This document provides information from a Technology & Maintenance Council meeting on remote trailer diagnostics. It discusses the need for remote trailer diagnostics to optimize uptime, prevent unscheduled maintenance, and allow for predictive maintenance given a shortage of technicians and an aging trailer fleet. Regulations are also driving technology adoption in refrigerated trailers. Panelists from Ryder, Publix, and J&M Tank Lines then discuss topics like the role of connectivity in driving trailer uptime and utilization, and advancements in trailer diagnostics and predictive maintenance.

2. •Talking Straight With Your Trailer:
Direct-to-Trailer Diagnostic Communication

3. Technology & Maintenance Council
. . . Turning Experience Into Practice

4. ATTENTION PLEASE
• In accordance with TMC Board Policy, all
personal phones without a silent feature
must be turned off during business
sessions.
• If you must use your phone
—please leave the room!

5. • This is an open meeting of the Technology & Maintenance
Council, held in accordance with ATA Antitrust Guidelines
which are listed in your meeting packet.
• Audio or video recordings are not permitted at this session.
However, photography is permissible.
• The opinions expressed in this meeting are those of the
individual and not necessarily the opinion of his/her
company nor of TMC unless stated otherwise.
ATTENTION PLEASE

6. ANTITRUST/PATENT DISCLOSURE
• To minimize the possibility of antitrust problems, the guidelines detailed in
your registration packet should be followed at all TMC meetings, task force
and study group sessions.
• All participants in any group involved in the development of standards or
recommended practices shall disclose, as stated in the antitrust/patent
disclosure guidelines in your registration packet, all patents or patent
applications that are owned, controlled or licensed by the Participant or
Participant’s employer when the Participant reasonably believes such patent
or patent application may become material to the standard or RP development
process.

7. Constructive Comments Are
Always Appreciated!
TMC welcomes your comments, but
please make certain that they are
constructive and appropriate before you
turn in your evaluation sheet!
Thank You for Your Cooperation!

9. What about me?

10. Why Do I Need Remote Trailer Diagnostics?
• Optimize uptime/Minimize downtime
• Prevent unscheduled maintenance
• Technician shortage
• Predictive maintenance
• Commercial trailer fleet is growing
• Average trailer age is climbing

11. Total Trailer Overview
6.0
6.5
7.0
7.5
8.0
8.5
2000
2250
2500
2750
3000
3250
3500
3750
4000
'80 '82 '84 '86 '88 '90 '92 '94 '96 '98 '00 '02 '04 '06 '08 '10 '12 '14 '16 '18 '20 '22 '24 '26
Age (in Years)
Population (000s)
Source: ACT Research Co. © 2022
1980 - 2027
Total Trailers:
Population & Average Age
Average Age
Population
11
75
100
125
150
175
200
225
250
'80 '82 '84 '86 '88 '90 '92 '94 '96 '98 '00 '02 '04 '06 '08 '10 '12 '14 '16 '18 '20 '22 '24 '26
Units (000s)
Source: ACT Research Co. © 2022
1980 - 2027
Total Trailers:
Underlying Replacement Demand
Fleet to eclipse 3.5M mark in 2023

12. Paul Menig
CEO
Business Accelerants

13. Sandeep Kar
Chief Strategy Officer
Noregon Systems LLC

14. Terrance Wall
Senior Manager
Maintenance Technical
Support – National Accounts
Ryder System, Inc.

15. Jeff Arledge
Director of Maintenance
J&M Tank Lines

16. Available Information
AAAAAA
AAAAAA
AAAAAA
AAA

17. Available Information

18. Available Information

19. Manufacturing—Technology—Transportation
Helping Business People Get MORE
Money from Business
Time for Life

20. • My View of the Trailer
• In the First
• 25 years
• In the Industry

21. • SMART Trailer — It MUST Help the Fleet To…
Move Freight
Faster
Lower Costs
Improve
Safety
Reduce
Driver Stress
Inform
Everyone
Improve
Society
I “woke” up in 2019 — alert to injustice in trucking, especially trailers

22. • Next Generation Trailer
• TMC Information Reports
• What’s New in the Industry
• My Thoughts on Remote Diagnostics
MY PRESENTATION

23. NEXT GENERATION TRAILER

24. TMC INFORMATION REPORTS

25. 12 Trailer Rental/Lease Responders
Combined fleet
count of about
315,000 assets

26. 33 Refrigerated Responders

27. Solar Power Is Popular
• Battery power is often not enough
• High rate of adoption for solar panels on telematics
• Also lift gates and transportation refrigeration units (TRUs)
• Roof, front, or underneath?
• Front preferred

28. Standardization IS Important
• Rental/Lease fleets often have one or two
preferred trailer telematics suppliers
• If a big enough order (size/duration) will do special installations
• Requests being entertained for various sensors
• Liftgate, tire pressure, wheel ends, loaded/unloaded, temperature
• Rental/Lease fleets see standardization as a direct benefit when dealing
with so many different customers and suppliers
• Extends to data, its presentation, its analysis
• Often too much for the fleets to deal with on their own
• Several will get involved with TMC and the task forces

29. End-user Customers Are the BIGGEST
Driver of Technology
• Customer-First industry
• Options for engines, transmissions have decreased
• Options for trailers are increasing
• Early Adoption Fear
• Trailer OEM goes standard with pricing differentials

30. Upgrading Electronics in the Field is
Harder for Trailers than for Tractors
• Many more trailers
• 2.5 trailers per tractor
• Trailers Roam Free
• Over The Air software
• Hardware upgrades can be more time consuming
• Harness changes may be needed

31. 1. Solar Power
2. Standardization
3. End-user Customers
4. Upgrading Electronics in the Field
5. Electrical/Electronic Devices Fail
6. As 4G Devices Roll Out, What
about 5G?
TRAILER LEASING HIGHLIGHTS
7. Your Trailer May Not Be Where It Says It
Is
8. Fleets Don’t Use the Data Well
9. Just One Telematics Provider Preferred
10. Return On Investment Is Difficult to
Quantify
11. Refrigerated Trailer Fleets Lead in
Technology Adoption
12. GPS Is a Requirement for Trailers

32. TMC INFORMATION REPORTS

33. Much Variation in Cargo Types Needing Climate Control

34. Regulations Drive Technology Adoption
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
US & European Product Innovation
Homeland Security Requirements
FMCSA Regulations
CARB
FDA Food Safety Rules
3.0
4.2
5.2
6.8
8.7
Effect of Outside Influences
on Smart Technology Investment
Average Score Based on a Scale of 1 - 10

35. Regulations Drive Technology Adoption
• GLOBAL
• PIEK Noise
• FEDERAL—FDA, EPA, USDA, DOT
• Federal Meat Inspection Act of 1906
• . . .
• FDA Sanitary Transportation of Human and Animal Food Rule of 2018
• FLOW Freight Logistics Optimization Works
• STATE
• CARB
• National Association of State Departments of Agriculture
Paul

36. All Is NOT Lost

37. Setting the Standards

38. Seed to Fork—Pure and Fresh

39. 1. Refrigerated Trailer Age Is Younger and Fixed in Size
2. There’s Much Variation in Cargo Types Needing Climate Control
3. Regulations Drive Technology Adoption
4. All Is NOT Lost
5. Installation and Service Are Difficult to Manage
6. ROI and TCO Are NOT Straightforward
7. Information Integration Is Immensely Important
8. Setting the Standards
9. OEM—Opportunities Electrifying Manufacturers
10. Seed to Fork—Pure and Fresh
REFRIGERATED TRAILER HIGHLIGHTS

40. TMC INFORMATION REPORTS

41. • TRADE SHOWS
• IANA, NATD, TCA, IAA, NTTC TANK TRUCK WEEK, ITS
• Fluid Level Monitoring
• Lights for safety
• Digital Harnesses for trailers
• Ell electric refrigeration units
WHAT’S NEW

42. • License plate displays
• Electronic/automatic coupling
• Landing gear automation
• Replace mechanical regulator with electronic regulator for tire pressure
• Rear end lighting (flashing stop, sequential turn, ring/square, law suit,)
• High speed communications network
• “Digital” cables
• Batteries and fuel cells
• Motorized axles
• Electric refrigeration units
• Autonomous vehicles
New Technology Coming to a Trailer Near You

43. • Maintenance of the trailer
• OEE Overall Equipment Effectiveness
• Maintenance of the load
• Who is responsible for maintenance?
• Missed Opportunities
• Liability
• Location & Availability of Parts & Service
• Centralized high-tech automation for diagnostics
MY THOUGHTS ON REMOTE DIAGNOSTICS

44. Noregon

45. Connected Trailer and Connected Shop- Top of Mind
Issues
• In 1997, only approx. 2%of all repairs needed electronic scan tools and remote
diagnostics was non-existent. Today approx. 50% of all repairs are done using
scan tools and remote diagnostics is on of the fastest growing segments in
telematics and so is trailer telematics
• Technician: Tool ratio is down from 6:1 in 2016 to 3:1 today
• Average technician age is 46; Average labor rate is an all time high and so is
dwell time
• Trailers are revenue centers while trucks are cost centers- remote trailer
diagnostics is a solution that drives value in all corners of the CV industry

46. Where Do We Go From Here?
• Role of connectivity in driving trailer uptime and utilization
• Advancements in trailer diagnostics and predictive
maintenance
• Future of trailer technologies and their role in the industry

47. Panel Discussion
•Terrance Wall – Ryder
•Jeff Arledge – J&M Tank lines

48. • UNUSED

49. Joey Young
Fleet Maintenance Operations
Manager
Publix Supermarkets, Inc.

50. Panel Discussion
•Terrance Wall – Ryder
•Joey Young – Publix
•Jeff Arledge – J&M Tank lines