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Digital Business Management
PROJECT MADE
BY..
SIDDHESHWAR
BHAGUNDE
“You just can’t ask
people what they
want and then try to
give it to them. By
the time you get it
built, they’ll want
something else”
- Steve jobs
Apple computers
What is digital business?
Marketing, buying, selling, delivering, servicing, and paying
for products, services, and information across networks linking
an enterprise and its prospects, customers, agents, suppliers,
competitors and allies.
What is digital business management?

Involves the continuous optimization of an organization’s value
proposition and value-chain positions through the adoption of
digital technology and the use of the Internet , digital
communications as the primary communications medium
DIGITAL BUSINESS
MODELS
Business-to-Business (B2B)
• Electronic
marketplace (emarketplace) –
interactive business
communities
providing a central
market where
multiple buyers and
sellers can engage in
e-business activities
Business-to-Consumer
(B2C)

B2C– delivery of products and services directly to
individual consumers through the Internet.
•Dell Computer
•Expedia
Consumer-to-Business (C2B)
• Indiamart.com is an example of a C2B ebusiness model
• The demand for C2B e-business will increase
over the next few years due to customer’s
desire for greater convenience and lower
prices
Consumer-toConsumer (C2C)

C2C– market in which consumers market goods and
services to each other through the Internet.
•eBay
•Zshops at Amazon.com
CHANGING ASSUMPTIONS
• Old: Long-range planning important
New: Adaptability important
• Old: Information systems record information about the
work
New: Information systems do the work
• Old: People have stable jobs and careers
New: Work environments and job duties change rapidly.
Country boundaries don’t matter.
HOW BUSINESS BENIFITS FROM
DIGITAL BUSINESS MANAGEMENT?
[

Reduce administrative and operating costs

[

Reduce inventory costs

[
[
[

Reduce the cost of procurement

[

Increase communication efficiency and interaction with
employees, vendors, customers and strategic partners

[

Increase revenues and profit margins

Improve customer service and satisfaction
Streamline procurement procedures
ADVANTAGES OF GOING DIGITAL FOR SMALL
AND MEDIUN SIZED BUSINESS
1)

Inexpensive source of information

2)

Inexpensive way of advertising

3)

Inexpensive way of conducting market
research

4)

Inexpensive way to build (or rent) a
storefront

5)

Lower transaction cost
Cont...
6) Image and public recognition can be accumulated
fast

7) Inexpensive way of providing catalogues
8)

Inexpensive way to reach worldwide customers
IMPROVEMENTS DUE TO
DIGITALIZATION
digital business management
digital business management

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digital business management

  • 3. “You just can’t ask people what they want and then try to give it to them. By the time you get it built, they’ll want something else” - Steve jobs Apple computers
  • 4. What is digital business? Marketing, buying, selling, delivering, servicing, and paying for products, services, and information across networks linking an enterprise and its prospects, customers, agents, suppliers, competitors and allies.
  • 5. What is digital business management? Involves the continuous optimization of an organization’s value proposition and value-chain positions through the adoption of digital technology and the use of the Internet , digital communications as the primary communications medium
  • 7. Business-to-Business (B2B) • Electronic marketplace (emarketplace) – interactive business communities providing a central market where multiple buyers and sellers can engage in e-business activities
  • 8. Business-to-Consumer (B2C) B2C– delivery of products and services directly to individual consumers through the Internet. •Dell Computer •Expedia
  • 9. Consumer-to-Business (C2B) • Indiamart.com is an example of a C2B ebusiness model • The demand for C2B e-business will increase over the next few years due to customer’s desire for greater convenience and lower prices
  • 10. Consumer-toConsumer (C2C) C2C– market in which consumers market goods and services to each other through the Internet. •eBay •Zshops at Amazon.com
  • 11. CHANGING ASSUMPTIONS • Old: Long-range planning important New: Adaptability important • Old: Information systems record information about the work New: Information systems do the work • Old: People have stable jobs and careers New: Work environments and job duties change rapidly. Country boundaries don’t matter.
  • 12. HOW BUSINESS BENIFITS FROM DIGITAL BUSINESS MANAGEMENT? [ Reduce administrative and operating costs [ Reduce inventory costs [ [ [ Reduce the cost of procurement [ Increase communication efficiency and interaction with employees, vendors, customers and strategic partners [ Increase revenues and profit margins Improve customer service and satisfaction Streamline procurement procedures
  • 13. ADVANTAGES OF GOING DIGITAL FOR SMALL AND MEDIUN SIZED BUSINESS 1) Inexpensive source of information 2) Inexpensive way of advertising 3) Inexpensive way of conducting market research 4) Inexpensive way to build (or rent) a storefront 5) Lower transaction cost
  • 14. Cont... 6) Image and public recognition can be accumulated fast 7) Inexpensive way of providing catalogues 8) Inexpensive way to reach worldwide customers