The document discusses the competence curve model and its stages during change. It describes the denial stage, where people may appear busy doing old tasks but are actually unhelpful or unnecessary in the new situation. Feedback from trusted sources can help people grasp the new reality and understand the need to be active. The document was prepared by Manu Melwin Joy, a research scholar in Kerala, India, and provides references to other transactional analysis topics on slideshare.

1. Denial
Competence curve

2. Prepared By
Manu Melwin Joy
Research Scholar
School of Management Studies
CUSAT, Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
Kindly restrict the use of slides for personal purpose.
Please seek permission to reproduce the same in public
forms and presentations.

3. Introduction
• For a long time now it has been
recognised that during any
change people go through certain
stages.
• These stages, as they progress
over time, change the way we are
seen by others and how we feel
about ourselves.

4. Introduction
• These stages can be plotted on
a graph known as the Change
or Competence Curve.
• Julie Hay matched stages in
the competence curve against
stages in the developmental
cycle (Hay 1992).

5. Competence Curve

6. Cycles of development
Stage 2
• Stage : Doing.
• Competence : Denial.
• Activity - During this stage we may appear to
be very active as we look to be busily
occupied doing things. In a new job we may
find that we do what we used to do. We fall
back on the old and tried and tested
techniques that worked in the past. If things
have changed however, these activities are
likely to be unhelpful or unnecessary or even
unwanted in the new situation we are in. We
might feel better because we are active and
doing something. Our managers, on the
other hand, may experience frustration as it
appears that we are not doing the job that
we were taken on for. During this stage it is
useful to have someone that we trust who
will give us feedback on our behaviour, to
help us grasp the new reality we are in and
yet at the same time understanding the
need to be active.

7. References

8. Thank You

9. Other TA topics available on slideshare
1. Strokes - http://www.slideshare.net/manumjoy/strokes-24081607.
2. Games People Play - http://www.slideshare.net/manumjoy/psychological-
games-people-play.
3. Structural Analysis - http://www.slideshare.net/manumjoy/the-ego-state-model.
4. What is TA? - http://www.slideshare.net/manumjoy/what-ta-is
5. Cycles of Development - http://www.slideshare.net/manumjoy/cycles-of-
developement-pamela-levin-transactional-analysis.
6. Stages of Cure - http://www.slideshare.net/manumjoy/stages-of-cure.
7. Transactions - http://www.slideshare.net/manumjoy/transactions-33677298.
8. Time Structuring - http://www.slideshare.net/manumjoy/time-structuring.
9. Life Position - http://www.slideshare.net/manumjoy/life-position.
10. Autonomy - http://www.slideshare.net/manumjoy/autonomy-33690557.
11. Structural Pathology - http://www.slideshare.net/manumjoy/structural-pathology.
12. Game Analysis - http://www.slideshare.net/manumjoy/game-analysis-33725636.
13. Integrated Adult - http://www.slideshare.net/manumjoy/integrated-adult.
14. Stroke Economy - http://www.slideshare.net/manumjoy/stroke-economy-
33826702.