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Why Customer-Driven Content is the Gold Standard for Documentation
Just Enough XMetaL
Cheaper, Faster, Better DITA Implementations, Part 2
Cheaper, Faster, Better DITA Implementations, Part 1
Beyond the Book and the Class: Using DITA for Training & Support
How to Get Started with a Cross Functional Approach to Content Management - The Complete Project Lifecycle
Extending the Value of Structured Content Across the Customer Lifecycle