A presentation to support a seminar we run helping business and HR professionals understand the value that social technologies can bring when it comes to good business and people practices.

1. Digital Talent & Social HR:
Socialising HR
Giles O’Halloran - go2-work

2. Socialising the Session ...
Keep your devices on
Open your social profiles
Use the following:
#go2turningfactor
@TurningFactor
@go2_work
@GilesOHalloran
We practice what we preach … and socialise learning

3. Define what social HR can be
Showcase real examples
Share ideas and solutions
Make social a reality for HR
Aims:

4. HR/Talent/Recruitment Professional
Columnist/Blogger - The World of Work
Not a Social Media Expert but an Enthusiast
Don’t know everything but know my network
What do I do…?
Individual Coaching
CVs/LinkedIn/Interviews/Networking
Organisational Consulting
HR Strategy/Talent, Outplacement, Social HR
HR Coaching/Mentoring
Social
Linkedin (2.6K + 6K Group) “All Star”
Twitter (2K) + 16th - “Top 100 HR Experts”
Who is this Giles ..??

5. “ ...The future is already here, it’s not very evenly distributed.”
- William Gibson, 1993
“2/3rds of the value creation opportunity afforded by social technologies lies in
improving communications and collaboration within and across enterprises.”
- McKinsey, 2012
Key Thoughts to Consider ...

6. … Is it just a fad?
… Is it a waste of time?
… Is there any real value?
Let’s capture some initial thoughts
What is Social Technology?

7. Wikis
BlogsNetworks
Chat
Forums
Social Tech = 3 Rules: (McKinsey, 2012)
- Enabled by IT
- Provide distributed rights - create/edit/share
- Enable distributed access
Social
Tagging
BBS
Microblogs

9. The Future of Work - Working Now
https://www.youtube.com/watch?v=h4riX3YPJFo

10. It’s not a fad and it’s not going away
Work is becoming more digital, interactive + evolving
Social technology can be a real benefit vs. just a risk
Creating chat in the organisation is not a business killer
Social technology = not just just for knowledge workers
Let’s Challenge the Chatter!

11. SOCIAL = Power + Impact
● Empowers
● Organises
● Networks Knowledge
● Connects Talent
● Crowdsources
● Engages People
● Obama Election
● Arab Spring
● Expenses Scandals
● Tsunami Crisis
● Unilever R&D
● IBM

12. One idea of how Social HR could look like ….

13. Social Resourcing
Social Learning
Social Performance
Social Working
Social Engagement
Social HR = creating Digital Talent

14. Social Resourcing
Social
Networks
Private
Networks
Alumni
Work Brokerages
Employees
Micro-Workers
Freelancers
Temps
FTCs
FTE
Contractors
Business
Networks
PartnersSuppliers
Volunteers
Organisation
Profiles

15. Social Resourcing Platforms

16. Social Learning
MOOCs
P2P
Self Directed
Micro-Learning
OTJ
Learning Apps
Webinars
e-Learning
Blended Learning
Crowdsourcing
Gamification
Shared Learning
Knowledge Worker - Learning Worker - Interaction Worker
Learns + Teaches = at will + simultaneously
Paedagogic
70:20:10 Learning Model?

17. Social Learning Platforms
NETWORKSMOOCs SOFTWARE

18. Social Performance Traditional? 360? P2P? Paper? HRIS?
….Cycles? Reviews? ...etc
LIKE
SHARE
COMMENT
FAVOURITE

19. Social Performance
Individual - Team - Function
Constant - Real Time
Adaptive + Integrated
Transparent + Data Rich

20. Social Working
Virtual Workplace - Mobile/Time
Access/Download - Anywhere
Matrix/Adaptive Teams
Customise + Create = Flexibility
Self Organises + Delayers
Networks Knowledge/Skills
Profiles Talent + Teams
Interactive Working = Engaged
Builds Virtual Communities
SUCCESS =
1. Share knowledge/experience
2. Get tasks done on time
3. Work as teams + with clients

21. THE FUTURE OF EMAIL…?

22. Social Engagement Individuals - Teams - Organisations = as one
Connect strategy to action - makes it happen
Creates communities that drive commitment
Comment + Input + Listen = Valued Colleagues
Delayer + Breaks down communication barriers
Creates an adaptive + learning organisation
Shares the positives + pain of change

23. So what HR …?
RISKS
Fear of change/unknown
Generational gaps?
Exec commitment
Management delayering
Transparency & Reputation
Maintaining momentum
Employees wasting time
Not doing it ….

24. So what HR …?
ROLES
Facilitators/Orchestrators
Community Managers
Talent Connectors
Organisational Ambassadors
Mediators & Mentors
Create/Collate/Curate
Organisational Knowledge
Employee Lifecycle Support

25. The Future of Work - Work 2.0
https://www.youtube.com/watch?v=qVkAGTJq_-Q

26. The Future ….Virtual Working Worlds
Social Tagging
Virtual Education
Avatars
Virtual Workspace
Cognitive AssistantsSocial Data Aggregators
Social Unions
Neo Guilds
Talent Brokers
SocialNets
Human Resources
=
Human Relations

27. And Finally ...
Perry Timms @PerryTimms Jun 4
@GilesOHalloran #SocialHR = using connecting technologies that
link people + information flows, to create energy & wisdom to
"do" better HR……”
“Disruption as usual - the next big thing …
will be a million small things ….”
- Perry Timms, CIPD - Social Lead

28. Thank you for listening …

29. Digital Talent & Social HR:
Socialising HR
Giles O’Halloran - go2-work