This document summarizes Malaysia's ePerolehan electronic procurement system, the first nationwide e-procurement system implemented by a government. Key points: - ePerolehan allows the Malaysian government to purchase goods and services from suppliers through an online system. It has facilitated over RM47.5 billion in procurements since 2000. - The system provides secure end-to-end transactions from government buyers to sellers to payment. It uses open source technology like JBoss and employs public key infrastructure for security. - ePerolehan benefits Malaysia through cost savings estimated at RM4.7 billion, improved efficiency, transparency and accountability in procurement. Over 4.8 million transactions have been conducted on it.

1. A Malaysian ICT Success Story
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2. A complete electronic procurement system which enables the
Government to buy goods and services from suppliers through the
Internet.
The first end-to-end electronic procurement system in the world
implemented by a government on a nationwide scale.
Project started in year 2000, cumulative total of RM47.5 billion
(USD15.5 billion) worth of procurement value transacted.
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3. ePerolehan Framework
ePerolehan caters for a secured end-to-end transaction from Buyer to Seller and finally
linking to the Accountant General Office for EFT
Government
Agencies
Suppliers
ConsultantsAccountant’s
General Office Banking Institutions
InterneteG*Net
Digital Certificate Authority
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4.  JBoss, an Open Source J2EE application server at Enterprise level
 Open Source IDE, Eclipse
 Oracle Database
 Multi-Tier J2EE platform
 Sun and IBM platform
 Public Key Infrastructure (PKI) technology and
64Kbit Crypto smart cards
Technology Employed
Enterprise environment technology with high portability, scalability and security
anchored by Open Source platform:
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5. ePerolehan Functionalities
ePerolehan provides a comprehensive functions of procurement that fulfill all the
procurement modes in the Government including Supplier Registration
Central
Contract
Go live October 2000
Supplier
Registration
Go Live October 2000
Direct
Purchase
Go Live May 2002
Quotation
Go Live May 2003 Go-Live February 2009
Electronic
Reverse
Auction
Tender
Go Live May 2003
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6. eP Benefits
The nationwide implementation of eP has transformed public sector
procurement in Malaysia
Cost Saving
Efficiency &
Effectiveness
Transparency &
Accountability
Est. RM4.7B savings
Security
Comprehensive
throughout SR &
procurement cycle
• Transactional
• Archival
• Controlled Access
• Data Integrity
• System Security
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7. ePerolehan Usage
A total of over 4.8 million government procurements amounting to
RM47.5 billion (USD15.5b) have been transacted via eP
Value (RM) Number of Transactions (TXN)
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Billions [RM]
Thousands[TXN]
0
100
200
300
400
500
600
800
700
48K 72K 2.6M 77M
0.38B
1.0B
2.0B
3.9B
6.0B
9.16B
TXN 13 TXN 36 TXN 295 TXN 11K TXN 44K
TXN 107K
TXN 170K
TXN 327K
TXN 514K
TXN 805K
11B
TXN 994K
2011
14B
TXN 1.8M
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8. Government Supplier
ePerolehan Community
ePerolehan Community with 30,000 Government users and 180,000 suppliers
positions ePerolehan to become the largest G2B electronic procurement in the
ASEAN.
Total Procurement Offices
e-Commerce Ready
Procurement Offices
Users
E-Commerce Ready
Valid Registration
MOF Registered
Number of Catalogues
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9. ePerolehan for Nation Building
Driving
Technology
Advancements
Growth of
Related
Supporting
Businesses
Pioneering
eCommerce
Developing
SMEs
Human Capital
Development
The nationwide implementation of ePerolehan has been a catalyst for nation
building in Malaysia
Expediting
ICT Adoption

10. Awareness &
Capacity
Building
System
Solutions
Change
Management
Policy &
Legal
Government
Leadership
Project Success Factors
major factors that contribute to the success of eP project
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11. Management
of Change
Technology Business Process
Innovation
 Identify & integrations with
various Agencies and
applications
 Process optimisation through
best practices
 Advanced business intelligence
features
 Next generation mobile applications &
channels
 Service-oriented system architecture
(common front & back office service
oriented layer)
 Enhance infrastructure capacity &
performance
 User Access technology
 Strengthening public-private
partnerships
 Strengthening ownership at
Procurement Offices
 Linking performance with
budgets
 Develop procurement
professionals across
government officers
Moving Forward
The enhancement initiatives will be focused on the area of technology, change
management and business process reengineering
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