This video is presented by USEP's BSCS student Ann Juvie S. Papas under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce It talks about:
•Introduction to e-business and e-commerce
•E-commerce Fundamentals
•E-business Infrastructure
•E-environment
•Supply Chain Management
•E-marketing
•Customer relationship Management
•Change Management
•Analysis and Design: M-commerce
•Management of Mobile commerce services
•
This video is presented by USEP's BSCS student Joseph Jorge Repaso under Mr. ND Arquillano as a partial fulfilment for Elective 4 -E-Commerce It talks about ( TOpics 1-14).
This video is presented by USEP's BSCS student Renato P. Arante under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce and takes 1 - 14 slides
This video is presented by USEP's BSCS student Rex Louie Pilongo under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce It talks about 1-16
This video is presented by USEP's BSCS student Gertrude R Cordero under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce 1 - 14 slides
This video is presented by USEP's BSCS student Joseph Jorge Repaso under Mr. ND Arquillano as a partial fulfilment for Elective 4 -E-Commerce It talks about ( TOpics 1-14).
This video is presented by USEP's BSCS student Renato P. Arante under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce and takes 1 - 14 slides
This video is presented by USEP's BSCS student Rex Louie Pilongo under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce It talks about 1-16
This video is presented by USEP's BSCS student Gertrude R Cordero under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce 1 - 14 slides
Discussing about the Business Environment focusing on external entities. In here specifically identify what is the difference between customer-supplier relationship and business partner relationship.
Talking about the nature of business interactions among both the internal and external parties of an organization. The success factors of an perfect interaction in a business process. Three flows in the interaction, and how technology had impact these flows. And how the jargon had been changed.
Depending on the level of digitization how the business organizations were categorized.
And finally the step by step roadmap for an successful ebusiness.
This chapter provides the basics of Electronic Customer Relationship Management and gives a clear idea about the e-CRM. It also gives the knowledge of changing perspective of the e-CRM practices
Information technology in building customer relationship managementBabina Baburaj
information technology in building crm
Role of it in crm
application of crm
advantages and disadvantages of it in crm
origin of crm
crm ecosystem or crm elements
how crm is applicable in marketing, sales etc
This video is presented by USEP's BSCS student Lady Rose Palma under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce. It talks about ( Topics 1-14)
This video is presented by USEP's Bachelor of Science in Computer Science student Patrick Duane Valle under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce It talks about:
Discussing about the Business Environment focusing on external entities. In here specifically identify what is the difference between customer-supplier relationship and business partner relationship.
Talking about the nature of business interactions among both the internal and external parties of an organization. The success factors of an perfect interaction in a business process. Three flows in the interaction, and how technology had impact these flows. And how the jargon had been changed.
Depending on the level of digitization how the business organizations were categorized.
And finally the step by step roadmap for an successful ebusiness.
This chapter provides the basics of Electronic Customer Relationship Management and gives a clear idea about the e-CRM. It also gives the knowledge of changing perspective of the e-CRM practices
Information technology in building customer relationship managementBabina Baburaj
information technology in building crm
Role of it in crm
application of crm
advantages and disadvantages of it in crm
origin of crm
crm ecosystem or crm elements
how crm is applicable in marketing, sales etc
This video is presented by USEP's BSCS student Lady Rose Palma under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce. It talks about ( Topics 1-14)
This video is presented by USEP's Bachelor of Science in Computer Science student Patrick Duane Valle under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce It talks about:
This video is presented by USEP's BSCS 4 student Louie Paman Sanchez under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce It talks about:
Introduction to e-business and e-commerce
E-commerce Fundamentals
E-business Infrastructure
E-environment
Supply Chain Management
E-marketing
Customer relationship Management
Change Management
Analysis and Design: M-commerce
Management of Mobile commerce services
This video is presented by USEP’s BSCS student, Kenneth Jan W. Malubay under ND Arquillano as a partial fulfillment for Elective 4 E-Commerce. It talks about:
Introduction to e-business and e-commerce
E-commerce fundamentals
E-business infrastructure
E-environment
Supply chain management
E-marketing
Customer relationship management
Change management
Analysis and design
M-Commerce
Management of mobile commerce services
This video is presented by USEP's BSCS student Melissa B. Carpio under Mr. ND Arquillano as a partial fulfilment for Elective 4 -E-Commerce.
It talks about:
*Introduction to e-business and e-commerce
*E-commerce fundamentals
*E-business infrastructure
*E-environment
*Supply chain management
*E-marketing
*Customer relationship management
*Change management
*Analysis and design
*M-Commerce
*Management of mobile commerce services
What does digital transformation for a SME mean?ssuser4887c1
Digital transformation for a Small and Medium-sized Enterprise (SME) refers to the process of integrating digital technologies, tools, and strategies into various aspects of the business to improve operations, enhance customer experiences, and remain competitive in the digital age. This typically involves:
This video is presented by USEP's BSCS student Ailene L. Madato, under Mr. ND Arquillano as a partial fulfillment for Elective 4 -E-Commerce.
It talks about ( TOpics 1-14).
2. Introduction to E-Business and
E-commerce
Business transactions take place via
telecommunications networks, especially the
Internet.
Buying and selling of products, services, and
information via computer networks including
the Internet.
Doing business electronically.
An electronically mediated financial
transactions between organizations and
customers.
3. E-commerce Fundamentals
user experience.
Solid ‘on-site search’ functionality is vital.
Well-defined information architectureand
intuitive navigation is essential.
Clearly label categories and pages.
Trust and credibility need to be
reinforced, particularly in key purchase
areas, and especially for new or unknown
brands.
4. E-commerce Fundamentals
Prioritize
the key information users look for
during the purchase decision-making
process.
Minimize distractions – keep the user
focused on the purchase or conversion
goal.
Good copy.
Images.
Service the pre-purchase consumer
6. E-Business Infrastructure
Architecture of hardware, software,
content and data used to deliver e-
business services to employees,
custom.ers and partners.
Vital to all companies adopting e-business
as it affects directly the quality of service
experience by users.
7. E- Environment
Risk
The overarching risk to any business doing
online transactions is not having an overall
E-commerce strategy, especially when it
comes to the compliance requirements of
which a merchant may or may not fully
understand or even be aware.
Availability
lack of which is a big risk to an E-commerce
8. E- Environment
Performance
. Performance should be considered throughout the
entire E-commerce environment—from network
throughput to disk I/O and even memory or CPU
utilization—as the single weakest link can cause the
entire environment to respond poorly.
Scalability
Scalability for an E-commerce site or environment
could mean different things to different merchants.
Security
Security is perhaps the broadest topic when it comes
to an E-commerce site.
10. E- Marketing
Provides businesses and advertisers with
an easily customized, efficient form of
marketing to complement existing
advertising strategies and close in on the
elusive and profitable interactive market.
11. E- Marketing Priorities
We divide web site marketing into three
primary divisions:
Enticing visitors (non-customers) to come to
the site
Converting visitors (non-customers) into
customers
Site Effectiveness
12. E- Marketing Priorities
The benefits of E-Marketing include:
Speed
Ease and Efficiency
Low Cost
Targeted
Quality and efficiency
Decrease in overall costs
Increase Profitability
13. Customer Relationship
Management
company-wide business strategy
designed to reduce costs and increase
profitability by solidifying customer
satisfaction, loyalty, and advocacy.
brings together information from all data
sources within an organization.
14. Change Management
Approach to shifting/transitioning
individuals, teams, and organizations from
a current state to a desired future state.
Organizational process aimed at helping
change stakeholders.
15. Analysis and Design:
M-commerce
creating entirely new opportunities both
for mobile devices and services.
transactions using a wireless device and
data connection
The mobile industry today is rapidly
growing because of its design ,
functionality and its services to the
consumer.
16. Management of Mobile
commerce Services
Content development and distribution to hand-
held devices, content caching, pricing of mobile
commerce services.
The role of emerging wireless LANs and 3G/4G
wireless networks, personalized content
management, implementation challenges in m-
commerce, futuristic m-commerce services.
The emerging issues in mobile commerce is the emerging
wireless LANs and 3G/4G wireless networks, personalized
content management, implementation challenges in m-
commerce, futuristic m-commerce services