Denver Atlassian User Group June 16, 2017. Monthly meet up of Atlassian users in Denver, discussing JIRA, Confluence, HipChat and more. In this presentation, Mark Eliasen from ReleaseTeam discusses unified time tracking using JIRA and Tempo, bringing together Dev, Ops and Business Teams.
Denver Atlassian User Group August 16, 2017. Monthly meet up of Atlassian users in Denver, discussing JIRA, Confluence, HipChat and more. Summit U.S. 2017 Conference Insider Tips.
Designing Teams - How Building a Great Workspace is Like Building Great SoftwareAtlassian
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Great software is built with a manifesto, an iterative process, and places customers at the highest priority. Why should the design and build of a workspace be any different?
At Atlassian, we've been focussing heavily on the design of our workspaces to create flexible, engaging, delightful, and yes productive places for our teams to work in. After all, you can't take creative people, stick them in a sterile, uninspiring environment, and expect them to achieve the best work of their lives.
It's about a lot more than foosball tables, beanbag chairs, and whiteboards. We think what we've learned can be applied anywhere from a freelancer's home office to entire office buildings. As our organisation has evolved from its engineering roots to incorporate a large design team, so have the needs of our workspace to help us work together as teams.
Hear Alastair Simpson and Robyn Dunn talk about how the Workplace Experience team at Atlassian partnered with their own internal customers to build workspaces in an agile way that is reflective of our modern workforce. Applying design thinking and user experience principles, they have successfully shaped creative workspaces that have scaled with the changing needs of their teams. Come and hear what they've learned (and some hilarious mistakes they've made along the way) about the benefits of creating better workplace environments through thoughtful design to help teams become more productive.
Managing the Chaos of Client Collaboration and Physical DeploymentAtlassian
Â
At Helios Interactive when we collaborate with our clients we face an array of challenges: intangible ideas without a clear execution, short timelines, physical deployments, environmental factors, working with new technologies, and clients unfamiliar with digital. Structured workflows are essential for success, but improvisation is unavoidable in key areas. Atlassian tools help us excel in both structured process and quick improvisational thinking, ultimately resulting in better user experiences and happier clients.
Products covered:
JIRA Software, HipChat
Introduction to the ACA Atlassian Expert event "How successful teams are built on top of Atlassian and Tempo", going into the Atlassian news between June and September 2015
Practiced Curiosity: Building Collaboration Between Development and DesignAtlassian
Â
Particularly within tech, design and development are notorious for collaboration gaps. While there are plenty of resources available that advocate for catalyzing collaboration between the teams, what we see far less are stories of that process in application. We'll cover how Atlassian’s HipChat team worked to adjust its culture to one fine-tuned for collaboration between design and development, and will provide actionable takeaways to adapt to your team's needs.
Products covered:
HipChat, Confluence, JIRA Software
'Xero-ing in' on Global Collaboration During Hyper-GrowthAtlassian
Â
As the 2014 and 2015 Forbes Most Innovative Growth Company, Xero has seen exponential growth since its inception 10 years ago. Fostering a culture of collaboration across global teams is a challenge in itself, let alone onboarding and promoting effective use of agile tools in the context of hyper-growth.
Learn how Xero is fostering a culture of collaboration and building in-house capability and advocacy to support their global teams to get more out of JIRA & Confluence.
Products covered:
JIRA Software, Confluence
DevTools at Netflix: Culture, Speed & InnovationAtlassian
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Every day Netflix streams 125 million hours of video to 80 million subscribers in 130 countries. Delivering new features daily at a global scale requires an engineering-oriented culture that moves fast and innovates faster.
The developer tools team at Netflix faces unique technical and cultural challenges deploying tools designed for a wide audience to teams with very specific needs.
In this talk we’ll explore:
The forces that drive a centralized team in a decentralized organization.
The diverse needs of our very technical user base.
The pace of innovation and the ever-constant need for change.
The complexities of support and automation that facilitates the process.
Products covered:
Bitbucket
Denver Atlassian User Group August 16, 2017. Monthly meet up of Atlassian users in Denver, discussing JIRA, Confluence, HipChat and more. Summit U.S. 2017 Conference Insider Tips.
Designing Teams - How Building a Great Workspace is Like Building Great SoftwareAtlassian
Â
Great software is built with a manifesto, an iterative process, and places customers at the highest priority. Why should the design and build of a workspace be any different?
At Atlassian, we've been focussing heavily on the design of our workspaces to create flexible, engaging, delightful, and yes productive places for our teams to work in. After all, you can't take creative people, stick them in a sterile, uninspiring environment, and expect them to achieve the best work of their lives.
It's about a lot more than foosball tables, beanbag chairs, and whiteboards. We think what we've learned can be applied anywhere from a freelancer's home office to entire office buildings. As our organisation has evolved from its engineering roots to incorporate a large design team, so have the needs of our workspace to help us work together as teams.
Hear Alastair Simpson and Robyn Dunn talk about how the Workplace Experience team at Atlassian partnered with their own internal customers to build workspaces in an agile way that is reflective of our modern workforce. Applying design thinking and user experience principles, they have successfully shaped creative workspaces that have scaled with the changing needs of their teams. Come and hear what they've learned (and some hilarious mistakes they've made along the way) about the benefits of creating better workplace environments through thoughtful design to help teams become more productive.
Managing the Chaos of Client Collaboration and Physical DeploymentAtlassian
Â
At Helios Interactive when we collaborate with our clients we face an array of challenges: intangible ideas without a clear execution, short timelines, physical deployments, environmental factors, working with new technologies, and clients unfamiliar with digital. Structured workflows are essential for success, but improvisation is unavoidable in key areas. Atlassian tools help us excel in both structured process and quick improvisational thinking, ultimately resulting in better user experiences and happier clients.
Products covered:
JIRA Software, HipChat
Introduction to the ACA Atlassian Expert event "How successful teams are built on top of Atlassian and Tempo", going into the Atlassian news between June and September 2015
Practiced Curiosity: Building Collaboration Between Development and DesignAtlassian
Â
Particularly within tech, design and development are notorious for collaboration gaps. While there are plenty of resources available that advocate for catalyzing collaboration between the teams, what we see far less are stories of that process in application. We'll cover how Atlassian’s HipChat team worked to adjust its culture to one fine-tuned for collaboration between design and development, and will provide actionable takeaways to adapt to your team's needs.
Products covered:
HipChat, Confluence, JIRA Software
'Xero-ing in' on Global Collaboration During Hyper-GrowthAtlassian
Â
As the 2014 and 2015 Forbes Most Innovative Growth Company, Xero has seen exponential growth since its inception 10 years ago. Fostering a culture of collaboration across global teams is a challenge in itself, let alone onboarding and promoting effective use of agile tools in the context of hyper-growth.
Learn how Xero is fostering a culture of collaboration and building in-house capability and advocacy to support their global teams to get more out of JIRA & Confluence.
Products covered:
JIRA Software, Confluence
DevTools at Netflix: Culture, Speed & InnovationAtlassian
Â
Every day Netflix streams 125 million hours of video to 80 million subscribers in 130 countries. Delivering new features daily at a global scale requires an engineering-oriented culture that moves fast and innovates faster.
The developer tools team at Netflix faces unique technical and cultural challenges deploying tools designed for a wide audience to teams with very specific needs.
In this talk we’ll explore:
The forces that drive a centralized team in a decentralized organization.
The diverse needs of our very technical user base.
The pace of innovation and the ever-constant need for change.
The complexities of support and automation that facilitates the process.
Products covered:
Bitbucket
Driving JIRA Adoption Through Simple ConfigurationAtlassian
Â
Intuit has evolved! We have deployed a world class Agile program that supports teams moving from 'doing' Agile to 'being' Agile.
We'll share how Intuit drives adoption of JIRA and Agile to thousands of people with simple, flexible, and scalable configuration.
Products covered:
JIRA Software, JIRA Core
Presentation brought by Sandra Axelsdottir during our event "How successful teams are built on top
of Atlassian and Tempo" on the 29th of September 2015.
In this presentation, the various Tempo products are introduced to the audience, showing their added values in the different areas: timesheeting, invoicing, planning and portfolio management.
Wonders of Portfolio = Long Term Planning + AgilityAtlassian
Â
At comScore, we’ve planned a year’s worth of work for an organization of 140+ members across multiple teams, with several business units all collaborating on various projects. And like many, we’re an organization trying to stay agile along the way. Learn about our successes and lessons that got us to this point, and how implementing Portfolio for JIRA has changed the way we plan.
We’ll go into how we do Capacity Planning, People Management, Schedule Management, and Reporting, with insight from both a PM and Engineering Manager. Find out how teams can leverage Portfolio to strategically plan and quickly adapt to a changing landscape, and track progress on their projects.
Products covered:
Portfolio for JIRA
Self-Serve Marketing at VMware with Request PortalsAtlassian
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The digital marketing organization at VMware recently transformed the way it does business by migrating to a new tracking tool for all incoming requests. The team is responsible for all of VMWare.com, which is available in 13 languages, 40 countries, and produces over 20K unique pageviews in addition to other microsites. These sites support over 6 million unique monthly visitors worldwide, so it was no small task to make this change. The team chose JIRA Service Desk Cloud with Service Desk to fill the need.
Digital Marketing supports the entire marketing organization of 600 people. By providing a simple self-serve submission method, automatic routing, and clear channels of communication the team was able to increase their capacity by 450% (from 100 to 900 monthly requests) and decrease their SLAs by 58% (shaving off 4 days). Both huge wins!
Learn how spending less time managing requests helped us focus more on marketing personalization, dynamic content, and campaigns that directly impact the sales pipeline.
Products covered:
JIRA Core, JIRA Service Desk
Portfolio Management in JIRA - Karen Branham and Scottie BrimmerAtlassian
Â
As our company's use of JIRA increased, we sensed a need to track portfolio projects within JIRA. But we didn’t find any plugins that met our need, so we built our own process. Through a combination of custom issue types, fields, and workflows, our leaders and PMO can now see the entire portfolio of 60 projects.
Dr. Devops or: How I Learned to Stop Firefighting and Love the SprintAtlassian
Â
How often have you worked in an organization where the Engineers and the Operations teams just quite simply, got along?
Wait, never?
That was also my story, until one day we realized that it wasn’t enough to just speak the same language, but what we truly needed was to embrace the same tools as well.
Come on the Agile journey of O.C. Tanner’s Corporate Administration team as we determined why we were constantly failing to get the important things done, and how we learned to stop firefighting and love the sprint.
Products covered:
JIRA Software, JIRA Service Desk
Portfolio for JIRA & Kanban: How Thrillist Manages Their Product RoadmapAtlassian
Â
We at Thrillist need to move fast to stay competitive. That's why we use Kanban. We also need to keep a grip on the big picture, and that's why we use Portfolio for JIRA. Can Kanban work together with high-level planning? Yes, it can.
Dive into the Thrillist process of planning and executing our product roadmap with Portfolio. Learn how the combination of Kanban methodologies with Portfolio can enable a team to become fast, flexible, and forward-thinking.
For more on Thrillist and their Atlassian setup, check out Mike's website: http://mike-solomon.com/abstract/
Products covered:
Portfolio for JIRA
Microsoft Teams is a new member of the Office 365 Collaboration toolkit. Jasper Oosterveld (Microsoft MVP & Cloud Consultant) is going to take you on a 20 minute journey, how to get the most out of Microsoft Teams. The goal: Learning how Microsoft Teams increases the fun and efficiency for collaboration scenario’s.
The business & end-user guide into the new and modern SharePoint! Jasper Oosterveld
Â
SharePoint has been reborn in the year 2016, with a renewed focus on a mobile and intelligent Intranet powered by modern experiences. The rebirth brought us many updates and new features. Jasper Oosterveld, Microsoft MVP & Cloud Consultant, is going to take you on journey through the new and modern SharePoint. Together, we are going to take a closer look at the new team & publishing site, modern library & list experiences, modern web parts and the awesome SharePoint App. After this session you have a good overview of the many possibilities, challenges and what lies ahead of us.
Modern Collaboration in Teams and Projects Powered by Office 365Jasper Oosterveld
Â
Office 365 is the collaboration toolkit for businesses. We can choose between SharePoint, Office 365 Groups, Yammer and Microsoft Teams. Choice can be good but doesn’t necessarily make our lives easier. Jasper Oosterveld, Microsoft MVP & Cloud Consultant, is going to take you on a 75 minute journey through the Office 365 collaboration landscape. After this session, you have a clear understanding of the different tools and how these connect with each other. Making a choice has become a little bit easier.
Implementing PLM in the Fast-Paced, Innovation Driven Prepared Foods IndustryAras
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Presenter: Shawn Holguin, Valley Fine Foods
Listen to the journey of how Valley Fine Foods consolidated all of our product development and product launch information from multiple systems and programs to Aras. Look ahead and see how we envision using Aras in Operations, Quality Assurance and the rest of the company in the future.
Rolling Out JIRA Service Desk From 2 to 22 Locations - Gen Kallos and David S...Atlassian
Â
Vistaprint will share how after a three-week pilot, they rolled out JIRA Service Desk globally from 2 to 22 locations, and how they: Collapsed 10+ services down into one system and one proces, Replaced their previous system managing around 3,000 tickets per month, Improved their support teams’ efficiency, Increased visibility for management.
The Big Migration: How Cerner Moved From Confluence 3.5 to 5.8Atlassian
Â
Cerner uses Confluence for just about everything. To support all of these use cases they created loads of custom features and plugins. With a focus on customization, upgrades fell behind. By the time Confluence 5.8 was released they had a lot of work to do to upgrade.
With the help of a Technical Account Manager, and partnering with Comalatech they were able to upgrade with no downtime. This helped them create a disaster recovery instance, which is a key component for controlled documentation. With their upgrade, they added the ability to go through a certified approval process with reporting capability.
Learn how they made the great leap with minimal impact on users.
Products covered:
Confluence
How Atlassian Support & Development Team Up to Release SoftwareAtlassian
Â
IT support teams have a unique perspective on the impact software has on users. They speak to users day in and day out, listening to their feedback and solving their issues. This amounts to a wealth of knowledge that has the power to fix or improve products, reduce future customer requests, and improve customer satisfaction.
But is this feedback actually making its way back to product development? And are software teams collaborating effectively with tech support ahead of releases? Discover how Atlassian tech support teams prepared ahead of Atlassian’s largest release in its history, splitting JIRA into three products. We will cover how we:
Got over 100,000 users proactively preparing for the release of JIRA 7.0
Trained and prepared our global support team of 100+ staff
Worked with product teams to ship highly supportable products
Used Atlassian tools to identify and fix post-release problems quickly
Products covered:
JIRA Service Desk, Confluence, HipChat
Kathleen Wilson - Evolve Cloud Operations and Enable Agile with Modern Servic...WinOps Conf
Â
Hybrid cloud disrupts IT with not so obvious roles, responsibilities, and activities. Legacy ITSM practices and siloed IT teams are challenged to adopt and gain immediate value of Cloud. Organizations must evolve conventional thinking and transition to modern service management practices, inclusive of Agile and DevOps, aimed at accelerating digital transformation. Microsoft Modern Service Management was conceived with this is mind, taking leading-edge value based approach to service management that helps organizations unlock the value of their Microsoft Cloud investment. This session shares how Microsoft’s Customers have benefitted from adopting MSM Principles and how you modernize your IT practices.
6 Strategies to Uncover Growth Opportunities for Your BusinessAtlassian
Â
If there is one commonality between all the fast growth company success stories like Airbnb, Uber, or HubSpot, it's that they're all crazy about measuring and tracking their data and numbers. In order to grow fast, you have to know where your growth comes from and where you lose. However, there's a second part of the equation that is equally important, yet less discussed and that is the qualitative side to growth. Companies also need to be able to understand the why, why they're growing (or not), and that answer is not always found in data. In this talk, I will describe both the quantitative and qualitative ways you can uncover growth opportunities for your business through experimentation. Experimentation can help you build and validate your product's roadmap and ensure you're focusing your resources on what will bring growth.
Products covered:
JIRA Software, Bitbucket, Confluence
Driving JIRA Adoption Through Simple ConfigurationAtlassian
Â
Intuit has evolved! We have deployed a world class Agile program that supports teams moving from 'doing' Agile to 'being' Agile.
We'll share how Intuit drives adoption of JIRA and Agile to thousands of people with simple, flexible, and scalable configuration.
Products covered:
JIRA Software, JIRA Core
Presentation brought by Sandra Axelsdottir during our event "How successful teams are built on top
of Atlassian and Tempo" on the 29th of September 2015.
In this presentation, the various Tempo products are introduced to the audience, showing their added values in the different areas: timesheeting, invoicing, planning and portfolio management.
Wonders of Portfolio = Long Term Planning + AgilityAtlassian
Â
At comScore, we’ve planned a year’s worth of work for an organization of 140+ members across multiple teams, with several business units all collaborating on various projects. And like many, we’re an organization trying to stay agile along the way. Learn about our successes and lessons that got us to this point, and how implementing Portfolio for JIRA has changed the way we plan.
We’ll go into how we do Capacity Planning, People Management, Schedule Management, and Reporting, with insight from both a PM and Engineering Manager. Find out how teams can leverage Portfolio to strategically plan and quickly adapt to a changing landscape, and track progress on their projects.
Products covered:
Portfolio for JIRA
Self-Serve Marketing at VMware with Request PortalsAtlassian
Â
The digital marketing organization at VMware recently transformed the way it does business by migrating to a new tracking tool for all incoming requests. The team is responsible for all of VMWare.com, which is available in 13 languages, 40 countries, and produces over 20K unique pageviews in addition to other microsites. These sites support over 6 million unique monthly visitors worldwide, so it was no small task to make this change. The team chose JIRA Service Desk Cloud with Service Desk to fill the need.
Digital Marketing supports the entire marketing organization of 600 people. By providing a simple self-serve submission method, automatic routing, and clear channels of communication the team was able to increase their capacity by 450% (from 100 to 900 monthly requests) and decrease their SLAs by 58% (shaving off 4 days). Both huge wins!
Learn how spending less time managing requests helped us focus more on marketing personalization, dynamic content, and campaigns that directly impact the sales pipeline.
Products covered:
JIRA Core, JIRA Service Desk
Portfolio Management in JIRA - Karen Branham and Scottie BrimmerAtlassian
Â
As our company's use of JIRA increased, we sensed a need to track portfolio projects within JIRA. But we didn’t find any plugins that met our need, so we built our own process. Through a combination of custom issue types, fields, and workflows, our leaders and PMO can now see the entire portfolio of 60 projects.
Dr. Devops or: How I Learned to Stop Firefighting and Love the SprintAtlassian
Â
How often have you worked in an organization where the Engineers and the Operations teams just quite simply, got along?
Wait, never?
That was also my story, until one day we realized that it wasn’t enough to just speak the same language, but what we truly needed was to embrace the same tools as well.
Come on the Agile journey of O.C. Tanner’s Corporate Administration team as we determined why we were constantly failing to get the important things done, and how we learned to stop firefighting and love the sprint.
Products covered:
JIRA Software, JIRA Service Desk
Portfolio for JIRA & Kanban: How Thrillist Manages Their Product RoadmapAtlassian
Â
We at Thrillist need to move fast to stay competitive. That's why we use Kanban. We also need to keep a grip on the big picture, and that's why we use Portfolio for JIRA. Can Kanban work together with high-level planning? Yes, it can.
Dive into the Thrillist process of planning and executing our product roadmap with Portfolio. Learn how the combination of Kanban methodologies with Portfolio can enable a team to become fast, flexible, and forward-thinking.
For more on Thrillist and their Atlassian setup, check out Mike's website: http://mike-solomon.com/abstract/
Products covered:
Portfolio for JIRA
Microsoft Teams is a new member of the Office 365 Collaboration toolkit. Jasper Oosterveld (Microsoft MVP & Cloud Consultant) is going to take you on a 20 minute journey, how to get the most out of Microsoft Teams. The goal: Learning how Microsoft Teams increases the fun and efficiency for collaboration scenario’s.
The business & end-user guide into the new and modern SharePoint! Jasper Oosterveld
Â
SharePoint has been reborn in the year 2016, with a renewed focus on a mobile and intelligent Intranet powered by modern experiences. The rebirth brought us many updates and new features. Jasper Oosterveld, Microsoft MVP & Cloud Consultant, is going to take you on journey through the new and modern SharePoint. Together, we are going to take a closer look at the new team & publishing site, modern library & list experiences, modern web parts and the awesome SharePoint App. After this session you have a good overview of the many possibilities, challenges and what lies ahead of us.
Modern Collaboration in Teams and Projects Powered by Office 365Jasper Oosterveld
Â
Office 365 is the collaboration toolkit for businesses. We can choose between SharePoint, Office 365 Groups, Yammer and Microsoft Teams. Choice can be good but doesn’t necessarily make our lives easier. Jasper Oosterveld, Microsoft MVP & Cloud Consultant, is going to take you on a 75 minute journey through the Office 365 collaboration landscape. After this session, you have a clear understanding of the different tools and how these connect with each other. Making a choice has become a little bit easier.
Implementing PLM in the Fast-Paced, Innovation Driven Prepared Foods IndustryAras
Â
Presenter: Shawn Holguin, Valley Fine Foods
Listen to the journey of how Valley Fine Foods consolidated all of our product development and product launch information from multiple systems and programs to Aras. Look ahead and see how we envision using Aras in Operations, Quality Assurance and the rest of the company in the future.
Rolling Out JIRA Service Desk From 2 to 22 Locations - Gen Kallos and David S...Atlassian
Â
Vistaprint will share how after a three-week pilot, they rolled out JIRA Service Desk globally from 2 to 22 locations, and how they: Collapsed 10+ services down into one system and one proces, Replaced their previous system managing around 3,000 tickets per month, Improved their support teams’ efficiency, Increased visibility for management.
The Big Migration: How Cerner Moved From Confluence 3.5 to 5.8Atlassian
Â
Cerner uses Confluence for just about everything. To support all of these use cases they created loads of custom features and plugins. With a focus on customization, upgrades fell behind. By the time Confluence 5.8 was released they had a lot of work to do to upgrade.
With the help of a Technical Account Manager, and partnering with Comalatech they were able to upgrade with no downtime. This helped them create a disaster recovery instance, which is a key component for controlled documentation. With their upgrade, they added the ability to go through a certified approval process with reporting capability.
Learn how they made the great leap with minimal impact on users.
Products covered:
Confluence
How Atlassian Support & Development Team Up to Release SoftwareAtlassian
Â
IT support teams have a unique perspective on the impact software has on users. They speak to users day in and day out, listening to their feedback and solving their issues. This amounts to a wealth of knowledge that has the power to fix or improve products, reduce future customer requests, and improve customer satisfaction.
But is this feedback actually making its way back to product development? And are software teams collaborating effectively with tech support ahead of releases? Discover how Atlassian tech support teams prepared ahead of Atlassian’s largest release in its history, splitting JIRA into three products. We will cover how we:
Got over 100,000 users proactively preparing for the release of JIRA 7.0
Trained and prepared our global support team of 100+ staff
Worked with product teams to ship highly supportable products
Used Atlassian tools to identify and fix post-release problems quickly
Products covered:
JIRA Service Desk, Confluence, HipChat
Kathleen Wilson - Evolve Cloud Operations and Enable Agile with Modern Servic...WinOps Conf
Â
Hybrid cloud disrupts IT with not so obvious roles, responsibilities, and activities. Legacy ITSM practices and siloed IT teams are challenged to adopt and gain immediate value of Cloud. Organizations must evolve conventional thinking and transition to modern service management practices, inclusive of Agile and DevOps, aimed at accelerating digital transformation. Microsoft Modern Service Management was conceived with this is mind, taking leading-edge value based approach to service management that helps organizations unlock the value of their Microsoft Cloud investment. This session shares how Microsoft’s Customers have benefitted from adopting MSM Principles and how you modernize your IT practices.
6 Strategies to Uncover Growth Opportunities for Your BusinessAtlassian
Â
If there is one commonality between all the fast growth company success stories like Airbnb, Uber, or HubSpot, it's that they're all crazy about measuring and tracking their data and numbers. In order to grow fast, you have to know where your growth comes from and where you lose. However, there's a second part of the equation that is equally important, yet less discussed and that is the qualitative side to growth. Companies also need to be able to understand the why, why they're growing (or not), and that answer is not always found in data. In this talk, I will describe both the quantitative and qualitative ways you can uncover growth opportunities for your business through experimentation. Experimentation can help you build and validate your product's roadmap and ensure you're focusing your resources on what will bring growth.
Products covered:
JIRA Software, Bitbucket, Confluence
The People Model & Cloud Transformation - Transformation Day Public Sector Lo...Amazon Web Services
Â
The People Model & Cloud Transformation
A successful cloud-transformation journey incorporates three pillars: people, process, and technology. Far too often, organizations focus on process improvements and technology implementation, but ignore the human aspect. Many leaders acknowledge that the first two are easy to modify, while influencing culture is more difficult. This session covers best-practice methods meant to empower customers to address this challenge. Learn about roles and responsibilities germane to the transition and post-cloud adoption phase. Assess your organization’s gaps among the requisite skills and competencies. Build effective training models. And shape an effective DevOps culture.
Speaker:
Thomas Blood, Enterprise Evangelist, Amazon Web Services.
Large organizations are increasingly turning to DevOps and Continuous Delivery principles, often with the goal of shipping better software faster. However, they're then faced with important considerations for scaling these processes across teams and in diverse environments while still maintaining the visibility and control necessary for compliance.
This presentation from Matt Meservey, Director of Product Management at SaltStack and Andrew Phillips, VP of DevOps Strategy at XebiaLabs discusses:
Practical advice and tips gleaned from the large organizations they have helped implement and scale DevOps and Continuous Delivery initiatives for
How to focus your initiatives around practicing improvement not just practicing “DevOps”
How the combination XebiaLabs and SaltStack accelerates the software cycle, delivers advanced automation capabilities, enables data-driven improvement and provides continuous insight into your end-to-end software release process in a way other tools simply cannot
Another Atlassian 'summit' is completed, summer is beckoning and we are all eager to take on some new projects, right? Join us as Andrew and Dileep, NYCE ACE Community Leaders, present all the top announcements and highlights of Team 21 and Jean-Phillipe Comeau, Adaptavist, discusses how you can 'translate' your favorite ScriptRunner scripts and bring automation to the cloud.
Use of free or cheap tools from SAAS and the cloud to support ITSM. There's a lot out there that can plug a hole if you can't afford the big expensive tool sets.
Presented at itSMFA August 2010.
Rackspace::Solve NYC - Solving for Rapid Customer Growth and Scale Through De...Rackspace
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At Rackspace::Solve NYC, Jon Hyman, CIO of Appboy and Prashanth Chandrasekar, GM of DevOps at Rackspace, discuss the role of DevOps in helping to solve the technical challenges that come with rapid growth.
Rackspace (NYSE: RAX) is the #1 managed cloud company. Our technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Headquartered in San Antonio, we serve more than 200,000 business customers from data centers on four continents. We rank 29th on Fortune’s list of 100 Best Companies to Work For. For more information, visit www.rackspace.com.
The Business Value of PaaS Automation - Kieron Sambrook-Smith - Presentation ...eZ Systems
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Kieron Sambrook-Smith, Chief Commercial Officer at Platform.sh spoke at eZ Conference 2017 in London about the business value of Platform as a Service (PaaS) Automation.
He covers the many aspects of the advantages of using a PaaS. The business value you can expect to reap will range from hosting cost savings, better workflow and team productivity, new project delivery concepts, and greater competitive advantage. Discover a more advanced implementation of your service offering.
Agile IT: Filling in the Gaps in the Azure vs. AWS debateJoel Brda
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This presentation discusses how licensing and business services can be a strong decision point, how existing staffing skills and culture make a difference, and how to align business and technical directives with the vendor. It also touches on 2 key technical decisions: staffing and technical directions. Visit www.agileit.com to learn more.
Data-Driven DevOps: Mining Machine Data for 'Metrics that Matter' in a DevOps...Splunk
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IT organizations are increasingly using machine data - including in DevOps practices - to get away from 'vanity metrics' and instead to generate 'metrics that matter'. These metrics provide visibility into the delivery of new application code and the business value of DevOps, to both IT and business stakeholders.
Machine data provides DevOps teams and others - including QA, secops, CxOs and LOB leaders - with meaningful and actionable metrics. This allows stakeholders to monitor, measure, and continuously improve the velocity and quality of code throughout the software lifecycle, from dev/test to customer-facing outcomes and business impact.
In this session Andi Mann, chief technology advocate at Splunk, will share core methodologies, interesting case studies, key success factors and 'gotcha' moments from real-world experience with mining machine data to produce 'metrics that matter' in a DevOps context.
Are you planning to move existing applications to the cloud and want to avoid setbacks? These slides are from a webinar jointly presented by Atmosera and iTrellis, LLC. The webinar can help you find out how to assess your needs, plan out a migration and successfully operate your applications in a modern cloud environment. The webinar will provide the following answers:
* What re-platforming means and why you need to think about it
* How to take full advantage of a cloud such as Azure: agility, flexibility, and cost savings
* Lessons learned and best practices for planning a successful move to a modern cloud.
The full webinar playback URL is at https://www.atmosera.com/webinar-replatforming-application-cloud/
Recipe for Successful SaaS Company - Part 1Techcello
Â
Key Take Aways:
Overview on SaaS Building Blocks
Non-Functional Requirements of SaaS
Operational features that can save time and cost for ISVs
Insight on Cloud AWS Cloud Services and how it can help in expediting SaaS product development
Considerations for choosing the right cloud environment
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Today, development teams typically need hundreds of person hours to develop an application or to fully
integrate a new platform. Prototypes and Proofs of Concept (PoC) also take many weeks (or even months)
to develop. If you could significantly reduce these timeframes, you would accelerate time to market and
expedite PoCs and rollouts. This advantage saves money and reduces the risk of missing features, late deliveries or inadequate testing.
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Join us virtually during quarantine to hear directly from Atlassian University coordinators! They'll review new training and certification offerings for Migration and Cloud, and discuss how to boost your personal certifications and overall team knowledge. Bring your training and certification questions! This will be a virtual meeting using Zoom, there will not an in-person event. Originally presented May 20, 2020.
Atlassian University team members will speak directly about:
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A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
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Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
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10. 10
Today’s Presentation
Join Mark Eliason from ReleaseTEAM to learn how
you can unify Dev, Ops and Business teams using
the time tracking and reporting power of JIRA
and Tempo Timesheets.
Mark has spent the past 18+ years as a DevOps
and Software Configuration Management
professional. He is a Senior DevOps Consultant
with ReleaseTEAM and is Atlassian Certified in
JIRA Administration and Agile Development.
18. Dev + Ops = DevOps
But what about the other teams?
What about budgets?
How long did that take?
Where is time getting billed?
19. 19
Time Tracking Challenges
They’re the same!
 Information Overload
 Time accounting for every user for every project for every category
 Application & Device Overload
 Time tracking disconnected from issue management
 Globally Distributed Teams
 Systems need to become a common language & perform at scale worldwide
23. 23
TEMPO
TIMESHEETS
Flexible time tracking features built on top of JIRA
Most popular time tracking Marketplace add-on
Leverage what you already know & love
Provides visibility & insight into where time is spent
No more disconnect from Issues
Team, Cost Center, Project, Issue and Filter views...and more!
Extends time tracking workflows, permissions & access
Timesheet approval & rejection, line item metadata, time locks
Work on JIRA Server, JIRA Cloud or mobile platforms
25. 25
Aerospace Client – Case Study
 Existing JIRA customer
• 2000+ users nationwide
• 200 users in initial rollout
• Two offices, 1 hour apart
 Home grown time tracking “solution”
• Poor performance
• No history or notifications
• No workflow or rejection options
• No comprehensive view of information
• Time entry in both JIRA & time tracking tool
• Intensive month-end data collection & formatting (30-40 hours… every month)
https://www.enterpriseirregulars.com/116202/race-pipeline-atlassian-aint-playin-introducing-devops-marketplace/
Boss talking points
One of the realities of working in the information age is having to sort through more and more data, in both your home and personal lives. You need to make sure you have some way to zero in on what matters – the right information delivered to the right people at the right time.
Server and desktop applications. Cloud applications. Mobile apps. Desktops. Laptops. Smart phones. Tablets. Even refrigerators these days! Much like the amount of information we have to manage these days, how do streamline what you need and get rid of technology clutter whether you’re at your desk or on the go?
Faster, quicker, better. Information, application and device clutter can slow you down… so can heavy and/or redundant processes. Do the systems you use help you achieve your goals, or do they hold you back?
Gone are the days where systems only live within the four walls of your office building. Your co-workers and teams may sit next door, they may be an hour away… or they may sit halfway across the globe. Do your systems suit the needs of an increasingly distributed workforce?
When we think about DevOps, we often think in terms of engineering, product and service delivery teams… and there are a lot of very commonly used technologies in the DevOps space. Version control, issue management, requirements management, test management, configuration management – they all play a critical role in DevOps, particularly in development and IT-based teams.
But what about other teams in the organization and what about the business side of things? The people creating products and services in your organization may not have to directly think about things like budgets or funding sources, but those are always under the hood of any Dev or Ops initiative.
So we know what types of challenges we face in DevOps. What kind of challenges are there when you start thinking about the time you spend on company initiatives, and how are they different from DevOps? They’re not!
Earlier, we talked about application and device overload. If you’re using JIRA for issue management and you’re already logging work against issues, there’s a very good chance you also have to log time in another application that’s completely disconnected from the work you’ve already done… this might be a fully featured enterprise-grade system, or it might be something as simple is a spreadsheet you fill out in Microsoft Excel.
There’s nothing inherently wrong with using JIRA in combination with any of those other solutions. They all serve different needs in organizations, whether the focus is on enterprise HR management, manufacturing, integrated time clock management, etc. The thing to remember is that the more systems you use, the more information you have to manage. More systems equals more work for users, even if the systems are easy to use.
But what can you do differently? Is there a way to eliminate the disconnect between your JIRA issues and the time you need to log for the business? Is there a way for DevOps and Business teams to work on the same platform? Is there a way to reduce information, application and device overload and work together no matter where you are in the world?
The answer is yes – Tempo Timesheets.
Tempo Timesheets is the most popular time tracking add-on in the Atlassian Marketplace, shown on the left. They have twice as many installations & downloads as the next few competitors combined. When you look at the rest of the time tracking landscape, their success and popularity is even more evident.
Last year, I helped an organization replace a home-grown time tracking solution with JIRA and Tempo Timesheets. As JIRA users, you can probably already see that even JIRA on its own would help solve a lot of these problems. Tempo Timesheets ranked highest on their critical path “wish list” and helped them take time tracking to the next level.
Immediate wins – improved performance, fully tracked history, JIRA plus Tempo notifications, customizable JIRA workflows plus Timesheet approval & rejection options, easy access to information, elimination of redundant data entry and the ability to collect all the necessary month-end data from a few easy to run reports.
Is it a perfect solution? No. And it’s still evolving. But it’s light years ahead of the system that was in place before.
Before we look at Tempo Timesheets in action, let’s take a high-level look at how the combination of JIRA plus Tempo Timesheets manages your data….
All of the things you’re accustomed to managing in JIRA is still the same. JIRA still manages Projects, Permissions, Issues, Worklogs, Groups, Workflows, Screens, etc. There’s one minor exception for screens, in that Tempo adds their own “Log Work” screen that can be used in place of the out of the box version. But other than that, JIRA is still JIRA.
A few of the high level things Tempo Timesheets adds – 1) Accounts: Similar to a JIRA project – used to track and categorize cost centers or funding sources), 2) Worklog Attributes: an extension of JIRA’s worklogs, allowing you to add metadata to worklogs if you need to, and 3) Teams: Similar in concept to JIRA’s groups. Tempo’s Teams play a critical role in the Timesheet approval & rejection process, provide some extra permissions, and also give you an easy way to filter time.
JIRA Issues, Worklogs and Users on the left, Tempo Accounts, Worklog Attributes and Teams on the right. In this example, JIRA Projects are linked to Tempo Accounts. This allows an Issue to be linked to an Account through a new custom field automatically created by Tempo. Worklog Attributes can be used to provide extra info in individual Work Logs. Tempo Teams pull users together based on your time-tracking approval hierarchy. This might be the same as your JIRA Project membership and roles, or it could be completely different.
If you’d like to see a live demo of JIRA and Tempo Timesheets or need help with any of your DevOps needs, we’d be happy to hear from you!
