3. Strengths and Weaknesses
Every department has strengths and weaknesses that
affect performance and outputs.
Strengths are positive internal factors within our
control on which we want to capitalize.
What does the department do well?
Weaknesses are negative internal factors within our
control that want to limit or improve.
What does the department struggle with?
4. Opportunities and Threats
Every department has a number of opportunities and
threats that will impact future departmental processes
and outputs.
Opportunities are positive external factors in which we
should invest.
Are there external Opportunities for the department to
increase profit or grow?
Threats are negative external factors whose effects we
want to minimize.
Are there any external factors that will seriously threaten
the department?
5. How does the department do well?
Efficiently
utilization of
resources
• Human resources
• Technological resources
• Strategic resources
• Logical resources
6. Where does the department struggle?
Improvement of
working quality
• Hierarchal approach
• Effective systematic control
• Firm decision to protect from system
failure
• Proper documentation of working
process
• Reduction of duplication work
• Accountability with responsibility
• Appreciation with award
7. How can the department grow?
Serving
customers timely
• Order processing with quotation
• Billing with the delivery challan
• Proper Accounting
• Avoid complications in records
• Proper documentation to attain
litigation
• Monitoring collection / recovery
• Timely persuasion on due Bills
8. Does weakness threaten the
department?
Reconciliation of Customer
record
Multiple Accounting Portfolio
Improper Supplying Company
Name
Improper Billing
Improper Adjustment
Improper Marking of Payment
Received
Product Rates Without Price
Structure
Recovery
Credit Limit and Days Doesn’t
Follow in Absence Of Contract
Improper Follow-up Of
Collection/Recovery
Management Planning
Necessary Decision Pending
Staff Participation Avoided
Non Responding Mails
Lack Of Incentive And Pay
Structure