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Developing &
 Implementing
Marketing Plans
What is a marketing plan?


 A detailed description
of the activities that are
required to achieve the
 marketing objectives
Marketing planning process
Main planning stages
Component              Description
Mission statement      A meaningful statement of the purpose and direction of the business
Corporate objectives The overall business objectives that shape the marketing plan
Marketing audit        Assesses the situation of marketing in the business – the products,
                       resources, distribution methods, market shares, competitors etc
Market analysis        The markets the business is in (and targeting) – size , structure, growth
SWOT analysis          An assessment of the firm’s current position, showing the strengths &
                       weaknesses (internal factors) and opportunities and threats (external
                       factors)
Marketing objectives What the marketing function wants to achieve (consistent with
and strategies       corporate objectives) and how it intends to do it (e.g. Ansoff, Porter)
Marketing budget       Usually a detailed budget for the next year and an outline budget for
                       the next 2-3 years
Action plan            The detailed implementation plan
Marketing budget

 The marketing budget sets
 The marketing budget sets
  out how much money is
   out how much money is
 allocated to the marketing
 allocated to the marketing
function and how it intends
function and how it intends
         to spend it
         to spend it
How to determine the marketing budget?
• According to the marketing objectives (e.g.
  what management expect they need to
  spend to achieve the objectives)
• In line with market and competitor averages
  (e.g. some as a proportion of revenues)
• Based on the previous year, adjusted for
  known changes in the marketing programme
• Whether to include a “buffer” to cover
  potential marketing contingencies
Factors influencing size of marketing budget
 The financial position This is a fundamental issue. A business suffering from cash flow
 of the business        problems or low profitability will normally have to restrict its
                        marketing budget along with cost reductions in other functional areas
 Competitor actions     A business whose competitors are significantly increasing their
                        marketing spending may need to respond to maintain market share
 The demand for, and The budget needs to take account of the cost of marketing activities.
 price of marketing  For example, the economic slowdown in the UK significantly reduced
 services            the cost of advertising on traditional media like television and
                     newspapers because there was a reduction in demand (advertisers
                     also started switching budgets to online campaigns too).
 The responsiveness     This is often hard to measure – but important if it can be. Each
 and returns from       element of marketing spending needs to generate an acceptable
 marketing spending     return. In many traditional forms of advertising this has proved
                        difficult. However, online marketing and direct marketing are now
                        much more sophisticated and it is possible to track and measure the
                        financial returns.
Benefits and drawbacks of marketing planning

Benefits                                Potential Drawbacks
Provides clear sense of direction for   Can be time-consuming
marketing management
Marketing options are evaluated and Constant change in the market makes
prioritised                         assumptions difficult
Allocates scarce resources more         Danger of either being too simplistic
effectively                             or too complicated
Encourages coordination with other      The plan can be ignored as
functional areas (finance, ops & HR)    circumstances take over
Provides a basis for assessing actual
results
Makes marketing dept responsible
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Developing & Implementing Marketing Plans

  • 2. What is a marketing plan? A detailed description of the activities that are required to achieve the marketing objectives
  • 4. Main planning stages Component Description Mission statement A meaningful statement of the purpose and direction of the business Corporate objectives The overall business objectives that shape the marketing plan Marketing audit Assesses the situation of marketing in the business – the products, resources, distribution methods, market shares, competitors etc Market analysis The markets the business is in (and targeting) – size , structure, growth SWOT analysis An assessment of the firm’s current position, showing the strengths & weaknesses (internal factors) and opportunities and threats (external factors) Marketing objectives What the marketing function wants to achieve (consistent with and strategies corporate objectives) and how it intends to do it (e.g. Ansoff, Porter) Marketing budget Usually a detailed budget for the next year and an outline budget for the next 2-3 years Action plan The detailed implementation plan
  • 5. Marketing budget The marketing budget sets The marketing budget sets out how much money is out how much money is allocated to the marketing allocated to the marketing function and how it intends function and how it intends to spend it to spend it
  • 6. How to determine the marketing budget? • According to the marketing objectives (e.g. what management expect they need to spend to achieve the objectives) • In line with market and competitor averages (e.g. some as a proportion of revenues) • Based on the previous year, adjusted for known changes in the marketing programme • Whether to include a “buffer” to cover potential marketing contingencies
  • 7. Factors influencing size of marketing budget The financial position This is a fundamental issue. A business suffering from cash flow of the business problems or low profitability will normally have to restrict its marketing budget along with cost reductions in other functional areas Competitor actions A business whose competitors are significantly increasing their marketing spending may need to respond to maintain market share The demand for, and The budget needs to take account of the cost of marketing activities. price of marketing For example, the economic slowdown in the UK significantly reduced services the cost of advertising on traditional media like television and newspapers because there was a reduction in demand (advertisers also started switching budgets to online campaigns too). The responsiveness This is often hard to measure – but important if it can be. Each and returns from element of marketing spending needs to generate an acceptable marketing spending return. In many traditional forms of advertising this has proved difficult. However, online marketing and direct marketing are now much more sophisticated and it is possible to track and measure the financial returns.
  • 8. Benefits and drawbacks of marketing planning Benefits Potential Drawbacks Provides clear sense of direction for Can be time-consuming marketing management Marketing options are evaluated and Constant change in the market makes prioritised assumptions difficult Allocates scarce resources more Danger of either being too simplistic effectively or too complicated Encourages coordination with other The plan can be ignored as functional areas (finance, ops & HR) circumstances take over Provides a basis for assessing actual results Makes marketing dept responsible
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