The document presents Sitecore's composable architecture, known as MACH, emphasizing its microservices, API-first design, and cloud-native capabilities to enhance digital experience platforms (DXPs). It highlights the advantages of this architecture in speeding up development and improving customer experiences through personalization and collaboration between teams. The content underscores the need for agility and relevance in delivering exceptional experiences while fostering integration within the martech ecosystem.
Introduces Composable Architecture with MACH: Microservices, API-First, Cloud Native, Headless, emphasizing speed, development, and lack of upgrades.
Highlights the necessity for companies to focus and use appropriate tools to enhance effectiveness and reduce distraction in the composable DXP context.
Outlines essential DXP solutions including hosting, content management, analytics, and more essential components for creating digital experiences.
Discusses the composable strategy focusing on 'Best of Breed', collaboration, and the significant gap between perceived and delivered customer experiences.
Describes the elements of delivering exceptional experiences: speed, relevance, agility, and Composability in the martech ecosystem.
Defines the collaborative roles of business leaders, marketers, developers, and digital leaders in creating customer experiences, emphasizing the importance of teamwork.
Communicates that brands using composable DXP approaches can develop features 80% faster, showcasing substantial efficiency gains.
There is agap
Experience matters, we all get that.
Meanwhile 80% of companies believe
they deliver “super experiences”. Only
8% of customers agree.
Close the gap
Sitecore’s software enables
marketers, business leaders,
technologists & developers to come
together to build better
experiences.
Meet the moment.
Build better with Sitecore.
We are afriendly neighbour in the martech ecosystem
Every business has a unique martech stack and integration needs.
Composability for us means
• Modular software that solves
for specific jobs to be done.
• Being a friendly neighbour in
the ecosystem. I.e. integrable.
• No compromise - solutions that
work for business users & for
developers.
Example 2021 “Stackies” - courtesy of Chiefmartech.com
Data Science
Prospects, Customers,Partners and Employees
Audience
Customer
Experience
Experience
Orchestration
Customer
Data
Enterprise
Personalization and Testing
Support channels
Reference (logical) architecture
assets
Business
applications
Commerce Reviews & Surveys
Customer Journey
Orchestration
CDP Digital Asset Mgt
Content
Management
Engagement channels
Agent Bot
Email Social
Content APIs (Global Delivery Network)
Website Native Apps JS App IOT Secure
Portal
Landing
Pages
Advertising
Paid
Media
Walled
Gardens
DMPs & DSPs
Websites, Applications and Portals
Business
application
Business
application
Business
application
Business
application
Business
application
Business
application
Business
application
Customer Database CRM Business Intelligence Analytics
Integration API
Push
Enterprise Data Platform
Product Catalogue
@pieterbrink123
19.
Data Science
Prospects, Customers,Partners and Employees
Audience
Customer
Experience
Experience
Orchestration
Customer
Data
Enterprise
Personalization and Testing
Enterprise Data Platform
Product Catalogue
Support channels
Reference (logical) architecture
assets
Business
applications
Integration API
Commerce Reviews & Surveys
Customer Journey
Orchestration
CDP Digital Asset Mgt
Content
Management
Engagement channels
Agent Bot
Email Social
Content APIs (Global Delivery Network)
Website Native Apps JS App IOT Secure
Portal
Landing
Pages
Advertising
Paid
Media
Walled
Gardens
DMPs & DSPs
Websites, Applications and Portals
Business
application
Business
application
Business
application
Business
application
Business
application
Business
application
Business
application
Customer Database CRM Business Intelligence Analytics
Push
Technology freedom
Vendor freedom
Composable DXP
@pieterbrink123