This document outlines a project to create a sustainable volunteer environment for ICT4D projects. The goal is to design an application with recommended steps and apply it to an existing project called the Dreamcatcher Project. This will involve training volunteers in Kenya to teach underprivileged children using a donated computer bus. The training will focus on practical, on-the-job learning and provide feedback. If successful, the model could be applied to other ICT4D projects needing volunteer workforces. However, the Dreamcatcher Project currently has a low budget so can only implement required phases in its pilot.

1. Dreamcatcher
project

2. Introduction
• ICT4D projects need a strong, motivated
volunteer workforce
• But volunteers are difficult to recruit and retain
because of:
• poor communication between the organization and the
volunteer
• lack of feedback and
• lack of training
• lack of organizational management/leadership from the host
organization

3. Our goal
• Create a sustainable volunteer environment
for any ICT4D project
• Design an application of recommended steps to
get there
• Apply this design to an existing project (The
Dreamcatcher Project-Phase II)

4. Target audience
• Organizations that select potential volunteers that
would work for any ICT4D project
• Potential volunteers:
• university students in the last years of their studies
• volunteers collaborating with the NGO that organizes the
project
• seniors

5. The Dreamcatcher Project
Developed between Save the Children Youth Denmark and Wema
Centre (Kenya)
Dreamcatcher goal:
• Develop a sustainable volunteer environment in Kenya
• Reach “street children”
• Raise parental awareness of the value of education for their children
Based on a donated bus where donated computer equipment will be
built in, making it a sort of “mobile classroom“

6. Bus under construction

7. Who is involved in Kenya?
• 8 students from the Mombasa Polytechnic University
College
• The staff of the project will then have two different
profiles:
• teachers from Wema Centre that are aware of the children
needs.
• volunteers of the Dreamcatcher project that will be familiar
with the technology used and teaching in the bus.

8. Learning environment
• Two different locations:
• Wema Facilities:
• short lectures with advices and practical examples
• Final destination (the bus)
• learn how the technology works and how to react to any
problem that may arise

9. making the "classroom" inside the bus

10. WEMA - computer class

11. WEMA center facilities

12. Some children living in WEMA

13. Some animals they breed in WEMA

14. Live performance of the acrobatic
group at WEMA

15. System function and features
The application itself is based on the best practices
within the volunteer training sector

16. Training plan must be: Practical, on- Feedback built on
the-job, buddy system, interactive, continuous volunteer
build on existing skillset of volunteers support

17. Volunteer requirements
(example)
1.able to drive (requirement prior to application/training provided)
2.able to use computers for teaching and database
management (training provided)
3.able to handle food safely (training provided)
4.able to read a map (requirement/training provided)
5.aware of the Child Protection Policy (CPP) of the centre (training
provided)
6.aware of classroom management practices (training provided)
7.aware of safety issues (for both the volunteers and the children)
(training provided)
8.able to follow directions and procedures (training provided)
9.able to use a cellphone/smartphone (training provided)

18. Phase I Pilot project
• Depending on the budget of the project only the compulsory phases can be done
or all of them
• Agreement with the University (compulsory)
• We need collaboration from the University authorities. This volunteer work
has to be validated for the mandatory Internship. This will be the first
motivation point for the students.
• Public recognition (compulsory)
• Names and photographs of the volunteers would have to appear in the
website of the project, in a local newspaper (also in the University
newspaper if exist) and in a board in the University giving them public
recognition.
• Of course if the volunteer does not want to appear he/she won't appear in
these means of communication (in some cases the volunteers prefer to be
totally anonymous).
• Badges (compulsory)
• Certificate of the work done should be given to the volunteers. Also a
certificate of the training received so they can add it to their curriculum vitae
as they have been teachers.

19. Phase II- Post-Pilot project
• Smartphones (optional)
• Depending on the budget a smartphone could be provided to each of the
volunteers or the project could have some smartphones in the bus for the
volunteers working in that moment to solve doubts and to use them in their
teaching experience. These smartphones can have data connection or not
depending also on the project budget.
• Specific application (optional)
• An app will be loaded onto the smartphones. This app will provide them with
answers to their questions about the program as well as organizing teaching
materials, providing assessment feedback and real time verbal support from
the Centre.
• University scholarship (optional)
• The most involved volunteer in the project might get an university
scholarship in any European University or an insertion in a school program
of assistants in Europe.

20. Application to Dreamcatcher
Project
• Very low budget -> only compulsory phases will
be done in the Dreamcatcher project Phase I
• Experiment ->Phase II- some volunteers with
smartphone and some without it
• Funding only for “starting the project”
• sustainable in the long run

21. Business model
• Currently dependent on applied funding
• Collaboration agreements with other partners
and sponsorships
• Hoping to move to a hybrid social venture
business model at the completion of the second
phase of the Dreamcatcher project

22. Current Budget Dreamcatcher Project
International transport: 2 round trip flight tickets to Aalborg – Nairobi 2077€
(Source: Unitas)
Domestic Transport: 2 Flight tickets (NBO-MBA round trip;US$ 2x101,44$) 146€
(Source: Kenya Airways)
Taxis from airport to hotel and back (3000 KSH per day x 2 days) 56€
Accomodation: 10 nights for 2 persons in Mombasa (Source: Accomodation 670€
Wholesaler in Mombasa)
Vaccinations: 330€
1x hepatitis-A (570 DKK –15% discount for being a volunteer)
1x hepatitis-A, Yellow fever and Tetanus 955 DKK – 15% discount for being
a volunteer; (Source: Aalborg Vaccination Center doctor)
3x Malarone boxes 1.170 DKK (Source: pharmacy)
Communication: internet access and simcard credit. 67€
Country Visa: (2 persons 50 USD per person - 582,41 DKK), and Insurance 135€
(18 DKK x 2 persons x 12 days) (Source: Kenyan Embassy)
Food and transport x 2 persons x 12 days 536€
4019€

23. THANK YOU
FOR READING

24. Documents generated
This presentation is based on a document generated by the team
as the main contribution of the final work for the DLNE course.
This document is intended to be a guide to be used for any ICT4D
project that needs a sustainable volunteer workforce.
This document is publicly available here:
https://docs.google.com/document/d/1160Am-
DA0wN7GQ7dh8U6FBkUlozaGKgdpAW7OQ1UwM8/edit
There is also a facebook group that we have used to collaborate
and that is open with much more documentation of the
Dreamcatcher project.
It is publicly available here:
https://www.facebook.com/groups/194138670721464/

25. Sources
1. Start-Up Social Ventures: Blending Fine-Grained Behaviors from Two
Institutions for Entrepreneurial Success
2. Volunteer Management Capacity in America's Charities and
Congregations:A Briefing Report
3. A McKinsey perspective on getting practical about culture in M&A
4. http://www.unesco.org/pv_obj_cache/pv_obj_id_AC03490DC3ECA8B2
1B54F59D161D199A57CF9D00/filename/Kim_Presentation.pdf
5. Toolkit for Program Sustainability, Capacity Building, and Volunteer
Recruitment/Management

26. Sources
6. Guidelines for Training of Trainers: A Curriculum
7. A Guide for Training Volunteers (Part A)
8. A Guide for Training Volunteers (Part B)
9. Volunteer Management - Challenges and Opportunities Facing
Nonprofits
10. Volunteer Management Training
11. Active Learning Engaged Learning