There is a pervasive need for business to modernize the customer experience, act faster, automate processes, mobilize operations and optimize a supply chain. Digital Business Platform is the answer to today’s rising customer expectations and rapid technology innovations
How to meet the requirements of the Marketing Directors to integrate social engagement, content and e-commerce in their multichannel/Omnichannel digital strategies
The World change
The 3 C paradigm : Content, Commerce, Community
5 Key Elements for Successful Digital Transformation
Conclusion
METTRE EN PLACE UNE PLATE-FORME MARKETING CLOUD POUR CRÉER ET PILOTER VOS EXPÉRIENCES DIGITALES MULTIMARQUES, MULTICANAL,
MULTILINGUE
The Road Map to Digitization - Software AG's Heritage of Innovation - Patrick...Software AG South Africa
Patrick Shields, CTO at Software AG, describes the rich history of innovation that Software AG has traveled over the last 4 decades. Software AG was on the bleeding edge at the dawn of enterprise computing, providing mainframe customers with IT sourced competitive advantage. Software AG continues this heritage of innovation, making digitization practical and meaningful for businesses today. Software AG has taken technologies that were industry "buzz words" a few short years ago and made them practical viable solutions that can be leveraged now, to create differentiation in the today's ever changing marketplace.
This presentation was a keynote address at Software AG's 2014 Innovation Forum, held in Johannesburg, South Africa.
Cities are getting more crowded. Already, more than half the world's population lives in urban areas and this number is expected to increase to two thirds by 2050. The truth is, you are getting disrupted. The source of that disruption might be social, economical or technological. Fact is, every community needs to innovate how they work with data, engage employees and constituents and improve processes. Meet AlohaCloud for Smarter Cities. Solving Digital. Now.
How to meet the requirements of the Marketing Directors to integrate social engagement, content and e-commerce in their multichannel/Omnichannel digital strategies
The World change
The 3 C paradigm : Content, Commerce, Community
5 Key Elements for Successful Digital Transformation
Conclusion
METTRE EN PLACE UNE PLATE-FORME MARKETING CLOUD POUR CRÉER ET PILOTER VOS EXPÉRIENCES DIGITALES MULTIMARQUES, MULTICANAL,
MULTILINGUE
The Road Map to Digitization - Software AG's Heritage of Innovation - Patrick...Software AG South Africa
Patrick Shields, CTO at Software AG, describes the rich history of innovation that Software AG has traveled over the last 4 decades. Software AG was on the bleeding edge at the dawn of enterprise computing, providing mainframe customers with IT sourced competitive advantage. Software AG continues this heritage of innovation, making digitization practical and meaningful for businesses today. Software AG has taken technologies that were industry "buzz words" a few short years ago and made them practical viable solutions that can be leveraged now, to create differentiation in the today's ever changing marketplace.
This presentation was a keynote address at Software AG's 2014 Innovation Forum, held in Johannesburg, South Africa.
Cities are getting more crowded. Already, more than half the world's population lives in urban areas and this number is expected to increase to two thirds by 2050. The truth is, you are getting disrupted. The source of that disruption might be social, economical or technological. Fact is, every community needs to innovate how they work with data, engage employees and constituents and improve processes. Meet AlohaCloud for Smarter Cities. Solving Digital. Now.
Digital Apps At the Speed of Thought - Confluence of Agile & DevOpsVSR *
I have delivered a Key Note Speech at Regional Scrum Gathering, India. In the Hyper Connected World, Organisations have to build Digital Products, Digital Services, Digital Processes. To support these Digital Products/Services/ Processes, CIO Organisations have to build Digital Apps which are developed using Social, Mobile, Analytics, Cloud technologies. But Digital Apps to be delivered in hours, days and weeks to meet the needs of customers. Confluence of Agile & DevOps methods helps in delivering Digital Apps at the Speed of Thought
When it began, nobody knew how 2020 would end. More than ever before, the coronavirus pandemic has pushed companies to embrace digital transformation. The question is whether it will remain a force for mainstream technologies such as data analytics and AI. Or are we going to see more recent ways of technology dominating the year? Even if time is the sole judge and determinant, tech trends that we believe will rule 2021 are.
12 Building Blocks to Build a Digital Enterprise VSR *
Building Digital Enterprises is a COMPLEX Journey. It is beyond few digital technologies like Social, Mobile, Analytics, Cloud etc., It is my view that 12 business building blocks to be assessed to make a company Digital. This deck provides high level information on 12 building blocks to build a digital enterprise.
Subscribed 2015: The Explosion of Smart Connected ThingsZuora, Inc.
Market experts and leading analyst firms predict that we’ll see the number of smart connected things grow from ~2B today to over 50B within the coming decade. The introduction of these new smart, connected things enable functional variability to shift from the physical design to the digital smarts that are being embedded in the “thing”. This explosion of smart, connected things provides both their creators and users (consumers and enterprises) with endless opportunities to continually monetize features, options, usage and data over the lifetime of the “thing’s” operation. Come to this session and see how PTC and Zuora are helping businesses capitalize on these important new revenue streams through a live demo.
Digital Transformation:
What is it?
How to apply this process in your business?
Digital Transformation in the Manufacturing Industry
Statistics
How is influencing the digital conversion in the business?
How is it important?
My presentation from APIdays Amsterdam (June 2019).
Created in 2012 in Paris, APIdays is a series of worldwide conferences centered on the programmable economy. APIdays has organized 39 events in 11 countries including APIdays Amsterdam, “The Rise of Contextual Communications”. The event featured panel discussions, presentations and workshops from API platform vendors Apigee (Google), IBM, WSO2 and NGINX, cloud communications and CPaaS providers such as Alcatel-Lucent Enterprise, Avaya, Mavenir, Ribbon Communications, TeleStax, Twilio, VoIP Innovations, Vonage, Voxbone Voximplant and Wazo, as well as Telcos KPN and Proximus, among many others. Topics ranged from practical, hands-on workshops on integration and app development and presentations on the key considerations for an API-based strategy such as security and API architecture design, to the more sublime such as Punk Rock and the Customer Experience (CX) and single consciousness artificial intelligence (AI).
Building the connected Supply Chain – how digital is transforming Asia-PacificOrange Business Services
Asia Pacific is one of the world’s major production, manufacturing and distribution hubs. APAC companies are now seeking out ‘smarter’ supply chains to improve overall operational effectiveness. What digital tools are impacting the supply chain?Read more here.
More about Orange Business Services:
Official website: http://www.orange-business.com/en
Facebook: https://www.facebook.com/orangebusiness/
Twitter: https://twitter.com/orangebusiness
Linkedin: https://www.linkedin.com/company/orange-business-services/
Slideshare: http://www.slideshare.net/orangebusiness
Pinterest: https://fr.pinterest.com/orangebusiness
My Keynote Speech on Power of Digital Technologies to Transform Media & Enter...VSR *
This is my first keynote speech after me taking over the role of CEO at BT&BT. I delivered this speech at CIOs conference held at Goa, by Greyhead
http://www.dynamiccio.com/ME/agenda.php
Save to in invest: in challenging economic times, Managed services is the way...Mahmoud Dasser
Indonesia CXO leadership Forum
- Save to in invest: in challenging economic times, Managed services is the way to go!
- Managed Services can enable better Government Services in Cost Effective Way
Digital transformation is the process of using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Where to apply digital transformation in your organization? It can be a competitive advantage. View how with Panorama 360 for insurance and wealth management, you will:
- Identify where digital transformation can apply
- Define the digital transformation vs customer personas
- Rapidly designing the contribution and benefits of digital transformation
- Identify where processes may need to be improved
- Identify human and digital integration
www.InsuranceFrameworks.com
The financial services sector in Asia Pacific is undergoing an ongoing revolution, with a shift from traditional financial services to financial technology.
http://www.orange-business.com/en/library/white-paper/navigating-the-perfect-storm
http://www.orange-business.com/en/customer-experience
http://www.orange-business.com/en/finance
The financial services sector in Asia Pacific is in a state of flux, with increasing regulation, speed of technological change and geo-political uncertainties hindering growth on the one hand, and changing customer expectations demanding more agile and flexible operations on the other. “Traditional” ways of offering financial services are no longer enough, with digital the only way forward to address the issues of growth and customer expectations.
Find out how digital technologies can transform financial services companies to not only become more agile and flexible, but to also deliver on customer expectations with an enriched customer experience.
Nuummite’s Digital Transformation team recognizes that Digitization is revolutionizing the way business is done. New Start-ups are disrupting industries with new technologies and innovative digital business models. We advice that every company needs to be reassessing its Business Model, Products, Operations and Channels to harness the age of digital transformation, enhancing revenue sources, competing against digital natives and outperforming peers.
Digital Apps At the Speed of Thought - Confluence of Agile & DevOpsVSR *
I have delivered a Key Note Speech at Regional Scrum Gathering, India. In the Hyper Connected World, Organisations have to build Digital Products, Digital Services, Digital Processes. To support these Digital Products/Services/ Processes, CIO Organisations have to build Digital Apps which are developed using Social, Mobile, Analytics, Cloud technologies. But Digital Apps to be delivered in hours, days and weeks to meet the needs of customers. Confluence of Agile & DevOps methods helps in delivering Digital Apps at the Speed of Thought
When it began, nobody knew how 2020 would end. More than ever before, the coronavirus pandemic has pushed companies to embrace digital transformation. The question is whether it will remain a force for mainstream technologies such as data analytics and AI. Or are we going to see more recent ways of technology dominating the year? Even if time is the sole judge and determinant, tech trends that we believe will rule 2021 are.
12 Building Blocks to Build a Digital Enterprise VSR *
Building Digital Enterprises is a COMPLEX Journey. It is beyond few digital technologies like Social, Mobile, Analytics, Cloud etc., It is my view that 12 business building blocks to be assessed to make a company Digital. This deck provides high level information on 12 building blocks to build a digital enterprise.
Subscribed 2015: The Explosion of Smart Connected ThingsZuora, Inc.
Market experts and leading analyst firms predict that we’ll see the number of smart connected things grow from ~2B today to over 50B within the coming decade. The introduction of these new smart, connected things enable functional variability to shift from the physical design to the digital smarts that are being embedded in the “thing”. This explosion of smart, connected things provides both their creators and users (consumers and enterprises) with endless opportunities to continually monetize features, options, usage and data over the lifetime of the “thing’s” operation. Come to this session and see how PTC and Zuora are helping businesses capitalize on these important new revenue streams through a live demo.
Digital Transformation:
What is it?
How to apply this process in your business?
Digital Transformation in the Manufacturing Industry
Statistics
How is influencing the digital conversion in the business?
How is it important?
My presentation from APIdays Amsterdam (June 2019).
Created in 2012 in Paris, APIdays is a series of worldwide conferences centered on the programmable economy. APIdays has organized 39 events in 11 countries including APIdays Amsterdam, “The Rise of Contextual Communications”. The event featured panel discussions, presentations and workshops from API platform vendors Apigee (Google), IBM, WSO2 and NGINX, cloud communications and CPaaS providers such as Alcatel-Lucent Enterprise, Avaya, Mavenir, Ribbon Communications, TeleStax, Twilio, VoIP Innovations, Vonage, Voxbone Voximplant and Wazo, as well as Telcos KPN and Proximus, among many others. Topics ranged from practical, hands-on workshops on integration and app development and presentations on the key considerations for an API-based strategy such as security and API architecture design, to the more sublime such as Punk Rock and the Customer Experience (CX) and single consciousness artificial intelligence (AI).
Building the connected Supply Chain – how digital is transforming Asia-PacificOrange Business Services
Asia Pacific is one of the world’s major production, manufacturing and distribution hubs. APAC companies are now seeking out ‘smarter’ supply chains to improve overall operational effectiveness. What digital tools are impacting the supply chain?Read more here.
More about Orange Business Services:
Official website: http://www.orange-business.com/en
Facebook: https://www.facebook.com/orangebusiness/
Twitter: https://twitter.com/orangebusiness
Linkedin: https://www.linkedin.com/company/orange-business-services/
Slideshare: http://www.slideshare.net/orangebusiness
Pinterest: https://fr.pinterest.com/orangebusiness
My Keynote Speech on Power of Digital Technologies to Transform Media & Enter...VSR *
This is my first keynote speech after me taking over the role of CEO at BT&BT. I delivered this speech at CIOs conference held at Goa, by Greyhead
http://www.dynamiccio.com/ME/agenda.php
Save to in invest: in challenging economic times, Managed services is the way...Mahmoud Dasser
Indonesia CXO leadership Forum
- Save to in invest: in challenging economic times, Managed services is the way to go!
- Managed Services can enable better Government Services in Cost Effective Way
Digital transformation is the process of using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Where to apply digital transformation in your organization? It can be a competitive advantage. View how with Panorama 360 for insurance and wealth management, you will:
- Identify where digital transformation can apply
- Define the digital transformation vs customer personas
- Rapidly designing the contribution and benefits of digital transformation
- Identify where processes may need to be improved
- Identify human and digital integration
www.InsuranceFrameworks.com
The financial services sector in Asia Pacific is undergoing an ongoing revolution, with a shift from traditional financial services to financial technology.
http://www.orange-business.com/en/library/white-paper/navigating-the-perfect-storm
http://www.orange-business.com/en/customer-experience
http://www.orange-business.com/en/finance
The financial services sector in Asia Pacific is in a state of flux, with increasing regulation, speed of technological change and geo-political uncertainties hindering growth on the one hand, and changing customer expectations demanding more agile and flexible operations on the other. “Traditional” ways of offering financial services are no longer enough, with digital the only way forward to address the issues of growth and customer expectations.
Find out how digital technologies can transform financial services companies to not only become more agile and flexible, but to also deliver on customer expectations with an enriched customer experience.
Nuummite’s Digital Transformation team recognizes that Digitization is revolutionizing the way business is done. New Start-ups are disrupting industries with new technologies and innovative digital business models. We advice that every company needs to be reassessing its Business Model, Products, Operations and Channels to harness the age of digital transformation, enhancing revenue sources, competing against digital natives and outperforming peers.
Inspired Experiences with Technology from hybris and Agile Methodology #SAPPH...Capgemini
How can you create compelling cross-channel experiences?
In case you missed it, here is what Fernando Alvarez presented earlier at SAPPHIRE.
You can also read Fernando's latest blog post "The Digital Commerce Revolution" here: https://www.capgemini-consulting.com/blog/digital-transformation-conversations/2015/05/the-digital-commerce-revolution
A short presentation introducing you to what we do and how we do it, includes our high level proposition and introduction to the senior partners with contact details
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
Tieto Industrial Experience - Future of B2B customer engagementJaakko Hallavo
A brief slide deck about TIE - Tieto Industrial Experience concept. Describing on a high level Tieto offering for B2B companies to speed up growth and improve efficiency via customer experience management.
CRMNEXT continues where traditional CRMs leave off. It eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively re calibrates banks’ potential to grow engagement, drive profitability and deliver innovation.
It has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital on-boarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.
Digital Transformation and the Marketing ProfessionalMatthew W. Bowers
Defining and understanding digital transformation and the marketing role. How can marketing drive transformation? what are the tasks, strategies and things that can help.
Many organisations are struggling to implement and drive their digital transformations. Only about 30% of digital transformations efforts actually succeed. Mostly because going digital is a complex process with many internal and external pressures. Organisations need to understand what transformations entails, avoid the pitfalls and and carefully consider each facet of digital transformation. Only then can they turn ambition into achievement. In this playbook, we have identified the nine traits of companies that win at digital transformation. We will see what defined their success and how they achieved it. And we will discuss how we can help companies reach their digital transformations goals.
The Road to Digital Maturity for Investment ManagersKurtosys Systems
Digital maturity is one way of gauging a company's level of success on their road to digital transformation; and there are many factors involved in assessing this. In this white paper we focus on five areas that, from our experience, play a vital role in theroad to digital maturity with investment managers in mind.
Discover. Learn. Evolve
Technology is a discovery assisting you to evolve through the lifetime of learning. Global Infocloud believes in implementing our knowledge, hard work and talent to guide you on your success path.
Explore Sarasota Collection's exquisite and long-lasting dining table sets and chairs in Sarasota. Elevate your dining experience with our high-quality collection!
Best Crypto Marketing Ideas to Lead Your Project to SuccessIntelisync
In this comprehensive slideshow presentation, we delve into the intricacies of crypto marketing, offering invaluable insights and strategies to propel your project to success in the dynamic cryptocurrency landscape. From understanding market trends to building a robust brand identity, engaging with influencers, and analyzing performance metrics, we cover all aspects essential for effective marketing in the crypto space.
Also Intelisync, our cutting-edge service designed to streamline and optimize your marketing efforts, leveraging data-driven insights and innovative strategies to drive growth and visibility for your project.
With a data-driven approach, transparent communication, and a commitment to excellence, InteliSync is your trusted partner for driving meaningful impact in the fast-paced world of Web3. Contact us today to learn more and embark on a journey to crypto marketing mastery!
Ready to elevate your Web3 project to new heights? Contact InteliSync now and unleash the full potential of your crypto venture!
What You're Going to Learn
- How These 4 Leaks Force You To Work Longer And Harder in order to grow your income… improve just one of these and the impact could be life changing.
- How to SHUT DOWN the revolving door of Income Stagnation… you know, where new sales come into your magazine while at the same time existing sponsors exit.
- How to transform your magazine business by fixing the 4 “DON’Ts”...
#1 LEADS Don’t Book
#2 PROSPECTS Don’t Show
#3 PROSPECTS Don’t Buy
#4 CLIENTS Don’t Stay
- How to identify which leak to fix first so you get the biggest bang for your income.
- Get actionable strategies you can use right away to improve your bookings, sales and retention.
2. 2
AGENDA
What we want to say
Meet the Team
The team behind the scenes
About Us
“People don’t buy what you do they
buy why you do it” Simon Sinik
Problems and
Solutions
Bridge between old and new, fast
time to market
Business Plan
How we plan to do it
Projections
Where will we end up
3. 3
ABOUT US
Digitalization knocking - we opened the door
There is a pervasive need for business to modernize the
customer experience, act faster, automate processes, mobilize
operations and optimize a supply chain. Digital Business
Platform is the answer to today’s rising customer expectations
and rapid technology innovations
4. 4
DIGITAL FINGERPRINT
Smartwave solution
Our mission is to deliver modern business processes software for companies of any size. We want to become the
connection point between our customers and their partners, clients as well as employees and empower all of them to be
more collaborative and efficient while less dependent on IT. The final goal is to lead them to the highest level of flexibility in
their business.
5. 5
Inspired by the digitalization and quantification of the modern
workforce, Smartwave seeks to empower businesses with an end-
user focused operational intelligence solution. Smartwave is a
promising startup with its new groundbreaking platform for building
digital business, which enables business modernization, integration
of anything, customer growth and partner expansion.
Founded in 2014, Smartwave began with the goal of showing
companies the way to a lean, modern, and effective way of doing
business in the new digital age. We are a company of people
dedicated to deliver the best-valued digital transformation of business
of our amazing partners & customers without them having the
complex IT knowledge.
Company is made up of a team of senior partners who left the major
fin-tech and banking companies in 2014 and 2015. They brought in-
depth consulting, experience, design, development, management
and implementation of large Business-IT solutions for financial,
telecommunications, retail, utilities, FMCG, banking and e-commerce
businesses.
WHO WE ARE
What we stand for
6. 6
As simple as it can be
One size fits all – Create a solution that can be at
enterprise level as well as for SOHO segment1
Allow companies to digitalize their value chain
within days instead of years
Cover major issues of handling products,
segments and prices
Allow simple change due to regulation changes
Allow automated decisions and increase efficiency
2
3
4
5
KEEP IT SMART AND SIMPLE
7. 7
Our commitment
Smartwave is the most popular all-in-one suite: intelligent Business Process
Management (iBPMS) suite, Adaptable Case Management (ACM), Business rule
engine (BRM), Business Activity Monitoring (BAM), Master Data Management
(MDM) with social collaboration and beautiful omni-channel experience including
segmentation, value based pricing with the best industry-specific solutions designed
to speed up performance on the cloud or on premises.
“IF YOU
CAN
DREAM
IT YOU
CAN
ACHIEVE
IT”
Smartwave
8. 8
MEET OUR TEAM
Business is about people
Smartwave is all about creating new value.
We're passionate about what we do, we have fun, and we trust
each other while we work hard. We left our comfortable
positions in corporations to create new value by offering to the
market a new platform for the new digital era.
9. 9
Smartwave is a team of experienced professionals who worked in the leading it companies, consultancies, banks and telecoms, on the
market, and also in renown IT companies which specialize in developing software for the financial and telecommunications sector. The
team behind the company follows the same ideology that created Smartwave.
MEET OUR DEDICATED TEAM
We don't get a chance to do that many things in our lives, and every one should be really excellent
Milan Škorić, Msc
Chef Architect
—
State of the art Software
architect and guru of our
team, cofounder
Aleksandar
Radoičić, MBA
CTO
—
Development lead,
cofounder
Nikola Mirčić, MSc
CMO
—
Experienced sales and
marketing professional
and certified Gustav Kaser
trainer, shareholder
Marko Marković,
MBA
—
Expereinced top
executive with proven
track in management
and consulting, coowner
Ivana Višnjić,
MBA
Business delivery lead
—
Experienced financial
and controling expert,
shareholder
Dejan Petrović,
MSc
COO
—
Experienced developer
and operations manager,
cofounder
You Can Be Part
Of Team
—
Join Us
10. 10
PROBLEM & SOLUTION
Digitalization needs systematic approach
We have created a platform that gives the opportunity for
companies of any size and industry to digitalize their business
model. We took into account all major drivers of digitalization
and we built our platform to serve achieving fast time to market
digitalization and bridge between the new and the old.
11. 11
Companies need way to transform their business model and IT system fast and with acceptable cost. Failing to jump on
the wave will definettely reduce their posibility to survive.
NEED FOR SPEED IS A MUST
To reach up customers needs everyone needs a Ferrari
Digitalization requires
new business model
Due to global trends and drivers
for digitalization companies
must invest into new IT systems
to cover the need. For SOHO
and SME this invesment is huge
while Enterprises are fighting
with legacy systems
12. 12
DIGITALIZATION IS COMPLEX
The digital era is requesting change in several key aspects of the business model
The digitalization drivers are changing the perspective of the businesses worldwide. While keeping the pace with digital
transformation the main stream business needs to be stable, therefore holistic approach is needed
Increasing
competitive
intensity
Rising
customer
expectations
Shifting
channel
dynamics
Diversifying
customer
profiles
Increased
ability to
leverage
(big) data
13. 13
Diversifying
customer
profiles
Increasing
competitive
intensity
Shifting channel
dynamics
Rising customer
expectations
Increased ability
to leverage (big)
data
Proposition
management
Marketing
Distribution &
Sales
Activation
&/Or Delivery
Market analysis
Customer
service/
Lifecycle
management
Operations
Understand
individual
customer
behavior
Develop
perceived made-
to-measure &
customizable
propositions
Tailor marketing
campaigns using
micro-
segmentation
Create
easy-to-use &
personalized
sales channels
Individualize risk
profiles &
streamline
processes
Align service to
diversified
customer
segments
Organize
operations in line
with customer
value
Understand
customer needs
& expectations
Enable outside-in
product
development &
engage customers
Create digital
engagement &
ask customers for
feedback
Develop easy-to-
use 24/7
purchasing
possibilities
Guarantee the
“perfect start”
Personalize
relationship &
pro-actively
provide relevant
service
Organize
processes in line
with customer
expectations
Analyse all
dimensions of
competitive
landscape
Develop
differentiated
more digital
brand
positioning
Develop multi-
source online
lead generation
Optimize online
conversion &
dynamic pricing
Assess future
potential value &
prioritize
accordingly
Focus on
future potential
customer value
Balance need for
differentiation &
cost-efficiency
Understand where
& how to interact
with customers
Create
propositions in
line with channel
developments
Ensure consistent
omni-channel
presence
Ensure a digitally
centred sales
channel strategy
Facilitate
omni-channel
activation
process
Develop omni-
channel service
environment &
facilitate self-
service
Build omni-
channel operating
model
Synthesize &
analyse enriched
market data
Use multi-
sources data sets
& advance
analytics for
propositions
Base marketing
efforts on
customer &
profitability data
Real-time
monitoring of
sales
developments
Collect data &
assess value of
customers
Anticipate
service needs
based on analytics
Use data to select
areas for cost
optimization or
investments
Illustrative
DIRECT IMPACT ON VALUE CHAIN
In order to digitalize you need to take number of actions across your value chain
14. 14
THE REAL PROBLEM IS HOW
Whether you are Enterprise or a small company digitalization requests a lot of time and money
“How to digitalize
at low cost and
maintain the
system stability
The new business ecosystem is putting in front of all enterprises no matter the size and industry the same questions:
• How to offer unique products/services to different segments and gain most value from every customer
• How to approach the customers on all channels available on the same way or translated how to be Omni channel
• How to integrate all participants in the process
• Can we integrate suppliers in our value chain in order to reduce the costs and increase efficiency
• What service providers can I use to outsource/minimalize costs or pay only what I use
• Can I have flexible business models to integrate with partners/jv s
• How to compete against competitors and be as fast on the market as I can be
15. 15
OUR PLATFORM IS THE SOLUTION
By unifying the approach we have developed the balanced solution
Real time automatic decisions
Business rules engine (BRE)Business modeling system
Intelligent Business Process
Management Suite (iBMPS)
Business and performance KPI s
Insight
Document mgmt. made easy
Document management
Enterprise data culture
Products, Parties
Omni channel experience
Front end system
Customer centric sales
Sales system
Smart pricing and segmentation
Price and segmentation
management
Products, Parties
16. 16
Enterprises are gaining a bridge between legacy systems
and a new digitalized frontline. From the perspective of
enterprise our solution increases time to market and keeps
robust back office
Small office and Home office will digitalize their simple
processes in couple simple steps, or by choosing templates
that are ready to go
SME s will be able to approach new markets new customers
and digitalize the business model by fully implementing their
processes as their main IT system
DIGITALIZE BY PROCESS DESIGN
SOHO, SMEs and Enterprises all around same solution just different implementation
Smartwave is your strategic partner for transforming business into an excellent digital experience! If you are not technologically able
but you have business knowledge, we can help you define and implement digitalization of your business in the most simple way. We
have a platform which enables easy creation of business solutions for the new digital era. It supports existing business processes but
it is ready for the new digitalized processes that never existed before
17. 17
OUR PRODUCTS
We have packed our products by segment needs
Our services are offered as assembled platform of several
modules/services that are used in two major roles: modelers
and consumers. Both in enterprise (private cloud) or our cloud
offered on Azure for SME s and SOHO.
18. 18
OUR SERVICES
Our services are made for business owners
Graphical process designer
Tool developed for full modeling of business
processes based on simple user interface and BPMN
2.0 standard.
GUI designer
Intuitive and simple to use GUI designer where you
can customize the look of your future application.
Different objects for different devices can be defined.
Process orchestration service
When you design your process and define your GUI
the orchestration engine will make it available for the
end users by presenting forms defined for different
roles based on metadata structures.
Teams and roles
Assigning process steps to different roles. The tool
also allows creation of teams of the same role so that
the tasks can be distributed over the team.
Decision making tool
Graphical designer for automation of decisions to be
made during the process. Powerful tool to increase
efficiency and control process steps based on
decisions.
Performance and KPI s
Measure everything. All KPI that are part of the
process are measurable. You can find bottlenecks,
improve your performance and efficiency
Process interpreter service for collaboration
Creates flow of the process that needs to flow through
different roles whether in house or partners outside
our company including our customers
Client and segment management
Segmentation is crucial in todays business models.
With this tool you can customize products, processes
and journeys for different segments of customers
Document management tool
Document designer that allows easy to use graphical
tool to drag and drop bookmarks that need to be
printed from the process.
Product catalogue and price editor
Products defined as in printed catalogue, not like back
office codes. Pricing defined for segment product and
customer, fully customizable.
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SCHEDULE YOUR LIVE DEMO TODAY
We are ready to solve one of your “pains” in live demo
As you can see on this mockup created with live app the design and GUI is fully web based, html 5 standard with high level of
technological details that are creating a state of the art user experience and ergonomic usage. We will be more than happy to show
you how this works at our or your premises based on your request
21. 21
IN THE CLOUD OR ON PREMISES
We plan to launch cloud PaaS as well as for Enterprise implementations through our partners
The full package will be available for all segments and the plans offered are
best fitting the needs of specific segment and industry. The cloud Community
and Professional plans are constructed for SMEs while dedicated price has to
be estimated for Enterprise segment.
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PROCESS AND APP STORE
Apps and process templates available within selected plans
Employee
training
process
Complaints
handling
process
Consumption
loan origination
and approval
New employee
recruiting
Purchase
order process
23. 23
PROJECTIONS
Sustainable by 2017
There is around 200 million registered companies in the world.
While we are going to be present on worldwide market we
have also examined the Serbian market with 350 k registered
companies most SME. 8000 world companies exceeds 1 bln $
revenues. We are going to tackle only small portion of their IT
spent.
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MARKET VALIDATION
Is there a space for revenue generation
250 million
Number of registered companies worldwide. 350.000
companies registered solely in Serbia. With this size it is
obvious the space is there.
5 billion on BPM
While our platform is not only BPM it is likely that most of
our first movers will recognize it as BPM and therefore this
number is relevant estimation of the market.
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MARKET size
Within 5 years only by acquiring 0,1% of the market we can reach 300M revenues
250 M 250.000 300 M $
0,1%
$ 100
avg/month
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BRAKE EVEN IN 2016
Positive EBITDA in the first year since 2015 was development year
(100,000,000.00)
(50,000,000.00)
-
50,000,000.00
100,000,000.00
150,000,000.00
200,000,000.00
250,000,000.00
2016 2017 2018 2019 2020
Costs were estimated based on intensive marketing investment and limited
scaling of the team since we plan to implement through partners.
Of revenues coming from SME (cloud) and 50% from
Enterprise partnerships
50%
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Business model
PaaS and Partnering
Two basic revenue streams – First resellers in the form of
System integrators and Consultants and second Cloud
services directly to end users SME s. Strict rule to develop
partnerships only with best industry knowledge leads.
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PaaS
First Deals SW
Partnering
Start
Smartwave
Private
System integrators
Consultancies
As we already have couple of deals in the pipeline we are going to go through the implementations of those first one on our own since POC and
quality assurance for the first implementations is crucial. On phase 2 we are going to launch PaaS (cloud) Smartwave platform for SME s and SOHO
while in the same time we are going to partner with 2 types of companies - Consultancies and System Integrators. This way we are not going to
cannibalize our own partners with direct sales.
HOW WE ARE GOING TO SELL
Per industry or/and geography
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COMPETITORS COMPARISSON
We are competing against big names however we do have our competitive advantages
Our platform is holistic and has an digitalization vs
BPM approach as prime
Cost to serve is by far cheaper than competitors
Technology wise we are on the same level
Innovative tools rounding the solution as superior and
all in one vs competition
Serbia as origin of the company however to be
mitigated by London based office
Potential shortage of developers in the future due to
high market demand…
The competition is not the same on Enterprise and SMS segment. On enterprise the biggest barrier is the amount of investment already made by big
players. However they are lagging time on catching the wave of digitalization. No more big and small tech companies just innovative and not. On SME
main advantage is again holistic approach – all in one product for SME s.
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STAY CONNECTED
We are always opened for new contacts
Smartwave doo
Europe
157, Bul. Arsenija Carnojevica
11070 Belgrade, Serbia
P: (+381) 11.354.2864
CET UTC +1:00
Email: info@smartwave.rs
aleksandar.radoicic@smartwave.rs
dejan.petrovic@smartwave.rs
milan.skoric@smartwave.rs
Address
Contact Info