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Establishing Objectives and
        Budgeting for the Promotional Program

                                               Chapter   7
                             Advertising And Promotion, 6/E - Belch

                                Group 8
                                Integrated Marketing Communications




Aditya GSN   Indrajit Bage    N Krishna Chaitanya   Neeraj Panghal   Prateek Jaiswal   Silpa Kamath
Chapter Objectives
   To recognize the importance and value of setting specific objectives for
    advertising and promotion.

   To understand the role objectives play in the IMC planning process and the
    relationship of promotional objectives to marketing objectives.

   To know the differences between sales and communications objectives and the
    issues regarding the use of each.

   To recognize some problems marketers encounter in setting objectives for their
    IMC programs.

   To understand the process of budgeting for IMC.

   To understand theoretical issues involved in budget setting.

   To know various methods of budget setting.
The Value of Objectives
 Communications
       The advertising and promotional program must be coordinated within the
       company, inside the ad agency, and between the two. Many problems can be
       avoided if all parties have written, approved objectives to guide their actions
       and serve as a common base for discussing issues related to the promotional
       program.
 Planning and Decision Making
       Promotional planners are often faced with a number of strategic and tactical
       options in terms of choosing creative options, selecting media, and allocating
       the budget among various elements of the promotional mix. Choices should
       be made based on how well particular strategy matches the firm’s
       promotional objectives.
 Measurement and Evaluation of Results
       An important reason for setting specific objectives is that they provide a
       benchmark against which the success or failure of the promotional campaign can
       be measured. Without specific objectives, it is extremely difficult to determine
       what the firm’s advertising and promotion efforts accomplished.
       One characteristic of good objectives is that they are measurable.
Determining Promotional
        Objectives
 Marketing versus Communications Objectives

       Marketing objectives are generally stated in the firm’s marketing plan and are
       statements of what is to be accomplished by the overall marketing program within a
       given time period. Marketing objectives are usually defined in terms of specific,
       measurable outcomes such as sales volume, market share, profits, or return on
       investment. Good marketing objectives are quantifiable realistic and attainable.


       Integrated marketing communications objectives are statements of what
       various aspects of the IMC program will accomplish. They should be based on
       the particular communications tasks required to deliver the appropriate
       messages to the target audience.

       Managers must be able to translate general marketing goals into
       communications goals and specific promotional objectives.
Sales versus Communications
          Objectives
• Sales-Oriented Objectives

                              Major Problem:

                              Carryover effect:-
                              monies spent on advertising do
                              not necessarily have an
                              immediate impact on sales.

                              Advertising may create
                              awareness, interest, and/or
                              favourable attitudes toward a
                              brand, but these feelings will not
                              result in an actual purchase until
                              the consumer enters the market
                              for the product, which may occur
                              later.


 Factors influencing sales
Sales versus Communications
          Objectives
• Communications Objectives




                              Communications effects
                              pyramid

                                     Effect of advertising on
                                     consumers: movement from
                                     awareness to action
DAGMAR: An Approach
    to Setting Objectives
In 1961, Russell Colley prepared a report for the Association of National Advertisers
titled Defining Advertising Goals for Measured Advertising Results (DAGMAR).
The major thesis of the DAGMAR model is that communications effects are the logical
basis for advertising goals and objectives against which success or failure should be
measured.

Colley proposed that the communications task be based on a hierarchical model of the
communications process with four stages:
         Awareness—making the consumer aware of the existence of the brand or
         company.
         Comprehension—developing an understanding of what the product is and
         what it will do for the consumer.
         Conviction—developing a mental disposition in the consumer to buy the
         product.
         Action—getting the consumer to purchase the product.
DAGMAR: An Approach
   to Setting Objectives
 Characteristics of Objectives
      o   Concrete, Measurable Tasks
      o   Target Audience
      o   Benchmark and Degree of Change Sought
      o   Specified Time Period



 Assessment of DAGMAR
      Criticisms of DAGMAR
              Problems with the response hierarchy
              Sales objectives
              Practicality and cost
              Inhibition of creativity
Establishing and Allocating
   the Promotional Budget
 Establishing the Budget
      While it is one of the most critical decisions, budgeting has perhaps been the most
      resistant to change. A comparison of advertising and promotional texts over the past 10
      years would reveal the same methods for establishing budgets.
      Advertisers also use an approach based on contribution margin—the difference
      between the total revenue generated by a brand and its total variable costs. But,
      marginal analysis and contribution margin are essentially synonymous terms.

 Theoretical Issues in Budget Setting
                                                      Assumptions:

                                                      • Sales are a direct measure of
                                                        advertising and promotions
                                                        efforts.

                                                      • Sales are determined solely
                                                        by advertising and promotion.
Establishing and Allocating
   the Promotional Budget
 Sales Response Models




 Additional Factors in Budget Setting
       Product Factors
         Market Factors
         Customer Factors
         Strategy Factors
         Cost Factors
Establishing and Allocating
 the Promotional Budget

 Budgeting Approaches
    Top-Down Budgeting    Bottom-Up Budgeting
Establishing and Allocating
    the Promotional Budget
 Other Budgeting Approaches
The Affordable Method
          In the affordable method (often referred to as the “all you-can-afford method”), the
          firm determines the amount to be spent in various areas such as production and
          operations. Then it allocates what’s left to advertising and promotion, considering this
          to be the amount it can afford.

Arbitrary Allocation
          In this there is no theoretical basis is considered and the budgetary amount is often set
          by fiat. That is, the budget is determined by management solely on the basis of what is
          felt to be necessary

Percentage of Sales
        Perhaps the most commonly used method for budget setting (particularly in large firms) is
        the percentage-of-sales method, in which the advertising and promotions budget is based
        on sales of the product. Management determines the amount by either (1) taking a
        percentage of the sales dollars or (2) assigning a fixed amount of the unit product cost to
        promotion and multiplying this amount by the number of units sold.
Establishing and Allocating
   the Promotional Budget
 Other Budgeting Approaches
Competitive Parity
         The managers establish budget amounts by matching the competition’s percentage-of-
         sales expenditures.

Return on Investment (ROI)
         In the ROI budgeting method, advertising and promotions are considered
         investments, like plant and equipment. Thus, the budgetary appropriation (investment)
         leads to certain returns.

Objective and Task Method
         The objective and task method of budget setting uses a buildup approach
         consisting of three steps: (1) defining the communications objectives to be
         accomplished, (2) determining the specific strategies and tasks needed to attain them,
         and (3) estimating the costs associated with performance of these strategies and tasks.
         The total budget is based on the accumulation of these costs..
Allocating the Budget

 Allocation depends on
     Market Size
     Market Potential
     Market Share Goals
     Economies of Scale in Advertising
     Organizational Characteristics
             • The organization’s structure—centralized versus decentralized, formalization, and
                  complexity.
                • Power and politics in the organizational hierarchy.
                • The use of expert opinions (for example, consultants)




                   The share of voice (SOV) effect and ad spending: priorities in individual markets
Establishing Objectives and Budgeting for the Promotional Program

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Establishing Objectives and Budgeting for the Promotional Program

  • 1. Establishing Objectives and Budgeting for the Promotional Program Chapter 7 Advertising And Promotion, 6/E - Belch Group 8 Integrated Marketing Communications Aditya GSN Indrajit Bage N Krishna Chaitanya Neeraj Panghal Prateek Jaiswal Silpa Kamath
  • 2. Chapter Objectives  To recognize the importance and value of setting specific objectives for advertising and promotion.  To understand the role objectives play in the IMC planning process and the relationship of promotional objectives to marketing objectives.  To know the differences between sales and communications objectives and the issues regarding the use of each.  To recognize some problems marketers encounter in setting objectives for their IMC programs.  To understand the process of budgeting for IMC.  To understand theoretical issues involved in budget setting.  To know various methods of budget setting.
  • 3. The Value of Objectives  Communications The advertising and promotional program must be coordinated within the company, inside the ad agency, and between the two. Many problems can be avoided if all parties have written, approved objectives to guide their actions and serve as a common base for discussing issues related to the promotional program.  Planning and Decision Making Promotional planners are often faced with a number of strategic and tactical options in terms of choosing creative options, selecting media, and allocating the budget among various elements of the promotional mix. Choices should be made based on how well particular strategy matches the firm’s promotional objectives.  Measurement and Evaluation of Results An important reason for setting specific objectives is that they provide a benchmark against which the success or failure of the promotional campaign can be measured. Without specific objectives, it is extremely difficult to determine what the firm’s advertising and promotion efforts accomplished. One characteristic of good objectives is that they are measurable.
  • 4. Determining Promotional Objectives  Marketing versus Communications Objectives Marketing objectives are generally stated in the firm’s marketing plan and are statements of what is to be accomplished by the overall marketing program within a given time period. Marketing objectives are usually defined in terms of specific, measurable outcomes such as sales volume, market share, profits, or return on investment. Good marketing objectives are quantifiable realistic and attainable. Integrated marketing communications objectives are statements of what various aspects of the IMC program will accomplish. They should be based on the particular communications tasks required to deliver the appropriate messages to the target audience. Managers must be able to translate general marketing goals into communications goals and specific promotional objectives.
  • 5. Sales versus Communications Objectives • Sales-Oriented Objectives Major Problem: Carryover effect:- monies spent on advertising do not necessarily have an immediate impact on sales. Advertising may create awareness, interest, and/or favourable attitudes toward a brand, but these feelings will not result in an actual purchase until the consumer enters the market for the product, which may occur later. Factors influencing sales
  • 6. Sales versus Communications Objectives • Communications Objectives Communications effects pyramid Effect of advertising on consumers: movement from awareness to action
  • 7. DAGMAR: An Approach to Setting Objectives In 1961, Russell Colley prepared a report for the Association of National Advertisers titled Defining Advertising Goals for Measured Advertising Results (DAGMAR). The major thesis of the DAGMAR model is that communications effects are the logical basis for advertising goals and objectives against which success or failure should be measured. Colley proposed that the communications task be based on a hierarchical model of the communications process with four stages: Awareness—making the consumer aware of the existence of the brand or company. Comprehension—developing an understanding of what the product is and what it will do for the consumer. Conviction—developing a mental disposition in the consumer to buy the product. Action—getting the consumer to purchase the product.
  • 8. DAGMAR: An Approach to Setting Objectives  Characteristics of Objectives o Concrete, Measurable Tasks o Target Audience o Benchmark and Degree of Change Sought o Specified Time Period  Assessment of DAGMAR Criticisms of DAGMAR  Problems with the response hierarchy  Sales objectives  Practicality and cost  Inhibition of creativity
  • 9. Establishing and Allocating the Promotional Budget  Establishing the Budget While it is one of the most critical decisions, budgeting has perhaps been the most resistant to change. A comparison of advertising and promotional texts over the past 10 years would reveal the same methods for establishing budgets. Advertisers also use an approach based on contribution margin—the difference between the total revenue generated by a brand and its total variable costs. But, marginal analysis and contribution margin are essentially synonymous terms.  Theoretical Issues in Budget Setting Assumptions: • Sales are a direct measure of advertising and promotions efforts. • Sales are determined solely by advertising and promotion.
  • 10. Establishing and Allocating the Promotional Budget  Sales Response Models  Additional Factors in Budget Setting  Product Factors  Market Factors  Customer Factors  Strategy Factors  Cost Factors
  • 11. Establishing and Allocating the Promotional Budget  Budgeting Approaches Top-Down Budgeting Bottom-Up Budgeting
  • 12. Establishing and Allocating the Promotional Budget  Other Budgeting Approaches The Affordable Method In the affordable method (often referred to as the “all you-can-afford method”), the firm determines the amount to be spent in various areas such as production and operations. Then it allocates what’s left to advertising and promotion, considering this to be the amount it can afford. Arbitrary Allocation In this there is no theoretical basis is considered and the budgetary amount is often set by fiat. That is, the budget is determined by management solely on the basis of what is felt to be necessary Percentage of Sales Perhaps the most commonly used method for budget setting (particularly in large firms) is the percentage-of-sales method, in which the advertising and promotions budget is based on sales of the product. Management determines the amount by either (1) taking a percentage of the sales dollars or (2) assigning a fixed amount of the unit product cost to promotion and multiplying this amount by the number of units sold.
  • 13. Establishing and Allocating the Promotional Budget  Other Budgeting Approaches Competitive Parity The managers establish budget amounts by matching the competition’s percentage-of- sales expenditures. Return on Investment (ROI) In the ROI budgeting method, advertising and promotions are considered investments, like plant and equipment. Thus, the budgetary appropriation (investment) leads to certain returns. Objective and Task Method The objective and task method of budget setting uses a buildup approach consisting of three steps: (1) defining the communications objectives to be accomplished, (2) determining the specific strategies and tasks needed to attain them, and (3) estimating the costs associated with performance of these strategies and tasks. The total budget is based on the accumulation of these costs..
  • 14. Allocating the Budget  Allocation depends on Market Size Market Potential Market Share Goals Economies of Scale in Advertising Organizational Characteristics • The organization’s structure—centralized versus decentralized, formalization, and complexity. • Power and politics in the organizational hierarchy. • The use of expert opinions (for example, consultants) The share of voice (SOV) effect and ad spending: priorities in individual markets