Difference Between Product and Service Marketing
AMAL JOSEPH
B4GMBA 3004
PRODUCT MARKETING
PRODUCT
 An article or substances that is manufactured or redefined for sale.
 Tangible, See, touch and feel.
PRODUCT MARKETING
It is the process of promoting and selling a product to the people.
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SERVICE MARKETING
SERVICE
 Service is something someone can do for anything.
 Intangible
 More importance to relationship
SERVICE MARKETING
It is the process of intangible economic activities offered by one
party to another.
amalz
Differences between Product and Service Marketing
 Whom comes to whom
o Products are transported through distribution channels
o Services are location based
 Quality
o Quality of product within itself is embedded at the time of manufacture
o It may vary from customer to customer
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 Focus
o More product selling.
o More on relationships
 Ownership
o Product can be an asset
o Service can not be owned
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 Tangibility
o Can see, touch and feel before buying
o It is through experience
 Sources of Value
o How Materials are chosen
o How the service provider behave
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THANK YOU
amalz

Difference between product and service marketing

  • 1.
    Difference Between Productand Service Marketing AMAL JOSEPH B4GMBA 3004
  • 2.
    PRODUCT MARKETING PRODUCT  Anarticle or substances that is manufactured or redefined for sale.  Tangible, See, touch and feel. PRODUCT MARKETING It is the process of promoting and selling a product to the people. amalz
  • 3.
    SERVICE MARKETING SERVICE  Serviceis something someone can do for anything.  Intangible  More importance to relationship SERVICE MARKETING It is the process of intangible economic activities offered by one party to another. amalz
  • 4.
    Differences between Productand Service Marketing  Whom comes to whom o Products are transported through distribution channels o Services are location based  Quality o Quality of product within itself is embedded at the time of manufacture o It may vary from customer to customer amalz
  • 5.
     Focus o Moreproduct selling. o More on relationships  Ownership o Product can be an asset o Service can not be owned amalz
  • 6.
     Tangibility o Cansee, touch and feel before buying o It is through experience  Sources of Value o How Materials are chosen o How the service provider behave amalz
  • 7.