Malaysia initiated e-governance in 1996 through the Multimedia Super Corridor to modernize public administration. Major e-governance projects included the myGovernment portal, HRMIS, GOE, electronic procurement, and e-Services. These provided online government information and transactional services to citizens. Key challenges included integrating legacy systems and ensuring privacy and security as services moved online. Malaysia ranked 24th globally for e-governance in a 2013 UN survey.

1. E-governance In Malaysia
5/20/2014
Presented By:-
Rajan Kandel
B.Sc. CSIT V

2. We will be discussing on :
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About Malaysia
Initiation
Major Projects
Achievements
Challenges

3. About Malaysia
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• Federal constitutional monarchy in Asia
• Capital : Kuala Lumpur
• Dialing code :+60
• Population : 29.24 million
• Area :329,847 square kilometres
• Official Language : Malaysian Language

4. Initiation
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The implementation of e-government started since the
initiation of Multimedia Super Corridor (MSC) in 1996 by
the Malaysian government.
In 24 February 2004 with strategies to achieve Vision
2020.
The Malaysian Administrative Modernization and
Management Planning Unit (MAMPU) is promoting the
use of e-Government among the public.

5. Initiation
contd..
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Image Source:
http://www.msc.com.my/msc/msc.asp
Fig: three phases of MSC’s Vision
•The myGovernment portal(www.malaysia.gov.my) acts as the one-
stop source of Malaysian government information and services for
the citizens.
•A program Digital Malaysia along with Vision 2020 was launched.
MSC : Multimedia Super Corridor
www.malaysia.gov.my

6. Major Projects
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The Flagship Applications are:
• Electronic Government
• Multipurpose Card
•Smart School
• Telehealth
•Research and Development Clusters
• Electronic Business
• Technopreneure Development
The seven pilot projects of
the e-Government :
•Project Monitoring System (SPP
II)
•Human Resource Management
Information System (HRMIS)
• Generic Office Environment
(GOE)
• Electronic Procurement (EP)
• Electronic Services (E-Services)
• Electronic Labour Exchange
(ELX)
• E-Syariah
Digital Malaysia will drive the nation’s wealth creation and enhance the
standard of living so that the country will advance towards a developed
digital economy by 2020.

7. Project Monitoring System (SPP II)
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 An on-line end-to-end project monitoring system creating a
collaborative environment for better management of
development projects.
 Sending of real time online information electronically.
 Consistent and timely information from centralized
databases.
 Provides a mechanism for monitoring the implementation of
development projects across agencies.

8. Human Resource Management
Information System(HRMIS)
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 Objective is not just for record keeping but also to provide
transactional functions such as leave applications, loan
processing, competency management, recruitment, and
selection of employees.
 Provide a single interface for government employees to
perform human resource management functions effectively
and efficiently.
 Anchored by the Public Service Department (PSD).

9. Generic Office Environment(GOE)
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 Enable efficient communication, allowing collaboration across all
workers, and ensuring right information reaching the right people in
a timely manner.
 Consists of Module EIMS that provides:
 universal interface for users to manage,
find, retrieve and compose the information that they need in their
day-to-day
operations Via the Communication and Collaboration Management
Systems.
EIMS: Enterprise-wide Information Management System

10. Electronic Procurement (EP)
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 Allows the Government to conduct procurement activities
electronically via desktops and on-line Suppliers’ Registration .
 Benefits :
Faster turn-around time in processing procurement transactions
Enables government to become a “smart buyer”
On-line submission of Supplier’s registration any day, anytime
Cost saving to the Government & Suppliers BENEFITS
www.eperolehan.com.my

11. Electronic Services (E-Services)
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 Enables citizens and businesses to conduct transactions through a
one-stop service window
 BENEFITS :
Provides choice of multiple delivery channels
Accessibility and convenience offered by extended hours, 24 hours,
7 days a week
Multiple services via a single window of access
Enhanced efficiency and effectiveness of Government services
www.eservices.com.my

12. Electronic Labour Exchange (ELX)
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 Engine Data A one-stop centre for labour market
information and systematic matching of job seekers to
job vacancies
• Services:
 Job Counseling Advice
 Registration of job seeker
 Registration of Vacancy
 Details of Job Candidates
www.elx.gov.my

13. E-Syariah
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Provides efficient and quality management of Syariah
Court .
Speed up the judicial process under syariah law
Facilitate the registration and management of Syarie
Lawyers
Information centre for Syariah Court community and
public
To uphold the Islamic values with the usage of ICT.
www.esyariah.gov.my

14. Achievement
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 Malaysia Digital Position: •Global
E-governance Survey
By Waseda University
(2013):
Ranked in 24th position
in survey by with the
score of 66.26.
•Multipurpose
MYKAD
Image Source:
http://www.digitalmalaysia.my/where-we-are/

15. Challenges
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Reengineering and Streamlining of Current Processes
Managing Diverse Technologies and Obsolescence
Integration and Interoperability of E-Government,
Other Flagship Applications and Legacy Systems
Information Privacy and Security
Education, Training and Accessibility

16. References
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 www.mampu.gov.my/
 www.cicc.or.jp/japanese/kunibetsu/pdf_ppt/Malaysia-
CIO_JAPAN_version_2.pdf
 A Study Report : “ELECTRONIC GOVERNMENT IN
MALAYSIA” By Salmah Khairuddin Malaysian
 e-Government Initiatives in Malaysia and the Role of the
National Archives of Malaysia in Digital Records
Management by Shaidin Shafie

17. Thank You !!!
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