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#LLS16
Take Back Control of Your Funnel
with an ABM Strategy
SPONSORED BY:
#LLS16
Follow This Webinar On Twitter
#LLS16
Demand Gen Report: @DG_Report
Carol Krol: @carolkrol
Radius: @radius
Shari Johnston: @shariajohnston
#LLS16
From TOFU to MOFU to BOFU to Close
www3.demandgenreport.com/lls16
#LLS16
About Demand Gen Report
• Tracking strategies and solutions in lead
generation and marketing technology
since 2007
• Daily news and analysis, special reports,
original research and live events
• Newsletter reaches 40,000 readers
• Additional resources at:
demandgenreport.com/resources
@DG_Report
http://linkd.in/DG_Specialists
#LLS16
Questions, Tweets & Resources
Submit your
questions here
Download
today’s resources
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Panelists
MODERATOR:
Carol Krol
Editor-In-Chief
Demand Gen Report
Shari Johnston
VP of Demand Marketing
Radius
@shariajohnston
Take Back Control of your Funnel with
ABM
#RevenueDriv
Shari Johnston, SVP
Marketing
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Agenda
○ How ABM will accelerate your funnel
○ Radius ABM Story
o Operationalize for ABM
o ABM programs
o ABM metrics to measure
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
○ Marketers are increasingly turning to ABM
◆ To align with the way sales has always sold, by account
◆ Focus their marketing resources on those accounts most likely to convert
◆ A more customized marketing approach to stand out from the noise
◆ Lead volume is not producing revenue
○ What marketers want:
◆ Use data science to prioritize Accounts for their ABM strategy
◆ Reach those targeted accounts with a customized and personalized approach using key
account attributes
ABM Approach
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver
The 80/20 Rule
20% of the prospects are responsible for 80% of sales
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver
Radius ABM Story
“Marketing and Sales jointly go to market to attract, engage and convert
the accounts most likely to be our next customers.”
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver
Operationalizing ABM
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Target Account Selection
Leveraging data science to provide insights to
your target account list.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
#RevenueDriv
Predictive Driven
Account Selection
A Target
Account List
Aligning with sales
for account selection
ABM - Maturity of Account Selection
Leveraging Data
insights
Account Insights and Account Prioritization
Using Predictive To identify which Accounts are Most
Likely To Convert
Radius ABM Stack:
End-to-end cloud
platforms that
connect data &
machine-
learning with rich
customer
experiences.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
#RevenueDriv
"In fact, the relationship is so obvious that it almost
seems unnecessary to lay it out: predictive vendors
help marketers find accounts to target; ABM helps
marketers reach target accounts.”
—David Raab, Raab Associates
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Account 1 Account 2 Account 3
Industry: Finance Finance Insurance
Location: San Francisco, CA San Francisco, CA San Francisco, CA
Employees: 250-500 250-500 250-500
Revenue: $50M to $100M $50M to $100M $50M to $100M
Success Rate 8% 8% 4%
Business Graph Impact on ABM
Account 1 Account 2 Account 3
Industry: Finance Finance Insurance
Location: San Francisco, CA San Francisco, CA San Francisco, CA
Employees: 250-500 250-500 250-500
Revenue: $50M to $100M $50M to $100M $50M to $100M
Using CRM Yes No Yes
Using MAT Yes No Yes
(Events) New CMO Yes No Yes
Success Rate 22% 4% 17%
New Accounts 300 Accounts 250 Accounts 125 Accounts
Existing Accounts 40 Accounts 50 Accounts 35 Accounts
Business Graph Impact on ABM
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Radius ABM Program Snapshot
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
ABM GTM - Territory Management
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver
ABM Programs
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Multi-Channel ABM Programs
• Social Targeting
• Display Advertising
• Content Syndication
• Sponsored Event
• Field Events
• Outbound Campaigns
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
ABM Programs Planning
Marketing
Planning
Demand
Generation
Field
Marketing
Database
Campaigns
Sales Team
Presentations
Review
Programs
Brainstorm
Additions
Align Account
Focus
Final Plan
Additional
Territory
Activities
Monthly
Review
Analysis
Program
Execution
Recommended
Edits
-4 weeks
End of 1st
and 2nd
Months
-2 weeks
Quarter
Start
Account-Based Advertising Campaign
● 132 target accounts
● Ads delivered only to
people at these companies
● Creative is personalized to
the company
● 33% increase in account
engagement in 1 month
Facebook Ad fueled by network data
● Targeting Tier A and B companies
● 360k+ contacts found using network
data (avg 180/company)
● Contacts increasing using intent data to
add to the list dynamically
Initial Results 6/22-7/1:
● 7,435 people reached
● 15 clicks
● $166 spent
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Target Account Programs
○ Utilize Radius to identify target account lists
for marketing and sales GTM strategy
◆ Leverage Radius segmentation to
uncover target accounts within your CRM
and from the Radius Business Graph
• Create segments by territory of top
Accounts based off of key account
attributes
• Export the records and upload as
new accounts in our CRM by territory
Example: Target accounts using Key
Technology=Marketo
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
→ Slack Integration: Target accounts with inbound
lead activity are sent to a Slack channel #abm_alert
ABM GTM - Acting on ABM #abm_alert Slack Channel
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Marketing Driven Programs
ABM Driven Programs
Campaign led based on strategy–news,
thought leadership, etc.–and identifying top
accounts to pursue.
Starts with segmenting Target Accounts
and building programs that will influence
them.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Marketing Driven - Webinar
Webinar
Registrati
on
Email
3rd Party
Sponsored Email
Social
Display Ads /
Sponsored Posts
ABM
Alerts
Tier A & B
Accounts
Key
Contacts
Custom
Sales
Touch to
A/B
A/B Attended
A/B No Show
Registered
Attended
Registered No
Show
Focus Metrics
20% registrants
from A/B
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
“Thanks for reaching out. That's a very personalized touchpoint, I'm impressed :)” – LinkedIn
“Thanks for reaching out….How would you clearly measure marketing ROI for a new technology solution?
That has been one key piece lately that has slowed down our decision process at Cradlepoint.”
“Thanks for the outreach. Yep, I bet your system had us pegged…numerous people at our company are
actively looking at Predictive Intelligence platforms.” - Brainshark
“First time a vendor reached out before the session–nice!” - Booker
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Goal:
20% of POS/Payments tier A/B
accounts registered
What industry has a lot of Tier A & B
Accounts w/o Opportunities?
○ A: 24 Accounts > 4 early
stage leads
○ B: 192 Accounts > 89 early
stage leads
○ C: 56 Accounts > 23 early
stage leads
ABM Driven - Webinar
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
ABM Driven - Webinar
Webinar
Registrati
on
Email
3rd Party Email &
Ads
Social (Post in
Groups)
Display Ads /
Sponsored Posts
ABM
Alerts
Tier A & B
Accounts
Salesforce
List
Custom
Sales
Touch to
A/B
A/B Attended
Cadence
A/B No Show
Cadence
Registered
Attended
Registered No
Show
Sales Cadence
to A/B
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver
ABM Metrics we Measure
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Operational Metrics We Measure
● Coverage of target persona contacts on our ABM Accounts
● Target Accounts
● Increase in Funnel Velocity
● Improvements in Average Sales Price
● Improved Close Rates
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
Radius selected the official ABM Alliance Predictive Technology:
Upcoming in 2016...
➔ Best Practice Guides & Research
➔ Online Workshops & Webinars
➔ Roadshows
➔ Integrations!
Goal of the ABM Alliance is to help
marketers master account-based-
everything.
Thank you!
#LLS16
Q&A / Panelists
MODERATOR:
Carol Krol
Editor-In-Chief
Demand Gen Report
Shari Johnston
VP of Demand Marketing
Radius
@shariajohnston
#LLS16
Thank You For Attending
Register for more sessions now thru July 27th!
Please Join Our Next Session Today at 2PM ET / 11AM PT
www3.demandgenreport.com/lls16

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Dgr lls16 radius-final_deck

  • 1. #LLS16 Take Back Control of Your Funnel with an ABM Strategy SPONSORED BY:
  • 2. #LLS16 Follow This Webinar On Twitter #LLS16 Demand Gen Report: @DG_Report Carol Krol: @carolkrol Radius: @radius Shari Johnston: @shariajohnston
  • 3. #LLS16 From TOFU to MOFU to BOFU to Close www3.demandgenreport.com/lls16
  • 4. #LLS16 About Demand Gen Report • Tracking strategies and solutions in lead generation and marketing technology since 2007 • Daily news and analysis, special reports, original research and live events • Newsletter reaches 40,000 readers • Additional resources at: demandgenreport.com/resources @DG_Report http://linkd.in/DG_Specialists
  • 5. #LLS16 Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #LLS16
  • 6. #LLS16 Panelists MODERATOR: Carol Krol Editor-In-Chief Demand Gen Report Shari Johnston VP of Demand Marketing Radius @shariajohnston
  • 7. Take Back Control of your Funnel with ABM #RevenueDriv Shari Johnston, SVP Marketing
  • 8. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Agenda ○ How ABM will accelerate your funnel ○ Radius ABM Story o Operationalize for ABM o ABM programs o ABM metrics to measure
  • 9. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. ○ Marketers are increasingly turning to ABM ◆ To align with the way sales has always sold, by account ◆ Focus their marketing resources on those accounts most likely to convert ◆ A more customized marketing approach to stand out from the noise ◆ Lead volume is not producing revenue ○ What marketers want: ◆ Use data science to prioritize Accounts for their ABM strategy ◆ Reach those targeted accounts with a customized and personalized approach using key account attributes ABM Approach
  • 10. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver The 80/20 Rule 20% of the prospects are responsible for 80% of sales
  • 11. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver Radius ABM Story “Marketing and Sales jointly go to market to attract, engage and convert the accounts most likely to be our next customers.”
  • 12. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver Operationalizing ABM
  • 13. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Target Account Selection Leveraging data science to provide insights to your target account list.
  • 14. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. #RevenueDriv Predictive Driven Account Selection A Target Account List Aligning with sales for account selection ABM - Maturity of Account Selection Leveraging Data insights Account Insights and Account Prioritization Using Predictive To identify which Accounts are Most Likely To Convert
  • 15. Radius ABM Stack: End-to-end cloud platforms that connect data & machine- learning with rich customer experiences.
  • 16. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. #RevenueDriv "In fact, the relationship is so obvious that it almost seems unnecessary to lay it out: predictive vendors help marketers find accounts to target; ABM helps marketers reach target accounts.” —David Raab, Raab Associates
  • 17. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.
  • 18. Account 1 Account 2 Account 3 Industry: Finance Finance Insurance Location: San Francisco, CA San Francisco, CA San Francisco, CA Employees: 250-500 250-500 250-500 Revenue: $50M to $100M $50M to $100M $50M to $100M Success Rate 8% 8% 4% Business Graph Impact on ABM
  • 19. Account 1 Account 2 Account 3 Industry: Finance Finance Insurance Location: San Francisco, CA San Francisco, CA San Francisco, CA Employees: 250-500 250-500 250-500 Revenue: $50M to $100M $50M to $100M $50M to $100M Using CRM Yes No Yes Using MAT Yes No Yes (Events) New CMO Yes No Yes Success Rate 22% 4% 17% New Accounts 300 Accounts 250 Accounts 125 Accounts Existing Accounts 40 Accounts 50 Accounts 35 Accounts Business Graph Impact on ABM
  • 20. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Radius ABM Program Snapshot
  • 21. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. ABM GTM - Territory Management
  • 22. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver ABM Programs
  • 23. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Multi-Channel ABM Programs • Social Targeting • Display Advertising • Content Syndication • Sponsored Event • Field Events • Outbound Campaigns
  • 24. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. ABM Programs Planning Marketing Planning Demand Generation Field Marketing Database Campaigns Sales Team Presentations Review Programs Brainstorm Additions Align Account Focus Final Plan Additional Territory Activities Monthly Review Analysis Program Execution Recommended Edits -4 weeks End of 1st and 2nd Months -2 weeks Quarter Start
  • 25. Account-Based Advertising Campaign ● 132 target accounts ● Ads delivered only to people at these companies ● Creative is personalized to the company ● 33% increase in account engagement in 1 month
  • 26. Facebook Ad fueled by network data ● Targeting Tier A and B companies ● 360k+ contacts found using network data (avg 180/company) ● Contacts increasing using intent data to add to the list dynamically Initial Results 6/22-7/1: ● 7,435 people reached ● 15 clicks ● $166 spent
  • 27. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Target Account Programs ○ Utilize Radius to identify target account lists for marketing and sales GTM strategy ◆ Leverage Radius segmentation to uncover target accounts within your CRM and from the Radius Business Graph • Create segments by territory of top Accounts based off of key account attributes • Export the records and upload as new accounts in our CRM by territory Example: Target accounts using Key Technology=Marketo
  • 28. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. → Slack Integration: Target accounts with inbound lead activity are sent to a Slack channel #abm_alert ABM GTM - Acting on ABM #abm_alert Slack Channel
  • 29. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Marketing Driven Programs ABM Driven Programs Campaign led based on strategy–news, thought leadership, etc.–and identifying top accounts to pursue. Starts with segmenting Target Accounts and building programs that will influence them.
  • 30. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Marketing Driven - Webinar Webinar Registrati on Email 3rd Party Sponsored Email Social Display Ads / Sponsored Posts ABM Alerts Tier A & B Accounts Key Contacts Custom Sales Touch to A/B A/B Attended A/B No Show Registered Attended Registered No Show Focus Metrics 20% registrants from A/B
  • 31. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. “Thanks for reaching out. That's a very personalized touchpoint, I'm impressed :)” – LinkedIn “Thanks for reaching out….How would you clearly measure marketing ROI for a new technology solution? That has been one key piece lately that has slowed down our decision process at Cradlepoint.” “Thanks for the outreach. Yep, I bet your system had us pegged…numerous people at our company are actively looking at Predictive Intelligence platforms.” - Brainshark “First time a vendor reached out before the session–nice!” - Booker
  • 32. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Goal: 20% of POS/Payments tier A/B accounts registered What industry has a lot of Tier A & B Accounts w/o Opportunities? ○ A: 24 Accounts > 4 early stage leads ○ B: 192 Accounts > 89 early stage leads ○ C: 56 Accounts > 23 early stage leads ABM Driven - Webinar
  • 33. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. ABM Driven - Webinar Webinar Registrati on Email 3rd Party Email & Ads Social (Post in Groups) Display Ads / Sponsored Posts ABM Alerts Tier A & B Accounts Salesforce List Custom Sales Touch to A/B A/B Attended Cadence A/B No Show Cadence Registered Attended Registered No Show Sales Cadence to A/B
  • 34. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.#RevenueDriver ABM Metrics we Measure
  • 35. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Operational Metrics We Measure ● Coverage of target persona contacts on our ABM Accounts ● Target Accounts ● Increase in Funnel Velocity ● Improvements in Average Sales Price ● Improved Close Rates
  • 36. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED. Radius selected the official ABM Alliance Predictive Technology: Upcoming in 2016... ➔ Best Practice Guides & Research ➔ Online Workshops & Webinars ➔ Roadshows ➔ Integrations! Goal of the ABM Alliance is to help marketers master account-based- everything.
  • 38. #LLS16 Q&A / Panelists MODERATOR: Carol Krol Editor-In-Chief Demand Gen Report Shari Johnston VP of Demand Marketing Radius @shariajohnston
  • 39. #LLS16 Thank You For Attending Register for more sessions now thru July 27th! Please Join Our Next Session Today at 2PM ET / 11AM PT www3.demandgenreport.com/lls16