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ABM PLATFORM SOLUTION OVERVIEW
Dom Lindars | VP, Product Management
Nani Jansen | Director, Product Marketing
DEMANDBASE IN ACTION
AGENDA
§ Challenges of ABM
§ Account Selection & Audience Management
§ ABM Analytics
§ Q&A
SLIDE 3
WHAT IS FULL-FUNNEL ABM?
Identifying and Targeting priority
accounts
Engaging audiences with
relevant content
Converting and
closing the right accounts?
Measuring
the impact on
business goals
SLIDE 4
92% OF B2B MARKETERS
agree that ABM is the way of the
future. But many struggle with
strategy and implementation.
THE RIGHT ACCOUNTS
ALIGNMENT WITH SALES
NEW KPIs
RELEVANT DATA
CONSISTENT MEASUREMENT
…PULLING IT ALL TOGETHER
?
?
?
?
?
?
SLIDE 5
TECHNOLOGY
IS NOT A
SILVER BULLET
FOR B2B
MARKETERS
Demandbase, Marketo, Adobe, CMO Survey
believe their
analytics tools are
well integrated
26%
able to use their
data to effectively
measure results
28%
are challenged by
outdated,
irrelevant or
inaccurate
business data
59%
say data and
analytics will
be crucial in
the future,
but…
100%
SLIDE 6
DEMANDBASE ABM PLATFORM
ABM PLATFORM
Audience Management
ABM Analytics
Account Selection
Global B2B
Data at Scale
Patented IP
Identification
Proprietary B2B Ad
Tech/DSP
Artificial Intelligence
& Machine Learning
MASIntegration
SLIDE 7
• Intuitive account audience creation and
management
• AI-based identification of companies
showing early signs of intent
• Essential ABM performance
measurement and reports
• Extensive account-based data and
insights
• Full-Funnel actionability
• Integration with 3rd party analytic tools
END-TO-END
ABM PLATFORM
ACCOUNT SELECTION &
AUDIENCE MANAGEMENT
SLIDE 9
FOCUS ON WHAT MATTERS: ACCOUNTS
ACCOUNT-BASED MARKETING ENABLES B2B
MARKETERS TO IDENTIFY AND TARGET
THE ACCOUNTS THAT MATTER MOST
Identify the
accounts that
matter most
Market to those
accounts
Measure the results
by accounts
SLIDE 10
CRITERIA FOR ABM TECHNOLOGY
Enable transparency among stakeholders
Seamlessly integrate across teams and tools
Provide consistent & accurate account data
Connect programs across customer lifecycle
SLIDE 11
WHAT MAKES A GOOD ACCOUNT?
✓
BASIC CRITERIA
§ Revenue
§ Headcount
§ Region
§ Industry
✓✓
BASIC CRITERIA + FIT
§ Demonstrating a need
§ Showing a strong match for
your value proposition
✓✓✓
BASIC CRITERIA + FIT + TIMELY INTENT
§ Researching topics
§ Engaging with your site content
§ Presence of a buying committee
§ Available budget
SLIDE 12
WHAT’S DIFFERENT ABOUT ACCOUNT SELECTION?
DATA-DRIVEN
Informed by 60B B2B signals per month,
one of the world’s largest B2B datasets.
TRANSPARENT
Detailed explanations for rankings and data
sourcing.
ACTIONABLE
Built-in actions for advertising, website
personalization and sales notifications.
CUSTOMIZABLE
Learns from your input on the ideal
customer profile
SLIDE 13
ACCOUNT SELECTION METHODOLOGY
1. Marketer profile
• Ideal customer profile
• Existing customers
• Common job titles
• Keywords
• Competitors
2. Account scoring 3. Account list
Company 1
-28.1
Company 3
-66.9+12.4
Company 2
+56.0
Composite
Score
-32.2
+48.5
4. Refresh with Real-Time Intent
DEMO
ABM ANALYTICS
SLIDE 16
MEASURING ACCOUNT-BASED MARKETING
CHALLENGE
Provide marketers with
QUANTIFIABLE
metrics to demonstrate
impact.
Of CMOs say that lacking the
ability to measure results is a
top concern.
Marketers struggle to
MEASURE ABM
77%
HOWEVER…
Forrester
93%
of B2B companies said ABM is
important to marketing’s
success.
More marketers look to
SUCCEED with ABM
SiriusDecisions
SLIDE 17
ABM ANALYTICS
Surface insights to help practitioners and decision-makers
support their strategies.
Understand current
performance
Compare to control or
another audience
Examine trends and
velocity
Take actions based on
recommendations
DEMO
SLIDE 19
Understand the impact of Account-
Based Marketing - Monitor the health of your
ABM strategy by examining the progress of your
most valued accounts through the buying cycle.
Compare audiences - Create a side-by-side
comparison of audiences with different revenue
ranges, employee sizes or verticals to
understand how your segments perform at any
stage of the funnel.
Compare vendors - Test the effectiveness of
your marketing spend by exposing different
audiences to different vendors’ solutions, and
see which of them drive better progression
through the funnel.
USE CASES
Understand the incremental impact of
ABM programs - Compare audiences that
have been exposed to your ABM activities to
those that haven’t.
Take action - Diagnose problems and
opportunities in your customer journey. Create
new audiences from the accounts that are not
progressing, and activate them to drive
awareness, engagement or conversion.
Build credibility - Share intuitive and
transparent reports showing progress
through the buying cycle and impact on
revenue.
KEY TAKE AWAYS
• Organize your ABM strategy
around key audiences.
• Leverage AI to identify
companies that meet your
buying criteria and are showing
the right intent signals.
• Take action based on ABM
performance metrics.
Q&A
DEMANDBASE IN ACTION
11:45-12:30 – Targeting Solution
1:45-2:30 – Engagement Solution
2:45-3:30 – Conversion Solution

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Demandbase Solution Overview: ABM Platform

  • 1. ABM PLATFORM SOLUTION OVERVIEW Dom Lindars | VP, Product Management Nani Jansen | Director, Product Marketing DEMANDBASE IN ACTION
  • 2. AGENDA § Challenges of ABM § Account Selection & Audience Management § ABM Analytics § Q&A
  • 3. SLIDE 3 WHAT IS FULL-FUNNEL ABM? Identifying and Targeting priority accounts Engaging audiences with relevant content Converting and closing the right accounts? Measuring the impact on business goals
  • 4. SLIDE 4 92% OF B2B MARKETERS agree that ABM is the way of the future. But many struggle with strategy and implementation. THE RIGHT ACCOUNTS ALIGNMENT WITH SALES NEW KPIs RELEVANT DATA CONSISTENT MEASUREMENT …PULLING IT ALL TOGETHER ? ? ? ? ? ?
  • 5. SLIDE 5 TECHNOLOGY IS NOT A SILVER BULLET FOR B2B MARKETERS Demandbase, Marketo, Adobe, CMO Survey believe their analytics tools are well integrated 26% able to use their data to effectively measure results 28% are challenged by outdated, irrelevant or inaccurate business data 59% say data and analytics will be crucial in the future, but… 100%
  • 6. SLIDE 6 DEMANDBASE ABM PLATFORM ABM PLATFORM Audience Management ABM Analytics Account Selection Global B2B Data at Scale Patented IP Identification Proprietary B2B Ad Tech/DSP Artificial Intelligence & Machine Learning MASIntegration
  • 7. SLIDE 7 • Intuitive account audience creation and management • AI-based identification of companies showing early signs of intent • Essential ABM performance measurement and reports • Extensive account-based data and insights • Full-Funnel actionability • Integration with 3rd party analytic tools END-TO-END ABM PLATFORM
  • 9. SLIDE 9 FOCUS ON WHAT MATTERS: ACCOUNTS ACCOUNT-BASED MARKETING ENABLES B2B MARKETERS TO IDENTIFY AND TARGET THE ACCOUNTS THAT MATTER MOST Identify the accounts that matter most Market to those accounts Measure the results by accounts
  • 10. SLIDE 10 CRITERIA FOR ABM TECHNOLOGY Enable transparency among stakeholders Seamlessly integrate across teams and tools Provide consistent & accurate account data Connect programs across customer lifecycle
  • 11. SLIDE 11 WHAT MAKES A GOOD ACCOUNT? ✓ BASIC CRITERIA § Revenue § Headcount § Region § Industry ✓✓ BASIC CRITERIA + FIT § Demonstrating a need § Showing a strong match for your value proposition ✓✓✓ BASIC CRITERIA + FIT + TIMELY INTENT § Researching topics § Engaging with your site content § Presence of a buying committee § Available budget
  • 12. SLIDE 12 WHAT’S DIFFERENT ABOUT ACCOUNT SELECTION? DATA-DRIVEN Informed by 60B B2B signals per month, one of the world’s largest B2B datasets. TRANSPARENT Detailed explanations for rankings and data sourcing. ACTIONABLE Built-in actions for advertising, website personalization and sales notifications. CUSTOMIZABLE Learns from your input on the ideal customer profile
  • 13. SLIDE 13 ACCOUNT SELECTION METHODOLOGY 1. Marketer profile • Ideal customer profile • Existing customers • Common job titles • Keywords • Competitors 2. Account scoring 3. Account list Company 1 -28.1 Company 3 -66.9+12.4 Company 2 +56.0 Composite Score -32.2 +48.5 4. Refresh with Real-Time Intent
  • 14. DEMO
  • 16. SLIDE 16 MEASURING ACCOUNT-BASED MARKETING CHALLENGE Provide marketers with QUANTIFIABLE metrics to demonstrate impact. Of CMOs say that lacking the ability to measure results is a top concern. Marketers struggle to MEASURE ABM 77% HOWEVER… Forrester 93% of B2B companies said ABM is important to marketing’s success. More marketers look to SUCCEED with ABM SiriusDecisions
  • 17. SLIDE 17 ABM ANALYTICS Surface insights to help practitioners and decision-makers support their strategies. Understand current performance Compare to control or another audience Examine trends and velocity Take actions based on recommendations
  • 18. DEMO
  • 19. SLIDE 19 Understand the impact of Account- Based Marketing - Monitor the health of your ABM strategy by examining the progress of your most valued accounts through the buying cycle. Compare audiences - Create a side-by-side comparison of audiences with different revenue ranges, employee sizes or verticals to understand how your segments perform at any stage of the funnel. Compare vendors - Test the effectiveness of your marketing spend by exposing different audiences to different vendors’ solutions, and see which of them drive better progression through the funnel. USE CASES Understand the incremental impact of ABM programs - Compare audiences that have been exposed to your ABM activities to those that haven’t. Take action - Diagnose problems and opportunities in your customer journey. Create new audiences from the accounts that are not progressing, and activate them to drive awareness, engagement or conversion. Build credibility - Share intuitive and transparent reports showing progress through the buying cycle and impact on revenue.
  • 20. KEY TAKE AWAYS • Organize your ABM strategy around key audiences. • Leverage AI to identify companies that meet your buying criteria and are showing the right intent signals. • Take action based on ABM performance metrics.
  • 21. Q&A
  • 22. DEMANDBASE IN ACTION 11:45-12:30 – Targeting Solution 1:45-2:30 – Engagement Solution 2:45-3:30 – Conversion Solution