Data centers around the world host thousands of mission critical infrastructures devices. Monitoring, managing, and maintaining the conditions inside these facilities are critical to delivering a high uptime solution. This presentation describes remote monitoring and managing of Cloud connected temperature, moisture and vibrations sensors in these facilities. The data collected is securely transmitted over WiFi to an industrial Internet platform in the Cloud, where it is analyzed and remediation action can be taken. The presentation will describe the deployment with Cisco, Xively, Equinix, and Salesforce.

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Smart
Products

2. Agenda
• Intro
• Cisco Live use case
• Solving sample customer IoT project
• Prize drawing

3. Prizes : Mobile phone speaker

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Global network of Cisco / Equinix Data Centers

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Where any failover delay is catastrophic

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Monitoring for external vibrations

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) ) )
Time series of abnormal vibrations

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User Defined Business Rules & Reports

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Business rules applied in real-time to
determine the right action to take

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Xively - Cisco ServiceGrid integration
Ticketing
System

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Cisco ServiceGrid integrates this with
ServiceNow / SalesForce... to take action

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Drone delivers spare part to data center...

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Service Part Launch actionResponse
Cisco UCS
Servers
Data Center
Recap
3rd Party
Ticketing
System
Business Rules

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Connect EngageManage
Communicate
with device
Make sense of
data collected
Take action on
the results

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Xively Relationship Manager
Engagement
Based on events, engage customer through XEM
Connectivity
Monitoring
Monitor activities, manage devices and take actions based on rules
Network Communication
Method to communicate from device to cloud - TCP/IP + Messaging Protocol
Product Data Storage
Database to store, manage and view data sent by devices
Product Hardware
Processor, Sensor, Wifi
Xively
API
External
Applications
CRM
ERP
Support Data
Analytics
Product / Device
Product Software
Embedded OS, Onboard Software
Connect
Manage
Engage

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Boston
(Headquarters)
Bangalore
Sydney
Dublin
Budapest
London
Xively
• Part of LogMeIn - global public (NASDAQ:LOGM) company with 2014 revenue of $222M
• Worldwide operations with 800 employees in seven global offices
• 50+ million active users connect to over 255 million devices.
San Francisco

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Sample Customer Use Case
This is purely a hypothetical example for discussion purposes.
All logos belong to their respective owners.

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Connect

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Enabling the vending machine to send status to cloud. Chipset / software agent.
Data plan to enable connectivity
Ensuring communication to the cloud is encrypted
Authentication of machine when first installed
Interfacing machine drivers in vending machine to software agent to report of inventory levels
Tracking when machine needs to be serviced
Monitoring refrigerant level / temperature of the vending machine
Remote updates to firmware in vending machine
Ensuring only authorized staff can access the system to replenish / repair it
Dynamic pricing based on local events / temperature

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GSM
CONNECT
Chipsets
WiFi

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Manage

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Defining data model to collect data from vending machines
Data storage
Define business rules on when inventory needs to be replaced
User provisioning for authorized personnel
Group management and authorizations
Real time data stream processing
Check for power or connectivity failure
Managing data streams from different model vending machines that might be deployed
Defining under what conditions the machine needs to be serviced / turned off
Tracking sales by product and time period

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GSM
CONNECT MANAGE
Chipsets
WiFi

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Engage

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Interface with CRM system to track owner of vending machine
Interface with ERP system for products to deliver
Integrate with service routing to dispatch driver
Integrate with service management system to dispatch repair person
Integrating with Servicing system to track which spare parts are needed for repair
Integrate with data analytics solutions to analyze sales data captured
Integrate with remote support product to assist local convenience store operator
Interfacing with payment gateway
Device updating
Mobile apps for remote access to data

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GSM
CONNECT MANAGE
ENGAGE
Chipsets
Online Response
Physical Response
WiFi

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Questions ?
Deepak Puri
dpuri@xively.com
415-606-4416