In the second of the three-part series, join Tallan’s SharePoint Practice Director, Reddy Kadasani, and Lead SharePoint Architect, Michael Gerety, to learn the benefits of developing a connected knowledge solution using SharePoint 2013. See firsthand how enabling information retrieval and sharing can maximize business user’s ability to quickly find and share data with colleagues and collaborate over results. In this session you will learn how to:
•Increase communication using new collaborative techniques
•Enable social features to drive content delivery and improve search result relevancy
•Actively engage users and connect on the go using mobile features
Join us to explore how SharePoint 2013 can transform your enterprise into a connected, collaborative workplace.
Building the Framework: Connecting Users to Relevant, Real-Time Data Webcast Series: Part 2
1. Building the Framework –
Collaboration, Relevancy, and Search
SharePoint 2013 Webinar Series
Reddy Kadasani
Director, SharePoint Practice
2. WELCOME:
About the Speaker
❯ Reddy Kadasani
❯ Practice Director for SharePoint and Office 365
❯ Over 12 years of experience delivering enterprise
software solutions:
- Planning and envisioning
- Architecture
- Deployment services
3. WELCOME:
About Tallan
❯ National Systems Integrator
❯ Offices in Hartford, New York, Boston, Tampa,
Washington DC, Southern California
❯ Microsoft Partner with Gold Competencies
❯ Clients include Evenflo, Covidien, UBS, McKinsey,
Bloomberg, XL Global, and Credit Suisse
4. SHAREPOINT WEBINARS
Enterprise Portals Strategy Series
Foundations
Aug 8th
Collaboration and
Find-ability
Oct 24th
Integrated
Portals
Jan 23rd
Information Architecture
Find “Relevant” Information Fast
Even When on the Move
Collaboration, Find-ability, and
Mobility
BI dashboards, Integrate LOB
applications, Business Process
Modeling, and Custom Solutions
8. TIME WASTED
39%
of portals andintranets
have outdatedcontent
45%
of users can’t findwhat
they are looking for
Source:
Forrester Research Report, 2010
17. USING SEARCH TO BRING PEOPLE AND DATA TOGETHER:
CONNECTED KNOWLEDGE SOLUTION
Finance
PEOPLE AND EXPERTISE
ASSETS
FOLDERS AND LOB DATA
DISCUSSIONS AND IDEAS
19. Building Blocks
Result Sources
Analogous to federated locations or scopes
Query Rules
Alters query under given conditions
Result Types
Determines how results are displayed
Search Navigation
Tabs for navigation search verticals
20. Easily curate, tag, and aggregate content no
matter where it lives
FINDABILITY
TALLAN’S FINDABILITY SOLUTION
Goal: Highlight Tallan, but focus on SharePoint Practice.
Thank you all for taking the time to attend today’s webinar on building a foundation through an effective Information Architecture.
Today’s webinar is the first in a series of webinars on creating a strategy to build effective enterprise portals using SharePoint.
We have planned out 2 other webinars in this series around social enterprise, Search and Find-ability, and finally what we call the integrated portal. Where we will discuss and demonstrate how to integrate external systems such as LOB applications and BI Dashboards in SharePoint
Our objective for this SharePoint strategy series is two fold:
Outline a specific process that you can follow to design an enterprise Intranet Portal with productivity, collaboration, and findability at its core… and
Share with you tools and techniques that we have found useful from our SharePoint engagements, that you can use to implement exterprise portals
companies are able to drive value from Enterprise Social : increasing employee engagement, improving team collaboration, building a connected organization, and enhancing business agility.
In most organizations, the environment for information workers is horribly disorganized and wasteful
There are over 100 million intranet and portal users today… Half of them spend three hours or more per week just looking around for stuff, and a quarter, spent four hours or more.
One-half of your workforce wastes 10% of their workweek just looking around for stuff. That doesn't even begin to calculate the time they waste redoing work that actually exists somewhere, but they weren't able to find it
The BluePrint Accelerator is developed based on industry best practices around information architecture and content structure strategies in conjunction with pragmatic and practical experiences.
Users are core and central to the success or failure of any system and your intranet is no different. Have you stopped and considered the irony that we spend all our effort trying to make our customers and clients happy but when it comes to our own employees we think a well designed and thoughtful architecture is not important. If your employees can’t find information and get their job done efficiently, how can you expect that to translate into a happy experience for your customers and clients.
Coming back to the core tenants of the blueprint, we argue that if we can identify the audience profile of your intranet/extranet portal, inventory their needs and workflows, then the task of actually categorizing and organizing your content becomes that much more easier. Once this is done, we translate that into taxonomies and in some cases ontologies.
What you get in the end is a well thought of, intuitive site structure, and user interface… where the user is king!
Adoption then becomes automatic….
A Taxonomy-driven portal, with search as the main vehicle for finding content. Whether the content is stored in folders, across various sites in your farm, you can find the information using search. Instead of users searching content by say title of the document they can use business terms to find what they are looking for
Social in the consumer space has been growing at an unprecedented pace over the past few years
Social has clearly rewired the way we communicate in our personal lives, and businesses that have started adopting social in the enterprise are seeing it change the way people get things done at work
But when you come to think about it, this is similar in a lot of ways to the way other communication tools have evolved, starting in the consumer world and then entering the enterprise, completely redefining the way we work together…
The basic premise of social technologies is around open conversations and personal connections. In a world where the pace of innovation has increased dramatically over the last few decades, agility is key. Open conversations and personal connections increase the agility of an organization by helping people connect the dots in an ever-changing world.
Enterprise Communication has significantly evolved over the past few decades– each new major innovation doesn’t just impact how we communicate, but re-defines how we get work done.
The way social is now evolving to be an enterprise communication tool is similar in a lot of ways to how other communications tools, such as email or IM (instant messaging), have entered the enterprise and completely changed the corporate landscape.
Engaged employees are enthusiastic about their work, they are fully involved in the way an organization works and act in a way that furthers the goals of the organization; in short – they’re doing everything they can to help make a company successful.
If you want to introduce social technologies in your organization, you need to think about how best to get employees motivated and interested. One of our clients for instance setup competitions between the various teams in their organization. The articles and blogs that got the most likes and hits got to be in listed as the “featured articles” for the month. So think about strategies to get people involved, and when they do recognize them. Another example is the concept of badges.
Social technologies enable companies to remove communication barriers and help employees have a real voice in making the company better – this voice can be heard at all levels and across all geographies. Studies have shown that organizations that have ‘engaged employees’ are more profitable, have higher productivity, and significantly lower turnover.
Here you can see that Social technologies go far beyond having simple conversations – they contribute to empower employees to the degree that they both have the tools, and the want to drive positive change across the company.
Team collaboration drives innovative companies, and today’s companies need to move quickly in order to compete. To do that their teams need to: connect, learn from each other, share knowledge, and work together.
Organizations that have started to embrace social technologies are starting to see considerable productivity increases .
Some of the things that social enables is, coordinate tasks among team members, share information, find people, even talk and see each other around the world
Connected Organization is about taking the ‘traditional’ intranet, and making it more dynamic and mobile.
To improve user adoption, you have to embed social anywhere where people are getting work done, whether it’s a different device or a different application
So why is search important and what is different in 2013 search as compared to the previous versions
Search is front and center in 2013
Completely re-architected to include the FAST search technologies
Since search crawls all content, it makes perfect sense to utilize search to find relevant information and relationships among that content.
So lets talk a little bit more about “Finding relevant content” and “Relationships“ between content
Now Explain the slide