podcasts
• Subscribe	via:
– iTunes
– Google	Play
– Stitcher
Q&A
• Web:
– www.kainexus.com
– blog.kainexus.com
– www.iowalean.org
• Webinars	on	Demand:
– www.kainexus.com/webinars
• Social	Media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Teresa Hay McMahon
Executive Director
Iowa Lean Consortium
@IowaLean
execdirector@iowalean.org
Stephanie Hill
Corporate C.I. Manager
Kreg Tool
@KregToolCompany
Stephanie.hill@kregtool.com

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Effective Collaboration Across Organizations and Across Industries

  • 1. Effective Collaboration Across Organizations and Across Industries Mark Graban VP of Improvement & Innovation Services Mark@KaiNexus.com @MarkGraban Teresa Hay McMahon Executive Director Iowa Lean Consortium @IowaLean Stephanie Hill Corporate C.I. Manager Kreg Tool @KregToolCompany
  • 2. Webinar Logistics • Presentation (45 minutes) • Q&A (10 minutes) – Use the GoToWebinar Meeting Panel to submit a question at any time • Recording link & slides will be sent via email – Also – see the “Handouts” feature and Chat box
  • 3. Our Presenters Teresa Hay McMahon Executive Director Iowa Lean Consortium @IowaLean Stephanie Hill Corporate Continuous Improvement Manager Kreg Tool @KregToolCompany
  • 4. Agenda 1. Learn the difference between networking, benchmarking, and collaborating 2. Understand why collaboration is critical to continually improving 3. Identify ways to increase collaboration to achieve goals 4. Learn how the Iowa Lean Consortium brings together Lean practitioners from every sector of the economy 5. Participate in Q&A
  • 5. A dynamic, member-driven non-profit organization dedicated to advancing Lean in all sectors of the economy. A leading resource to Iowa organizations who seek to improve their operational effectiveness and efficiencies. Iowa Lean Consortium
  • 6. VISION: Drive competitive performance improvements by expanding Lean culture and sharing lessons learned MISSION: Iowa Lean Consortium aspires to be a national leader in promoting a culture of operational excellence by connecting our members through world-class learning and networking opportunities. Nine-member board represents all sectors Since 2010
  • 7. ILC Core Values Ø Continuous Improvement Quality Ÿ Safety Ÿ Cost Ÿ Delivery Ÿ Morale (QSCDM) Ø Engaged membership Sharing, networking, volunteering time, talent, space and resources Ø Cross Sector Participation Varying levels of knowledge and experience with Lean and levels within organizations Ø Integrity and Trust Foundation for sharing among competitive organizations, businesses and consultants Ø Collaborative Learning Hands on, experiential learning, teaching/coaching/mentoring Ø Cultural Transformation Everyone, every way, every day
  • 8. Basic and advanced experiences designed for Senior Leaders, functional managers and Lean practitioners ILC creates an environment that provides: – Activities facilitated by experienced professionals – Hands-on, “Go See Activities” – Learning, participating and networking – Cross-sector sharing – High Value – Reasonable Cost The Value of ILC
  • 9. Who should participate? Executives Front-line Managers Beginning 20+ Years Executives
  • 11. Importance of Collaboration Ø Continuous – Cyclic, ongoing Ø Improvement – Bridging a gap New Performance Target Gap (Opportunity) Target Performance Gap (Problem) Current Performance
  • 12. Importance of Collaboration Continuous Improvement of Ourselves New Performance Target Gap (Opportunity) Target Performance Gap (Problem) Current Performance
  • 13. Importance of Collaboration • Opportunities to bridge personal gaps – Classes – Webinars – Workshops – Books – Online resources – Trial and error – COLLABORATING!
  • 14. Ways to Increase Collaboration We first need to articulate a problem or opportunity • Examples: – “We want to achieve a 75% participation rate of our workforce in CI events or projects. We are currently at 50%.” – “I want to develop and present three new ideas each quarter to the Executive Team. I submitted one per quarter in the past year.”
  • 15. Ways to Increase Collaboration What if we cannot see our opportunity? Then, THAT is your opportunity – Collect voice of the customer (VOC) feedback – Benchmark successful industries - Do NOT limit yourself to your own industry
  • 16. Ways to Increase Collaboration Then, start connecting... – Reach out to old colleagues – Do a social media search – Talk to everyone you know and ask better questions – Invite someone to coffee who seems to know about your topic – Contact authors – Search local and national groups focused on your topic …and be open to what you might learn
  • 17. Leveraging ILC • Speaking at Events Gary Nesteby, Iowa Quality Center • Attending Presentations Jean Cunningham, Lean Accounting • Offering In-House Events Pam Pothoven, UICCU Jeff Pike, Hubbell Realty
  • 18. Leveraging ILC • Attending Tours Gary Coppock, Vermeer Nicky Wallace, Aerotek • Engaging through Members Forum Ron Smith, Mary Greeley Medical Center Steve Forbes, Iowa Prison Industries • Lean Coffee Matt Hines and Wade Schurman, Tension Corporation
  • 19. Conclusion On-going opportunity for all of us • Requires • Energy • Discipline • Humility • Self-Reflection • Selflessness Step back, reflect, and build/leverage your network
  • 21. Ask Us Anything! • Mark Graban & Dr. Greg Jacobson • Next Episode (#16) October 17, 1 pm ET • Register & submit questions via http://kainexus.com/webinars • Past episodes available on YouTube
  • 22. Our Next Webinars • Register at www.KaiNexus.com/webinars • October 26 – "The Why, How, and What of Continuous Improvement" – Jeff Roussel of KaiNexus • November 14 – Craig Vercruysse and Joana Omi, Rona Consulting
  • 24. KaiNexus Podcasts • www.KaiNexus.com/podcasts • Subscribe via: – iTunes – Google Play – Stitcher
  • 25. Q&A • Web: – www.kainexus.com – blog.kainexus.com – www.iowalean.org • Webinars on Demand: – www.kainexus.com/webinars • Social Media: – www.twitter.com/kainexus – www.linkedin.com/company/kainexus – www.facebook.com/kainexus Teresa Hay McMahon Executive Director Iowa Lean Consortium @IowaLean execdirector@iowalean.org Stephanie Hill Corporate C.I. Manager Kreg Tool @KregToolCompany Stephanie.hill@kregtool.com