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Decision Making Processes
Musa Abu Sbeih
Nurse Consultant
Good Terms to Know
 Organizational Decision-making
 Problem identification
 Problem solution
 Programmed decisions
 Nonprogrammed decisions
Individual Decision Making
 Two Approaches
 Rational Approach
 When do we use it?
Rational Approach
Individual Decision Making
 Bounded Rationality Perspective
 When do we use it?
 Intuitive Decision-making
 Nonprogrammed=
 Programmed=
Organizational Decision Making
 What is it?
 Four models
 Management Science Approach
 Carnegie Model
 Incremental Decision Making Process
 Garbage Can Model
Management Science Approach
 Similar to rational individual approach
 Structured
 Technology
Carnegie Model
 Coalitions
 Why use coalitions?
 Implications
 Satisfication
 Short-term outlook
 Discussion and bargaining
 Problem identification and implementation
strategies
Incremental Decision Process Model
 Focuses on sequence of events from
problem discovery to solution
Learning Organizations
 What are they?
 How are they different from other
organizations?
 Two Approaches to Decision Making
 Combine Incremental Process & Carnegie
Models
 Garbage Can Model
Garbage Can Model
 Extremely organic environments
 Three Causes
 Problematic preferences
 Unclear, poorly understood technology
 Turnover
Garbage Can Model
 Stream of Events
 Problems
 Potential solutions
 Participants
 Choice opportunities
 Consequences
Garbage Can Model
Contingency Decision-Making
 Two dimensions
 Problem consensus
 Technical knowledge about solutions
Special Decision Circumstances
 High Velocity Environments
 Characteristics
 How to overcome them
 Decision Making & Learning
 Escalating Commitment
 Why does it happen?

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Decision Making Processes