It's official: you can use DITA for e-learning content. So all the benefits you get in Techpub extends to training: reuse, consistency, localization cost cutting, customizing, versioning. Companies are still waiting to jump on the bandwagon. We look at the processes and features, both current and to come.

1. Is it time to switch
my e-learning to
DITA?

2. Summary
Experts for your global reach 2
TechPub and Training content processes
Their requirements
DITA could be the solution
Where do we stand?

3. TechPub and Training silos
Both aim at conveying knowledge
Experts for your global reach 3
Tech Pub
High level of detail
 instant problem
solving
Task-oriented
Training
Information retention
Objective-oriented

4. Why are they far apart?
TechPub reports to Engineering
Standardized processes
Training reports to H.R., Sales or Marketing
– More creativity, more crafted content
– Lower accountability
 No shared processes or technology
Experts for your global reach 4

5. The Tech Pub DITA Process
Major benefits:
– Cut costs:
• Higher re-use
• Decrease localization costs
– Improve User Experience
• Customized information
• Dynamic delivery
Experts for your global reach 5
Management PublishingAuthoring Delivery

6. Training processes
Formal training:
– Instructor Led Training (ILT)
– E-Learning
Informal training
– Social learning
– On-the-job training, coaching by peers
Major trends:
– ILT  e-learning
– Efficiency of knowledge retention
– Rich media
Experts for your global reach 6
Blended Learning

7. Training processes
Creation Tweaking
Slides &
Supporting
material
DeliveryManagement
Storyboard
LMSScorm or
xAPI object
Authoring
or LCMS and/or DAM
I.L.T.E-Learning

8. Requirements
Attractive and effective content
– Rich media, Augmented Reality
– High interaction
Content accuracy and consistency
– Content re-use and interoperability
– Inherit content from TechPub
– Share content with TechPub
Agility
Localization process and assets re-use
Experts for your global reach 8

9. Requirements
Customize learning according to
– Location and country
– Product Version
– User profile
Efficient delivery methods
– Learning path
– Compliance
– Mobile learning
Experts for your global reach 9

10. How TechPub and Training collaborate
Training inherits content
Techpub content is re-used in Training
content:
– Either manually or through XML transformations
– Graphics
No content update
No collaboration
Experts for your global reach 10

11. All content processes
Publishing DeliveryAuthoring
Tech.Pub.
Slides
Supporting
material
Storyboard
LMS
Scorm or
xAPI
object
Authoring or
LCMS and/or DAM
I.L.T.DigitalLearning
Graphics
Management

12. How TechPub and Training
can share content
Common content management
– Strategy and planning
– Information model
Experts for your global reach 12
TechPub
Issues
Training
Tasks
Graphic Videos
Glossary
Concepts
References
Processes
Learning
Objective
Assessment
Exercise

13. DITA 1.3
DITA 1.3
– Approved on Dec. 2016
– Supported by Authoring, CMS and Publishing tools
Main additions
– Enhancements:
Tables , Troubleshooting, MathML, Scoped Keys
– Improved support for Learning and Training
specialization
Learning and Training (L&T) Sub-Committee
Experts for your global reach 13

14. Is DITA 1.3 the Solution?
Attractive and efficient content
Accurate and consistent content
Localization process and assets re-use
Agility
Learning customization
Efficient delivery methods
Efficient authoring tools
Experts for your global reach 14

15. DITA single sourcing
Experts for your global reach 15
Creation PublishingManagement
I.L.T.
Slides
Supporting
material
Delivery
Tech.Pub.
Scorm or
xAPI
DigitalLearning
LMS

16. What is implemented so far
Learning and Training specialization
– Available since 2008
– Promoted and implemented by large corporations
Companies Using DITA L&T
• SAP
• Kaplan Professional Education
• Gazmetro
• IBM
• Ericsson
• Others?
Experts for your global reach 16

17. What is missing
Time and maturity:
– Awareness, ROIs, Architects…
– References
Authoring tools:
– Better rich media integration
– Learning content support
– Easier to use by non-experts
CMS
Rich media management closer to Digital Asset
Management
Experts for your global reach 17

18. Main gap: Publishing
Supporting material
I.L.T.
– Create slides
– Tweak slides
E-learning
– Publish Digital Learning Modules in an LMS
– Dynamic learning delivery
Experts for your global reach 18

19. Create slides
For Instructor-Led Training
Current
– PDF : Static, landscape
– HTML: Browser Display
Work in Progress
– PPTX: PowerPoint "real" slides
Experts for your global reach 19

20. E-learning generation
SCORM
– Standard for managing and tracking e-learning courses in
an LMS
– Not fully implemented or consistently followed, especially
in open source LMSs (Moodle)
– Potentially replaced by Experience API (XAPI)
XAPI (aka TinCan)
– Standard for managing and tracking learning of any kind
in an LRS (Learning Record Store)
– Any activity, whether formal learning, on-the-job, or
reading a help topic, can be recorded and tracked
Experts for your global reach 20

21. DITA to e-learning Transform
OLD DITA2SCORM transform
Largely custom development
Not publicly available
Little demand
Experts for your global reach 21

22. Example custom development
SCORM “wrapper” built on oXygen Webhelp
Limited SCORM-compliant tracking
– Start/stop entire course
– Results of quizzes
Controlled internal navigation
Uses appealing and effortless oXygen skins
Experts for your global reach 22

23. Dynamic delivery
SCORM for L&T = PDF for TechPub
10 languages* 20 models* 3 skills levels = 600
Overall volume : 24 GB
– Typical Module size 40 MB
– 20 minutes with 4' Low def. video in SCORM 1.2
The answer for TechPub is dynamic publishing
It will be the same in L&T:
– On Demand creation of HTML5 xAPI compliant module
– Dynamic SCORM modules
Experts for your global reach 23

24. Conclusion
DITA is the right choice for L&T If you have a
unified content strategy
Growing awareness, expertise and references
Technology vendors are working on the
support
The L&T industry is lacking a standard…which could be DITA
Experts for your global reach 24

25. Experts for your global reach 25
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