An overview of how digital is transforming the Insurance Industry. With a case study from Nest, the UK Government's pension auto enrolment scheme on how they are embracing digital and innovation to attain strategic objectives.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
From Insights to Action, How to build and maintain a Data Driven Organization...Amazon Web Services Korea
데이터는 혁신과 변혁의 토대입니다. 비즈니스 혁신을 이끄는 혁신은 특정 시점의 전략이나 솔루션이 아니라 성장을 위한 반복적이고 집단적인 계획입니다. 혁신에 이러한 접근 방식을 채택하는 기업은 전략과 비즈니스 문화에서 데이터를 기반으로 하는 경우가 많습니다. 이러한 접근 방식을 개발하려면 리더가 데이터를 조직의 자산처럼 취급하고 조직이 더 나은 비즈니스 성과를 위해 데이터를 활용할 수 있도록 권한을 부여해야 합니다. AWS와 Amazon이 어떻게 데이터와 분석을 활용하여 확장 가능한 비즈니스 효율성을 창출하고 고객의 가장 복잡한 문제를 해결하는 메커니즘을 개발했는지 알아보십시오.
Unlocking the Power of Generative AI An Executive's Guide.pdfPremNaraindas1
Generative AI is here, and it can revolutionize your business. With its powerful capabilities, this technology can help companies create more efficient processes, unlock new insights from data, and drive innovation. But how do you make the most of these opportunities?
This guide will provide you with the information and resources needed to understand the ins and outs of Generative AI, so you can make informed decisions and capitalize on the potential. It covers important topics such as strategies for leveraging large language models, optimizing MLOps processes, and best practices for building with Generative AI.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
From Insights to Action, How to build and maintain a Data Driven Organization...Amazon Web Services Korea
데이터는 혁신과 변혁의 토대입니다. 비즈니스 혁신을 이끄는 혁신은 특정 시점의 전략이나 솔루션이 아니라 성장을 위한 반복적이고 집단적인 계획입니다. 혁신에 이러한 접근 방식을 채택하는 기업은 전략과 비즈니스 문화에서 데이터를 기반으로 하는 경우가 많습니다. 이러한 접근 방식을 개발하려면 리더가 데이터를 조직의 자산처럼 취급하고 조직이 더 나은 비즈니스 성과를 위해 데이터를 활용할 수 있도록 권한을 부여해야 합니다. AWS와 Amazon이 어떻게 데이터와 분석을 활용하여 확장 가능한 비즈니스 효율성을 창출하고 고객의 가장 복잡한 문제를 해결하는 메커니즘을 개발했는지 알아보십시오.
Unlocking the Power of Generative AI An Executive's Guide.pdfPremNaraindas1
Generative AI is here, and it can revolutionize your business. With its powerful capabilities, this technology can help companies create more efficient processes, unlock new insights from data, and drive innovation. But how do you make the most of these opportunities?
This guide will provide you with the information and resources needed to understand the ins and outs of Generative AI, so you can make informed decisions and capitalize on the potential. It covers important topics such as strategies for leveraging large language models, optimizing MLOps processes, and best practices for building with Generative AI.
Accelerate Revenue with a Customer Data PlatformLattice Engines
This webinar covers two things:
1. Steve Casey of Forrester Research walks through what a CDP is and key use-cases
2. Steve Scotkin, Senior Director of Marketing Technology at Thomson Reuters gives an inside look at how a Customer Data Platform is enabling Thomson Reuters transform into a customer-centric company.
Why Do Banks Need A Customer Data Platform?Lemnisk
Banks traditionally have been known to amass customer information across both online and offline data channels. However, a lot of this data resides in silos and marketers have been unable to leverage this data to run targeted marketing campaigns. Here are the top four reasons why a Customer Data Platform would be best suited for Banks.
Personalizing a One-To-Many Customer Success ApproachAmity
Not every business model can support a high-touch or even low-touch customer success approach. Some businesses need to choose a tech-touch or automated success model because they have a low price point or a tech-focused customer base. Other companies have a segment of customers that fits best with a one-to-many approach.
How do you make the transition to an automated Customer Success approach? In this webinar, we cover:
• How to design the program
• Automated touch-points
• Balancing automation and personalization
• The importance of testing
• Technology ideas and option
Image credit: Jack Smith (https://www.eyeem.com/p/98846914)
Presented at Social Media Breakfast Red Deer. Website and social analytics give you lots of data to look at, but what should you do with it? Learn how to make analytics work for you and understand how your various marketing and communication efforts are having an impact.
ANTS Programmatic Omnichannel 2017 - Part 1
“All about connected & small data:
• BigData & Connected Data
• Audience & Customer Profile
• Digital Components
• Optimization & Insights
• Digital Experience
• Digital APIs
• Open Platform
… to Data-driven Experiences!”
- Dr. Dinh Le Dat, http://AntsProgrammatic.com
DIGITAL TRANSFORMATION
1. Programmatic ad (#adtech)
2. Demand-side PLATFORM (#DSP)
3. Data management platform (#DMP)
4. Customer data platform (#CDP)
5. Marketing technology (#martech)
6. Customer LIFECYCLE
7. Customer moment
8. Omnichannel
9. Digital TRANSFORMATION
10. CUSTOMER EXPERIENCE
11. DIGITAL MATURITY
12. DIGITAL BUSINESS
13. Big Data
14. ARTIFICIAL INTELLIGENCE (#AI)
ANTS PROGRAMMATIC OMNICHANNEL
1. Big Data & Connected Data
2. Audience & 360 Customer Profile
3. DIGITAL COMPONENTS
4. OPTIMIZATION & INSIGHTS
5. DIGITAL EXPERIENCE
6. DIGITAL API
7. OPEN PLATFORM
ANTS Study Cases: Omnichannel & Automation Digital marketing-Sales
1. Big Data & Connected Data
2. Audience & 360 Customer Profile
3. Data-Driven Performance Marketing
4. Automation Marketing
5. ChatBot & Assistance
6. Ecommerce Recommendation
7. Omnichannel Contact Center & CS
-----
ANTS Programmatic Omnichannel 2017 - Part 2 (coming soon)
Insurance organizations will have to transition to digital enterprises to remain competitive and profitable in this age of constant disruption. While the ultimate goal of insurance — providing financial stability and protection for customers at various stages of their lives — will always remain, how insurers achieve this goal will evolve constantly. Repositioning for this new normal must be looked upon as an opportunity and not as a threat, since digitizing the enterprise can help drive efficiencies and innovation, use data more effectively and create newer and better business models. Insurers have the opportunity to extend their portfolio into newer adjacent eco-systems —tying up with auto companies to use vehicle telematics to create new insurance products based on shared data is just one example.
Technology is a key enabler in the transition to a digital enterprise, and insurers must invest in a robust business and technology architecture with the relevant tools to create an agile and flexible organization. Insurers can use the digitization opportunity to deliver greater value to their customers and gain competitive advantage, engaging more intensely with existing customers and attracting newer customers with innovative products, improving both profitability and growth. Based on our experience in digital insurance enterprises transformations, we have developed this presentation to debunk some of the myths around such transformations, and delineate the USER approach developed to help companies metamorphose into digital insurers of the future.
A Framework for Navigating Generative Artificial Intelligence for EnterpriseRocketSource
Generative AI has dominated the headlines recently, which has caused many enterprises to put a full stop to implementing this technology until they can understand what’s behind the glitz and glamour. What if we shifted the conversation? What if the focus became a fresh, incremental approach to embracing the opportunities with generative artificial intelligence to keep organizations moving upward on the S Curve of Growth?
Brands stay relevant and solve complex problems by testing the barometer for one thing — will a new strategy, tool, or piece of technology improve humanity?
Human connections are more vital than using shiny new tools or technology. As your teams work to steer clear of the temptation to do what everyone else is doing in uniform, this post will highlight how to stand out, compete, and do so with less risk in today’s world of generative AI overload.
apidays LIVE Australia 2021 - Composing a Headless and Composable Commerce Ar...apidays
apidays LIVE Australia 2021 - Accelerating Digital
September 15 & 16, 2021
Composing a Headless and Composable Commerce Architecture
Yi Zhuang Chew, Solutions Engineer at Commercetools
🔹How will AI-based content-generating tools change your mission and products?
🔹This complimentary webinar [ON-DEMAND] explores multiple use cases that drive adoption in their early adopter customer base to provide product leaders with insights into the future of generative AI-powered businesses, and the potential generative AI holds for driving innovation and improving business processes.
How do OpenAI GPT Models Work - Misconceptions and Tips for DevelopersIvo Andreev
Have you ever wondered why GPT models work? Do you ask questions like:
◉ How does GPT work? Why does the same problem receive different answers for different users? Is there a way to improve explainability? ◉ Can GPT model provide its sources? Why does Bing chat work differently? What are my ways to have better performance and improve completions? ◉ How can I work with data in my enterprise? What practical business cases could a generative AI model fit solving?
If you are tired of sessions just scratching the surface of OpenAI GPT, this one will go deeper and answer questions like why, why not and how.
Key Terms; ChatGPT Enterprise; Top Questions; Enterprise Data; Azure Search; Functions; Embeddings; Context Encoding; General Intelligence; Emerging Abilities; Chain of Thought; Plugins; Multimodal with DALL-E; Project Florence
Next Gen ADM: The future of application services. IBM
Rapid technology advances are driving higher expectations around speed, efficiency and resilience. Expectations for how technology should help meet business goals are rising. To meet increasing expectations around agility, time to value and cost optimization, Businesses are seeking new ways to manage apps. Born-digital companies are setting new standards for speed, efficiency and resilience. We will discuss how companies can optimize the core, unlock legacy and unleash digital to thrive in the new normal.
Generative AI in Transportation for Connected Future Transport System July 20...Sudha Jamthe
Sudha Jamthe keynote about Generative AI in smart mobility in the future of transportation
Follow Sudha Jamthe at sudhajamthe.com or learn more about Generative AI at generativeaibook.org
Presented by Mr. Vasant Kumar Ramamurthy, Head of IT Governance & Control at Phillip Securities Pte. Ltd at our 4th ITSM Community of Practice (CoP) on 23 Jul.
With the ever increasing marketing cost due to high competition, it becomes more and more important for e-commerce to create a better user experience to not losing them to your competitors and create a competitive advantage.
Discover the capabilities of Azure AD today. Learn how to set up a new AAD, synchronize it with an on-premise Active Directory and configure it as an identity service in greenfield applications.
Windows Azure Active Directory: Identity Management in the CloudChris Dufour
Windows Azure Active Directory provides easy-to-use, multi-tenant identity management services for applications running in the cloud and on any device and any platform. Originally created to support Office 365 it is now available as an Azure service. On November 28th, 2012 Microsoft shared that Windows Azure Active Directory (AD) has processed 200 BILLION authentications.
“At Microsoft, we have been on a transformative journey to cloud computing and we have been working with customers every step of the way. Millions of customers have embraced the cloud and we are excited to share the news that we’ve reached a major milestone in cloud scale computing. Since the inception of the authentication service on the Windows Azure platform in 2010, we have now processed 200 BILLION authentications for 50 MILLION active user accounts. In an average week we receive 4.7 BILLION authentication requests for users in over 420 THOUSAND different domains. This is a massive workload when you consider others in the industry are attempting to process 7B logins per year, Azure processes close to that amount in a week.
These numbers sound big right? They are. To put it into perspective, in the 2 minutes it takes to brew yourself a single cup of coffee, Windows Azure Active Directory (AD) has already processed just over 1 MILLION authentications from many different devices and users around the world. Not only are we processing a huge number of authentications but we’re doing it really fast! We respond to 9,000 requests per second and in the U.S. the average authentication takes less than 0.7 seconds. That’s faster than you can get your coffee from your cup and into your mouth! (Do not attempt this at home :-))!”
In this session we will take a tour of Windows Azure Active Directory to learn about its capabilities, interfaces and supported scenarios, and understand how you can take advantage of the features in your application.
Accelerate Revenue with a Customer Data PlatformLattice Engines
This webinar covers two things:
1. Steve Casey of Forrester Research walks through what a CDP is and key use-cases
2. Steve Scotkin, Senior Director of Marketing Technology at Thomson Reuters gives an inside look at how a Customer Data Platform is enabling Thomson Reuters transform into a customer-centric company.
Why Do Banks Need A Customer Data Platform?Lemnisk
Banks traditionally have been known to amass customer information across both online and offline data channels. However, a lot of this data resides in silos and marketers have been unable to leverage this data to run targeted marketing campaigns. Here are the top four reasons why a Customer Data Platform would be best suited for Banks.
Personalizing a One-To-Many Customer Success ApproachAmity
Not every business model can support a high-touch or even low-touch customer success approach. Some businesses need to choose a tech-touch or automated success model because they have a low price point or a tech-focused customer base. Other companies have a segment of customers that fits best with a one-to-many approach.
How do you make the transition to an automated Customer Success approach? In this webinar, we cover:
• How to design the program
• Automated touch-points
• Balancing automation and personalization
• The importance of testing
• Technology ideas and option
Image credit: Jack Smith (https://www.eyeem.com/p/98846914)
Presented at Social Media Breakfast Red Deer. Website and social analytics give you lots of data to look at, but what should you do with it? Learn how to make analytics work for you and understand how your various marketing and communication efforts are having an impact.
ANTS Programmatic Omnichannel 2017 - Part 1
“All about connected & small data:
• BigData & Connected Data
• Audience & Customer Profile
• Digital Components
• Optimization & Insights
• Digital Experience
• Digital APIs
• Open Platform
… to Data-driven Experiences!”
- Dr. Dinh Le Dat, http://AntsProgrammatic.com
DIGITAL TRANSFORMATION
1. Programmatic ad (#adtech)
2. Demand-side PLATFORM (#DSP)
3. Data management platform (#DMP)
4. Customer data platform (#CDP)
5. Marketing technology (#martech)
6. Customer LIFECYCLE
7. Customer moment
8. Omnichannel
9. Digital TRANSFORMATION
10. CUSTOMER EXPERIENCE
11. DIGITAL MATURITY
12. DIGITAL BUSINESS
13. Big Data
14. ARTIFICIAL INTELLIGENCE (#AI)
ANTS PROGRAMMATIC OMNICHANNEL
1. Big Data & Connected Data
2. Audience & 360 Customer Profile
3. DIGITAL COMPONENTS
4. OPTIMIZATION & INSIGHTS
5. DIGITAL EXPERIENCE
6. DIGITAL API
7. OPEN PLATFORM
ANTS Study Cases: Omnichannel & Automation Digital marketing-Sales
1. Big Data & Connected Data
2. Audience & 360 Customer Profile
3. Data-Driven Performance Marketing
4. Automation Marketing
5. ChatBot & Assistance
6. Ecommerce Recommendation
7. Omnichannel Contact Center & CS
-----
ANTS Programmatic Omnichannel 2017 - Part 2 (coming soon)
Insurance organizations will have to transition to digital enterprises to remain competitive and profitable in this age of constant disruption. While the ultimate goal of insurance — providing financial stability and protection for customers at various stages of their lives — will always remain, how insurers achieve this goal will evolve constantly. Repositioning for this new normal must be looked upon as an opportunity and not as a threat, since digitizing the enterprise can help drive efficiencies and innovation, use data more effectively and create newer and better business models. Insurers have the opportunity to extend their portfolio into newer adjacent eco-systems —tying up with auto companies to use vehicle telematics to create new insurance products based on shared data is just one example.
Technology is a key enabler in the transition to a digital enterprise, and insurers must invest in a robust business and technology architecture with the relevant tools to create an agile and flexible organization. Insurers can use the digitization opportunity to deliver greater value to their customers and gain competitive advantage, engaging more intensely with existing customers and attracting newer customers with innovative products, improving both profitability and growth. Based on our experience in digital insurance enterprises transformations, we have developed this presentation to debunk some of the myths around such transformations, and delineate the USER approach developed to help companies metamorphose into digital insurers of the future.
A Framework for Navigating Generative Artificial Intelligence for EnterpriseRocketSource
Generative AI has dominated the headlines recently, which has caused many enterprises to put a full stop to implementing this technology until they can understand what’s behind the glitz and glamour. What if we shifted the conversation? What if the focus became a fresh, incremental approach to embracing the opportunities with generative artificial intelligence to keep organizations moving upward on the S Curve of Growth?
Brands stay relevant and solve complex problems by testing the barometer for one thing — will a new strategy, tool, or piece of technology improve humanity?
Human connections are more vital than using shiny new tools or technology. As your teams work to steer clear of the temptation to do what everyone else is doing in uniform, this post will highlight how to stand out, compete, and do so with less risk in today’s world of generative AI overload.
apidays LIVE Australia 2021 - Composing a Headless and Composable Commerce Ar...apidays
apidays LIVE Australia 2021 - Accelerating Digital
September 15 & 16, 2021
Composing a Headless and Composable Commerce Architecture
Yi Zhuang Chew, Solutions Engineer at Commercetools
🔹How will AI-based content-generating tools change your mission and products?
🔹This complimentary webinar [ON-DEMAND] explores multiple use cases that drive adoption in their early adopter customer base to provide product leaders with insights into the future of generative AI-powered businesses, and the potential generative AI holds for driving innovation and improving business processes.
How do OpenAI GPT Models Work - Misconceptions and Tips for DevelopersIvo Andreev
Have you ever wondered why GPT models work? Do you ask questions like:
◉ How does GPT work? Why does the same problem receive different answers for different users? Is there a way to improve explainability? ◉ Can GPT model provide its sources? Why does Bing chat work differently? What are my ways to have better performance and improve completions? ◉ How can I work with data in my enterprise? What practical business cases could a generative AI model fit solving?
If you are tired of sessions just scratching the surface of OpenAI GPT, this one will go deeper and answer questions like why, why not and how.
Key Terms; ChatGPT Enterprise; Top Questions; Enterprise Data; Azure Search; Functions; Embeddings; Context Encoding; General Intelligence; Emerging Abilities; Chain of Thought; Plugins; Multimodal with DALL-E; Project Florence
Next Gen ADM: The future of application services. IBM
Rapid technology advances are driving higher expectations around speed, efficiency and resilience. Expectations for how technology should help meet business goals are rising. To meet increasing expectations around agility, time to value and cost optimization, Businesses are seeking new ways to manage apps. Born-digital companies are setting new standards for speed, efficiency and resilience. We will discuss how companies can optimize the core, unlock legacy and unleash digital to thrive in the new normal.
Generative AI in Transportation for Connected Future Transport System July 20...Sudha Jamthe
Sudha Jamthe keynote about Generative AI in smart mobility in the future of transportation
Follow Sudha Jamthe at sudhajamthe.com or learn more about Generative AI at generativeaibook.org
Presented by Mr. Vasant Kumar Ramamurthy, Head of IT Governance & Control at Phillip Securities Pte. Ltd at our 4th ITSM Community of Practice (CoP) on 23 Jul.
With the ever increasing marketing cost due to high competition, it becomes more and more important for e-commerce to create a better user experience to not losing them to your competitors and create a competitive advantage.
Discover the capabilities of Azure AD today. Learn how to set up a new AAD, synchronize it with an on-premise Active Directory and configure it as an identity service in greenfield applications.
Windows Azure Active Directory: Identity Management in the CloudChris Dufour
Windows Azure Active Directory provides easy-to-use, multi-tenant identity management services for applications running in the cloud and on any device and any platform. Originally created to support Office 365 it is now available as an Azure service. On November 28th, 2012 Microsoft shared that Windows Azure Active Directory (AD) has processed 200 BILLION authentications.
“At Microsoft, we have been on a transformative journey to cloud computing and we have been working with customers every step of the way. Millions of customers have embraced the cloud and we are excited to share the news that we’ve reached a major milestone in cloud scale computing. Since the inception of the authentication service on the Windows Azure platform in 2010, we have now processed 200 BILLION authentications for 50 MILLION active user accounts. In an average week we receive 4.7 BILLION authentication requests for users in over 420 THOUSAND different domains. This is a massive workload when you consider others in the industry are attempting to process 7B logins per year, Azure processes close to that amount in a week.
These numbers sound big right? They are. To put it into perspective, in the 2 minutes it takes to brew yourself a single cup of coffee, Windows Azure Active Directory (AD) has already processed just over 1 MILLION authentications from many different devices and users around the world. Not only are we processing a huge number of authentications but we’re doing it really fast! We respond to 9,000 requests per second and in the U.S. the average authentication takes less than 0.7 seconds. That’s faster than you can get your coffee from your cup and into your mouth! (Do not attempt this at home :-))!”
In this session we will take a tour of Windows Azure Active Directory to learn about its capabilities, interfaces and supported scenarios, and understand how you can take advantage of the features in your application.
Leverage the Power of SAP HANA with Microsoft Azure Cloud MigrationCapgemini
ERP nirvana is building a digital enterprise as you modernize your legacy SAP environment. SAP HANA and the Azure cloud are digital tools giving rise to new opportunities to change the way we work, communicate and sell.
Capgemini's mission is to enable digital business transformation through the power of SAP HANA and the Azure cloud.
Our experts in rapid cloud transformation, risk control, speedier end-to-end migrations, and optimized costs will share our industrialized migration approach for an accelerated migration to SAP HANA.
Presented at SAPPHIRE NOW 2016.
Global Azure Bootcamp 2016 completed recently across the world with a great success and I got an opportunity to deliver a session on this great event hosted in Chennai, India. Uploaded the Session slide deck for you.
Publish & Subscribe to events using an Event AggregatorLars-Erik Kindblad
These slides gives guides you through what the Publish-Subscribe pattern is, how to create an Event Aggregator, how you can use it in the UI and in other layers and 2 code samples that refactors from a non pub-sub architecture to a pub-sub architecture.
The talk from DevOps Days Silicon Valley 2015 conference which describes the signs of having or being a single point of failure expert on your system, and the ways to solve the problem
A presentation on how to avoid becoming a "single point of failure expert" - a person that monopolizes the knowledge about a system to a point when she is the only one who can fix it.
While supply chain optimization spans multiple areas, this slideshare discusses consolidation of distribution networks of the two merging organizations as the place to start - an area that offers several opportunities to establish quick wins with minimal risk.
Future of Horizontal Services by Harrick Vin, VP & Chief Scientist, TCS. The two functions of enterprise IT -- run the business (RTB) and change the business (CTB) -- are undergoing significant changes because of automation. In this presentation, we talked about what is fueling this change, and some of the challenges in realizing automation benefits in enterprises.
TCS BPS’ Robotic Process Automation (RPA) benefits help you create agile business processes, ensure operational efficiency and create value across industries
Businesses today are struggling to respond to the dynamics of technological advancements and digitization. The opportunity lies in the digitization of the planning process with Integrated Business Planning, which ensures real-time, secure access to insights anywhere and everywhere.
Deloitte Cloud Accelerators Salesforce Tour Melbourne Deloitte Australia
Digital disruption is the new norm
As people and things become more connected consumers are driving change across all aspects of business
Those who embrace this change and re-imagine their business around the customer will win the advantage
Deloitte transforms customer journeys better than anyone else, with accelerators to help businesses realise the benefits of cloud technologies faster
Cloud Accelerate
THINK IT, BUILD IT.
The Four Essential Pillars of Digital TransformationIan Thomas
Based on years of practical experience this whitepaper distils four key pillars we have observed time and again in successful digital initiatives, providing a structured foundation for an orderly, end-to-end digital transformation of the enterprise.
The Digital Insurer speaks at AIA's inaugral bancassurance seminarThe Digital Insurer
The Digital Insurer was pleased to talk about how to think digital and transform face -to-face bancassurance models in Asia.
visit the-digital-insurer.com for more information on the conference.
The linking of computers around the world is going to have far reaching effects, and the spread of knowledge, the interchange of ideas and the dissemination of information are going to produce a revolution in our society. Digital business use technology to create new value in business models, customer experiences and the internal capabilities that support its core operations. The term includes both digital only brands and traditional players that are transforming their businesses with digital technologies. the more important benefits derived from developing a digital business include the ability of your organization to rapidly develop and move into new markets uncover and form partnerships reach new customers and expand your brand with new and existing customers as an innovator, among many others. Digital business is about the creation of new business designs by blurring the physical and digital world. It is about the interaction and negotiations between, business, and things. A. Karthik | M. Karthikeyan | P. H. Gopikannan "Digital Business" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-6 , October 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33644.pdf Paper Url: https://www.ijtsrd.com/management/marketing/33644/digital-business/a-karthik
Just as Amazon changed how we buy things and
Netflix transformed how we consume videos,
companies like AirBnB and Uber have shaken up the
hotel and transportation industries. With new disruptive
technologies, products, services and business models
being introduced almost daily, CIOs need to take charge
of their organization’s response now to secure long-term
business success.
There is a pervasive need for business to modernize the customer experience, act faster, automate processes, mobilize operations and optimize a supply chain. Digital Business Platform is the answer to today’s rising customer expectations and rapid technology innovations
Becoming Customer Centric: A Business and IT RoadmapPlus Consulting
The rapid rise of global competition, combined with the adoption of Internet-based communications and cloud processing power, has created a state of hypercompetition across most industries. The antidote? Become customer centric. Here's a brief business and IT roadmap to make it happen.
Nexys' vision for delievering digital solutions to businesses: By building highly customised web applications we aim to boost productivity and enhance customer and market insights.
Think Digital : Transform your life insurance agency model in AsiaThe Digital Insurer
This presentation by The Digital Insurer was given at IDC conference in Singapore in September 2013.
It is a strategy for digital transformation and argues that tablet toolkits are the pivotal technology for that transformation to more digital and customer centric future.
In early 2020, Geisinger Health launched a multi-year digital transformation program to transform patient and caregiver experiences. The program sought to harness best-in-class technology solutions and innovation from the digital health ecosystem, and also envisioned the transformation of IT infrastructure to support digital health experiences. When the pandemic struck in early 2020, Geisinger’s leadership reaffirmed their commitment to the digital transformation road map and the strategic technology investments required to accelerate the transformation. To implement the road map, Geisinger established a Digital Transformation Office (DTO) to oversee the implementation of the road map, provide centralized governance, and enable technology partner selection for key aspects of the proposed road map. With broad cross-functional involvement and collaboration, the DTO was able to accelerate the transformation journey, improve digital engagement, and deliver millions of dollars in benefits.
Learning objectives
1) Identify best practices and learnings from how a large integrated health system is driving a multi-year digital transformation roadmap
2) Discover how technology is enabling digital transformation at the front and back end of healthcare operations and best practices in technology strategy and technology partner selection
3) Recognize how centralized governance can accelerate transformation and maximize value from technology investments
Similar to Digital Insurance Enterprise: The Nest Case Study (20)
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
To what extent has cloud become a continual source of innovation for organizations? Have they significantly altered their cloud outlook in the face of economic pressures? In what ways are cloud and artificial intelligence coming together?
How crucial is cloud as a catalyst for innovation for organizations in North America? Are investments in line with business objectives? To what extent is cloud fueling artificial intelligence? Learn these answers and other findings in this brief.
How do organizations in Europe view their cloud investments? Are they realizing the true potential of cloud to drive innovation at scale? Learn these answers and other findings in this brief.
How are organizations in the United Kingdom & Ireland using cloud-enabled business models to innovate at scale? What is cloud’s role in sustainability? Learn these answers and other findings in this brief.
How are organizations in Asia-Pacific using cloud to drive business innovation? How are they balancing the rising demand for data-intensive technologies with overall business objectives? What’s driving the move to industry cloud? Find out in this brief.
The retail consumer survey helps retailers analyze how consumer behavior in the US is influenced and how they can develop a CX strategy that brings ROI.
The retail consumer survey helps retailers analyze how consumer behavior in the UK is influenced and how they can develop a CX strategy that brings ROI.
Read the report about leaders balancing innovation with optimization, developing business growth strategies, & looking for growth in a digital ecosystem.
TCS 2021 Global Financial Leadership Study - The Next Era in Financial Planni...Tata Consultancy Services
Read TCS’ study to know how global finance leaders are utilizing cloud-based systems & data analytics in finance to plug FP&A gaps & achieve sustainable growth.
Enterprises storing PII data on the cloud need to secure data at rest and in transit from intruders. A five-fold approach can help build guardrails for enterprise PII data.
Businesses are bound to see turbulent times & solid risk & crisis management plans are vital. Read how the leadership and stakeholders can sail through crisis.
Retailers faced new challenges due to COVID-19 & adopting critical digital technologies helped them be agile, survive & improve customer experience. Read more.
Read how the logistics industry can transform & overcome the supply chain management challenges, build sustainable supply chains, & improve CX in the new normal.
How the CFO Can be an Effective Partner to the CEO in Navigating the Pandemic...Tata Consultancy Services
The pandemic has accelerated digital finance transformation & automation. Read how CFO’s role in digital transformation can help in navigating economic storm
A new CMO role: leveraging an organization’s purpose for strategic advantageTata Consultancy Services
Sales & marketing has seen a digital transformation & solving customer issues has become vital. These shifts will now reshape the jobs of CMOs, CEOs, & CFOs.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Memorandum Of Association Constitution of Company.pptseri bangash
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. Evolution of Business Objectives
Social Influencers
Physical to Digital
Footprint
Realize Rapidly
Extend Portfolio
Reach Everyone
Sense Demand
Business Objectives as the Enterprise Evolves
Yesterday
Today & Tomorrow
Traditional Enterprise
Digital Enterprise
2
3. Insurers Must Evolve into Digital Insurers
Social
media
Four generations
co-existing
Multi-channel
experiences
Global
reach
Evolving
technology
Customer
centricity
Next gen genomics, autonomous
vehicles, internet of things &
intelligent cities
Market drivers forcing evolution
Yesterday
Today & Tomorrow
Traditional Insurer
Digital Insurer
3
4. Shift to “Systems of Engagement”
Top executives
Decision Support
Systems of Engagement
External
Stakeholders
Consumer technology
Mobile face
SOR Integration
Middle of the
Organization
Context
Public Cloud
Systems of
Record
Transactional workers
4
5. Digital Forces Are Transforming The Business
Mobility & Pervasive
Computing
Channels
Cloud
AI &
Robotics
Business Processes
Five
Digital
Forces
Big Data
Analytics
Business Models
Products & Services
Customer Segments
Social
Media
Workplaces
5
6. Creating Innovation Assets… Making the Digital Journey Real
iAgent
Virtual
Assistant
Insurance
Quickpass
Telematics
CubuZZ
Social
CRM
Quotation
&
Illustratio
n
Fraud
Analytics
& Data
Mining
GIS
Integration
Executive
Dashboard
Knowledge
Mgmt &
Collaboration
Platform
Real Time
Integrated
Platform for
Services &
Analytics
6
7. The Digital Enterprise Creates New Outcomes
Characteristics of the Digital Enterprise
New Business
Models
Omni-Channel
Experience
Customer
Centric
Innovative Products
& Services
Insight Driven
Next Gen
Efficiency
Simplified
Processes
Improved
Effectiveness
Digitization of
Workplaces
Growth
Improved
Compliance
New Business Outcomes
7
16. Start with “USER”: Unify, Simplify, Engage & Respond
Unify: Ability to provide a consistent customer
experience across brands, products, and channels
• Omni channel customer experience
• Matching & mapping of enterprise customer & social persona into
SocialCRM
Simplify: Ability to achieve operational
excellence in both business and IT
• Process simplification
• Application portfolio simplification
E R
Engage: Ability to create and
sustain customer engagement
•
•
•
•
•
•
Improved stickiness
Advocacy
Collaboration
Rewards
Value added productivity tools
Gamification
Respond: Ability to sense and
react to customers timely
• Anytime anywhere
• Real-time systems integration
• Insight driven next best action
recommendations
Engage
S
U
Respond
Simplify
Unify
16
17. Think Holistic, Plan Incremental
Holistic Digital Strategy
Integrated insurance
digital experience
platform vision
Business
prioritization
Single executive
sponsor / owner
Small projects with continuous business value delivery
•
•
•
•
Web / portal redesign & consolidation
Web content migration & management
Insurance forms modernization
Multi-channel analytics & Voice of customer
•
•
•
•
Social data leverage & big data analytics
Backend service & data integration
Incremental legacy modernization
Infrastructure & availability optimization
17
18. Common myths about being a digital insurer:
Myth
Direct to
consumers
only
Customer
segment of
one
“It’s all
about big
data”
Myth Buster
•
Omni-channel
•
Flexibility for customer to use preferred channel
•
Ability to switch between channels without losing
context
•
It will never be for “1”
•
Better customer insight for finer segmentation
•
Contextualized offers & next best action
recommendation
•
Use both structured & un-structured data
•
Use externally available data wherever it makes
sense
•
Use data from social to complement internal CRM
data
18