Design Remote: The Async Advantage
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Working remotely has many benefits but also some obvious and non-obvious challenges. Discussions about remote work also often tend to be generic, however each discipline require its own kind of variations, and design isn’t different. A lot of the tools available to designers are meant to be used in person, but what if we happen to work remotely, or we want to switch a product team to being remote? How to build trust, gather feedback and craft a unified vision? This talk takes inspiration from some of the practices of Automattic’s teams to overcome some of the unique challenges of remote working. These solutions will also be beneficial to any designer who desires to engage with open source projects, as they are by definition remote. This talk was done the first time at WordCamp Brighton 2017.
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Design Remote: The Async Advantage
- 1. REMOTE DESIGN THE ASYNC ADVANTAGE Davide ‘Folletto’ Casali
- 2. NIGHT.EU Manifesto Ibridi F E L L O W DESIGN DIRECTOR ADVISOR
- 3. @Folletto
- 5. “ ” S. Graber for Harvard Business Review Many companies focus too much on technology and not enough on process. S. Graber (2015) Why Remote Work Thrives in Some Companies and Fails in Others
- 6. Product type work Consulting type work }Different approaches to remote work.
- 7. THE REMOTENESS CONTINUUM Distributed 100% Local 100% Remote anywhere in between concept one
- 8. Stable Speed Realtime Speed Async Speed THE THREE SPEEDS OF COLLABORATION concept two
- 9. THE ASYNC ADVANTAGE Remote work relies more on the async part
- 10. Calm Candor Challenging Chaos Collaborative Communication Different Difficult Empowering Enabling Engaging Exciting Flexibility Freedom Future Independent Inspiring New Rewarding Transparency Automattic Internal Survey with Designers (2017)
- 13. TIMEZONES
- 14. Does it have to happen in realtime?
- 16. MISUNDERSTANDING
- 17. Tone of voice is an issue…
- 18. …but what about time to reflect and calm?
- 19. Walk away before answering It’s text: have someone else read it Use private messages Increase bandwidth
- 20. “Sorry”
- 21. COMMUNICATION
- 23. “Communication Issues” is too generic. Pinpoint what you really mean with it.
- 24. AVOID EFFICIENCY THEATRE Do Give space to personal and work alike Do not Split too early conversations in multiple channels
- 25. Make yourself feel present to others
- 27. LONELINESS
- 28. Some people need to be around people
- 34. QUICK FEEDBACK
- 36. Reach anyone
- 38. BRAINSTORMING
- 39. “ ” A. Furnham Research shows unequivocally that brainstorming groups produce fewer and poorer quality ideas than the same number of individuals working alone.
- 40. groupthink /ˈɡruːpθɪŋk/ the practice of thinking or making decisions as a group, resulting typically in unchallenged, poor-quality decision-making.
- 41. “ ” A. Osborn, the person that formalized brainstorms The fact is that group brainstorming is recommended solely as a supplement to individual ideation.
- 42. The generalized idea of brainstorms must include alone time to work.
- 44. ALIGNMENT
- 45. Decisions are always written somewhere. // ////////// ////////////// //// ///// ////// //// //////// ////// /// ////////// ////// // //////// /////// //// ////// / ////// //// /// ///// ///////////// ///////// ////////// ////////// ////////// /// ////////// //// ///// // ////////// ////////// ////// / //////// //////// //// ////// / ///// //////// ///// //////////// ////////// ////////// ////////// ///////////// ////////// ////// /
- 46. Manage Signal / Noise Ratio
- 47. Write things that “everyone knows” and “have already been said”
- 48. {Improve Copywriting Naming things Identifying audience WRITING IS AN IMPORTANT SKILL
- 49. WORKSHOPS
- 50. THE BLANK STARE EFFECT In a video chat, that emotionless expression everyone does when others speak.
- 51. Surveys as questioning Discussion threads Iterations and explorations
- 56. MEETINGS
- 57. Discussion Threads 99% of the time better than meetings.
- 58. NOISE
- 59. Better focus Create the space and quiet that works for you.
- 60. INTERRUPTIONS
- 61. Manage interruptions Answer when is best for your work
- 62. TIME MANAGEMENT
- 63. Organize your day, work when works best. Flexible Time
- 65. THE ASYNC ADVANTAGE Time to think Time to calm Focus Everything written Interruption management Flexible time
- 66. “ ” Bruno Munari To complicate is easy, to simplify is hard. To complicate, just add, everyone is able to complicate. Few are able to simplify.