Developing Engagement
Strategies

Margaret Gardner
‘Engagement
  strategies are
    vital’    WHY?
Donate
RIP

 Churn and
   Burn
Fundraising
Engagement Spiral
Energy Access



An emerging, dynamic
    strategy for policy and
        fundraising influence
UN   Business   EC
Major Donor Fundraising



     Learning from others and
             adapting
Individual Fundraising



 Building from experience and
     donor understanding
Thank you
 What did Practical Action do well?

 What could we have done better?

 What can you learn for your
  organisation?
Learning from others and
        Adapting
Engagement strategies –
    Some Pointers
 Understand needs/concerns/interest/motivation of your
  stakeholders
 Clear objectives
 Emotional trigger points
 Conversation not broadcast
 Banish dissonance
 Be aware of ROI
 Trial and error – learn don’t adhere strictly to a strategy that
  can be improved or is failing
 Competition
 Differentiation
 Touch points plus

 LISTEN
How?

 How would you build an engagement
  strategy?
 What would it look like?
 What are the steps you would take and
  the things you would consider?
Thank you


Margaret.Gardner@practicalaction.org.uk
www.practicalaction.org

Developing community engagement strategies