Happiest Minds implemented web-based solution for enrollment & onboarding of clubs’ on social platform, developed marketing platform via email/sms for end customers and executed social media connect & sentiment analysis for social media information
The trend of selecting a single technology provider has changed. Today, brands work with numerous providers that each contributes to the brand’s intelligence framework.
Synerise is an AI growth cloud that consolidates customer data from different channels into unified customer profiles that are updated in real time. This allows companies to create personalized marketing campaigns across channels at scale. By removing financial and technological barriers, Synerise aims to democratize AI and level the playing field for small and medium businesses. The platform collects data from multiple touchpoints, analyzes customer interactions, provides real-time segmentation, automates marketing campaigns, and sends personalized messages to customers.
A Digital Experience Platform (DXP) is an integrated set of technologies that supports the composition, management, delivery, and optimization of contextualized digital experiences across multiple channels. It aims to meet the needs of developers in creating flexible content types and APIs, marketers in personalizing content and optimizing experiences, and managers in coordinating work and controlling access. While some DXP features like APIs and analytics integrate well with WordPress, it lacks consistent tools for experiences across contexts and channels out of the box compared to dedicated DXPs. The advent of DXPs poses a challenge for WordPress to provide more robust user and admin experiences.
7 Steps To Connect With Customers Across Multi-channel RetailPimcore
Successful multi-channel retailing is essential to ensure excellent shopping experiences for customers. Check out some key steps to get ahead in multi-channel retail. Learn more about Pimcore PIM solution for retail, https://pimcore.com/en/lp/pim-for-retail
Beyond websites: A Modern Digital Experience PlatformPhase2
1. The document discusses key trends in digital customer experience including the rise of omnichannel experiences, growth of marketing technology, and importance of digital transformation.
2. A key point is that customers want digital experiences to meet them on their own terms across different channels like mobile and social media.
3. The document also notes that customer experience is proving to increase loyalty, revenue, and lifetime customer value, but that brands often have an incomplete view of their customers.
Phase2 is a digital experience agency that crafts exceptional digital experiences for healthcare partners to deliver business results and brand loyalty. They help align teams, build the right platforms, and make real connections between organizations and customers through design, user experience, content strategy, and other services. Their work transforms digital patient and customer experiences through personalized, integrated experiences across multiple touchpoints that streamline processes and engage audiences.
The document discusses creating a modern digital experience platform to deliver a seamless customer experience across channels. It highlights that customer expectations are driving the need for engagement on multiple channels. While most brands believe they understand customers, far fewer customers actually feel understood. The document then outlines key components of a digital experience platform, including understanding customers through personas and journey maps, orchestrating customer journeys in real-time, and using a middle layer like GraphQL to connect various systems and data sources. It discusses approaches like using Drupal as the CMS and integrating design systems, as well as challenges around integrating different technical systems to deliver omnichannel experiences.
The trend of selecting a single technology provider has changed. Today, brands work with numerous providers that each contributes to the brand’s intelligence framework.
Synerise is an AI growth cloud that consolidates customer data from different channels into unified customer profiles that are updated in real time. This allows companies to create personalized marketing campaigns across channels at scale. By removing financial and technological barriers, Synerise aims to democratize AI and level the playing field for small and medium businesses. The platform collects data from multiple touchpoints, analyzes customer interactions, provides real-time segmentation, automates marketing campaigns, and sends personalized messages to customers.
A Digital Experience Platform (DXP) is an integrated set of technologies that supports the composition, management, delivery, and optimization of contextualized digital experiences across multiple channels. It aims to meet the needs of developers in creating flexible content types and APIs, marketers in personalizing content and optimizing experiences, and managers in coordinating work and controlling access. While some DXP features like APIs and analytics integrate well with WordPress, it lacks consistent tools for experiences across contexts and channels out of the box compared to dedicated DXPs. The advent of DXPs poses a challenge for WordPress to provide more robust user and admin experiences.
7 Steps To Connect With Customers Across Multi-channel RetailPimcore
Successful multi-channel retailing is essential to ensure excellent shopping experiences for customers. Check out some key steps to get ahead in multi-channel retail. Learn more about Pimcore PIM solution for retail, https://pimcore.com/en/lp/pim-for-retail
Beyond websites: A Modern Digital Experience PlatformPhase2
1. The document discusses key trends in digital customer experience including the rise of omnichannel experiences, growth of marketing technology, and importance of digital transformation.
2. A key point is that customers want digital experiences to meet them on their own terms across different channels like mobile and social media.
3. The document also notes that customer experience is proving to increase loyalty, revenue, and lifetime customer value, but that brands often have an incomplete view of their customers.
Phase2 is a digital experience agency that crafts exceptional digital experiences for healthcare partners to deliver business results and brand loyalty. They help align teams, build the right platforms, and make real connections between organizations and customers through design, user experience, content strategy, and other services. Their work transforms digital patient and customer experiences through personalized, integrated experiences across multiple touchpoints that streamline processes and engage audiences.
The document discusses creating a modern digital experience platform to deliver a seamless customer experience across channels. It highlights that customer expectations are driving the need for engagement on multiple channels. While most brands believe they understand customers, far fewer customers actually feel understood. The document then outlines key components of a digital experience platform, including understanding customers through personas and journey maps, orchestrating customer journeys in real-time, and using a middle layer like GraphQL to connect various systems and data sources. It discusses approaches like using Drupal as the CMS and integrating design systems, as well as challenges around integrating different technical systems to deliver omnichannel experiences.
The document discusses various digital data and marketing systems including CRM, social media, email marketing, marketing automation, PIM, web CMS, and DAM systems. It then discusses web analytics and the future of data analytics emerging across organizations. The market for BI and analytics platforms is growing at around 9% annually through 2018. Day7.co was founded to create a vision for predictive intelligence and develop the InfiGraph platform to support decision analytics using acquired and cleaned unstructured data.
ANTS | BigData and AdTech in the new Performance Marketing AgeANTS
ANTS | BigData and AdTech in the new Performance Marketing Age
Industry 4.0 to Marketing 4.0
Productivity in Marketing Automation and Data-Driven Marketing
Marketing theo định hướng dữ liệu (Data-Driven) và Hệ thống quản trị khách hà...ANTS
Marketing theo định hướng dữ liệu (Data-Driven) và Hệ thống quản trị khách hàng Số (Digital CRM & CEM).
“Marketing theo định hướng dữ liệu và Hệ thống quản trị khách hàng số” - ông Đinh Lê Đạt, Chuyên gia về Dữ liệu lớn, Tập đoàn FPT, Đồng sáng lập & CEO ANTS
"Với vai trò của một Marketer & Salesman trong thời đại Internet & Big Data không khó để nhận ra rằng Digital Marketing đã và đang khai phá ra quy cách chuẩn biến dữ liệu thành giá trị thương mại. Tương lai của Sale & Marketing sẽ hợp nhất các chiến lược riêng lẻ, công nghệ sẽ giúp xác định trạng thái khách hàng đang đứng ở đâu trong toàn bộ tiến trình ra quyết định. Thông tin có thể trợ giúp quá trình chọn lựa nội dung quảng cáo và thông điệp tương ứng cần truyền tải đến với người dùng là gì. Câu trả lời chính là nền tảng Marketing hợp nhất trong tương lai không chỉ xoay quanh Marketer không thôi. Thay vào đó nó phải hướng tới khách hàng (Digital CRM) tại bất cứ nơi đâu họ tiếp xúc với nhãn hiệu dù là trực tuyến hay trong đời sống thực."
ANTS.vn
The Digital Insurance Agency: Developing a Digital Transformation Plan (U.S. ...Applied Systems
Rapid digital transformation is reshaping the insurance industry as customers now expect on-demand, self-service access from any device. To adapt, insurance agencies need to become digital agencies built on five pillars: a foundational agency management system, data analytics, insurer connectivity, mobility, and cloud technology. These digital capabilities enable agencies to operate more efficiently, make better business decisions, improve customer service, and accelerate growth and profitability in the new digital insurance landscape. Agencies must develop a digital transformation plan to implement these five pillars or risk falling behind competitors.
2015 display advertising ecosystem europe - Improve DigitalRomain Fonnier
The document outlines the key players and technologies in the 2015 digital advertising ecosystem in Europe. It describes the various roles of publishers, agencies, ad networks, data providers, buying and selling solutions, delivery systems and exchanges that facilitate the buying and selling of digital ads. Trading desks are highlighted as independent companies that efficiently buy and optimize media and audiences for advertisers and agencies in real-time across available inventory sources.
5G touch digital signage solutions by Brand TouchVellyslav Petrov
Delivering adaptive digital signage innovation on 5 continents since 2010 - custom-designed digital totems, touch surfaces, interactive stands, DJ stands
QR codes provide a way for businesses to link customers to websites, videos, offers and more from their mobile phones. The document discusses how QR codes work, their growing popularity and benefits for businesses in driving customer engagement and repeat visits. It provides examples of how different businesses can use QR codes and tips for measuring their success.
ANTS - The Future of Digital Marketing - FPT TECH DAY 2016ANTS
The document discusses the importance of digital marketing and adapting to new digital technologies. It notes that customers, products, business operations, and competitors are now fundamentally digital. It provides examples of case studies on how different industries have incorporated digital technologies and data into areas like user experiences, real-time data, social media, and content recommendations. The presentation emphasizes that businesses must unleash the full economic potential of digital transformation to remain competitive.
Turning Customer Data into Marketing InsightsliveRES
The document discusses how pubs and restaurants can use customer data and digital marketing to improve their business. It explains that customer data collected from booking platforms, order information, dwell times, payment methods, and no-show rates can provide valuable insights. This data can help businesses predict demand, tailor promotions, incentivize return visits, and reduce no-shows. When combined with the right technology, customer data gives marketing efforts powerful knowledge to positively impact sales and customer experience.
Building a Better Mouse Trap Using Digital Marketing for Financial ServicesRupali Krishna
The modern #marketing approach puts customers at the center of everything they do. And the Financial Services Domain is no exception to this. The Industry, which is currently undergoing a massive disruption, technology enabled. Digital Marketing will be a catalyst in driving the Multichannel, Data-Driven, Relevant, Personalised and Real-time CUSTOMER CENTRICITY. This is my Keynote presented at the Fintech Re-Imagined Conclave in Mumbai.
ciValue provides cloud-based customer analytics and personalization solutions to help retailers increase customer retention and revenue. Their solutions leverage predictive analytics to surface deep customer insights that are immediately actionable. Powerful segmentation and personalization capabilities convert these insights into highly relevant offers. Existing personalized marketing programs are slow and deliver low engagement. ciValue automates the personalization process at scale to identify the best offers for each customer while meeting marketing objectives. This helps increase weekly customer visits, lower churn, and drive revenue growth for retailers.
Toni Tomic, Global Head for strategy and transformation in Insurance, SAPStarttech Ventures
Oμιλία από τον Toni Tomic, Global Head for strategy and transformation in Insurance, SAP στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
Top Artificial Intelligence (AI) Startups Disrupting RetailNVIDIA
According to research firm Gartner, 85% of customer interactions in retail will be managed by artificial intelligence by 2020. Several AI startups are transforming the retail industry by developing technologies like computer vision, deep learning, and virtual product try-on to improve the customer experience. Some startups highlighted include SmartCow, Maxerience, FaceMedia, DressLife, DigitalBridge, MapD, GoFind.ai, and Focal Systems, which are using AI and GPUs to develop solutions for areas like inventory management, product recommendations, and virtual shopping.
Predixit is a real-time ecommerce personalization solution that uses predictive algorithms and anonymous user data to understand customer interests and increase sales. It profiles users and anticipates their behaviors to provide personalized recommendations from existing catalogs. The platform offers behavioral targeting, onsite retargeting, and a better user experience through simplified searches and automated content management. It is targeted towards e-commerce companies, digital publishers, marketplaces, and agencies.
Martech is the blending of marketing and technology. It refers to major initiatives that require technological resources to meet marketing objectives. Martech gives advertisers the opportunity to form one-on-one relationships with customers by sharing data and allowing for personalized experiences. The company strives to implement martech into their strategies to give clients the best experience and help growing organizations reach their full potential through technological marketing solutions.
A sneak peak at: How the Marketing Technology has evolved over the years. Why has it now become essential for marketers? How to select a MarTech solution?
TIDE Analytics is a platform that uses sensors to capture visitor data and foot traffic patterns in real-time for on-site businesses. It detects smartphone presence and stores data in the cloud for processing into marketing insights. This helps businesses easily identify advantageous traffic areas, analyze shopper behavior and trends, and provide traffic rankings and predictions to support revenue decisions and effective resource allocation.
The document discusses how IoT is revolutionizing customer experience through beacon technology. It notes that over 25 billion connected devices will be in use by 2020. Beacons are small, battery-powered devices that use Bluetooth Low Energy to broadcast short data strings to nearby devices within a range of up to 100 meters. The document outlines how combining beacon technology with mobile apps and customer data allows for proximity marketing, personalized and real-time content, gamified loyalty programs, and strengthened shopping experiences through indoor navigation, analyzing shopper behavior, and optimizing facilities. It presents Comarch's CRM and marketing solutions for leveraging beacon and customer data to improve customer engagement, targeting, and experiences.
Our customer experience management solutions help you bank on customer insights to create precise experiences for customers to engage across channels.
https://www.itcinfotech.com/lines-of-business/customer-experience
Flytxt is an artificial intelligence company that helps businesses analyze customer data and engage customers through products like their flagship NEON-dX software. Their clients typically see a 2-7% increase in net revenue. NEON-dX packages analytics, AI, and marketing automation to help clients generate measurable economic value. Flytxt works with over 100 enterprises across 50 countries to gain insights into 600 million consumers worldwide.
Trejhara provides digital solutions including Interact Suite, a globally recognized product for personalized audio-video communication and customer experience management. Interact Suite allows organizations to create and deliver various customer communications across multiple channels. It has functionalities like interactive statements, multilingual support, integrated marketing, alerts and notifications. The document discusses Trejhara's offerings and solutions for banking industry and highlights key clients and use cases of Interact Suite.
The document discusses various digital data and marketing systems including CRM, social media, email marketing, marketing automation, PIM, web CMS, and DAM systems. It then discusses web analytics and the future of data analytics emerging across organizations. The market for BI and analytics platforms is growing at around 9% annually through 2018. Day7.co was founded to create a vision for predictive intelligence and develop the InfiGraph platform to support decision analytics using acquired and cleaned unstructured data.
ANTS | BigData and AdTech in the new Performance Marketing AgeANTS
ANTS | BigData and AdTech in the new Performance Marketing Age
Industry 4.0 to Marketing 4.0
Productivity in Marketing Automation and Data-Driven Marketing
Marketing theo định hướng dữ liệu (Data-Driven) và Hệ thống quản trị khách hà...ANTS
Marketing theo định hướng dữ liệu (Data-Driven) và Hệ thống quản trị khách hàng Số (Digital CRM & CEM).
“Marketing theo định hướng dữ liệu và Hệ thống quản trị khách hàng số” - ông Đinh Lê Đạt, Chuyên gia về Dữ liệu lớn, Tập đoàn FPT, Đồng sáng lập & CEO ANTS
"Với vai trò của một Marketer & Salesman trong thời đại Internet & Big Data không khó để nhận ra rằng Digital Marketing đã và đang khai phá ra quy cách chuẩn biến dữ liệu thành giá trị thương mại. Tương lai của Sale & Marketing sẽ hợp nhất các chiến lược riêng lẻ, công nghệ sẽ giúp xác định trạng thái khách hàng đang đứng ở đâu trong toàn bộ tiến trình ra quyết định. Thông tin có thể trợ giúp quá trình chọn lựa nội dung quảng cáo và thông điệp tương ứng cần truyền tải đến với người dùng là gì. Câu trả lời chính là nền tảng Marketing hợp nhất trong tương lai không chỉ xoay quanh Marketer không thôi. Thay vào đó nó phải hướng tới khách hàng (Digital CRM) tại bất cứ nơi đâu họ tiếp xúc với nhãn hiệu dù là trực tuyến hay trong đời sống thực."
ANTS.vn
The Digital Insurance Agency: Developing a Digital Transformation Plan (U.S. ...Applied Systems
Rapid digital transformation is reshaping the insurance industry as customers now expect on-demand, self-service access from any device. To adapt, insurance agencies need to become digital agencies built on five pillars: a foundational agency management system, data analytics, insurer connectivity, mobility, and cloud technology. These digital capabilities enable agencies to operate more efficiently, make better business decisions, improve customer service, and accelerate growth and profitability in the new digital insurance landscape. Agencies must develop a digital transformation plan to implement these five pillars or risk falling behind competitors.
2015 display advertising ecosystem europe - Improve DigitalRomain Fonnier
The document outlines the key players and technologies in the 2015 digital advertising ecosystem in Europe. It describes the various roles of publishers, agencies, ad networks, data providers, buying and selling solutions, delivery systems and exchanges that facilitate the buying and selling of digital ads. Trading desks are highlighted as independent companies that efficiently buy and optimize media and audiences for advertisers and agencies in real-time across available inventory sources.
5G touch digital signage solutions by Brand TouchVellyslav Petrov
Delivering adaptive digital signage innovation on 5 continents since 2010 - custom-designed digital totems, touch surfaces, interactive stands, DJ stands
QR codes provide a way for businesses to link customers to websites, videos, offers and more from their mobile phones. The document discusses how QR codes work, their growing popularity and benefits for businesses in driving customer engagement and repeat visits. It provides examples of how different businesses can use QR codes and tips for measuring their success.
ANTS - The Future of Digital Marketing - FPT TECH DAY 2016ANTS
The document discusses the importance of digital marketing and adapting to new digital technologies. It notes that customers, products, business operations, and competitors are now fundamentally digital. It provides examples of case studies on how different industries have incorporated digital technologies and data into areas like user experiences, real-time data, social media, and content recommendations. The presentation emphasizes that businesses must unleash the full economic potential of digital transformation to remain competitive.
Turning Customer Data into Marketing InsightsliveRES
The document discusses how pubs and restaurants can use customer data and digital marketing to improve their business. It explains that customer data collected from booking platforms, order information, dwell times, payment methods, and no-show rates can provide valuable insights. This data can help businesses predict demand, tailor promotions, incentivize return visits, and reduce no-shows. When combined with the right technology, customer data gives marketing efforts powerful knowledge to positively impact sales and customer experience.
Building a Better Mouse Trap Using Digital Marketing for Financial ServicesRupali Krishna
The modern #marketing approach puts customers at the center of everything they do. And the Financial Services Domain is no exception to this. The Industry, which is currently undergoing a massive disruption, technology enabled. Digital Marketing will be a catalyst in driving the Multichannel, Data-Driven, Relevant, Personalised and Real-time CUSTOMER CENTRICITY. This is my Keynote presented at the Fintech Re-Imagined Conclave in Mumbai.
ciValue provides cloud-based customer analytics and personalization solutions to help retailers increase customer retention and revenue. Their solutions leverage predictive analytics to surface deep customer insights that are immediately actionable. Powerful segmentation and personalization capabilities convert these insights into highly relevant offers. Existing personalized marketing programs are slow and deliver low engagement. ciValue automates the personalization process at scale to identify the best offers for each customer while meeting marketing objectives. This helps increase weekly customer visits, lower churn, and drive revenue growth for retailers.
Toni Tomic, Global Head for strategy and transformation in Insurance, SAPStarttech Ventures
Oμιλία από τον Toni Tomic, Global Head for strategy and transformation in Insurance, SAP στο πλαίσιο του Digital Finance Forum 2016
Περισσότερες πληροφορίες: http://digitalfinance.ethosevents.eu/
Top Artificial Intelligence (AI) Startups Disrupting RetailNVIDIA
According to research firm Gartner, 85% of customer interactions in retail will be managed by artificial intelligence by 2020. Several AI startups are transforming the retail industry by developing technologies like computer vision, deep learning, and virtual product try-on to improve the customer experience. Some startups highlighted include SmartCow, Maxerience, FaceMedia, DressLife, DigitalBridge, MapD, GoFind.ai, and Focal Systems, which are using AI and GPUs to develop solutions for areas like inventory management, product recommendations, and virtual shopping.
Predixit is a real-time ecommerce personalization solution that uses predictive algorithms and anonymous user data to understand customer interests and increase sales. It profiles users and anticipates their behaviors to provide personalized recommendations from existing catalogs. The platform offers behavioral targeting, onsite retargeting, and a better user experience through simplified searches and automated content management. It is targeted towards e-commerce companies, digital publishers, marketplaces, and agencies.
Martech is the blending of marketing and technology. It refers to major initiatives that require technological resources to meet marketing objectives. Martech gives advertisers the opportunity to form one-on-one relationships with customers by sharing data and allowing for personalized experiences. The company strives to implement martech into their strategies to give clients the best experience and help growing organizations reach their full potential through technological marketing solutions.
A sneak peak at: How the Marketing Technology has evolved over the years. Why has it now become essential for marketers? How to select a MarTech solution?
TIDE Analytics is a platform that uses sensors to capture visitor data and foot traffic patterns in real-time for on-site businesses. It detects smartphone presence and stores data in the cloud for processing into marketing insights. This helps businesses easily identify advantageous traffic areas, analyze shopper behavior and trends, and provide traffic rankings and predictions to support revenue decisions and effective resource allocation.
The document discusses how IoT is revolutionizing customer experience through beacon technology. It notes that over 25 billion connected devices will be in use by 2020. Beacons are small, battery-powered devices that use Bluetooth Low Energy to broadcast short data strings to nearby devices within a range of up to 100 meters. The document outlines how combining beacon technology with mobile apps and customer data allows for proximity marketing, personalized and real-time content, gamified loyalty programs, and strengthened shopping experiences through indoor navigation, analyzing shopper behavior, and optimizing facilities. It presents Comarch's CRM and marketing solutions for leveraging beacon and customer data to improve customer engagement, targeting, and experiences.
Our customer experience management solutions help you bank on customer insights to create precise experiences for customers to engage across channels.
https://www.itcinfotech.com/lines-of-business/customer-experience
Flytxt is an artificial intelligence company that helps businesses analyze customer data and engage customers through products like their flagship NEON-dX software. Their clients typically see a 2-7% increase in net revenue. NEON-dX packages analytics, AI, and marketing automation to help clients generate measurable economic value. Flytxt works with over 100 enterprises across 50 countries to gain insights into 600 million consumers worldwide.
Trejhara provides digital solutions including Interact Suite, a globally recognized product for personalized audio-video communication and customer experience management. Interact Suite allows organizations to create and deliver various customer communications across multiple channels. It has functionalities like interactive statements, multilingual support, integrated marketing, alerts and notifications. The document discusses Trejhara's offerings and solutions for banking industry and highlights key clients and use cases of Interact Suite.
Digital-Ignite Advertising uses data science to help clients improve their advertising, media, and marketing strategies to achieve business goals. They start by understanding client challenges and key performance indicators. Data scientists then analyze over 200 data sources to develop targeted, precise, and cost-effective insights and strategies. Digital-Ignite implements multi-channel programs using tools like programmatic media buying, behavioral targeting, and customized reporting to measure impact on business results.
Recent technological advancements have changed the way enterprises do business. Happiest Minds can not only help organizations stay afloat, but also ensure that they gain a competitive edge by leveraging new technologies to drive innovation, manage scalability and explore new markets.
This document discusses Happiest Minds implementing and rolling out the NetIQ Identity Manager solution for an accounting, secretarial, HR, and payroll administrative service provider. This allowed for standardized onboarding and offboarding processes across countries and integrated various applications. It improved visibility into access rights and provided automated role-based provisioning across heterogeneous applications, improving productivity and risk and compliance posture with automated reporting.
Best Practices for Digital Transformation in Customer Experience at Scale?Lucy Zeniffer
In navigating the evolving digital landscape, organizations can optimize efficiency, enhance customer satisfaction, and stay competitive through Best Practices for Digital Transformation in Customer Experience. These practices involve prioritizing a customer-centric approach, leveraging data-driven insights, integrating multichannel solutions, designing user-friendly interfaces, and incorporating automation and AI. Foster cross-functional collaboration, adopt agile methodologies, emphasize security and compliance, provide employee training, and prioritize continuous improvement. Embracing these strategies ensures a seamless and personalized customer journey at scale. By following these best practices, businesses can successfully navigate the dynamic digital environment and achieve sustained success in today's competitive landscape.
Content is one of the most commonly consumed resources in online marketplace. Still,
most organizations struggle to effectively monetize it. Inability to implement viable
and scalable monetization methods not only keeps organizations from discovering
growth opportunities, but can also lead to poor customer experiences.
SkiftReport - CendynOne - From Data to Action: The Future of Hospitality Mark...Rafat Ali
Big data is driving opportunities for the hospitality industry to improve customer loyalty and conversions. However, databases are often dispersed across different parts of hotel brands' infrastructures, making it difficult to leverage customer information. The key is bringing these datasets together to extract value from big data. This allows hotels to create models of their best customer types and open new avenues for revenue growth and loyalty improvements, with some hotel brands seeing earnings increases as high as 58% through effective data integration and analysis.
Managed support cost and enhanced performance for the world's largest gaming ...Mindtree Ltd.
The document summarizes a project to manage support costs and enhance performance for a large global gaming enterprise. The gaming company wanted to consolidate its customer data from various systems like CRM, BPM, MDM and BI into a single application to provide a centralized customer view. Mindtree collaborated with the customer to develop a new application that integrated with other line-of-business applications, migrated the legacy CRM system to Salesforce Service Cloud, and included a help portal and integration with third party chat/phone and social/knowledge functionality to better serve customers worldwide.
Information technology plays an important role in the tourism and hospitality industry. It helps reduce costs, increase performance, and enhance customer engagement. Some key ways IT is used include internet marketing, computer reservation systems, mobile apps and communication tools. While technology provides benefits, it also presents risks like data privacy, security issues, and online fraud that require effective risk management strategies. New digital trends are shaping the customer journey into a 5 stage process of dreaming, planning, booking, experiencing and sharing experiences online.
Company’s strength and capabilities is reflected in how its website is designed & developed. Design should be professional, attractive, mission oriented and should convey business message at a single glance and development architecture should allow an easy navigation all across the website without any confusion. 3InfoWeb is a company to look upon for all such expertise and we are capable of making quality custom web site designs & our web designers can turn your every vision into reality!
Digital technology is now so pervasive that it no longer offers the same competitive edge – it’s simply what you need to survive. Get Ready for the New Enterprise Reality with SAP® Technologies and Solutions
Improved platform security and performance, for the world’s largest online storeMindtree Ltd.
Mindtree partnered with the world's largest online store to improve platform security and performance. They developed over 150 reusable components across areas like user analysis, commerce, fraud detection, and selling. Their agile delivery model ensured high performance applications and a 47% improvement in seller listing performance and 53% improvement in sign-in performance.
Analytics Center of Excellence | Data CoE |Analytics CoE| WNS TriangeRNayak3
WNS Triange, the data CoE and analytics CoE brings together domain experience, delivery capabilities, functional and technology best practices to help achieve excellence.
What does digital transformation for a SME mean?ssuser4887c1
Digital transformation for a Small and Medium-sized Enterprise (SME) refers to the process of integrating digital technologies, tools, and strategies into various aspects of the business to improve operations, enhance customer experiences, and remain competitive in the digital age. This typically involves:
CodeBaby is a global customer engagement technology company headquartered in Colorado Springs that provides intelligent virtual assistants, experience streams, and analytics to help companies improve customer experience. It works with clients to understand their goals and audiences in order to design customized virtual assistants and journeys. CodeBaby's solutions include conversational virtual assistants, wizards, and integrations with backend systems. It has expertise in industries like ecommerce, banking, healthcare, and more. The company follows a thorough process involving strategy, architecture, integration, testing, and launch to ensure project success.
Navigating the Future: The Power of Digital Signage Screensjackcolin258
In the fast-paced digital landscape, the humble "Digital Signage Screen" emerges as a powerful tool, transforming static displays into dynamic, interactive communication hubs. This exploration into the realm of digital signage screens delves into their impact, applications, and the innovative ways businesses and organizations leverage this technology to engage, inform, and captivate their audiences.
This document provides a summary of an initial proposal from a CMMI 3 company called smartData Enterprises. It contains confidential information about smartData's corporate infrastructure, processes, and project experiences. The document cannot be shared outside of the response evaluators without permission and the confidential information cannot be duplicated or used for any purpose other than proposal evaluation. The proposal then provides information about smartData's experience, technologies, recent work including a point of sale system, shipping application, fashion marketplace, and home healthcare system.
Similar to Digital Marketing Platform for world's second-largest beverages company in terms of volume (20)
The financial volatility unleashed by the
pandemic has opened the doors of opportunity
for Banking and Financial Services (BFS)
companies. Technology-driven digital
transformation is expected to drive further shifts
in this new normal.
The industry will witness the adoption of
innovative technologies driven by emerging
trends. BFS organizations will increasingly
undertake digital transformation to broaden
their capabilities, and maturing FinTechs will
forge partnerships that drive disruptive growth
and customer-focused innovation.
Here, we explore some trends that will shape
the future of the BFS industry
The most prevalent trend in today’s
financial services industry is the shift to
digital, specifically mobile and online
banking. In the era of unprecedented
convenience and speed, consumers don’t
want to trek to a physical bank branch to
handle their transactions. While on the one
hand, banks are releasing new features to
attract more customers and retain the
existing ones, on the other hand, startups
and neo banks with disruptive banking
technologies are breaking into the scene.
The use of Artificial Intelligence (AI) in the
banking industry can revolutionize the way
banks operate and provide services to
their customers, improving eciency,
productivity, and customer experience.
In the age of disruption, manufacturers need to
constantly find innovative ways to overcome challenges
like data sitting in silos, downtime (which could be
prevented), rigid production and labor shortage issues.
Companies need to listen to their operators and
technicians and enable them to have a say in the
day-to-day processes. Issues like being unable to find a
product/part on the floor lead to unnecessary delays,
miscommunication, and dissatisfaction among workers
The banking, financial services, and insurance (BFSI)
sector has been at the forefront of adopting AI and
machine learning technologies. AI has enabled these
industries to automate processes, reduce costs, and
improve the customer experience. With the advent of
digitization and the increasing amount of data available,
banking, financial services, and insurance companies have
been leaders in using AI and machine learning.
Metaverse has become ae buzzword in the tech industry. Not a single day goes by without a mention of it
in the media, especially around investments, startups building components, new platforms being
announced and large companies entering this world of digital engagement. There is undeniably a huge momentum of an almost real 3D virtual world, and the clarion call was perhaps Facebook rebranding itself
as Meta which will perhaps be remembered as a red letter moment in the evolution of the Metaverse.
Digitalization has transformed the way business’s function. With the evolution of technologies, attackers are also evolving. They are finding innovative and more invasive ways to attack organizations. Due to this, the organization's security operations center (SOC) is expected to be
more agile and dynamic in detecting and responding to attacks. Most organizations' security operations and incident response teams are overworked due to high volumes of security threats and alerts that they need to manage every day.
Cloud technology is no longer a new player in the market,
but it’s a mature and integral part of the IT landscape and a
key parameter in driving business growth. It is an
indispensable topic among CXOs. A research by Fraedon has
found that almost half of the banks find their legacy
systems to be the biggest hindrance in their growth.
Client is the leader in work orchestration and observability. Software platform helps enterprises more effectively plan, orchestrate and audit the human and automated activities that drive critical events, such as technology releases, resilience testing, operational readiness and major incident recovery.
A Robust Privileged Access Management (PAM) forms the
cornerstone of an enterprise cybersecurity strategy, providing greater visibility and audibility of an organization's
overall credentials and privileges.
The global disruption due to the pandemic has massively impacted organizations and the way they function.
Organizations are shifting towards a virtual environment by adopting cloud and automation to support,
monitor, and deploy exceptional service to their end-users. But how to keep the end-users connected to the
digital workplace securely during disruption is a big challenge
Let us understand some of the infrastructural and
security challenges that every organization faces today
before delving into the concept of securing the cloud
data lake platform. Though Data lakes provide scalability,
agility, and cost-effective features, it possesses a unique
infrastructure and security challenges.
European government in 2016 adopted General Data Protection Regulation (GDPR) and was
put into effect on May 25, 2018, replacing the 1995’s Data Protection Directive to protect the
personal information of EU citizens. GDPR aims to govern personal data processing and ensure
processing is fair and lawful. It is also designed to emphasize the fundamental right to privacy.
Aure Bastion is a PaaS solution for your remote desktop which is more secure than the
jump server. It comes with web-based login, and never expose VM public IP to the
internet. This service will work seamlessly on your environment using VM’s private IP
address within your Vnet. Highly secure and trustable.
The Retail industry today is dealing with the concerning challenge of rising costs of transportation,
driven by a shortage of trucks and truck drivers, availability of raw material and unprecedented
demand spikes across categories. Retailers like Bed Bath & Beyond have recently warned investors
about the impact of rising freight costs on earnings. As overall freight costs can constitute up to
10% of total expenditure, efficiency in freight invoice management is critical to managing
transportation budgets
The freight ecosystem is vast and complex with many interconnected functions starting from sourcing, manufacturing to bringing products to the consumer. Any organization dealing with
movement or purchase of freight (goods) needs a control mechanism to ensure accuracy of dealing with freight invoices received from carriers.
Tool Integration is an effective technique of integrating tools of the same or different classes to build a robust tool framework to support various business operations.
The Retail industry today is dealing with the concerning challenge of rising costs of transportation,
driven by a shortage of trucks and truck drivers, availability of raw material and unprecedented
demand spikes across categories. Retailers like Bed Bath & Beyond have recently warned investors
about the impact of rising freight costs on earnings. As overall freight costs can constitute up to
10% of total expenditure, efficiency in freight invoice management is critical to managing
transportation budgets.
75% of companies recognize customer service as a competitive differentiator and over half view their contact center as a key way to differentiate themselves. A digital contact center platform can understand customer requests, alert customers to incomplete transactions and suggest alternatives, and analyze bills to detect errors - helping provide more personalized customer experiences. Digital contact center modernization improves agent productivity, builds lasting customer relationships, and increases revenues through assisted channels, chatbots, and self-service options.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!