The document summarizes the Digital University 2010 White Paper presented at the University of Salamanca in 2008. It proposes a new model for universities in the digital age, focusing on internationalization, flexibility, distance learning, excellence, quality, and transparency. The model emphasizes technology, services, management, and interoperability across functional areas and interfaces. It aims to adapt Spanish and European universities for the digital world and knowledge society.

1. Annual Members`Meeting
Berlin, Germany, December 2nd 2008
DIGITAL UNIVERSITY 2010 WHITE PAPER
FRANCISCO JOSÉ GARCÍA PEÑALVO
TECHNOLOGICAL & ACADEMIC COMMITTEE MEMBER
UpdatedSeptember2015

2. 2
Summary
1. Introduction
2. Digital University 2010 White Paper
3. Digital University 2010 Reference
Model
4. Conclusions

3. 3
1. INTRODUCTION

4. 4
Digital Era
• In the beggining of the 21th
Century we are in a digital
society first stage
• We are in a trasformation
time
• Risks must be managed
– Day by day operation
– Change resistance

5. 5
New rules
• Services are the
business center
• Flexibility
• Distance and time
difference are not
relevant
• Information and knowledge will be
where activity requires them

6. 6
Motivation
• Higher Education must be adequate and
integrated with the digital world
• A higher education organization should offer
its services through telematic media, in
order to
– Be a higher education and research leader
– Speed up its operating processes
– Remove every accesibility barrier

7. 7
Context
• Economic and politic connotations
– Digital economic based on knowledge
• Legal connotations
– European and local country laws and
guidelines
• Academic connotations
– European space for higher education

8. 8
2. DU 2010 WHITE PAPER

9. 9
Presentation
• Digital University 2010 White Paper
§ Presented at the Salamanca University, October 2nd 2008
§ Made by
§ Alcalá University, Carlos III University, Castilla-La
Mancha University, Rey Juan Carlos University, La
Rioja University, Salamanca University, Seville
University & Valladolid University
§ Banco Santander, Telefónica, Universia & OCU

10. 10
What is the DU2010 White Paper?
The Digital University 2010 White Paper is the result of a
collective discussion between universities and enterprises about
the technological transformation that Spanish (European)
University must tackle due to the goals and challenges from the
European Space for Higher Education

11. 11
DU2010 White Paper Structure
DU
2010
GLOBAL
MODEL
UNIVERSITY
MISSIONS
F
U
N
C
T
I
O
N
A
L
A
R
E
A
S
TEACHING
RESEARCH
THIRD
MISSION
MANAGEMENT
ECONOMICAL-­‐FINANCIAL
AND
HUMAN
RESOURCES
MANAGEMENT
ACADEMIC
AND
RESEARCH
MANAGEMENT
T
R
A
N
S
V
E
R
S
A
L
S
V
I
E
W
S
INFORMATION & SERVICES ACCESS
IST MANAGEMENT & GOVERNMENT
KNOW HOW & KNOWLEDGE
MANAGEMENT
INTEGRATED DASHBOARD &
QUALITY

12. 12
Chapter Structure
STRATEGIC FRAMEWORK
FUNCTIONAL IMPACTS
TECHNOLOGICAL REQUIREMENTS
BEST PRACTICES
SUMMARY

13. 13
Academic & Technological Committee
Chairman: Mario Piattini Velthius UCLM Technology and Information Systems Full Professor
Ángel Sánchez Temprano UAH Computer Science Director
José Manuel Torralba Castelló UC3M Materials Science & Enginnering Full Professor
José Luís Moraga Alcázar UCLM Manager
Eugenio Fernández Vicente URJC Computer Science Director
Eliseo Vergara González UR Infrastructure & New Technologies Vice-chancellorship
Francisco José García Peñalvo USAL Technological Innovation Vice-chancellorship
Juan Camarillo Casado USE Digital University Director
Rubén Lorenzo Toledo UVa Telecommunication Dean
Alfredo Albáizar Fernández Santander Santander Universidades Director
Antonio Castillo Holgado Telefónica Competitive Intelligence General Subdirector
David Álvarez Ramos OCU OCU Group Technology Director
Project Leader: Jaime Laviña Orueta Freelance Consultor
Technical Coordination: Laura Mengual Pavón OCU Group Studies, Planification & Quality Director

14. 14
3. DIGITAL UNIVERSITY 2010
REFERENCE MODEL

15. 15
General Strategy
• Internationalization and integration in the higher education commun
spaces
• More connection with the working mechanism
• Improvement of the knowledge transfer channels
• Searching of the academic and research excellence
• Achievement of high quality levels
• Performance of the European current legistlation
• Full transparency, accountability and optimizing the management of
public and private funds
• Change of the educative methodology paradigm

16. 16
A new environment for University
• Globalization and internacionalization
ESPACIO COMÚN
CANADÁ, EEUU, MÉXICO
ESPACIO IBEROAMERICANO
DE EDUCACIÓN SUPERIOR
ESPACIO COMÚN
ASIA PACÍFICO
(AUSTRALIA, NUEVA ZELANDA,
INDIA, SINGAPUR, CHINA
ESPACIO EUROPEO DE
EDUCACIÓN SUPERIOR (EEES)
ESPACIO COMÚN
DE EDUCACIÓN SUPERIOR
DE AMÉRICA LATINA, EL CARIBE
Y UE (ALCUE)
ESPACIO COMÚN
CANADÁ, EEUU, MÉXICO
ESPACIO IBEROAMERICANO
DE EDUCACIÓN SUPERIOR
ESPACIO COMÚN
ASIA PACÍFICO
(AUSTRALIA, NUEVA ZELANDA,
INDIA, SINGAPUR, CHINA
ESPACIO EUROPEO DE
EDUCACIÓN SUPERIOR (EEES)
ESPACIO COMÚN
DE EDUCACIÓN SUPERIOR
DE AMÉRICA LATINA, EL CARIBE
Y UE (ALCUE)
European Space for Higher
Education (ESHE)Common Space for Canada,
USA, Mexico
Iberoamerican Space for
Higher Education
Common Area in Higher
Education Latin America and
The Caribbean – The European
Union (ALCUE)
Common Area Asia-Pacific
(Australia, New Zealand,
India, Singapore, China)

17. 17
Technology
• Technology is a fundamental key in the
21st Century University
– Web & Web 2.0
– Service Oriented Computing (SOC) &
Business Process Management System
(BPMS)
– Document management & XML
– Workflow Management Systems (WFMS)
– Datawarehouses & datamining
– Enterprise Resource Planning (ERP)
http://www.wordle.net/

18. 18
DU2010 Model
Strategic
Direction
&
IST
Government

19. 19
DU2010 Model

20. 20
DU2010 Model
La
Universidad
Digital
de
2010
IST
MANAGEMENT
Continuity Management
……
Software
Configuration
Management
Availability
Management
Problem
Management
Security
Management
Capacity
Management
ERP
Academic
Managament CRMEconomic
Managament
Human
Resources
Management LMS/CMS
……
Research
Management
BUSINESS
SERVICES
Teaching
Teacher/Student
interaction
Contents
eLearning
Research Extension Economic
&
HR
Management
Knowledge
ManagementAcademic
&
Research
Mng.
ERP
TelematicServices
……
Integrated
Dashboard
&
Quality Student
Relationship
Mng.
(SRM)
Prospective
Students,
Enterprises,
Current
Students,
Faculty,
Staff,
Leadership,
Society,
Alumni,
Institutions,
Foundations,
Centres,
Administration,
Visitors…
INTER-­‐
FACES
Web
Portal
INTEROPERABILITY
WITH
ORGANIZATIONS
&
SERVICES
Multi-­‐channel
Helpdesk
……
.
.
.
Collaboration
Virtual
Communities
Publication
Service
.
.
.
Transfer
Spaces
Cooperative
Spaces
Electronic
Spreading
.
.
.
Teacher/Student
interaction
Contents
eLearning
.
.
.
Requests
Consultations
Processing
.
.
.
Academic
Organization
Portfolio
R&D
Infrastructures
.
.
.
Repositories
&
web
publication
LRC
/
Library
Data
analysis
.
.
.
Tracking
and
assessment
Decision
Making
Measurement
.
.
.
Employment
bureau
Recruitment
Graduate
tracking
.
.
.
Virtual
Campus
Strategic
Direction
Portal
Other
Web
Portals
CHANNELS
Student
card
Digital
TV
……
SMS
IP
Telephony
eMail

21. 21
4. CONCLUSIONS

22. 22
Conclusions
• A University new model is being
constructed. Some keys
– Technology is not an expense, it is a distinctive
element
– Lifelong learning
– Education goes beyond of the classroom limits
– University rivals in a globalized
– University must be a partnership of the Society

23. 23
Conclusions
“The growth of Knowledge Society depends of
new knowledge creation, the transmission of this
knowledge through education and training and
also knowledge spreading through the IST”
(European Commission)
Redesign of functions and tasks, change in
aptitudes and education
Improvement of the efficiency and the
externalization possibility

24. 24
Conclusions
In line with the
organization's vision
Investment in IST
infrastructure
Strong implication of the
University leadership
Better IST
government

25. 25
Conclusions

26. 26
Conclusions

27. 27
References
• Berlanga, A. J., García-Peñalvo, F. J., & Sloep, P. B. (2010). Towards
eLearning 2.0 University. Interactive Learning Environments, 18(3), 199-201.
doi:10.1080/10494820.2010.500498
• García-Peñalvo, F. J. (2005). Estado actual de los sistemas E-Learning. Teoría
de la Educación. Educación y Cultura en la Sociedad de la Información, 6(2)
• García-Peñalvo, F. J. (Ed.). (2008). Advances in E-Learning: Experiences and
Methodologies. Hershey, PA, USA: Information Science Reference (formerly
Idea Group Reference).
• García-Peñalvo, F. J. (2008). Docencia. In J. Laviña Orueta & L. Mengual
Pavón (Eds.), Libro Blanco de la Universidad Digital 2010 (pp. 29-61).
Barcelona, España: Ariel.
• García-Peñalvo, F. J. (2011). La Universidad de la próxima década: La
Universidad Digital. In C. Suárez-Guerrero & F. J. García-Peñalvo (Eds.),
Universidad y Desarrollo Social de la Web (pp. 181-197). Washington DC,
USA: Editandum.
• García-Peñalvo, F. J., García de Figuerola, C., & Merlo, J. A. (2010). Open
knowledge management in higher education. Online Information Review,
34(4), 517-519.

28. 28
References
• García-Peñalvo, F. J., García de Figuerola, C., & Merlo, J. A. (2010). Open
knowledge: Challenges and facts. Online Information Review, 34(4), 520-539.
doi: 10.1108/14684521011072963
• García-Peñalvo, F. J., & Rivera, S., M. (2009). Digital University 2010. In J. R.
Canay, J. Franco, & P. J. Rey (Eds.), EUNIS 2009. IT: Key of the European
Space of Knowledge. (Santiago de Compostela, Spain, June 23rd - 26th,
2009) (pp. 32). Santiago de Compostela, Spain: Universidade de Santiago de
Compostela Publicacións.
• García-Peñalvo, F. J., & Seoane Pardo, A. M. (2015). Una revisión actualizada
del concepto de eLearning. Décimo Aniversario. Education in the Knowledge
Society, 16(1), 119-144. doi: http://dx.doi.org/10.14201/eks2015161119144
• Laviña Orueta, J., & Mengual Pavón, L. (2008). Libro Blanco de la Universidad
Digital 2010. Barcelona, España: Ariel.
• Llorens, F. (2011). La biblioteca universitaria como difusor de la innovación
educativa. Estrategia y política institucional de la Universidad de Alicante.
Arbor, 187(Extra_3), 89-100.
• Llorens, F. (2014). Campus virtuales: De gestores de contenidos a gestores
de metodologías. RED, Revista de Educación a Distancia, 42, 1-12.

29. 29
References
• López, C., García-Peñalvo, F., & Pernías, P. (2005). Desarrollo de Repositorios
de Objetos de Aprendizaje a través de la Reutilización de los Metadatos de
una Colección Digital: De Dublin Core a IMS. RED. Revista de Educación a
Distancia, IV(Número monográfico II). Retrieved from
http://www.um.es/ead/red/M2
• Negroponte, N. (1995). Being digital. New York: Vintage Publishing.
• Piattini Velthuis, M., García-Peñalvo, F. J., & Laviña Orueta, J. (2008). Libro
Blanco UD 2010. In J. Á. Velázquez Iturbide, F. J. García-Peñalvo, & A. B. Gil
González (Eds.), Actas del X Simposio Internacional de Informática Educativa
- SIIE’08 (Salamanca, España, 1-3 de Octubre de 2008). Salamanca, Spain:
Ediciones Universidad de Salamanca.
• Ramírez Montoya, M. S. (2015). Acceso abierto y su repercusión en la
Sociedad del Conocimiento: Reflexiones de casos prácticos en Latinoamérica.
Education in the Knowledge Society (EKS), 16(1), 103-118. doi:
http://dx.doi.org/10.14201/eks2015161103118

30. 30
References
• Suárez Guerrero, C., & García Peñalvo, F. J. (Eds.). (2011). Universidad y
Desarrollo Social de la Web. Washington DC, USA: Editandum.
• Toffler, A., Toffler, H. (2006) La Revolución de la Riqueza. Barcelona: Debate
• Uceda, J., Barro, S., Llorens, F., Franco, J., Fernández, A., Fernández, S.,
Rodeiro, D., Ruzo, E., Canay, J. R. (2008) Las TIC en el Sistema Universitario
Español (2008): Evolución. UNIVERSITIC 2008. Madrid: Conferencia de
Rectores de las Universidades Españolas (CRUE)

31. Annual Members`Meeting
Berlin, Germany, December 2nd 2008
DIGITAL UNIVERSITY 2010 WHITE PAPER
FRANCISCO JOSÉ GARCÍA PEÑALVO
TECHNOLOGICAL & ACADEMIC COMMITTEE MEMBER
UpdatedSeptember2015