The document discusses the need for an e-learning platform, specifically Docebo, to train staff in diverse locations for a food and beverage chain. It highlights the benefits of blended learning approaches that include in-person instruction and e-learning to enhance staff confidence, service quality, and customer experience. Docebo offers scalable solutions with reporting, certification, and integration capabilities, helping organizations manage training efficiently and effectively, ultimately driving business success.

1. How do I train my staff,
located in several
diverse locations?
I need a technology that can
help me train teams to run a
more profitable, safe, efficient
and customer friendly
restaurant through a blended
model of in person instruction
and E-Learning.
How do I raise the quality
of my service?
I need to energize, motivate
and build confidence
throughout my staff to ensure
they deliver the expected
customer service experience,
to protect the brand name,
grow sales, and ensure loyalty
to my chain instead of
competitors’ one.
How do I cope with the
increasing demands of
content customization?
I need a solution that enables
me to build both in-house
e-learning training content and
outsourced content, allowing
me to involve subject matter
experts. Therefore, it is mission
critical for me to have courses
compliant with my needs, built
and delivered quickly and
effectively.
Docebo is your E-Learning platform "As a Service" in the Cloud.
E-Learning Business Case
FOOD AND BEVERAGE
Organization and
networking
Regional and line
managers can monitor their
areas of responsibility as
per organizational charts.
Certification
Track and create reports on
employees training results
and issue certificates upon
successful completion of
tests.
Reporting
Generate periodical reports
for managers based on
their area of interest and
curriculum.
Content Delivery
Network
With Amazon Cloud Front,
you can deliver rich media
content to a dispersed
workforce at a time of your
choosing.
Blended initiatives
Manage blended initiatives
including classroom based
training, E-Learning, and
mobile learning.
eCommerce
Set up a variety of your
preferred subscription
rules, including
eCommerce, to distribute
training catalogs to
multifaceted retail
networks.
Scalability
Ability to up-scale or
downscale user licenses
based on your actual
monthly needs.
Interoperability
Compatible with most
authoring tools and
interoperable with major
training catalogues giving
you the possibility to reuse
your entire legacy content.
Docebo lets you to deliver and manage
personalized training for your large and
dispersed communities effectively.
With Docebo’s LMS your business can
achieve significant reduction in the time and
effort required in your training process.
How do I gain an
advantage over
competitors?
I need to ensure that my
employees are well trained;
however, I am also aware
that my employees cannot
meet in the same training
venue since that would be a
huge investment in terms of
money, time, and out of job
work, without a measurable
return on investment for me.

2. ABOUT DOCEBO
Visit our website www.docebo.com
KEY FACTS
500,000 people
trained yearly
700,000 hours
of learning
delivered every year
Client operations
in more than
150 countries
Award of Excellence
SaaS LMS 2012
Best of Elearning!
Learning Portals
WatchList 2012
TrainingIndustry.com
95% client
retention
since 2005
E-Learning Business Case
With its technology, Docebo is a global E-Learning solution provider with customer operations and
partners in 29 countries, that is consistently expanding its international presence and doubling
users on quarterly base. Docebo enables companies of all sizes to plan, deliver and certify online
and classroom training activities leveraging the Amazon Content Distribution Network (CDN). The
main products (Docebo Cloud and Docebo Premium) are designed for both SMBs (Small and
Medium businesses) and Enterprises.
• Improves the process of transferring service training knowledge and enable your staffs
to serve customers more efficiently.
• Certify trainees' knowledge and provides remediation materials on demand.
• Uses the right mix of training formats to match your specific needs, and scenarios.
Effectively
• Reach your sales targets by reducing time to market for your new services, and menu
items.
• Integrate your corporate portals into one single point of access for all your training
initiatives.
• Improve your managers awareness of training needs and training outcomes.
Easily
• Deployment of new learning initiatives
• Highly efficient and effective knowledge updates, univocally
• Scalability for your learning environment as your company grows
Immediate
Why choosing an
E-Learning approach
To be able to make a difference, Food & Beverage Chains
must train people rapidly, while aligning employees’ efforts
with an overall organization's goal strategies. An E-Learning
approach means increasing the speed, and efficiency, of
learning transfer into the workplace and having your staff
ready to ensure the best in-class customer experience. A
workforce with the proper skills and level of training
proficiency, as well as those who are deeply customer -
focused, will also be able retain customers and have
employees with a high level of customer relationship skills.
This is an important feature of training and especially important
feature to service based industries.
Why choose Docebo as
your E-Learning Platform?
Docebo is synonymous with solution management and
great business value. At Docebo we reduced total cost
of ownership and pride ourselves on rapid
implementation.The Docebo LMS delivers
development and implementation training for HACCP
Food Safety management and is in compliance with
national and international trading regulations.
Adopting Docebo as your learning platform enables
you to: