SlideShare a Scribd company logo
THE SHIFT
UX DESIGNER AS
BUSINESS CONSULTANT
Davide ‘Folletto’ Casali
Manifesto Ibridi
F E L L O W
UX REDIRECTOR
NIGHT.EU
ADVISOR
@Folletto
Who here already have a seat at the
CxO / VP / MD table?
Frame Canvas Brushes
ENVIRONMENT PROJECT TOOLS
WHAT SHIFTS?
INTRODUCTION
Inertia and
resistance to
change
Lack of
senior-level
client sponsor
for UX
Client
doesn’t
understand
UX
processes
Client
lack of
vision,
strategy &
business-
case
Lack of
resources
Lack of 

time
Lack of 

budget
Lack of
commitment 

to UXDriven
by
technology &
constraints
Consultant
& agency
attitudes
Consultant
skills &
experience
Politics &
organizational
silos
Client
doesn’t
measure or
understand the
value of UX
Low
stakeholder
engagement
Ineffective
communication
& persuasion
BARRIERS TO MAKE UX HAPPEN
SURVEY
Thanks to Jason Mesut
Source: Making UX Happen survey of top 3 barriers (94 respondents)
Micro
management
Client
unwilling to
learn
Cultural
differences
Low design
sensibility
Working
with
someone not
right
Politics
Process
issues
Comm.
Gaps
Unclear
Vision
Lack ofTrust
Everyone is a
designer
Politics &
organizational
silos
Lack ofTime
Too Many
Stakeholders
Bad
Expectations
Source: UXHK 2015 Workshop
Project
Management
BARRIERS TO MAKE UX HAPPEN
UXHK 2015 WORKSHOP
My Client Does Not Understand Me
My Boss Does Not Understand Me
My ____ Does Not Understand Me
A story—
a european telco
4 weeks project
overtime
overbudget
frustration
Solved with a 3 hour workshop
We love our craft, often more than results.
Anger. 

Frustration. 

Long days. 

Misunderstandings.
HUGE
EGO
IMPOSTOR
SYNDROME
DIFFERENT REASONS FOR DIFFERENT PEOPLE
(hope you’re not here)
Early Red Flag:
Any empty criticism against the client.
A design that doesn't get used
is a failed design by definition
THE SHIFT
Use the core skills of designers
on a different objective.
ProductDesigner
Organization ProductDesigner
CONWAY’S LAW
Any organization that designs a system
will produce a design whose structure is a copy
of the organization's communication structure.
Are you designing the ideal
organization to craft the final product?
FRAME
PART I
A story—
cross-country team for USA client
KPI re-alignment project
no objective stated
middlemen
yes-men
Counter-pitched with a new approach
ROI (abbr.)
1. Return On Investment
The earning power of assets measured
as the ratio of the net income (profit
less depreciation) to the average capital
employed (or equity capital) in a
company or project.
Expressed usually as a percentage,
return on investment is a measure of
profitability that indicates whether or
not a company is using its resources in
an efficient manner. For example, if the
long-term return on investment of a
company is lower than its cost-of-
capital, then the company will be better
off by liquidating its assets and
depositing the proceeds in a bank. Also
called rate of return, or yield.
Budget (noun)
An estimate of costs, revenues, and
resources over a specified period,
reflecting a reading of future financial
conditions and goals.
One of the most important
administrative tools, a budget serves
also as a (1) plan of action for
achieving quantified objectives, (2)
standard for measuring performance,
and (3) device for coping with
foreseeable adverse situations.
Bottom Line (def.)
1. Net Income After Tax
2. What is left after all is said and done.
Risk Analysis (def.)
1. Corporate: As a component of risk
management, it consists of (1)
Identification of possible negative
external and internal conditions, events,
or situations, (2) Determination of
cause-and-effect (causal) relationships
between probable happenings, their
magnitude, and likely outcomes, (3)
Evaluation of various outcomes under
different assumptions, and under
different probabilities that each
outcome will take place, (4)
Application of qualitative and
quantitative techniques to reduce
uncertainty of the outcomes and
associated costs, liabilities, or losses.
Scope Creep (def.)
Small changes in a plan or project that
necessitate other changes which lead to
still more changes ... and so on.
Learn Their Vocabulary
EDUCATE
Can you make the logo bigger?
I need the 12 pages designed by Tuesday.
Can you do your design stuff on this deck?
A week is enough right?
This is her idea and I just think it’s too brilliant to be bothered by rules.
It would save us a lot of trouble if we didn’t have to pay you.
SET EXPECTATIONS
Here’s what you are going to get: ____
CANVAS
PART II
A story—
a european bank
1+ years contract
RFP identical to existing activities
they wanted to replace existing agency
internal power struggle
We stepped out
Business Needs
Take the brief and identify the end-goal of the project in business terms.
Understand the Business Model
Business Model Canvas
Clients from Hell · January 14, 2014
CLIENT

We need you to design an app for our company.
ME
Okay. What would you like the app to do?
CLIENT

Keep me from losing my job.
Hidden Request
The untold truth about the project: personal
interests, company politics, etc.
Business Needs
Who pays? Who gains? Who loses?
POLITICS
Impact
Systems
Maintenance
Workflows
Backoffice Work
Other units
Other projects
Campaigns
Brand perception
Agency
Marketing
Client
Development / IT
One Team
Other
Rhythm
do
observe
think
dotL O O P
The Dot Loop, the simplest process possible (2010)
BRUSHES
PART III
by Enrico Baldetti
Visualize Everything
WRITE
Write everything.
Summarize & send to check.
Have a clear call to action.
Go for yes/no replies.
If you use the text log against
the client, you lost.
PLAN
1-WEEK
ITERATIONS
DELIVERABLES DIFFERENT
STREAMS
MILESTONES
PHASESREVIEWS
A good project manager is your dearest friend.
Frame Canvas Brushes
ENVIRONMENT PROJECT TOOLS
The Shift
ATTITUDE & ORGANIZATION
Is something missing?
Let’s have a chat. ;)
“
”
Bruno Munari
To complicate is easy, to simplify is hard.
To complicate, just add,
everyone is able to complicate.
Few are able to simplify.
Thanks.
@Folletto
INTENSEMINIMALISM.COM

More Related Content

What's hot

28 Pitching Essentials
28 Pitching Essentials28 Pitching Essentials
28 Pitching Essentials
Michael Parker
 
Visual Design with Data
Visual Design with DataVisual Design with Data
Visual Design with Data
Seth Familian
 
10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation
Stinson
 
17 Ways to Design a Presentation People Want to View
17 Ways to Design a Presentation People Want to View17 Ways to Design a Presentation People Want to View
17 Ways to Design a Presentation People Want to View
Jim MacLeod
 
Dispatches From The New Economy: The On-Demand Economy And The Future Of Work
Dispatches From The New Economy: The On-Demand Economy And The Future Of WorkDispatches From The New Economy: The On-Demand Economy And The Future Of Work
Dispatches From The New Economy: The On-Demand Economy And The Future Of Work
Intuit Inc.
 
The Hierarchy of Engagement
The Hierarchy of EngagementThe Hierarchy of Engagement
The Hierarchy of Engagement
Greylock Partners
 
Pitching Ideas: How to sell your ideas to others
Pitching Ideas: How to sell your ideas to othersPitching Ideas: How to sell your ideas to others
Pitching Ideas: How to sell your ideas to others
Jeroen van Geel
 
The Science of Memorable Presentations
The Science of Memorable PresentationsThe Science of Memorable Presentations
The Science of Memorable Presentations
Ethos3
 
Five Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same SlideFive Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same Slide
Crispy Presentations
 
How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)
How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)
How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)
Board of Innovation
 
140 Book Marketing Ideas to Help Authors Increase Sales
140 Book Marketing Ideas to Help Authors Increase Sales140 Book Marketing Ideas to Help Authors Increase Sales
140 Book Marketing Ideas to Help Authors Increase Sales
Adrienne Jack
 
The Build Trap
The Build TrapThe Build Trap
The Build Trap
Melissa Perri
 
24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation
24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation
24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation
Piktochart
 
How Google Works
How Google WorksHow Google Works
How Google Works
Eric Schmidt
 
25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats
contently
 
100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10
Robin Yjord
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
ux singapore
 
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habit Summit
 
Mobile-First SEO - The Marketers Edition #3XEDigital
Mobile-First SEO - The Marketers Edition #3XEDigitalMobile-First SEO - The Marketers Edition #3XEDigital
Mobile-First SEO - The Marketers Edition #3XEDigital
Aleyda Solís
 
Starting, Running, And Selling An Agency: Life Among The Monsters
Starting, Running, And Selling An Agency: Life Among The MonstersStarting, Running, And Selling An Agency: Life Among The Monsters
Starting, Running, And Selling An Agency: Life Among The Monsters
Ian Lurie
 

What's hot (20)

28 Pitching Essentials
28 Pitching Essentials28 Pitching Essentials
28 Pitching Essentials
 
Visual Design with Data
Visual Design with DataVisual Design with Data
Visual Design with Data
 
10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation10 Things your Audience Hates About your Presentation
10 Things your Audience Hates About your Presentation
 
17 Ways to Design a Presentation People Want to View
17 Ways to Design a Presentation People Want to View17 Ways to Design a Presentation People Want to View
17 Ways to Design a Presentation People Want to View
 
Dispatches From The New Economy: The On-Demand Economy And The Future Of Work
Dispatches From The New Economy: The On-Demand Economy And The Future Of WorkDispatches From The New Economy: The On-Demand Economy And The Future Of Work
Dispatches From The New Economy: The On-Demand Economy And The Future Of Work
 
The Hierarchy of Engagement
The Hierarchy of EngagementThe Hierarchy of Engagement
The Hierarchy of Engagement
 
Pitching Ideas: How to sell your ideas to others
Pitching Ideas: How to sell your ideas to othersPitching Ideas: How to sell your ideas to others
Pitching Ideas: How to sell your ideas to others
 
The Science of Memorable Presentations
The Science of Memorable PresentationsThe Science of Memorable Presentations
The Science of Memorable Presentations
 
Five Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same SlideFive Killer Ways to Design The Same Slide
Five Killer Ways to Design The Same Slide
 
How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)
How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)
How I got 2.5 Million views on Slideshare (by @nickdemey - Board of Innovation)
 
140 Book Marketing Ideas to Help Authors Increase Sales
140 Book Marketing Ideas to Help Authors Increase Sales140 Book Marketing Ideas to Help Authors Increase Sales
140 Book Marketing Ideas to Help Authors Increase Sales
 
The Build Trap
The Build TrapThe Build Trap
The Build Trap
 
24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation
24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation
24 Awesome Infographic Ideas to Inspire Your Next Beautiful Creation
 
How Google Works
How Google WorksHow Google Works
How Google Works
 
25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats
 
100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10100 growth hacks 100 days | 1 to 10
100 growth hacks 100 days | 1 to 10
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
 
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
 
Mobile-First SEO - The Marketers Edition #3XEDigital
Mobile-First SEO - The Marketers Edition #3XEDigitalMobile-First SEO - The Marketers Edition #3XEDigital
Mobile-First SEO - The Marketers Edition #3XEDigital
 
Starting, Running, And Selling An Agency: Life Among The Monsters
Starting, Running, And Selling An Agency: Life Among The MonstersStarting, Running, And Selling An Agency: Life Among The Monsters
Starting, Running, And Selling An Agency: Life Among The Monsters
 

Viewers also liked

UX Fundamentals for Beginners
UX Fundamentals for BeginnersUX Fundamentals for Beginners
UX Fundamentals for Beginners
Growth Hacking Asia
 
Davide Casali - Social Interaction Design
Davide Casali - Social Interaction Design Davide Casali - Social Interaction Design
Davide Casali - Social Interaction Design
Social Media Lab
 
Social Brand Experience: a model for the sociality of brands
Social Brand Experience: a model for the sociality of brandsSocial Brand Experience: a model for the sociality of brands
Social Brand Experience: a model for the sociality of brands
Erin 'Folletto' Casali
 
Design with Personas: A Lean Approach
Design with Personas: A Lean ApproachDesign with Personas: A Lean Approach
Design with Personas: A Lean Approach
Erin 'Folletto' Casali
 
Design Principles for Social Change: UX for Good and Inzovu Curve
Design Principles for Social Change: UX for Good and Inzovu CurveDesign Principles for Social Change: UX for Good and Inzovu Curve
Design Principles for Social Change: UX for Good and Inzovu Curve
Erin 'Folletto' Casali
 
The Six Elements of Focus to Improve Your Craft
The Six Elements of Focus to Improve Your CraftThe Six Elements of Focus to Improve Your Craft
The Six Elements of Focus to Improve Your Craft
Erin 'Folletto' Casali
 
A Career in Project Management
A Career in Project ManagementA Career in Project Management
A Career in Project Management
Association for Project Management
 
Wikipedia DC Briefing
Wikipedia DC BriefingWikipedia DC Briefing
Wikipedia DC Briefing
US Navy Social Media
 
Using the PicCollage App for Reading Comprehension
Using the PicCollage App for Reading ComprehensionUsing the PicCollage App for Reading Comprehension
Using the PicCollage App for Reading Comprehension
Jennifer Jones
 
The (Content) Formula Formula For Marketing ROI
The (Content) Formula Formula For Marketing ROIThe (Content) Formula Formula For Marketing ROI
The (Content) Formula Formula For Marketing ROI
Michael Brenner
 
Rotenberg Provider's Perspective on Identity and Authentication Management
Rotenberg Provider's Perspective on Identity and Authentication ManagementRotenberg Provider's Perspective on Identity and Authentication Management
Rotenberg Provider's Perspective on Identity and Authentication Management
National Information Standards Organization (NISO)
 
HUBREPORT - HUBFORUM Paris 2017
HUBREPORT - HUBFORUM Paris 2017HUBREPORT - HUBFORUM Paris 2017
HUBREPORT - HUBFORUM Paris 2017
HUB INSTITUTE
 
Demo: How to get your Digital Aadhaar (eAadhaar) in DigiLocker
Demo: How to get your Digital Aadhaar (eAadhaar) in DigiLockerDemo: How to get your Digital Aadhaar (eAadhaar) in DigiLocker
Demo: How to get your Digital Aadhaar (eAadhaar) in DigiLocker
Amit Ranjan
 
Creating the Ideal Workplace Culture
Creating the Ideal Workplace CultureCreating the Ideal Workplace Culture
Creating the Ideal Workplace Culture
Beth Kanter
 
Social Media at NASA, 2012 Edition
Social Media at NASA, 2012 EditionSocial Media at NASA, 2012 Edition
Social Media at NASA, 2012 Edition
NASA - National Aeronautics and Space Administration
 
Mobile devices: the new learning platform for Higher Education
Mobile devices: the new learning platform for Higher EducationMobile devices: the new learning platform for Higher Education
Mobile devices: the new learning platform for Higher Education
LinkedIn Learning Solutions
 
PR 2020 The Dawn of the Augmented Influence
PR 2020 The Dawn of the Augmented InfluencePR 2020 The Dawn of the Augmented Influence
PR 2020 The Dawn of the Augmented Influence
MSL
 
The New Moats
The New MoatsThe New Moats
The New Moats
Greylock Partners
 
Hot, Warm and Cold Leads: Engaging Your Prospective Members
Hot, Warm and Cold Leads: Engaging Your Prospective MembersHot, Warm and Cold Leads: Engaging Your Prospective Members
Hot, Warm and Cold Leads: Engaging Your Prospective Members
Rotary International
 

Viewers also liked (20)

UX Fundamentals for Beginners
UX Fundamentals for BeginnersUX Fundamentals for Beginners
UX Fundamentals for Beginners
 
Foleto 1
Foleto 1Foleto 1
Foleto 1
 
Davide Casali - Social Interaction Design
Davide Casali - Social Interaction Design Davide Casali - Social Interaction Design
Davide Casali - Social Interaction Design
 
Social Brand Experience: a model for the sociality of brands
Social Brand Experience: a model for the sociality of brandsSocial Brand Experience: a model for the sociality of brands
Social Brand Experience: a model for the sociality of brands
 
Design with Personas: A Lean Approach
Design with Personas: A Lean ApproachDesign with Personas: A Lean Approach
Design with Personas: A Lean Approach
 
Design Principles for Social Change: UX for Good and Inzovu Curve
Design Principles for Social Change: UX for Good and Inzovu CurveDesign Principles for Social Change: UX for Good and Inzovu Curve
Design Principles for Social Change: UX for Good and Inzovu Curve
 
The Six Elements of Focus to Improve Your Craft
The Six Elements of Focus to Improve Your CraftThe Six Elements of Focus to Improve Your Craft
The Six Elements of Focus to Improve Your Craft
 
A Career in Project Management
A Career in Project ManagementA Career in Project Management
A Career in Project Management
 
Wikipedia DC Briefing
Wikipedia DC BriefingWikipedia DC Briefing
Wikipedia DC Briefing
 
Using the PicCollage App for Reading Comprehension
Using the PicCollage App for Reading ComprehensionUsing the PicCollage App for Reading Comprehension
Using the PicCollage App for Reading Comprehension
 
The (Content) Formula Formula For Marketing ROI
The (Content) Formula Formula For Marketing ROIThe (Content) Formula Formula For Marketing ROI
The (Content) Formula Formula For Marketing ROI
 
Rotenberg Provider's Perspective on Identity and Authentication Management
Rotenberg Provider's Perspective on Identity and Authentication ManagementRotenberg Provider's Perspective on Identity and Authentication Management
Rotenberg Provider's Perspective on Identity and Authentication Management
 
HUBREPORT - HUBFORUM Paris 2017
HUBREPORT - HUBFORUM Paris 2017HUBREPORT - HUBFORUM Paris 2017
HUBREPORT - HUBFORUM Paris 2017
 
Demo: How to get your Digital Aadhaar (eAadhaar) in DigiLocker
Demo: How to get your Digital Aadhaar (eAadhaar) in DigiLockerDemo: How to get your Digital Aadhaar (eAadhaar) in DigiLocker
Demo: How to get your Digital Aadhaar (eAadhaar) in DigiLocker
 
Creating the Ideal Workplace Culture
Creating the Ideal Workplace CultureCreating the Ideal Workplace Culture
Creating the Ideal Workplace Culture
 
Social Media at NASA, 2012 Edition
Social Media at NASA, 2012 EditionSocial Media at NASA, 2012 Edition
Social Media at NASA, 2012 Edition
 
Mobile devices: the new learning platform for Higher Education
Mobile devices: the new learning platform for Higher EducationMobile devices: the new learning platform for Higher Education
Mobile devices: the new learning platform for Higher Education
 
PR 2020 The Dawn of the Augmented Influence
PR 2020 The Dawn of the Augmented InfluencePR 2020 The Dawn of the Augmented Influence
PR 2020 The Dawn of the Augmented Influence
 
The New Moats
The New MoatsThe New Moats
The New Moats
 
Hot, Warm and Cold Leads: Engaging Your Prospective Members
Hot, Warm and Cold Leads: Engaging Your Prospective MembersHot, Warm and Cold Leads: Engaging Your Prospective Members
Hot, Warm and Cold Leads: Engaging Your Prospective Members
 

Similar to The Shift: UX Designer as Business Consultant (2016)

The shift: UX Designers as Business Consultants
The shift: UX Designers as Business ConsultantsThe shift: UX Designers as Business Consultants
The shift: UX Designers as Business Consultants
Erin 'Folletto' Casali
 
Project Charter template (contains Scope Section) project nameExe.docx
Project Charter template (contains Scope Section)  project nameExe.docxProject Charter template (contains Scope Section)  project nameExe.docx
Project Charter template (contains Scope Section) project nameExe.docx
stilliegeorgiana
 
module
modulemodule
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
Dr. Natalie Petouhoff
 
Business Cases And Benefits Management
Business Cases And Benefits ManagementBusiness Cases And Benefits Management
Business Cases And Benefits Management
Alan McSweeney
 
Project Management in Advertising
Project Management in AdvertisingProject Management in Advertising
Project Management in Advertising
Kaye I. Smith, PMP
 
Six Sigma Green Belt Training Part 4
Six Sigma Green Belt Training Part 4Six Sigma Green Belt Training Part 4
Six Sigma Green Belt Training Part 4
Skillogic Solutions
 
9Project Benefits ROI Contributors and Value Enablers.docx
9Project Benefits ROI Contributors and Value Enablers.docx9Project Benefits ROI Contributors and Value Enablers.docx
9Project Benefits ROI Contributors and Value Enablers.docx
ransayo
 
Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?
Phil Comelio
 
Appendix ABusiness Plan AssignmentThe Business Plan will be ab.docx
Appendix ABusiness Plan AssignmentThe Business Plan will be ab.docxAppendix ABusiness Plan AssignmentThe Business Plan will be ab.docx
Appendix ABusiness Plan AssignmentThe Business Plan will be ab.docx
justine1simpson78276
 
PM_lecture.pdf
PM_lecture.pdfPM_lecture.pdf
PM_lecture.pdf
AmitBhatt206160
 
Developing A Strategic Plan
Developing A Strategic PlanDeveloping A Strategic Plan
Developing A Strategic Plan
thevirtualconsultancy.com
 
Pm lecture
Pm lecturePm lecture
Pm lecture
Muhammad Nasir
 
Project Manager Primer
Project Manager PrimerProject Manager Primer
Project Manager Primer
Tom Cremins
 
62 Carmen Nastase Business Plan
62 Carmen Nastase   Business Plan62 Carmen Nastase   Business Plan
62 Carmen Nastase Business Plan
manpreet04
 
Bsc how to fill initiatives templates-14 june10
Bsc how to fill initiatives templates-14 june10Bsc how to fill initiatives templates-14 june10
Bsc how to fill initiatives templates-14 june10
Ajoy Jauhar
 
Project Management as an Art Form
Project Management as an Art FormProject Management as an Art Form
Project Management as an Art Form
Treehouse Agency
 
Project Management Overview
Project Management OverviewProject Management Overview
Project Management Overview
cford1973
 
Mobile Marketing Business Case
Mobile Marketing Business CaseMobile Marketing Business Case
Mobile Marketing Business Case
Demand Metric
 
Task_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docx
Task_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docxTask_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docx
Task_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docx
erlindaw
 

Similar to The Shift: UX Designer as Business Consultant (2016) (20)

The shift: UX Designers as Business Consultants
The shift: UX Designers as Business ConsultantsThe shift: UX Designers as Business Consultants
The shift: UX Designers as Business Consultants
 
Project Charter template (contains Scope Section) project nameExe.docx
Project Charter template (contains Scope Section)  project nameExe.docxProject Charter template (contains Scope Section)  project nameExe.docx
Project Charter template (contains Scope Section) project nameExe.docx
 
module
modulemodule
module
 
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...
 
Business Cases And Benefits Management
Business Cases And Benefits ManagementBusiness Cases And Benefits Management
Business Cases And Benefits Management
 
Project Management in Advertising
Project Management in AdvertisingProject Management in Advertising
Project Management in Advertising
 
Six Sigma Green Belt Training Part 4
Six Sigma Green Belt Training Part 4Six Sigma Green Belt Training Part 4
Six Sigma Green Belt Training Part 4
 
9Project Benefits ROI Contributors and Value Enablers.docx
9Project Benefits ROI Contributors and Value Enablers.docx9Project Benefits ROI Contributors and Value Enablers.docx
9Project Benefits ROI Contributors and Value Enablers.docx
 
Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?Why Do So Many Software Projects Fail?
Why Do So Many Software Projects Fail?
 
Appendix ABusiness Plan AssignmentThe Business Plan will be ab.docx
Appendix ABusiness Plan AssignmentThe Business Plan will be ab.docxAppendix ABusiness Plan AssignmentThe Business Plan will be ab.docx
Appendix ABusiness Plan AssignmentThe Business Plan will be ab.docx
 
PM_lecture.pdf
PM_lecture.pdfPM_lecture.pdf
PM_lecture.pdf
 
Developing A Strategic Plan
Developing A Strategic PlanDeveloping A Strategic Plan
Developing A Strategic Plan
 
Pm lecture
Pm lecturePm lecture
Pm lecture
 
Project Manager Primer
Project Manager PrimerProject Manager Primer
Project Manager Primer
 
62 Carmen Nastase Business Plan
62 Carmen Nastase   Business Plan62 Carmen Nastase   Business Plan
62 Carmen Nastase Business Plan
 
Bsc how to fill initiatives templates-14 june10
Bsc how to fill initiatives templates-14 june10Bsc how to fill initiatives templates-14 june10
Bsc how to fill initiatives templates-14 june10
 
Project Management as an Art Form
Project Management as an Art FormProject Management as an Art Form
Project Management as an Art Form
 
Project Management Overview
Project Management OverviewProject Management Overview
Project Management Overview
 
Mobile Marketing Business Case
Mobile Marketing Business CaseMobile Marketing Business Case
Mobile Marketing Business Case
 
Task_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docx
Task_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docxTask_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docx
Task_TableNameDurationPredecessorsResourcesNotesMobile app plan34 .docx
 

More from Erin 'Folletto' Casali

Mastering Feedback: You, the Team, the Product
Mastering Feedback: You, the Team, the ProductMastering Feedback: You, the Team, the Product
Mastering Feedback: You, the Team, the Product
Erin 'Folletto' Casali
 
Design Remote: The Async Advantage
Design Remote: The Async AdvantageDesign Remote: The Async Advantage
Design Remote: The Async Advantage
Erin 'Folletto' Casali
 
Foundations of Chat Bot Design
Foundations of Chat Bot DesignFoundations of Chat Bot Design
Foundations of Chat Bot Design
Erin 'Folletto' Casali
 
New Managers: Good Intentions, Half Delegation
New Managers: Good Intentions, Half DelegationNew Managers: Good Intentions, Half Delegation
New Managers: Good Intentions, Half Delegation
Erin 'Folletto' Casali
 
Design without Ego — TEDxBologna Talk
Design without Ego — TEDxBologna TalkDesign without Ego — TEDxBologna Talk
Design without Ego — TEDxBologna Talk
Erin 'Folletto' Casali
 
Designing Inclusive Open Source Communities
Designing Inclusive Open Source CommunitiesDesigning Inclusive Open Source Communities
Designing Inclusive Open Source Communities
Erin 'Folletto' Casali
 
The Making of WordPress·com Calypso: A Team Perspective
The Making of WordPress·com Calypso: A Team PerspectiveThe Making of WordPress·com Calypso: A Team Perspective
The Making of WordPress·com Calypso: A Team Perspective
Erin 'Folletto' Casali
 
Teamwork at the Extremes: WordPress.com and UX for Good
Teamwork at the Extremes: WordPress.com and UX for GoodTeamwork at the Extremes: WordPress.com and UX for Good
Teamwork at the Extremes: WordPress.com and UX for Good
Erin 'Folletto' Casali
 
Distributed Companies: A WordPress.com Team Perspective
Distributed Companies: A WordPress.com Team PerspectiveDistributed Companies: A WordPress.com Team Perspective
Distributed Companies: A WordPress.com Team Perspective
Erin 'Folletto' Casali
 
Introduction to Building Wireframes (with Keynote)
Introduction to Building Wireframes (with Keynote)Introduction to Building Wireframes (with Keynote)
Introduction to Building Wireframes (with Keynote)
Erin 'Folletto' Casali
 
Kickstarting Design Thinking
Kickstarting Design ThinkingKickstarting Design Thinking
Kickstarting Design Thinking
Erin 'Folletto' Casali
 
Grow Your Personal Leadership with Your Hybrid Traits
Grow Your Personal Leadership with Your Hybrid TraitsGrow Your Personal Leadership with Your Hybrid Traits
Grow Your Personal Leadership with Your Hybrid Traits
Erin 'Folletto' Casali
 
The Thought Pump Model for Meditation
The Thought Pump Model for MeditationThe Thought Pump Model for Meditation
The Thought Pump Model for Meditation
Erin 'Folletto' Casali
 
Gestalt Design Principles for Developers
Gestalt Design Principles for DevelopersGestalt Design Principles for Developers
Gestalt Design Principles for Developers
Erin 'Folletto' Casali
 
The Three Speeds of Effective Collaboration
The Three Speeds of Effective CollaborationThe Three Speeds of Effective Collaboration
The Three Speeds of Effective Collaboration
Erin 'Folletto' Casali
 
Social Experience Design @ UX Australia 2013
Social Experience Design @ UX Australia 2013Social Experience Design @ UX Australia 2013
Social Experience Design @ UX Australia 2013
Erin 'Folletto' Casali
 
Social Brand Experience: How to Manage a Motivational Brand
Social Brand Experience: How to Manage a Motivational BrandSocial Brand Experience: How to Manage a Motivational Brand
Social Brand Experience: How to Manage a Motivational Brand
Erin 'Folletto' Casali
 
Introduction to Building Wireframes (with OmniGraffle)
Introduction to Building Wireframes (with OmniGraffle)Introduction to Building Wireframes (with OmniGraffle)
Introduction to Building Wireframes (with OmniGraffle)
Erin 'Folletto' Casali
 
Design that Fosters Change
Design that Fosters ChangeDesign that Fosters Change
Design that Fosters Change
Erin 'Folletto' Casali
 
Social Usability Workshop @ LIFT13
Social Usability Workshop @ LIFT13Social Usability Workshop @ LIFT13
Social Usability Workshop @ LIFT13
Erin 'Folletto' Casali
 

More from Erin 'Folletto' Casali (20)

Mastering Feedback: You, the Team, the Product
Mastering Feedback: You, the Team, the ProductMastering Feedback: You, the Team, the Product
Mastering Feedback: You, the Team, the Product
 
Design Remote: The Async Advantage
Design Remote: The Async AdvantageDesign Remote: The Async Advantage
Design Remote: The Async Advantage
 
Foundations of Chat Bot Design
Foundations of Chat Bot DesignFoundations of Chat Bot Design
Foundations of Chat Bot Design
 
New Managers: Good Intentions, Half Delegation
New Managers: Good Intentions, Half DelegationNew Managers: Good Intentions, Half Delegation
New Managers: Good Intentions, Half Delegation
 
Design without Ego — TEDxBologna Talk
Design without Ego — TEDxBologna TalkDesign without Ego — TEDxBologna Talk
Design without Ego — TEDxBologna Talk
 
Designing Inclusive Open Source Communities
Designing Inclusive Open Source CommunitiesDesigning Inclusive Open Source Communities
Designing Inclusive Open Source Communities
 
The Making of WordPress·com Calypso: A Team Perspective
The Making of WordPress·com Calypso: A Team PerspectiveThe Making of WordPress·com Calypso: A Team Perspective
The Making of WordPress·com Calypso: A Team Perspective
 
Teamwork at the Extremes: WordPress.com and UX for Good
Teamwork at the Extremes: WordPress.com and UX for GoodTeamwork at the Extremes: WordPress.com and UX for Good
Teamwork at the Extremes: WordPress.com and UX for Good
 
Distributed Companies: A WordPress.com Team Perspective
Distributed Companies: A WordPress.com Team PerspectiveDistributed Companies: A WordPress.com Team Perspective
Distributed Companies: A WordPress.com Team Perspective
 
Introduction to Building Wireframes (with Keynote)
Introduction to Building Wireframes (with Keynote)Introduction to Building Wireframes (with Keynote)
Introduction to Building Wireframes (with Keynote)
 
Kickstarting Design Thinking
Kickstarting Design ThinkingKickstarting Design Thinking
Kickstarting Design Thinking
 
Grow Your Personal Leadership with Your Hybrid Traits
Grow Your Personal Leadership with Your Hybrid TraitsGrow Your Personal Leadership with Your Hybrid Traits
Grow Your Personal Leadership with Your Hybrid Traits
 
The Thought Pump Model for Meditation
The Thought Pump Model for MeditationThe Thought Pump Model for Meditation
The Thought Pump Model for Meditation
 
Gestalt Design Principles for Developers
Gestalt Design Principles for DevelopersGestalt Design Principles for Developers
Gestalt Design Principles for Developers
 
The Three Speeds of Effective Collaboration
The Three Speeds of Effective CollaborationThe Three Speeds of Effective Collaboration
The Three Speeds of Effective Collaboration
 
Social Experience Design @ UX Australia 2013
Social Experience Design @ UX Australia 2013Social Experience Design @ UX Australia 2013
Social Experience Design @ UX Australia 2013
 
Social Brand Experience: How to Manage a Motivational Brand
Social Brand Experience: How to Manage a Motivational BrandSocial Brand Experience: How to Manage a Motivational Brand
Social Brand Experience: How to Manage a Motivational Brand
 
Introduction to Building Wireframes (with OmniGraffle)
Introduction to Building Wireframes (with OmniGraffle)Introduction to Building Wireframes (with OmniGraffle)
Introduction to Building Wireframes (with OmniGraffle)
 
Design that Fosters Change
Design that Fosters ChangeDesign that Fosters Change
Design that Fosters Change
 
Social Usability Workshop @ LIFT13
Social Usability Workshop @ LIFT13Social Usability Workshop @ LIFT13
Social Usability Workshop @ LIFT13
 

Recently uploaded

Practical eLearning Makeovers for Everyone
Practical eLearning Makeovers for EveryonePractical eLearning Makeovers for Everyone
Practical eLearning Makeovers for Everyone
Bianca Woods
 
一比一原版布兰登大学毕业证(BU毕业证书)如何办理
一比一原版布兰登大学毕业证(BU毕业证书)如何办理一比一原版布兰登大学毕业证(BU毕业证书)如何办理
一比一原版布兰登大学毕业证(BU毕业证书)如何办理
wkip62b
 
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...
Designforuminternational
 
一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样
tobbk6s8
 
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEEASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE
Febless Hernane
 
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
21uul8se
 
Timeless Principles of Good Design
Timeless Principles of Good DesignTimeless Principles of Good Design
Timeless Principles of Good Design
Carolina de Bartolo
 
Introduction to User experience design for beginner
Introduction to User experience design for beginnerIntroduction to User experience design for beginner
Introduction to User experience design for beginner
ellemjani
 
定制美国西雅图城市大学毕业证学历证书原版一模一样
定制美国西雅图城市大学毕业证学历证书原版一模一样定制美国西雅图城市大学毕业证学历证书原版一模一样
定制美国西雅图城市大学毕业证学历证书原版一模一样
qo1as76n
 
UXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdfUXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdf
anthonylin333
 
Graphic Design Tools and Software .pptx
Graphic Design Tools and Software   .pptxGraphic Design Tools and Software   .pptx
Graphic Design Tools and Software .pptx
Virtual Real Design
 
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdfSECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
eloprejohn333
 
CocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdfCocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdf
PabloMartelLpez
 
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
3vgr39kx
 
International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4
Kyungeun Sung
 
ARENA - Young adults in the workplace (Knight Moves).pdf
ARENA - Young adults in the workplace (Knight Moves).pdfARENA - Young adults in the workplace (Knight Moves).pdf
ARENA - Young adults in the workplace (Knight Moves).pdf
Knight Moves
 
LGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation TemplateLGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation Template
DakshGudwani
 
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
hw2xf1m
 
Impact of Fonts: in Web and Apps Design
Impact of Fonts:  in Web and Apps DesignImpact of Fonts:  in Web and Apps Design
Impact of Fonts: in Web and Apps Design
contactproperweb2014
 
Heuristics Evaluation - How to Guide.pdf
Heuristics Evaluation - How to Guide.pdfHeuristics Evaluation - How to Guide.pdf
Heuristics Evaluation - How to Guide.pdf
Jaime Brown
 

Recently uploaded (20)

Practical eLearning Makeovers for Everyone
Practical eLearning Makeovers for EveryonePractical eLearning Makeovers for Everyone
Practical eLearning Makeovers for Everyone
 
一比一原版布兰登大学毕业证(BU毕业证书)如何办理
一比一原版布兰登大学毕业证(BU毕业证书)如何办理一比一原版布兰登大学毕业证(BU毕业证书)如何办理
一比一原版布兰登大学毕业证(BU毕业证书)如何办理
 
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...
Discovering the Best Indian Architects A Spotlight on Design Forum Internatio...
 
一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样
 
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEEASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANE
 
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
 
Timeless Principles of Good Design
Timeless Principles of Good DesignTimeless Principles of Good Design
Timeless Principles of Good Design
 
Introduction to User experience design for beginner
Introduction to User experience design for beginnerIntroduction to User experience design for beginner
Introduction to User experience design for beginner
 
定制美国西雅图城市大学毕业证学历证书原版一模一样
定制美国西雅图城市大学毕业证学历证书原版一模一样定制美国西雅图城市大学毕业证学历证书原版一模一样
定制美国西雅图城市大学毕业证学历证书原版一模一样
 
UXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdfUXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdf
 
Graphic Design Tools and Software .pptx
Graphic Design Tools and Software   .pptxGraphic Design Tools and Software   .pptx
Graphic Design Tools and Software .pptx
 
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdfSECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
 
CocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdfCocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdf
 
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
 
International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4
 
ARENA - Young adults in the workplace (Knight Moves).pdf
ARENA - Young adults in the workplace (Knight Moves).pdfARENA - Young adults in the workplace (Knight Moves).pdf
ARENA - Young adults in the workplace (Knight Moves).pdf
 
LGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation TemplateLGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation Template
 
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
 
Impact of Fonts: in Web and Apps Design
Impact of Fonts:  in Web and Apps DesignImpact of Fonts:  in Web and Apps Design
Impact of Fonts: in Web and Apps Design
 
Heuristics Evaluation - How to Guide.pdf
Heuristics Evaluation - How to Guide.pdfHeuristics Evaluation - How to Guide.pdf
Heuristics Evaluation - How to Guide.pdf
 

The Shift: UX Designer as Business Consultant (2016)