1. Jh
Professional Manager
Alanna John | Po Box 306915 | ST. Thomas, U.S.V.I 00803 | p. 786.266.7084
Leadership |Event Managing | Organizational Development
Overview of Strengths
• Enable Others to Act
• Foster collaboration
• Search for new ideas and
opportunities
• Forward-looking
• Giving life to a Vision
• Time-Management
• Decisive
• Challenge the Process
• Confident
Professional Experience
Assistant Manager | Ritz-Carlton Hotel St. Thomas Restaurant Group (On-Call)
• Assists General Manager in all food service operations including guest relations; staff supervision and
development; sales and marketing; budgeting and sales projections; general cleanliness of dining room and
sales reconciliation.
• Maintain all aspects of ambiance including appropriate music, lightning, and overall cleanliness of all
venues.
• Oversee cash handling procedures including distribution of cash banks and managing employee cash outs
following established protocol of cash handling procedures.
• Stay current on company e-mails and memorandums, implement decisive processes and procedures
relayed in these communications.
Business Management Instructor | Private High School Aug.2015- Current
• Responsible for developing a younger audience towards being prepared for entry-level management
positions or professional opportunities that can serve them well in their chosen careers.
• The ability to share knowledge and turn it into learning that is fit and rewarding to the level of students
being taught.
• Develop weekly lesson plans, papers, projects, and tests. Encourage core competencies of becoming a
leader and a manager while knowing the difference.
• Building value, confidence, and foster collaboration amongst teams.
Club Manager | Blink Fitness owned by Equinox
• Assist General Manager and Regional managers with daily prospect counts, confidential member details, and
customer service standards
• Inspect and evaluate building readiness in preparation for all internal and external events and follow up with
internal contacts on any requested needs or last minute changes.
• Ensure constant cleanliness and company regulations were implemented at all times for a safe and friendly for
our members/audit purposes
• Maintain safety and security of all staff and gym members
• Oversee cash handling procedures including distribution of cash banks and managing employee cash outs
following established protocol of cash handling procedures.
• Stay current on company e-mails and memorandums, implement decisive processes and procedures
relayed in these communications.
Shift Supervisor | Panera Bread Covelli Enterprises Apr.2012-Dec. 2013
• Manage front of house and back of house responsibilities.
• Responsible for the cleanliness and ambiance for the welcoming of customers.
• Stay in constant communication with general and assistant manager regarding schedule changes, product
loss, shipment, and staffing problems.
• Assist in maintenance of proper emergency and security procedures.

2. Education
MBA, Master’s in Business Administration
Sports, Arts, & Entertainment Management, Point Park University, 2012-2013
BS, Graphic Design & Communication
Sports, Arts, & Entertainment Management, La Roche College, 2007-2011
Technical Qualifications
Proficient in Outlook, Excel, Word, PowerPoint, Adobe Acrobat Suite CS6 (latest Edition)