Digital transformation through unified operation can help water utilities improve sustainability, resilience, and efficiency. Key benefits include breaking down data silos, predictive operations and maintenance, analytics-based energy management, and maximizing existing assets. Challenges to digital transformation include lack of leadership commitment, organizational silos, and lack of trust in technology solutions. A unified operations approach integrating EcoStruxure solutions can provide benefits like remote monitoring and control, predictive analytics, digital twins, and end-to-end enterprise visibility.

1. Digital Transformation for Sustainability & Resilience in
Water Utilities via Unified Operation
Shan Subramaniam
Sustainability
Efficiency
Resilience

2. COVID-19
has not
changed
the real
priorities
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Climate Change
Consumer-Centric Business
Digital Revolution
Water Resources Management
Water Circularity

3. The World is Changing
The 3 technology
trends that are
shaping the industry:
Connected working,
data-driven insights
Sustainability
driven by digital
Getting the most out
of the cloud
The 5
characteristics of
the Future
Industrial
Enterprise:
Operationally agile
and resilient
Adaptive and
autonomous
Empowered
Connected
Worker
Reliable and
safe
Focused on
sustainability

4. Digital Transformation for Sustainability & Resilience in WWW
Break data silos
Business processes
Predictive & remote O&M
Non-revenue water
Analytics-based energy management
Digital technologies can play a major role in
helping the water market reduce constraints
moving forward (Cognizant 20-21 Insights, 2020)
Workforce development
Innovation culture
Remote everything
Corporate brand
Customer experience
Maximize existing assets
Data driven models
Predictive & analytics management
Assets
Operations
Resources
People

5. Internal
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Challenges facing Digital Transformation
What is preventing Water Industry from accelerating faster?
Leadership
commitment
Organizational
siloes
Lack of
coordinated
strategy
Underestimating
change management Supply chain and
procurement
practices
Organizational
culture
Lack of trust in
technology
solutions

6. Resilience
Remote Everything
Efficiency
Sustainability
COVID-19
accelerator
of Digital
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7. Remote Everything
Augmented Reality
Remote Unified
Operation Center
Unmanned Operations
Digital Training
Collaborative Design
Advisor
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8. Integration for more efficiency
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EcoStruxureTM
Building
EcoStruxureTM
Plant
EcoStruxureTM
Machine
EcoStruxureTM
Grid
EcoStruxureTM
Power
EcoStruxureTM
Data Center
Water Resource WasteWater Networks
Water Treatment Water Networks WasteWater Treatment
Connected Products
Edge Control
Apps, Analytics & Services
End
to
End
Cybersecurity
Cloud
and/or
On
Premise
for Water & Wastewater

9. Internal
Proactive, analytics-
based power
management system
Condition based
maintenance & decision
support
Plant Energy
Performance
Asset Performance
Management
Augmented reality (AR)
for workforce
empowerment
360° Digital Twin
Improving Asset &
Operation Lifecycle
Smart Plant
(Digital Plant)
Water network
management (real-time
Digital Twin)
Advanced Analytics,
Process Control &
Optimization
Pump station
performance
management
Digital Transformation: solutions in Water Utilities’ operation
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Electrical system

10. End-to-end enterprise visibility
across engineering & operations
Enhanced layers of intelligence that ensures
data works in service of organizational goals
Unified Operations
Unifying operations - convergence of IT, OT & ET

11. Unifying Operations for Water & Wastewater
© 2021 AVEVA Group plc and its subsidiaries. All rights reserved.
• Water Operations
• Sewer Operations
• Health & Safety
• Power Distribution & Backup
• Building Management System
• Asset Management
• Advanced Metering (AMI)
• Laboratory Information Management
• Leak Detection
• River / Flood Management
• Service Vehicle Management
• GIS Systems
• Government Systems
• Weather
• Air Quality
• Customer Billing
• Security Cameras & Access
• Emergency/Crisis Response
Predictive, Not Passive
Swap crisis mitigation for active risk
management by spotting problems before they
occur
Transparent & Collaborative
Full visibility of data, no more silos, working
together on a single version of the truth
Operationally Useful
Seamlessly integrates with all operational
systems to deliver faster, better, more efficient
decision making
Agile & Responsive
Make faster, more informed decisions, speed
crisis response & maximize performance
opportunities
Fully Compatible
No need to rip & replace thanks to
vendor-agnostic technology
Unique 360° view of asset & operations life cycle

12. System of Systems Approach
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On-Premise or Cloud
Potable Water Systems,
Non-potable Systems
Third-party Databases,
Weather, Government
Advanced Metering,
Financial, ERP
Maintenance, EAM,
CMMS, Connected
Worker
Power, Lighting, Cameras,
GIS Asset Mapping
Ensure Compliance Maintain Uptime Mitigate Costs Manage Complexity

13. © 2021 AVEVA Group plc and its subsidiaries. All rights reserved.
Other Data
Systems
Financial &
Business
Engineering
Information
Scaling beyond traditional operations control
Enterprise visualization
• High-level perspective
• Consolidated content
• Enriched data in context
• Connected workforce enablement
• Operating environment for decisions
Operations
Control
Data
Management
Weather
Facility 1
Facility 4
AI/ML 3D Models
Maintenance
Instrumented
Assets
Wider information in context to operations
Non-Instrumented
Assets
Facility 2
Facility 3

14. Internal
Monitoring & Control Predictive Operations Analytics, ML/AI Digital Twin

15. • Internal
Data Sources - Digital Thread of asset for information mastery across asset lifecycle
OPERATIONAL EFFICIENCY
PROCESS
ANALYSIS
OPERAIONAL
PERFORMANCE
PROCESS
OPTIMIZATION
PRODUCTION
OPTIMIZATION
ASSET
REALIABILITY
ASSET
MAINTENANCE
HEALTH
AND
SAFETY
ENGINEERING EFFICIENCY
DESIGN
ENGINEEER
BUILD
COMMISSION
MODERNIZE
&
UPGRADE
RETIRE
Design, Engineer & Build Operate & Maintain
DIGITAL TWIN
Industrial Information Integrity (Enterprise-wide governance for compliance, consistency and completeness)
Drawings Images
Documents
Spreadsheet 3D Model Laser Scan Maintenance
Data
Inspections
Data
Other Data
Plant Real-time
data
Engineering Information
Management
Operations Information
Management
Transactional Information

16. © 2021 AVEVA Group plc and its subsidiaries. All rights reserved.
Nava Raipur partners with AVEVA
for a world-class greenfield smart
city to improve quality of life and
city resilience
Centralized command center monitors,
controls and optimizes the performance
of disparate operational systems
Real-time visualization of critical
infrastructure across the city with over
100K+ data points
Manage supply and demand for crucial
civic services

17. © 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
Naya Raipur Development Authority
• Challenges
• Rapid urbanization creating severe pressure on city resources
• Unequal distribution of city resources causing lack of social inclusion
• Livability challenges for citizens related to environmental sustainability
• Inefficient city operations creates citizen frustration
• Solution
• Leveraged System Platform, InTouch HMI, and Workflow to create an integrated command and
control centre
• Integrated grid, water, building, street lighting, rapid transport, CCTV, e-governance, energy
management and city help desk applications
• Results
• Integrated Smart City Platform Developed and Deployed
• Well satisfied customer with a solution of which they feel proud
• Created a Live Reference for other cities pursuing a similar Smart City initiative as part of a
government mandate
• Developed technical and domain knowledge
• Ready template for future deployments
India’s First Green Field Smart City
Extremely well conceptualized,
planned & executed. Naya Raipur will
enable Chhattisgarh to
technologically leap frog with its state
of the art Central Command Centre.
The infrastructure created is world
class. The city is futuristic.
“
“
Built to accommodate
5.6 million
residents by 2031
1 Control Center
for multiple infrastructure
systems throughout the city
100K+ I/O Points
intergrated to achieve system
Video

18. AVEVA’s Unified Operations Center
helps create blueprint in
sustainable smart city innovation
Kohima Smart City
Integrated cross-city command center and
technology platform optimizing the
management and efficiency of the city’s
smart services
Deployed remotely to manage traffic,
energy consumption using smart street
lighting, city pollution monitoring and
public address system
© 2021 AVEVA Group plc and its subsidiaries. All rights reserved.