**Best viewed in full screen mode**
We believe that people-centred approaches and experimentation transform policymaking and outcomes for citizens.
Policy Lab is a multidisciplinary team working openly and collaboratively across the UK government and beyond. Sitting on the edge of government, we draw experience from diverse professions, communities and experiences into all our work, combining expertise from policy, design, ethnography, systems thinking, futures and art.
What is the UK Policy Lab and how does it work? The UK government set up a Policy Lab in 2014. This presentation looks at the projects and activities to date and plans for the future.
Methodbank and toolkit for design in GovernmentPolicy Lab
A Policy Lab UK method bank and toolkit in pictures. The Lab has been testing new tools and techniques for policymaking in the UK government - from user centred design to datascience and here is a selection from some of our work to date.
The Policy Lab change cards help teams to challenge their assumptions and think differently about problems. We use them to help generate new ideas for policy.
The Policy Lab, based at the UK Cabinet Office explores new innovations in policy-making. We are a small team of designers, ethnographers, policy-makers and researchers.
**Best viewed in full screen mode**
We believe that people-centred approaches and experimentation transform policymaking and outcomes for citizens.
Policy Lab is a multidisciplinary team working openly and collaboratively across the UK government and beyond. Sitting on the edge of government, we draw experience from diverse professions, communities and experiences into all our work, combining expertise from policy, design, ethnography, systems thinking, futures and art.
What is the UK Policy Lab and how does it work? The UK government set up a Policy Lab in 2014. This presentation looks at the projects and activities to date and plans for the future.
Methodbank and toolkit for design in GovernmentPolicy Lab
A Policy Lab UK method bank and toolkit in pictures. The Lab has been testing new tools and techniques for policymaking in the UK government - from user centred design to datascience and here is a selection from some of our work to date.
The Policy Lab change cards help teams to challenge their assumptions and think differently about problems. We use them to help generate new ideas for policy.
The Policy Lab, based at the UK Cabinet Office explores new innovations in policy-making. We are a small team of designers, ethnographers, policy-makers and researchers.
Styles of intervention for government policy-makingPolicy Lab
We have been investigating ways to help policy makers, whether in government or other organisations, to explore the range of styles of intervention available to them. Our styles of intervention do not attempt to be exhaustive, but can act as prompts for policy teams and partners. The styles of intervention can be used in a similar way that an artist might explore the range of colours or textures available to them. Here are a draft set of cards, constantly under development. Please give us feedback at policylab@cabinetoffice.gov.uk
7 steps to NGO/Charity/Non-profit Sustainability and Growthleverage-george
A guide to how non-profits, Ngos', charities, and foundations can become sustainable and grow. Its also gives a step by step guide on how to implement and adapt these 7 keys to any organization. Opportunity for one-on-one guide is available to organizations domiciled in Nigeria.
FuturePMO 2018 - Michael Cooch PwC - The Future of Work - A Closer Look at Ar...Wellingtone
PwC research shows that global GDP could be up to 14% higher in 2030 as a result of Artificial Intelligence (AI) – the equivalent of an additional $15.7 trillion. This makes AI the biggest commercial opportunity in today’s fast changing economy. Businesses will have to re-think the way they deliver products and services to ensure that they remain innovative and competitive in the market, maintaining their market share.
Michael Cooch, a Partner from PwC’s Portfolio and Programme Management consulting team, presented on the topic of AI and how it is impacting the way organisations and individuals operate. The session particularly focused on how AI will shape the future of Programme and Project Management – including case study examples from PwC’s work with clients.
Gauging Business Disruption with the Disruptability Index | Accentureaccenture
Accenture research reports business disruption is a growing challenge for all industries. See how your industry could be affected by disruption with Accenture's disruptability index. Read more.
Transforming Ministry of Manpower with Design and Data Hefen Wong - Singapore...Service Design Network
DAY TWO – OCT 3rd 2015 at Global Service Design Conference NYC
AFTERNOON SESSIONS / / SYSTEM CHANGE / CULTURE CHANGE
more info at: http://bit.ly/1Sr1Dkb
Styles of intervention for government policy-makingPolicy Lab
We have been investigating ways to help policy makers, whether in government or other organisations, to explore the range of styles of intervention available to them. Our styles of intervention do not attempt to be exhaustive, but can act as prompts for policy teams and partners. The styles of intervention can be used in a similar way that an artist might explore the range of colours or textures available to them. Here are a draft set of cards, constantly under development. Please give us feedback at policylab@cabinetoffice.gov.uk
7 steps to NGO/Charity/Non-profit Sustainability and Growthleverage-george
A guide to how non-profits, Ngos', charities, and foundations can become sustainable and grow. Its also gives a step by step guide on how to implement and adapt these 7 keys to any organization. Opportunity for one-on-one guide is available to organizations domiciled in Nigeria.
FuturePMO 2018 - Michael Cooch PwC - The Future of Work - A Closer Look at Ar...Wellingtone
PwC research shows that global GDP could be up to 14% higher in 2030 as a result of Artificial Intelligence (AI) – the equivalent of an additional $15.7 trillion. This makes AI the biggest commercial opportunity in today’s fast changing economy. Businesses will have to re-think the way they deliver products and services to ensure that they remain innovative and competitive in the market, maintaining their market share.
Michael Cooch, a Partner from PwC’s Portfolio and Programme Management consulting team, presented on the topic of AI and how it is impacting the way organisations and individuals operate. The session particularly focused on how AI will shape the future of Programme and Project Management – including case study examples from PwC’s work with clients.
Gauging Business Disruption with the Disruptability Index | Accentureaccenture
Accenture research reports business disruption is a growing challenge for all industries. See how your industry could be affected by disruption with Accenture's disruptability index. Read more.
Transforming Ministry of Manpower with Design and Data Hefen Wong - Singapore...Service Design Network
DAY TWO – OCT 3rd 2015 at Global Service Design Conference NYC
AFTERNOON SESSIONS / / SYSTEM CHANGE / CULTURE CHANGE
more info at: http://bit.ly/1Sr1Dkb
NEW VERSION :
#MobileRevolution - How Mobile Is (Still) Changing The World
https://www.slideshare.net/AlexandreJubien/mobilerevolution-how-mobile-is-still-changing-the-world
-------
Mobile has revolutionized our lives, up to the point it has become an extension of our brains!
Why? What are the specific characteristics of mobile that made this revolution happen?
And what's next? Is mobile still changing the world?
What is the next revolution?
Dr Simon Duffy explores the future of the welfare state. He argues that only a welfare state rooted in a commitment to citizenship is economically and politically sustainable.
www.sagegoldinc.com
Sage Gold plans to generate cash from production of the existing resources on Clavos and Lynx through project financing, joint venture or sale.
CLAVOS PROJECT- HIGHLIGHTS
*Permits in place to mine the Clavos gold deposit
-Located in prolific Timmins Mining camp (>100 million ozs gold)
Existing infrastructure - underground ramp and levels every 25m to the 300m level
-NI43-101 Resource Study and PEA completed
-Low initial Capex required for potential production … $8.0 million
-Joint venture; Sage 60%, St Andrew Goldfields 40%
Clavos is located in close proximity to several operating mills
Natural Gas pipeline on Clavos Property – Potential Fuel and Power savings
-Exploration Potential – deep (400-600m);
2 deep holes: 65.3g/t over 4.2m & 17.4g/t over 1.5m
SAS® OnDemand for Academicsは、SAS学習が無償で利用できるクラウド方式のSASソフトウェアです。このスライドでは、その登録方法をご紹介します。
SAS OnDemand for Academics
http://www.sas.com/ja_jp/industry/higher-education/on-demand-for-academics.html
The Marketer's Guide To Customer InterviewsGood Funnel
A step-by-step guide on how to doing customer interviews that reveal revenue-boosting insights. This deck is made exclusively for marketers & copywriters.
The Be-All, End-All List of Small Business Tax DeductionsWagepoint
Read the full article with even more details at https://blog.wagepoint.com/h/i/289427271-the-comprehensive-list-of-small-business-tax-deductions/185037
PDF, audio, and voiceover are now available on designintechreport.wordpress.com
Today’s most beloved technology products and services balance design and engineering in a way that perfectly blends form and function. Businesses started by designers have created billions of dollars of value, are raising billions in capital, and VC firms increasingly see the importance of design. The third annual Design in Tech Report examines how design trends are revolutionizing the entrepreneurial and corporate ecosystems in tech. This report covers related M&A activity, new patterns in creativity × business, and the rise of computational design.
En conjunto con el Centro de Innovación UC el jueves 14 de Mayo se realizó el
Meetup: "¿Por qué innovar desde el Estado? Laboratorios de innovación pública en el contexto mundial. Este Meetup contó Brenton Caffin, Director of Innovation Skills de Nesta, como orador principal.
Nesta es la ONG líder británica en innovación pública y social, y posee alto expertise en innovación abierta, metodologías de diseño para procesos de innovación pública e incubación de soluciones, y en procesos de inversión en innovación social con medición de impacto.
Evaluation of SME and entreprenuership programme - Jonathan Potter & Stuart T...OECD CFE
Presentation by Jonathan Potter, OECD LEED Senior Policy Analyst, and Stuart Thompson, OECD LEED Policy Analys, tat the seminar organised by the OECD LEED Trento Centre for the Officers of the Autonomous Province of Trento on 13 November 2015.
https://www.trento.oecd.org
The implementation 'black box' and evaluation as a driver for change. Presentation by Katie Burke and Claire Hickey of the Centre for Effective Services.
Douglas Brodhead from Innoweave will share his knowledge about innovative tools and approaches that your charity can use to generate greater impact at a lower cost.
Topics to be discussed:
Learn about Innoweave
New social innovations that are helping organizations generate greater impact
The Innoweave process and how your organization can benefit
Opportunities to apply for implementation funding
DELSA/GOV 3rd Health meeting - Barbara UBALDIOECD Governance
This presentation by Barbara UBALDI was made at the 3rd Joint DELSA/GOV Health Meeting, Paris 24-25 April 2014. Find out more at www.oecd.org/gov/budgeting/3rdmeetingdelsagovnetworkfiscalsustainabilityofhealthsystems2014.htm
This guide has been produced for Our Place areas who are implementing their Operational Plans, to support you to explore the reasons and uses for evaluation, and why it might help to add value to your work. It explores the principles that underpin robust (but realistic) evaluation, presenting guidelines that you can use to inform the development of your own evaluation plan.
DESIGN DET GODE LIV: Fremtidens velfærdsteknologi starter med menneskerDanish Design Centre
Direktør Christian Basons præsentation fra Health & Rehab Scandinavia 15. maj 2018 - en fagmesse, der præsenterer det nyeste og bedste inden for velfærdsteknologi, rehabilitering, hjælpemidler, services og pleje- og hospitalsudstyr.
Christoffer Nejrup fra Dansk Design Centers præsentation om designpartnerskaber i praksis: Hvad sker der, når 18 spydspidser i dansk erhvervsliv indgår strategiske partnerskaber med designere for at kickstarte en innovativ service eller forretningsidé med design som centralt værktøj? Fra maj 2017.
Christian Bason: Design Delivers - is design becoming a brand statement?Danish Design Centre
Presentation by Christian Bason, Chief Executive of the Danish Design Centre, from the conference "How to design Future Winner Brands", 29 March 2017.
Denmark is a design nation and many Danish companies incorporate design and designers in innovation and business development. This is very positive. But what is the potential of using design methods and thinking in today’s businesses? And can design really increase growth?
Christian Bason, direktør i Dansk Design Center præsenterede indsigter fra sin nye bog Form Fremtiden, som viser, hvordan designernes arbejdsmetoder kan anvendes til at forstå kundernes virkelighed, skabe mere meningsfulde produkter og services samt udvikle nye forretningsmodeller.
Lanceringen foregik hos Pieter Mouritsen A/S. Virksomheden, som er en af Form Fremtidens cases, har med succes anvendt designmetoder til at nytænke produkter og serviceydelser til den danske offshore industri – og dermed styrket sin konkurrenceevne markant.
Michael K. Rasmussen, VELUX: Værdien af design i global virksomhedDanish Design Centre
SVP Market and Product Management i VELUX A/S Michael K. Rasmussens præsentation fra arrangementet Exploring Design Impact i Dansk Design Center 7. januar 2016.
Læs mere på ddc.dk: http://ddc.dk/events/kick-off-pa-exploring-design-impact-saet-kryds-i-kalenderen/
Morten T. Højberg, Moment: Hvordan skaber design værdi for en servicevirksomhed?Danish Design Centre
Adm. direktør i Moment Morten T. Højbergs præsentation fra arrangementet Exploring Design Impact i Dansk Design Center 7. januar 2016.
Læs mere på ddc.dk: http://ddc.dk/events/kick-off-pa-exploring-design-impact-saet-kryds-i-kalenderen/
Charlotte Rønhof, Dansk Industri: Virksomhedernes interesse i designDanish Design Centre
Underdirektør i Dansk Industri Charlotte Rønhofs præsentation fra arrangementet Exploring Design Impact i Dansk Design Center 7. januar 2016.
Læs mere på ddc.dk: http://ddc.dk/events/kick-off-pa-exploring-design-impact-saet-kryds-i-kalenderen/
Christian Bason, Dansk Design Center: Exploring Design ImpactDanish Design Centre
DDCs direktør Christian Basons præsentation fra arrangementet Exploring Design Impact i Dansk Design Center 7. januar 2016.
Læs mere på ddc.dk: http://ddc.dk/events/kick-off-pa-exploring-design-impact-saet-kryds-i-kalenderen
Af professor Per H. Hansen, Centre for Business History, Copenhagen Business School CBS.
Præsentation fra seminaret Design Dimensioner 16. april 2015.
Design Dimensioner er en seminarrække arrangeret i samarbejde mellem CBS, Designmuseum Danmark, Dansk Design Center og Det kongelige Danske Kunstakademis Designskole.
By Stefan Meisiek, Associate Professor of Leadership
Director of the Studio at CBS, Coordinator of the Master in Innovation and Entrepreneurship.
Præsentation fra seminaret Design Dimensioner 16. april 2015.
Design Dimensioner er en seminarrække arrangeret i samarbejde mellem CBS, Designmuseum Danmark, Dansk Design Center og Det kongelige Danske Kunstakademis Designskole.
Af Ole Thyssen, professor, CBS:
Præsentation fra seminaret Design Dimensioner 16. april 2015.
Design Dimensioner er en seminarrække arrangeret i samarbejde mellem CBS, Designmuseum Danmark, Dansk Design Center og Det kongelige Danske Kunstakademis Designskole.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
7. PART I
A model for policy experimentation
9.30 Welcome
Embracing double-edged complexity
Towards a new conception of the role of government
A holistic approach to policy experiments
From challenges and opportunities to impact
Horizon scanning
Sensing the next policy challenge
Co-designing hypotheses to test
How to build an experiment portfolio
Co-producing by experimentation
Prototyping, programming and scaling using design approaches
Learning from experiments
Measuring outcomes
10.20 Q&A
10.30 End session
8.
9.
10. Public policy: A design problem
“How can you make sensible policy or strategy in a nondeterministic,
evolutionary, highly complex world, that is, a world where the most
desirable outcomes are unknown but there may be many possible
acceptable outcomes, where change is characterized by both path
dependence and unpredictability, and where there are many diverse
components, interactions, and feedback among components and
multiple dimensions to each problem? This is the design problem with
respect to public policy.”
Carlsson (2004:36)
11.
12. When government policy fails…
• United States: Obamacare digital platform
• Denmark: Runaway applications for solar energy scheme
• Germany: Voluntary Technical Year
• Singapore: Relationship programmes
15. ”The state has not just fixed markets,
but actively created them”. Marianna Mazzucato
16. ”[We] suggest institutional changes that shift innovation policy
towards a more experimental conception of the role of the state in
facilitating entrepreneurship, and thereby innovation”. Hasan Bakshi
17. “This country needs, and unless I
mistake its temper, the country
demands bold persistent
experimentation. It is common sense
to take a method and try it. If it fails,
admit it frankly and try another. But
above all, try something.”
Franklin Delano Roosevelt
18. “An appalling piece of political
stupidity.”
Louis Howe, adviser to Franklin Delano Roosevelt
22. Horizon
scanning
What?
• Sensing coming trends and developments with potential policy or organisational
consequence
• Establishing insight, foresight and scenarios to visualize plausible futures
Why?
• Creating awareness of context factors of importance to the organisation
• Preparedness, resilience in view of possible disruptions
• Basis for policy planning and action
Key questions?
• Which political, economic, environmental, societal and technological factors
should we care about?
• How could these driving forces influence us in the future?
• What should we do now to shape our future in a desirable direction?
23. Horizon
scanning
Cases
• The Singaporean Government: 2050 foresight strategy
• Policy Horizons Canada: IMPACT - a serious foresigt
board game for public servants
• OECD: Schooling for tomorrow
• Danish Design Center: Scenarios Healthcare Denmark
2050
• UAE: Museum of government futures
• Dubai Future Foundation
26. Co-design What?
• Exploring problems from end user perspective
• Co-creating new ideas with users and stakeholders
• Prototyping and testing early ideas “in the lab”
Why?
• To build an early validation of fit and function of a policy idea
• Create basis for redesign and ultimately for decision-making
Key questions?
• Who are the end users?
• How might this policy intervention work for them?
• Which other aspects do we need to take into account?
35. Co-producing
by
experimentation
What?
• Organising and implementing policy through collaborative networks
• Leveraging all relevant resources to produce policy outcomes
• Establishing the hypotheses of change to experiment with policy by co-production
• Ensuring rigorous collection of qualitative and quantitative
Why?
• To be explicit about which actions and factors we expect will create intended change
• Raise awareness about critical success factors
• To know what to measure to track changes, including unintended consequences
Key questions?
• Based on our co-design process, which hypothesis is it now we are testing?
• What inputs, activities and outputs do we expect to realize?
• What would outcomes look like, if we are successful?
36. Co-producing by
experimentation
What we do
View all policy interventions as essentially
experimental
Realise co-production at three scales
• Prototype: High on experimenting
Key questions: How does the intervention work?
Who does it work for (who benefits)?
• Program: High on learning
Key questions: How can we learn from this now
that the design is being realized?
• Scale: High on sharing
Key questions: How can we share our insights
and tools? Which actors can embed activities to
go to scale? How can we reach more people/
businesses?
37. • Finland PMO: Government experimentation
programme and funding platform for citizen-led
experiments
• UK CO: Government Digital Services
• UAE: Dubai Future Accelerators Programme
Co-producing
by experimentation
Cases
41. “If you don’t measure outcomes,
you cannot tell the difference
between success and failure. That
means you might be rewarding
failure.”
Ray Rist, former senior advisor, World Bank
42. Outcome
measurement
What?
• Establishing a systematic set of methodologies to document inputs, activities,
outputs, and short- and long term outcomes of interventions
• Establishing key perfomance indicators: Best indications of what success could look
like
• Collecting data systematically
Why?
• Using data to document for accountability and transparency
• Drive continuous learning, and increase organisational performance
• Produce stronger outcomes
Key questions?
• Do our hypotheses hold?
• Are we achieving the positive change and outcomes we intended?
• What are unintended consequences - what should we adjust?
45. Measuring
outcomes
What do we
do?
Outcome measurement system
Measures outcomes systematically around three overall strategic objectives:
• Contribution to business growth (economic value)
• Contribution to branding of Danish design (economic value)
• Contribution to societal impacts (societal outcomes in education and sustainability)
This is done by assessing progress against a logic model of hypotheses of change effect chains.
Quantitatively: Surveys among businesses, media impact data, etc.
Qualitatively: Observation studies, interviews, design research
Enables cost benefit analysis: What is the return of investing in the Danish Design Centre?
User feedback surveys
• Net promoter scores, evaluation of projects et promotor score
• Measures loyalty from participants in seminars and events
Measuring design impact for business
• Comprehensive case research methodology
• Survey data
• National statistical data
46. Measuring
outcomes
How does it
differ in
experimental
policy?
Traditional policy
(operations)
Experimental policy
(innovation)
Purpose
Documentation, accountability,
performance
Learning, adaptation, redesign
(or termination)
Focus
Optimizing the use of existing
resources
Discovering additional
resources to be leveraged
Data Mainly quantitative Quantitative and qualitative
Tools Statistics, surveys, other
A/B test, RCT’s, cases, design
research, future probes, etc.
Time horizon
Long-term systematic
measurements; on-going
Tailored on concrete prototype
or programme design
Challenge
Setting right KPIs
- and meeting them!
Capturing causal elements of
hypotheses of change
48. Towards experimental
government?
• Which approaches do you use today from design to
measurement?
• How could systematic experimentation become part
of the “new normal” of governing?
• What would be the benefits?
• Which challenges to you foresee?